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    Suffolk Concrete & Masonry

    5.0 (1 review)
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    5 years ago

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    East Coast Kitchen & Bath

    East Coast Kitchen & Bath

    (8 reviews)

    Do not hire this contractor…read more Our experience was extremely stressful and resulted in significant problems throughout the project. The work was never completed to industry standards, and we were left with numerous serious issues, including defective workmanship and damage to our home -- including a basement flooding incident that occurred during the course of the work. Despite having a signed contract with clear expectations, those terms were not followed, and attempts to resolve issues or have the work properly completed were unsuccessful. We paid for a quartz countertop listed in the contract $1500 and he put in Formica. We are still taking the steps to get our money back but I want to warn everyone We also had serious concerns regarding licensing and insurance. Documentation that was provided raised questions about whether proper credentials and coverage were in place, which we found out he lied and is not licensed with Suffolk county and he forged his photocopied picture of it. This is all very alarming as homeowners trusting someone to work in our home we would have never hired him. There were ongoing concerns about professionalism and respect for our property. While I was nine months pregnant and we had our own dogs, the contractor brought his personal dogs INTO OUR HOME, allowed them to urinate throughout the backyard, and repeatedly left the front door open, which resulted in our dogs getting out and roaming the street while we were at work -- an unsafe and upsetting situation. There were also instances of unprofessional conduct on site, including making messes in bathroom areas and yelling at employees, creating an uncomfortable environment. We have had to spend significant time and resources addressing unfinished work and correcting problems that should never have occurred. Home renovations are a major investment, and homeowners deserve transparency, accountability, and professionalism. Based on our experience, I strongly recommend that others look elsewhere.

    This contractor is a truly despicable man who takes advantage of his clients and breaches his own…read morecontract. Do your homework. This company and its owner, Richard Dailey, are not licensed or insured for plumbing, electrical or home improvement even though he advertises and says he is. He is a liar. He is on Suffolk County's Wall of Shame due to the number of unresolved customer complaints against him! Call Consumer Affairs of Suffolk County to hear the truth! Save yourself the aggravation and find a true professional that will stand behind his work and is licensed and insured, not like this joker.

    Suffolk Concrete & Masonry - contractors - Updated September 2026

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