Website shows it is open. However it is temporarily closed for remodeling. Waste of time!read more

I am always greeted when I walk in. The employees are nice and knowledgeable. We went to give our…read moredog a bath and they had redone the showers. They are excellent and our dog who hates baths didn't mind! The water is quiet and gentle!

THE NEW GROOMERS SUCK. They cancelled our appointment on Monday saying they "were too busy". Don't…read morethey have their time planned out? They cancelled the day of btw. We rescheduled for Wednesday. We call saying we will be 5 MINUTES LATE (trying to be nice). They say "we have to cancel it, we are extremely busy either way". Hello? Don't you have it scheduled already? Haha like what? We finally take our dogs in today (Sunday). They say that they can no longer accept one of them for being a crybaby. We have been taking him there his whole life, not aggressive, doesn't bite, solely because of him being a crybaby. I don't know what's up with these new people but they are lazy and unprofessional. Do not waste your hard earned money here. BYE. My name is Janet and I approve this message.

DO NOT BRING YOUR DOGS HERE. I came in and asked for the specials. Me and my sister were told that…read moreI could do the 19.99 special which is the ONLY reason I booked. I thoroughly explained to them how i rescued this furry friend from a pretty messed up living situation and how I appreciate the special because I've been spending A LOT to make sure he's okay. I made my appointment and came back the next day. Just to be charged a total of $40.47 after service. I asked why and was told my dog was too old for that special. I asked if it could be honored because that's what I was told AND the only reason why I booked and she declined multiple times. Just for my dog to still be damp, loose hair and dandruff all over him and he smells like wet dog. He doesn't smell like he was just given a BATH. IM livid. DO NOT BRING YOUR FURRY FRIENDS HERE

I love this location and come here often. Seems like you added some younger staff.. anyways, today…read moreI came to get crickets and I got 90 large and the tall brown haired girl helping me had an attitude. Especially when I asked for cardboard. It didn't look like there was any. So I asked her again to put some in and she replied snotty with " I already did". I let it go, but when I went to go purchase my crickets that same tall brown hair girl came up and started talking bad about another customer to the employee cashing me out.... --I lost about $9.00 because majority of them died by the time I got home. #DISAPPOINTED.

Was in a week And a half ago. They weren't selling fish due to system maintenance. The employee…read moretold be fish are available the 24th. I go in today to buy fish and was yelled at from across the store saying they are not selling fish. Their sign states fish are unavailable UNTIL the 24. I tried to speak with a manager and still got nothing. I never had any issues with this location but I was very unhappy with this experience.

5 stars for Scott Smith's All Animal Expo…read more This is located on the Kane County Fairgrounds, and usually happens around once a month. It's a giant indoor site where a bunch of animals/animal equipment and pet supplies are available for sale from various different vendors. You'll see a bunch of different kinds of animals - dogs, cats, spiders, lizards, snakes, sugar gliders, birds, hedgehogs, rabbits and more! It's a great time if you like animals, and I definitely recommend a visit - very fun and the owner Scott Smith is a very nice guy.

$8 per adult, takes 25 minutes to see. Unless you have kids, then may be worth it. Mostly animal…read morevendors but too many "other" vendors.

Very unprofessional. The business was servicing a tank and the service guy decided to stop…read moreresponding to requests for service and never informed me of intention to stop providing service. Highly dissapointed.

Reefs Plus is my goto reef supply and service company. The owner Steve is amazing. He helped me get…read moremy 650 gallon plus reef system going well. He helps with all my problems, takes my calls 24/7 when I need help and his pricing is second to none. Steve even helps with my system via a on-line controller when needed. I bought many fish, and corals from there and never had a problem. Steve even purchased fish for me from his suppliers that I requested but didnt have at his location. Steve, thanks for everything.

We recently visited Petland in Batavia and had the opportunity to meet and spend one-on-one time…read morewith an adorable Cavapoo puppy named Cheeto. He was incredibly sweet, playful, and affectionate, and we appreciated being given private time to interact with him. The staff allowed us to get to know Cheeto without any pressure to make a purchase, which we appreciated. Ultimately, we decided not to move forward with bringing him home due to the $3,900 price tag plus tax. We later learned that Cheeto was purchased by another family the following day. While we're sad we didn't get to bring him home, we're happy he found a family. We hope Cheeto enjoys a long, happy, healthy life and receives all the love and care he deserves.

Maybe being more kinder and letting people be with puppies until the next 10 minutes before they…read moreclose they can pack up.

Need a couple bales or hay between cuttings? Phylis can set you up and she will even help you load…read moreyour truck. Bird seed, farm feed and poultry supplies abound. It's fun to just go and watch the donkeys graze.

We heard on Facebook that the birdseed at Johnsen's was good, so we stopped by to try some…read more It is a wonderful store that has feed and supplies for all kinds of animals and birds. We went looking for birdseed and left with a new store to purchase our supplies. Our birds thank you. We will now be a regular.

I've known Midwest for over 10 years, I used to help/work with a dog named Fred. He was adorable…read moreand a sweetie. He passed away. BUT please ignore below comment, they have the most loved and cared for dogs. I wish I could have taken Fusion home. BUT sadly my cats don't like dogs. They literally attack dogs. :/ Anyways keep up the best work you do.

We've had a weekly visit to The Puddle from May-present before my dog had CCL surgery and to help…read morehim recover when he was cleared to rehab. We've had a lot of swims with Adrianne- and we love her and her relationship with our Oliver. The swims have really helped him recover and strengthen both his injured leg and his healthy leg. The Puddle is a popular place, so it is sometimes tricky to get in- but well worth it in my opinion. They also sell lots of fun toys and treats for dogs too and have a space for bathing your dog that I need to try out for sure. They also sell packages for the swims that do save you a little money. I would highly recommend this location- the staff is absolutely wonderful!

If I could give this place 10 stars I would!!! My golden isn't doing so great because of hip…read moredysplasia, I saw an immediate difference after her swim therapy! The staff is incredibly friendly! It is a very clean facility, and the dog showers have nice towels, shampoo and conditioner...not to mention to dog dryer!!!