1. Ruff Life

    1. Ruff Life

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    Elmhurst, IL

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    Ruff Life

    4.9 (35 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    Genna B.

    It's right near the Illinois Prairie path! perfect location to stop by while walking your dog. Super cute store! Philosophy is so simple and it totally makes sense--no corn, wheat, soy or fillers. We bought some yummy treats for our neighbor's dog. Baked goods that look so pretty...a great idea for dog's birthday! Of course it is not just for pet special occasions ... every day dog food is priced competitively! Refrigerated section carries a wide selection.

    Judy L.

    Better prices than the big chain stores! We were surprised that healthy eating for dogs can actually cost LESS. They carry Blue, Fromm and other top brands. Super deals on dog collars ($9-15!) and dog treats. The store is dog, kid and pet owner friendly. Really clean and organized. Very clever pallet shelving, with lots of durable dog toys, dog shampoo, treats. Just a really fun place to shop! Check out the cookies and handmade cards. Great place to pick-up a gift for a doggie birthday or new pet owner. The store is easily accessible from York Rd...look for the Verlare dry cleaner plaza at York and Vallette. AND, the owner, Chris is an Elmhurst resident and small business owner! I love having my tax dollars go right back into my community.

    The sign says "Come in, we're awesome" and it's right!

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    6 months ago

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    2 years ago

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    4 years ago

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    12 years ago

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    12 years ago

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    4 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    Chris D.

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    10 years ago

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    Chris D.

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    11 years ago

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    8 years ago

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    9 years ago

    Chris is great along with his team. I love taking my dig in here to get here some treats!!!!

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    9 years ago

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    11 years ago

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    11 years ago

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    Chris D.

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    11 years ago

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    Chris D.

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    12 years ago

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    11 years ago

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    10 years ago

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    Chris D.

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    11 years ago

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    8 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    Chris D.

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    10 years ago

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    Chris D.

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    9 years ago

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    Chris D.

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    8 years ago

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    9 years ago

    Healthy options for your fur babies. Nice workers there are happy to answer any questions you have. Convenient location as well.

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    12 years ago

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    9 years ago

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    Chris D.

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    12 years ago

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    9 years ago

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    Chris D.

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    10 years ago

    Great selection and wonderful, knowledgeable staff. Highly recommend checking out Ruff Life! Your furry best friend deserves nothing less!

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    Chris D.

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    9 years ago

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    Ask the Community - Ruff Life

    Review Highlights - Ruff Life

    Chris talked me into some leashes that I thought my dogs would shred, but he was right they are still going strong.

    Mentioned in 7 reviews

    Read more highlights

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    Petco

    2.5
    (75 reviews)

    We love Casandra as much as our Baxter (Beagle) does! She…read moretakes her time and he actually gets excited to go! What dog gets excited for his "spa day" especially a beagle who is not a fan of baths! Thanks you Casandra!

    I brought my puppy here for his first grooming appointment, and the customer service left a very…read morepoor first impression. I understand that grooming can be a hectic and stressful job. I've worked at a pet store before, so I know how hectic things can get, especially with grooming. That's exactly why I try to be patient and respectful with employees. When I arrived, the employee at the front desk was occupied with another task, so I waited quietly until she was available. Instead of greeting me or acknowledging my wait, she immediately said, in a flat and irritated tone, "Give me the vaccination/vet information." Dreading a second interaction later, I returned to pick up my puppy and that's wasn't any better. While putting his collar back on, my puppy wouldn't sit still, which is understandable for a young dog. Rather than handling the situation professionally, the employee visibly showed her frustration by exchanging looks with a coworker and gave another dead-eyed glare not at all shy to show me her displeasure. I wasn't given any feedback about how he behaved during his groom, whether everything went well, or if there was anything I should know. My puppy was simply handed back to me, and that was the end of the interaction. I don't expect over-the-top friendliness, but I do expect basic courtesy and professionalism. A simple greeting, clear communication, and a respectful attitude goes a long way. That was nonexistent throughout my visit. There was no greeting, no courtesy, and no attempt to provide even basic customer service. Her tone was curt, her demeanor was openly irritated, and her body language made it obvious she had little interest in treating customers respectfully. Working in a stressful environment doesn't excuse treating people with contempt. She lacked the professionalism and courtesy I'd expect in a customer-facing role. While the grooming itself was fine, the customer service made the experience one I certainly won't be returning for. 0/5 rating.

    Furry Babies - Lombard

    Furry Babies - Lombard

    2.0
    (24 reviews)

    I would not recommend Furry Babies. I purchased a Pekingese from this location almost 4 years ago…read moreand unfortunately this has been one of the worst experiences I've ever had with a pet purchase. From the beginning, this dog has been extremely difficult and unsafe to manage. She has never been successfully potty trained, and more importantly, she has shown aggressive behavior, including biting a child, biting me (the owner who feeds her), and biting my nephew (who also feeds her). This is not normal behavior, and it has been heartbreaking and stressful for our household. I have owned several dogs in my life and have never had an issue like this. My dogs have always been well-trained, loved, and properly cared for. This is the only dog I've ever had ongoing problems with, despite doing everything right. I have spent over $3,000 purchasing her and an additional $7,000+ on vet bills, sedation, grooming, and professional training in an effort to correct these issues and keep everyone safe. At this point, I cannot continue to keep a dog locked up or constantly separated from children just to prevent another incident. When I contacted the store, Jessica initially told me they could not take the dog back. Later, she called me back and said they could take the dog back -- but with no refund and no accountability for selling a dog with these severe behavioral issues. I purchased this breed believing they were friendly and good with kids, and I was told that at the time of purchase. After doing my own research due to the aggressive behavior, I learned that Pekingese may not be ideal for children -- something that should have been discussed honestly before selling a puppy to a family. I'm leaving this review to warn other families: please do your research, ask hard questions, and think twice before purchasing from here.

    We got a golden doodle puppy from here. He was three years old and died suddenly of a brain disease…read morehe was likely born with or got while here from horrible care. Never buy a dog from this place. My family is heartbroken our dog was our life. This has been truly horrible. I know that he is in a better place now with Jesus.

    Ruff Life - petstore - Updated July 2026

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