I am always greeted when I walk in. The employees are nice and knowledgeable. We went to give our dog a bath and they had redone the showers. They are excellent and our dog who hates baths didn't mind! The water is quiet and gentle! read more

Website shows it is open. However it is temporarily closed for remodeling. Waste of time!

Great for selection and pricing. I've always found what I was looking for. I have been shopping there for years, and I always go there first. I can't say the same about pet store in my area. I found them overpriced and minimal products. That's why I go to Pet Supplies, I always find what I need. read more

Getting a home delivery from this location is perfect they bring it to you the same day they placed it at your front door they give you a thank you note it's efficient and they do it extremely well read more

I love this place!!! The staff treat you like family. Great products at great prices. Very clean and organized. Frequent sales and discounts. Great rewards program. Every associate is fun and friendly plus they always listen to me talk about my sweet cat Sherlock! read more

Pet Supplies Plus North Aurora - Me and Sherlock!!! - Pet Stores Near Me - North Aurora, Illinois

Fantastic store, and fantastic employees who are very knowledgeable. Also great prices on quality products. I highly recommend this store.

Always a good experience with this store and staff. Great selection, good prices and convenient location.

This stores customer service is the best!!! If they don't have what I need, they look it up to see when the truck is arriving and gives me a date. Then they call me as soon as it's in stock. Often I place a order online or by phone and it's always perfect. Everyone is always so helpful and courteous, smiling happy people! :) On my last visit Tammy helped me and she couldn't have been nicer, very friendly and helpful. This is the only store I go to for my fur kids needs!! read more

They have a good rewards program and the curbside pickup is a really convenient option. All of the employees are really helpful and nice too! read more

A very good Pet Supplies Plus store to shop for all your pet needs, I had called to check stock on a Blue Buffalo treat for my dogs with Morgan and not only they had it she held it for me under my name. We also was able to stock up on dog food (Redford) along with some sweaters and toys (of course) as well which just happen to be marked down. All in all, I would love to make this particular PSP my home store if it wasn't for the distance! Joe T. read more

Was I greeted when I entered? No. Where there any other customers? No. Was I offered any help? No. When I walked out empty handed, the cashier was too busy trying to hide the fact that she was eating lunch to even thank me for coming in. read more

Meagan and Tammy convinced me to drive to their store to purchase much needed dog food and redeem a coupon. Thank you for your great service! Highly recommend!! read more

Great place to shop for my furry hounds. I have 3 greyhounds and 1 Yorkie who was with me at my last visit to Pet Supplies Plus. Everyone one was so helpful and I met a few shoppers as they greeted my little 4 pound Yorkie. The supplies were great, I found everything that I was looking for and more. I used my 25% coupon which was a nice plus to my shopping experience! Thanks! Eleanor read more

Great team of employees they always have a smile when you enter the door. Great coupons

I really wanted to give this store 5 stars. While I like the variety of items they offer, their staff can use a bit more training. I have a new puppy and went to their store to purchase some raw food. I purchased a bag, got it home only to find out it had expired three months ago. I did not want to take any chances giving my dog this food. They were extremely apologetic and gave me a refund the next day. My husband was not sure what food to purchase, since they did not have the bag size I originally purchased, so I went back on Sunday. I get up to the counter at 6:15 only to be told I could not be rung up because they closed at 6. Well, no announcement was made, they should have seen I was in the store (it's not that big). In my opinion, they could have assured themselves there were no customers in the store before you shut down all registers. I was told the pet food I was purchasing was sold at two competitors. I go to both stores, but I was misinformed. They do not carry the brand of food I was looking for. Please train your staff better. I really want to make this store work, so I will be giving them another chance. I will submit an update on my next visit. read more

Stopped in here after a quick trip to Aldi. There was a few people in line but they had everyone 6 feet apart. They have everything you could possibly need from a pet store here. Got some good deals here also. The prices are very similar to other stores and not as long as waits. We picked up a few bags of treats for our baby girl Yorkie Cali. The cashier was very nice and everything was quick. We will be back! read more

I like the variety this pet food store offers from all brands and such, plus you can bring in your pet for a bath too. This is one of go tos for dog food, if I can't get too my other location. I love that it is close by and convenient. It also clean and has a big selection of treats and toys. read more

This it the furthest pet store for me but I'll drive here everytime - it is cleaner and has better options for what I need than other places. The worker are always friendly and helpful. read more

Brought my dog for a wash for the 1st time ever at this store. I was referred by a neighbor. I called ahead of time and they told me how it works along with the 5 dog wash special I can purchase. Friendly! Super dog wash facilities. My dog didn't like the dryer. Definitely not the store's fault. It was actually funny to watch his reaction. I am looking forward to coming back. Thank you for having these dog washes. It really is handy. read more

staff is so friendly and the Thank you you get when you do curbside pickup is such a nice touch.

Been a customer here for many years always great customer service, and a wide variety of pet foods.

Took my 3 year old Lab/ cocker mix for a bath. It's always hard to bathe him at home since he likes to run away. It was easy, all the supplies where on hand including conditioner, towels, shams and a dryer. He didn't mind it and we were done within 30 minutes. It was actually fun ;) and he smells amazing! read more

Pet Supplies Plus North Aurora - Bath time - Pet Stores Near Me - North Aurora, Illinois

I've also been shopping at this store since it opened. They have high quality pet food (I buy Taste of the Wild) that I can't get at other stores in the area. They also have a huge selection of treats, canned food, and more. Their prices are the cheapest in the area and they do price match. They're also good about sending out coupons if you have a pets supplies card with them. The manager and staff know alot about the products they sell and are happy to answer any questions you have. They're also willing to order a product, if they can get it, for you. I don't shop anywhere else for my pets now. read more

I could not get the app to work so I drove over to the store and the associate came out to my vehicle to get my credit card then returned with the product and put it in my truck. Great customer service! read more

Love this store! People are so friendly and helpful..and the store itself is so well organized and clean. I always save money!! I go a bit out of my way but the trip is worth it. When I picked up the order yesterday the employee came running out! I tell everyone with pets about this place@ read more

Love that this store is right by work and always have the products I need for my dogs. The sales are awesome and you really do save money. The team are very friendly and ask if you need help and offer to bring the "40lb bags of food to your car which is very nice. read more

Heckuva better place to shop than the other pet company. I can find everything I need here without the bad service I get from the other pet company. read more

they had the Honest Kitchen dog food that we need and they offer free delivery! so pleased.

Pet Supplies Plus is a great place to go for all you're pet needs. They carry a wide range of products and run plenty of sales. They have baked treats for your dog in a case up front, and they're always a big hit. There is a do it yourself dog wash that seems pretty well equipped to handle whatever it is you may need to get Scruffy all cleaned up. Don't miss out on the "hidden" clearance section located all the way down to the left as you walk in the door. Halloween costumes for $4! The employees are always very helpful and nice and seem to be pet lovers themselves. Pets are welcome. Check it out! read more

I admit it: I'm a fan of Pet Supplies Plus and have been for some time. I usually don't care much for chain stores, but this is actually one of my very are exceptions - it is nothing like the PetCo's and PetSmarts out there. I am always asked if there's anything I need help with or if there's something I'm not finding, and I have yet to experience anything I need being out-of-stock. The store is clean, and while it's not filled with frills or "eye candy", I feel that the lack of these unnecessary items means more room for the good stuff and savings for me and my family - it's not what's on the walls of the "boutique" (a term I feel is being thrown around too much these days) that means better nutrition for my pets: it's what's in the bag, and when I spend less, I can feed better food. If you care about your pet, that's what should really count! Unlike most chain-stores, I can actually feel good about feeding my pets the goodies I bring home from P.S.P., as there are a wide variety of healthy pet foods and treats, many organic and/or grain-free. When I buy feeder crickets for my reptiles from just about anywhere else, I get an unwanted surprise: fruit flies. Yuck!!! I have yet to have that happen from P.S.P., and unlike elsewhere, they don't act like I'm interrupting them when I ask them to grab 8 dozen crickets! There's nothing worse than employees acting like they're put-out because you're asking them to just do their job. I have to mention this, too, because I appreciate anyone who cares for animals as much as I do: there's a special employee there that seems to work primarily in their livestock department, and every time I go, I see him tending to the reptiles very carefully, or, especially, talking to, handling, and playing with the birds... in fact, there was a Conure I'd have loved to take home if I didn't already have my hands full! When I asked him about her, he told me when she arrived, she was huddled up in the back of the cage and attacked any hands near her, but when I visited with her (only a month after she arrived at the store), she leapt to the front of the cage to say hello, danced back and forth, bobbed her head up and down, and would sing a few opera-like notes! Super-cute!!! Basically, the store is clean, well-stocked with healthy pet food, and value-oriented, which easily makes it a 5-star experience for me and my pets! read more

This store has it all. Great friendly customer service, it's clean, and the prices are great. They have a whole clearance section that always has good stuff in it. The employees are all knowledgeable, but not snobby. If your buying cheep cat food they don't judge you and recommend fancy organic expensive food, they recommend the best cheep cat food. I adopted a kitten from spay Illinois who used to have cats in the store, but I haven't seen any cats there in a while. read more

Awesome dog wash facilities! They have everything including the blow dryer and they keep it clean.

Love this place. They are always friendly and helpful, and they always take the time to play with my dog when I bring him in. He loves it! They have a huge selection of foods, toys, and treats. Although I shop for my exotic pets at another store - I buy all my dog and cat supplies here. read more

I came here for the low cost vaccines for my 2 year old dog. I had to bring my 6 month old daughter with me and the staff helped fill out paperwork because I had my hands FULL! They were very friendly and helpful! Will def be back! Thank you! read more

Great store, clean, convenient and staffed by genuine, caring people who are always willing to help you out

I like visiting this pet store because it has such a huge selection of treats, food and toys! Though I've never done it I noticed it has the self serve washing station for dog baths. The staff here have always been so helpful.this is a great neighborhood pet store! read more

Pet Supplies Plus is the only chain pet store that I will frequent. Their selection is great and their staff is actually well trained. This is a pleasant surprise at any chain store. They carry a pretty nice selection of hard to find dog chews and toys. I was in this location a couple of days ago and marveled at how friendly all the staff was. They are clearly well trained and loves their jobs. read more

I've been frequenting this store since it opened. The staff has always been very knowledgeable and is very quick to help me. I have two dogs, two cats, and a fish tank. They helped me get my fish tank started and it was one of the most smooth fish tank starts I have ever been through. Until I began shopping here I thought Friskies and Fancy Feast were the best cat foods out there, the staff informed me that those foods were actually lower end and nutritionally devoid. They spent a lot of time and showed me a variety of foods that were MUCH better and since I switched my cat has been healthier, more active and her coat and eyes are now bright and shiny. It's like having a new cat! And the best part I am spending the same amount of money on foods. And they store will also price match, which is a lifesaver because now I don't have to drive all the way to Batavia and I can get all the best prices in one stop. read more