I have shopped quite a little at this store over the years. They have lovely pieces, it's…read morebeautifully laid out, and I normally find just what I need for a perfect gift. Also they have good price range of items. However, I have noticed, especially the last few times I've come in, an uncomfortable vibe that takes away from the enjoyment of browsing. I don't find the staff particularly friendly or genuine. Perhaps walking in in workout clothes after a hike is not the right attire to enter the store, but whatever it is I find the lack of welcome off-putting enough to write this review and avoid this store.

Beautiful assorment of lovely gift items, candles, kitchenware, serving ware, soaps, lotions. Very…read morehigh quality and priced to match. The perfect place to select s special gift. Staff is wonderful - very un-assuming and polite. One of the Crown Jewels in the shopping center. Yes, high quality.

I found their items really cute and unique, which makes this even more disappointing…read more Unfortunately, the staff was very rude and unwelcoming during my visit. One of the women working there made us especially uncomfortable--she kept following us around and watching us as if we were stealing. There was no smile, no greeting, and overall just a very unfriendly atmosphere. When I mentioned at the end that a more welcoming attitude toward customers would go a long way, she seemed completely indifferent. Update: The experience got worse--the staff didn't even bother to properly wrap a candle, and by the time I got home, it was already broken. After reading other reviews on Yelp, I realized this doesn't seem like a one-off situation. Many others have had similar experiences, which makes it seem like this kind of unwelcoming behavior is a pattern.

I rarely write reviews anymore unless a business warrants one through exceptional service or the…read morepolar opposite of that. Folio falls in the latter category. We live in the neighborhood and love supporting our local businesses, but the few times I have been in this store left me wondering why I even try supporting a business that clearly doesn't want me shopping there. Today was the last time I will ever step foot in this store again. No greeting, just a hand reaching for the merchandise I was trying to buy. No thank you, either. Seriously, why have a shop if you can't be bothered offering any kind of basic customer service? People wonder why brick and mortar stores are dying...well, this is the reason.

Went into topdrawer to look at their sunglasses, and the associate working was very rude and…read morejudgmental (Sunday April 5th at 11:15am). We were interested in a couple items and he told us to not try the pens (that they have set out notebooks to try on). Immediately felt disrespected; he was not giving any positive attention to help us choose anything out. I was very shocked by this behavior as every associate at other stores are very sweet. Would not recommend this location solely for the salesperson.

Topdrawer is now open at Marin County Mart. It's a smaller location and the selection is a bit…read moresmaller as a result. Topdrawer sells high-quality, mostly Japanese school/office supplies and more. The items are attractively displayed: pens, pencils, reading glasses, keychains, scissors, handkerchiefs, house slippers, socks, backpacks, pouches, greeting cards, photo albums, sunglasses, notebooks, wallets, and more. The items look like they're made to last. Mr. Froyo likes their Japanese (made in Japan) slippers. Topdrawer is owned by a Japanese company, Itoya, maker of school supplies. The style is minimalist but more colorful than MUJI. The merchandise doesn't seem to change much though, and how many pouches and pens does one really need? Service was very friendly. They have an online store and you can earn points on your purchases.

Purchased a couple of the French striped shirts in late April for a trip in June…read more The navy and white one had an itchy plastic tag, I removed it. Took shirt on trip. Wore it about 4 times. Washed it and line dried it. The sleeve began to fray. These are not inexpensive shirts, about $100 ea. my other shirt, tan and white was fine. Took back the navy and white. Guy told me it was normal wear and tear and that I could fix it myself. Lesson learned. Only shop where they stand behind their products. His response was " I didn't make the shirt " Hardly the point .

This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But,…read morehere we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.

I tried to order a gift for a friend. I ordered it and got a delivery date. I called my friend to…read moresee if she got it and it never was delivered. Apparently the card didn't go through but I never received a notice even though I had a confirmation number and a delivery date. So I went into the store and they refused to give me the same price. They wanted to charge me 130.00 more. Even though I went right to the store when I finally found out it wasn't processed and I showed them my order and the price. They did nothing to help and their customer service sucked. I ended up going to the manufacture and ordering it again and I got it at the price I wanted and the manufacturer told me when it was going to be delivered and they wrapped the gift!! Your store is lovely, but there is room for improvement. Im writing not to make a big deal but you need to improve your service.

Beware Crate & Barrel in-home "design" service: We had…read moresomeone from the store come to our house in East Corte Madera to help us pick out a sectional. Due to the way they designed the configuration it was "custom and not returnable" - however when it arrived the scale was so enormous that I tried to refuse delivery. When I worked very patiently with the in store associates to resolve the issue, they were even willing to send someone to the house but later admitted that corporate is "cracking down" and even though the manager admitted she would have suggested something different and the original "design consultant" who came to our home had no design experience (she told me this herself when she was at our house) their design team decided that "in line with corporate policy" they would refuse a return. I have written to their corporate office with no response and am now stuck with an eye sore which cost $4,600. It is so innapropiate for the home in every way that I now have it listed for sale here and on Craig's List. Crate & Barrel does not stand behind their in-home design service so buyer beware - this service does not prevent you from making huge mistakes and when mistakes are made they do not stand with the consumer, they stand for profits only. Too bad as I would have continued using Crate & Barrel for years to come and my trust is now gone.

Great options for oilcloth tablecloths in lots of beautiful patterns and sizes. Owner is really…read morelovely. They also have beautiful leather bags which I want in every color :) I'll be back!

Very charming owners with lovely old world and French linens, soaps, food, and vintage goodies that…read moreare hard to come by to grace your home. If I am passing by Larkspur I always stop by to get a gift for someone I love to treat.

L'Ambiente offers unique high quality gifts. There is beauty, and whimsy in the seasonal gifts. It…read moreis a pleasure to shop there. The owner curates items beautifully. The service is exceptional.

I hardly ever leave reviews on here, let alone negative ones, but the owner of this place is pretty…read morerude and snobby. Her store has nice stuff, but how she speaks to certain customers is condescending. Close to 2 years ago I came in to return/exchange a gift I got from the store, and she seemed disappointed/irritated that I would want to return or exchange something from her store. I also didn't realize it was an hour till closing and as I was browsing she was following me around the store impatiently (I didn't ask her to help me pick out anything) and just responding shortly to anything I glanced at or picked up. After maybe 10 minutes of that she finally said "sorry we are closing in a hour, so unless you plan on buying something I can give u a gift receipt." She then created the gift receipt manually on some receipt form and the whole time is condescendingly telling me that they have NO digital records of any store transactions so i better not lose this receipt, okay? And I better come back in soon to buy something and not wait forever. The entire interaction just made me feel small for no reason at all.

There is truly something for everyone here. We met my husband's family for lunch, as we have at…read morevarious locations around the Bay Area, and this was universally the best option. Easy, free parking. Accessible by train and ferry, besides car. Many different delicious food choices from delis to Greek to fancier fare, and The Rustic Bakery, which is where we ate. There is ample outdoor dining in sun and shade, besides indoor dining. Since we arrived at different times, everyone enjoyed browsing through the bookstore, and window shopping around the center. The center is very kid and dog friendly and there are lots of areas and activities for kids to explore and enjoy. It is also clean. The reason for one star off: there is a vibe that all of us felt, and others have said the same thing about the shopkeepers and some staff. I was wearing a top from one of the stores and jeans from another shop there. I popped into each store and was ignored by everyone in the first place and watched as if I might shoplift in the other store. I had only my phone in my pocket and no bag at all. It was uncomfortable-making and I left both stores, which were understandably empty. The place is delightful as a location for walking around with kids and dogs. Lots of food options. But the stores are not as friendly as other locations of the same brands.

Very clean and chill vibe on a Friday. Outdoor restaurants but not loud. Public restrooms in the…read moreback towards the water. Nice place to relax and work at.