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    Sugar Plum Parties

    4.2 (6 reviews)
    Closed • 8:00 am - 8:00 pm

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    My daughter loved having Elsa make her birthday party so special! She did a great job entertaining the kiddos! Thank you!

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    Courtyard by Marriott Boston Billerica/Bedford - Lobby

    Courtyard by Marriott Boston Billerica/Bedford

    (61 reviews)

    $$

    Dates of stay: Columbus Day weekend 2022…read more Firstly- this is not in Boston. Boston is about 30- 40 minutes away depending on traffic so if you really want to be downtown and checking out the State House/Freedom Trail/MFA or anything quintessentially Boston- this is not the location. Interior: Hotel is clean and quiet. There were a lot of people at the hotel this weekend due to a myriad of events. From what my eavesdropping discovered there were women's athletics events, leaf peepers and persons in town for weddings (like me). I didn't feel overwhelmed or crowded despite this place being full occupancy the whole weekend. The area where they have computers isn't that great- you can't even use zoom so you're better off bringing your own laptop if you have web based meetings. There is a printer if that's enticing! This hotel is pet friendly- I saw dogs of all sizes here. All were super quiet which is great and the place didn't reek of dirty dog which is great. If I hadn't noticed people walking their dogs I wouldn't had known pets could be brought here. Exterior: The road that leads to the hotel is very dark at night! If you get here after 10pm you will likely have to park at the lot in the back of the hotel which is massive. The property is what is to be expected of a Courtyard- nothing fancy but definitely not a hole in the wall. Room: My room was great. The bed was very comfortable and now my husband wants to get the same bed in our house! The room was not huge but it was fine for the two of us. The AC works very well (too damn well for my liking) so it makes for a nice crisp New England night inside your room (while you snuggle under the down comforter). The rooms only get cleaned upon request so if that is important to you keep that in mind. The water pressure is spectacular as is the temperature of the hot water!! The water is also filtered so no extra chlorine or other toxins sneaking into your shower water! Minor critique/observation- if you need the bathroom mirror to defog fast because you're in a hurry this may be an issue. The mirror took forever to defog and there's no vent to suck out the steam. Opening the door didn't help much at all! Like I said this is minor- you may be one of the beautiful people who never needs a mirror and just "wakes up like this"... Cost: The cost was one of the cheaper options and I needed something super close within Billerica so it was perfect. Note that they don't charge your card until you get to the hotel. Staff: This is where my biggest gripe is. I called during the days before my stay to speak with the front desk due to wanting to flag that I would be arriving very late and most importantly not to give my room away. Despite just numerous efforts no one ever picked up the front desk phone. I had to go through the main reservations number for Marriott for them to put a note in the account. It was very frustrating- even they couldn't get anyone from the Billerica hotel to pick up the phone. When I got to the hotel the person at the desk was pleasant and everything went off without a hitch. I would say this isn't the type of hotel where you just see a person sitting at the front desk- they're in the room adjoining the front desk and you have to signal to them or wait for them to appear. The people who worked at the deceptively named Bistro were all very nice. Note that the Bistro is only open in the morning, does not have a kitchen and serves Starbucks coffee and other products. Overall: If I had to stay in this area for some reason again, I'd chose this hotel.

    Title: Do not assume an accessible-room request has been handled…read more We have used this Courtyard because it is convenient for visiting family in Billerica. The location is good, and we have always had positive experiences with the café and its staff. Unfortunately, our latest stays showed a serious weakness in the hotel's handling of accessibility needs and guest-service follow-up. My wife has Charcot-Marie-Tooth disease and significant mobility limitations. For her, an accessible shower--not a tub--is a necessity. She also needs a room setup that allows her to get safely on and off the bed and toilet. We requested an accessible room through Marriott when making our reservation. Before we arrived, our daughter went to the hotel to confirm that the room would be suitable. She was told that the hotel has more than one kind of accessible room, including a room with a tub and a room with an accessible shower. More troubling, she learned that an ADA room had not yet been assigned to us at that point. The appropriate room was assigned only after she made that visit. Although we ultimately received a room with a shower, it still did not work well for my wife's needs. The bed and toilet were too low for her to use safely without assistance. The shower light/fan was not working, and the television remote would turn the television on but could not change channels or control the volume. We reported those problems at checkout. There was also confusion over 20,000 Marriott eBonus points. We tried to use the points when booking and were told by Marriott's reservation agent that the matter required a code and would need to be handled by the hotel manager. We were told the same thing again before arrival. When we arrived and asked for the manager, however, we were told she was unexpectedly unavailable for the remainder of our stay. The most frustrating part has been the response afterward. We contacted both the hotel and Marriott Customer Care, explained the circumstances in detail, and asked for fair compensation. The replies acknowledged the concerns but did not offer any resolution. The hotel said it could not retroactively turn a paid stay into a points stay, even though we were asking for practical compensation for the inability to use the points as we had tried to do at booking, along with the accessibility and maintenance issues. Accessible travel already requires advance planning. Guests should not have to send a family member to a hotel in person to verify whether an appropriate room has even been assigned, and they should not have to chase multiple Marriott departments afterward just to receive a straightforward response. We hope the hotel improves its process for confirming the specific accessible features a guest needs and gives its managers the authority to resolve problems when that process fails.

    Cafe Escadrille - Crispy Honey-Pepper Cauliflower

    Cafe Escadrille

    (423 reviews)

    $$$

    The restaurant was unusually quiet perhaps because of the Memorial Day weekend, It was a delight…read morefor these two diners who wanted a good and relaxing lunch experience. Our server, Ana, was friendly and prompt. I had a glass of Malbec which I enjoyed; my companion had a sauvignon blanc spritzer which she said was too sweet. She had the tuna melt, which she says is hard to find on a menu anymore, and she enjoyed it although thought the temperature was a bit lukewarm. I had the corned beef reuben, one of my favorite sandwiches, which was delicious. We both enjoyed the accompanying steak fries. Neither of us are big dessert eaters but we decided to share the puff pastry which was prepared to our instructions with just a little chocolate fudge topping and no whipped cream. The accompanying cappucino ice cream was yummy although next time I'll get vanilla which won't compete with the rest of the flavors. The pastry was a bit tough, requiring a forceful knifing to cut through. We enjoyed this return to Cafe Escadrille after quite a few years absence. Our last experience was unsatisfying but this one restored our interest and we will be back.

    Meal was lunch on Wednesday. Food's okay not exceptional…read more Onion soup had lots of cheese and onion in it, didn't taste particularly "oniony". Reuben sandwich, again, just okay. Other members of party (3 of 4) were satisfied, nothing terrible. Service: think one person was tasked with too many tables, but did "okay".

    Sugar Plum Parties - venues - Updated September 2026

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