Went to get an oil change and they told me that I was getting full synthetic oil, but when I looked…read moreat the paper it said synthetic blend. After my car was they gave just gave me the paper work and walked away didn't explain the what was done or needed to be done. So I try to call because and get an explanation if I had to bring my car back soon for an oil change have been able to talk to anyone! 3/10/26 still haven't heard back from Schaller Acura they said someone was gonna reach out to me!

From sales to service they have you covered with quality service... granted they have new sales…read morepersonnel on my most recent visit, they still carry the good customer service etiquette. The vehicle sell themselves .

I got a call from the head management guy. I believe Trevor and I brought to his attention about…read morethe oxygen sensor being unhooked. Of course he blamed it on previous shop. his mechanics nothing wrong. They do a complete diagnostic check on everything. Just being a Shea tree mechanic I noticed more than their mechanics did with the computer and they're supposed diagnostic checks. I wouldn't use them again. Do not trust them at all.

Called to ask questions and the person on the line hung up. Definitely will not be a future…read morecustomer.

My wife and I had a really positive experience here at Executive Honda while in the process of…read morebuying a new car. In the past, I've experienced high pressure sales and tricks from other dealerships. I know the uncomfortable feeling of being a young woman in a car dealership. I really liked how the staff here seemed down to earth and spoke to us as humans. They weren't calling us and bullying us every single day after visiting to test drive a car, which made us more willing to work with them! I really would recommend Honda in Wallingford for anyone looking to have a smooth experience.

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.

"Do you remember Hullabaloo, Upbeat, Shindig and Ed Sullivan…read moretoo?. Do You Remember Rock 'N' Roll radio?" (The Ramones) Quick question: which circle of misery do you dread most--doing your taxes, shoveling that cement grade driveway snow, or buying a car? Good news: I'm officially crossing one torment off the list, because our trip to Sullivan Honda was shockingly fantastic. Dave Paolino was just sensational. He was personable and not pushy or aggressive. We got a fair deal on a wonderful new 2026 CRV and a good value on our trade-in. Sullivan was the third dealer we visited, and the difference in how we were treated was noticeable. One dealer, after we spent fifteen minutes at his desk going over everything, didn't even ask for our names and contact information after we got up to leave. In another dealership, one salesman handed us off to a rookie after a few minutes who probably knew less about the makes and models than I did. We had a positive experience at Sullivan starting with the minute we walked in. After Dave introduced himself, he walked us around the showroom and the lot, answered our questions, explained the new features and technology that are light years beyond what we had in our ten-year-old model, and sent us off on a solo unaccompanied test drive. He looked at our existing car and soon wrote us out a clear to read written proposal with trade-in allowance for a new one. We wrapped things up a few days later and now have that brand new CRV. I must admit that navigating that Infotainment screen is a bit challenging and I need to get better at using the maps, apps, music, etc. I also want to give a shoutout to Sam the Android Tech and John in Finance who helped us along the way.

I purchased a used vehicle from Sullivan, specifically The internet sales team and Will Guido…read more Overall, I had a terrific experience. They treated me very fairly. I am happy with my purchase and would return to the dealership for a future vehicle.

This is a review of the service department…read more After filling out a service request order on the company website, within two days I was contacted back by the sales manager, who facilitated this purchase of the Acura When I test drove the car, the back up camera was on the fritz, and I mentioned it to the salesman So here I called to schedule an appointment and things are going smoothly cool nice job. Thanks for taking care of senior citizens.

I purchased a 2019 Honda CR-V from this dealership in August 2025, 52,000 miles and within 9 days…read moreof possession the vehicle had a major engine failure. What should have been an exciting purchase quickly turned into months of stress, uncertainty, and constantly having to chase answers. I was told that the vehicle had to be brought back to this dealership because the warranty would not cover the repair within the first 30 days of purchase. However, the dealership then kept the vehicle beyond that timeframe and ultimately processed the repair through the warranty anyway. As a result, my warranty coverage was used to repair a vehicle that, in my opinion, should not have been sold in that condition to begin with. Very sneaky! At one point, I was even made to feel like I was somehow at fault for driving the vehicle--when in reality, I purchased a car to use it, not to worry about whether normal use would cause it to fail. That moment really stuck with me. I was told they see these issues happen everyday to cars that this is normal. I was told the issues were due to the age and mileage for the vehicle. Zero accountability. After finally getting the vehicle back, the same issue happened again not long after. I completely lost confidence in both the vehicle and the dealership's ability to properly fix the problem. I was advised NOT to drive the vehicle off the lot as I would do more damage and warranty wouldn't continue to cover the repairs but they had no concerns on damage or safety having us drive 1.5 hours there twice for repairs. What made this experience worse was the way it was handled at a management level. My interactions with the general manager came across as dismissive and I was appalled by the statements made as they were very unprofessional. Honestly an embarrassment for their organization. I understand that cars can have issues--but how a dealership handles those issues matters just as much. In this case, the lack of transparency, poor communication, and how the warranty situation was handled made an already difficult situation much worse. If you find yourself in a similar situation, know that you do have options. You can file a complaint with the Connecticut Department of Motor Vehicles, which oversees dealer practices and consumer protections. It's called the K-35 Dealer Complaint Form. I'm sharing this so others go in informed. Ask questions, document everything, and make sure you understand exactly how problems will be handled after the sale. Don't count on transparency from this dealership. They won't tell you the vehicle being sold just had a major engine repair 2 days before sale. The same engine repair that had to be fixed twice, among other parts that were affected in the process.

What a great experience I had buying my new bike at Powerhouse Motorsports…read more The moment I walked in I was greeted by sales rep Jordan. He has a very pleasant attitude that put me at ease. Did I mention that I'm a new rider with lots of questions? He showed me huge selection of bikes, mostly preowned. I described the type of bike I was looking for and he brought to the section that he thought I would like. Needless to say, I did have my sights on the 2017 Suzuki Boulevard M50. Beautiful bike. He let me leave with absolutely no pressure to buy or any commitment at all. After thinking all weekend about this bike , I reached back out to Jordan and he helped with financing, insurance, registration everything. The whole transaction was smooth and pleasurable. I recommend Powerhouse Motorsports to anybody looking for a new bike, be sure to ask for Jordan. Happy riding.

I've been going to Parsons for years now, and I only have good things to say. They always treat me…read morelike family. I've purchased three used cars thru them, and am now on my second lease. Not only am I happy with my cars and signing away with Karen, but it's always nice to go into a place where everyone says hi and asks if you need anything. Whenever I go in for service, John and his team always take the time to listen and figure out any issues I might have. They always check to make sure I have accommodations, whether it be a ride, a loaner, or just a cup of coffee while I wait. And when I come back and it costs less than expected. I've recommended friends to go there too, and they are pleasantly surprised that going to a dealership won't break the bank and they get such great service. I haven't found another dealership where they treat you this well.

Bought a Jeep Wrangler Unlimited and the experience was fantastic. The team was on point in getting…read moreeverything done and me out the door in my new ride. I've already recommended someone go there and won't stop whenever I hear someone is in the market for a new ride. It didn't feel like just another transaction, they were genuine and laid back. Customer for life.

The service I got at Bradshaw Chrysler Jeep was amazing. They answered all my questions and…read moreconcerns I had. They were patient with me when I was going back and forth with the three different Compass suv. They satisfied me with all the features I wanted in my vehicle. I want to thank John Croci for dealing with me from the moment I walked in to my appointment and Joe Bonessi for making my appointment and emailing to see if I was happy with my new vehicle. This was one of the best experiences I ever had since I bought a vehicle.

Fair prices good quality workmanship honest understanding and good business great experience for a…read morefirst time customer recommend this shop to family and friends and people for repairs

I got a flat tire while driving down 66, I pulled into this garage and even though they were…read moreextremely busy they made time to help me out and plug my tire on zero notice. Awesome price too! I highly recommend this place.