Holy Smokes, these guys are great! Really. They come highly recommended and deservedly so. A good…read morefriend put me on to them when I had a long scratch on the passenger side of my car. Gerry took a look at it, pronounced it not a big deal and said he could easily fix it. I made an appointment and showed up first thing in the morning. When Ed (Gerry's brother) arrived, he examined it and told me he could fix it in five minutes. I think it took him three. And he did a beautiful job - scratch disappeared, looks like new again. The price? Well, I think it comes out to a lunch for Ed. Now, ours was really a minor job, but the professionalism of Gerry and Ed was so evident. They know their stuff and they are friendly and efficient in their work. If we needed serious body repair we would come here, and we would recommend them over anyone else we know of in this area. It's fun to write about good folks doing good work - thanks, fellas.

I shopped around to a few places before I stumbled upon this one, and how lucky I did! Gerry was…read morevery patient with me when he looked over my car and explained my options. He really worked with me to fit the repair into my budget and I could NOT be more pleased with the results! Not only did they do a beautiful job painting my car, fixing a fender and cutting out and replacing a piece of my rear fender that was rusting, but they also fixed my headlights that had become foggy over time. I didn't even ask for that! They just cared enough to make the repair so I'd be safer out on the road. I'm VERY pleased with their work and DEFINITELY recommend them. Thanks, Gerry!

Northwest Hills went above and beyond the call of duty to make us happy with our Chevy Spark…read morepurchase. We ran into a few issues with the purchase initially, however, the management at Northwest wasted no time in following up with us to resolve all of our concerns. They were prompt, friendly, helpful, and responsive, something that is hard to find in a dealership. I would highly recommend this outstanding dealership, they will certainly be at the top of our list for our next purchase. I have no doubt that anybody who had a negative experience here, did not allow the Northwest team an opportunity to resolve their concerns.

Went with my son in law to look at a vehicle and drove over an hour to get there. We look at the…read morevehicle and he was ready to purchase it. As he was going over the financing with his salesperson he was informed him that the purchase wouldn't be completed as the dealership was closing in 20 Minutes. I all my experiences and interactions with numerous dealerships over the years I never had this happen before. That the staff was more interested in leaving than making a sale. One of the staff actually left before we did before we did. Possibly if you go earlier in the day they will treat you better and try harder to make the sale.

I recently purchased a new Civic Hybrid Sport Touring Hatchback from Sullivan Honda. While…read morecloser-to-me Honda dealers advertised MSRP + additional dealer charges (despite end-of-year pricing proximity), Sullivan Honda advertised discounted pricing while having superior inventory choice. In-person negotiation and sale were pleasantly personable without the typical pressure and B.S.. Salesman Jessie Santiago tolerated my fussiness and ensured my satisfaction during and following the sale. My one visit to their service department was also a positive experience. I highly recommend Sullivan Honda.

"Do you remember Hullabaloo, Upbeat, Shindig and Ed Sullivan…read moretoo?. Do You Remember Rock 'N' Roll radio?" (The Ramones) Quick question: which circle of misery do you dread most--doing your taxes, shoveling that cement grade driveway snow, or buying a car? Good news: I'm officially crossing one torment off the list, because our trip to Sullivan Honda was shockingly fantastic. Dave Paolino was just sensational. He was personable and not pushy or aggressive. We got a fair deal on a wonderful new 2026 CRV and a good value on our trade-in. Sullivan was the third dealer we visited, and the difference in how we were treated was noticeable. One dealer, after we spent fifteen minutes at his desk going over everything, didn't even ask for our names and contact information after we got up to leave. In another dealership, one salesman handed us off to a rookie after a few minutes who probably knew less about the makes and models than I did. We had a positive experience at Sullivan starting with the minute we walked in. After Dave introduced himself, he walked us around the showroom and the lot, answered our questions, explained the new features and technology that are light years beyond what we had in our ten-year-old model, and sent us off on a solo unaccompanied test drive. He looked at our existing car and soon wrote us out a clear to read written proposal with trade-in allowance for a new one. We wrapped things up a few days later and now have that brand new CRV. I must admit that navigating that Infotainment screen is a bit challenging and I need to get better at using the maps, apps, music, etc. I also want to give a shoutout to Sam the Android Tech and John in Finance who helped us along the way.

Dan, Larry and Dave were excellent to work with…read more About 3 months ago I purchased a used Toyota Prius from you and I couldn't be happier. I tell everyone I meet about the wonderful service you provided me with and comfortable purchasing experience. I will be doing all my car shopping here for now on! Hope to see you all again soon!

RUN away from this place went to get diagnosis done on my car they told me the same thing I told…read morethem that was wrong with my car when I came in to get it fixed and still charged me 179.93 . he told me it's going to take another two hours so they don't have time today I booked this appointment a week ago !

I purchased an extended warrenty for my 22 ram . My truck had 83k miles. It was brought in 4 times…read morefor the same issue. Every time I had to rent a vehicle. And the issue wasn't fixed. The option they gave me was that they would return my money back at a prorated amount. They never contacted me back. I asked for a bumper to bumper plan. They claimed to have replaced a ground cable. The trucks has a code for an exhaust regen issue and def. I had a mechanic look at every ground cable on the truck and none were replaced. Only sprayed with WD-40 . I was told that there master mechanic has quit and they are unable to fix it. I spent 4,200 on the warranty. The truck is un drive able . I will write another review after everything is solved. Very unhappy.

Horrible all around. Was interested in this really hard to find truck, so i inspected it myself on…read moretheir parking lot before i took it for a test drive...almost 3 weeks ago now. Inquired about wet AND dry oil on motor before i was to purchase it. Asked if i should leave deposit before taken into shop. Long story short, i got the new guy who was very unresponsive after several text messages on different days. Finally got a response 3 hours after another follow up, where i was told lies about the truck, that he tried to call and message me, and then that it was sold. Finally the sales manager calls acknowledging that they did drop the ball, but the truck was under deposit only. I had asked twice if they can just refund it to that person so I can still get my chance at it. But nope, was told he has to check with his wife and he may or may not buy it, due to his known "history" of buying trucks there. Lack of communication, not willing to make anything right while it still could have been, incompetent oil change techs that spill oil all over the engine apparently per their own mechanics diagnosis of "residual oil, probably from last oil change". I asked for further clarification as I doubted the reasoning, but never got that either from them. I'd at least expect them to clean the motor, so beware if you get oil changes because half of the oil might not make it into the actual motor. Anyways, after 2 days of letting the guy ponder on his deposit, they let me know it was officially sold. Thanks a lot for selling a truck that I've been wanting for a while now, which i also told the salesman. New or not, there was no compassion from the new salesman after repeatedly showing that I wanted the truck.

Bob went out of his way to drive a Corvette down to Fairfield for me to test drive. It ultimately…read morefailed my personal mechanic's inspection, but Bob still gets 5 stars from me for his willingness to please and to do whatever needed to get the deal done. Thank you!

Had an excellent experience at Torrington Hyundai! The staff was friendly, knowledgeable, and never…read morepushy. Highly recommend this dealership for great service and a stress-free car-service experience!

I bought my used car from them. They were great. They got me a fantastic low loan rate- even…read morethough my credit score was low. They were fair in every bit of my dealing with them. Nick was so nice. The cars are nice. I highly recommend this company. You won't be disappointed.

I was dreading the process of buying a used car...until I met Jay. True to what my neighbors had…read moresaid about him, he made the process easy and stress free. He was patient and had us try multiple cars. He answered all of my many questions thoroughly and cheerfully. And when Jay was not available, his colleagues stepped in seamlessly. We ended up with a great fit for us at a very fair price and are very happy with the result. I recommend Jay and Canton Auto Exchange with no reservations whatsoever. It was a great experience to work with such a knowledgeable, kind and trustworthy dealer.

I have been to Torrington Ford twice for service. They are amazing people who do a great job and…read moreare extremely fair. No major upsells to date. No unnecessary service recommendations to date either. You will find some really great and helpful people at their service department (only experience so far).

Had a great experience at Torrington Ford today. Needed some service work done and Jennifer did a…read moregreat job of getting everything set up and Tommy was wonderful with the repair. My car is running great again and it was such a pleasant experience dealing with the dealership.

Center Subaru is now Gengras Subaru. We have bought a Subaru here and it is where we bring our car…read morefor service. Today was just an oil change and tire rotation. I prefer to make an appointment ahead of time rather than using the quick lube drop in. Liza has been our go to service advisor for years. She is a true professional and a nice as can be! The walk around video that the technician send to my phone explaining the safety inspection is a very nice touch. Gengras added a car wash so it is nice to get a clean car back. The waiting room and show room were just redone and are nice and clean. Great dealership. We are looking forward to buying a new car next spring from them.

Can you imagine going for an oil change and they forget to put the oil cap back on after?? Careless…read moremistake and it seemed as though they could care less. Based off of their mistake- Oil got everywhere in the front of my car/ on the engine and they still made me pay for it after. It's actually comical they offered a free oil change for the next time, I will never be coming back?? You let me drive away with my "car in perfect condition" the first time and actually made me breathe in burning oil fumes for a day. You've lost my trust and ruined my car the way it was! Who's to say this won't cause more issues down the line. Don't EVER go to this place, if they can't do a simple oil change I can't imagine what else they are messing up. I'll take my business to a farther Subaru. I wish I never went here, it would've saved me a week of annoyance.