Bought a Jeep Wrangler Unlimited and the experience was fantastic. The team was on point in getting everything done and me out the door in my new ride. I've already recommended someone go there and won't stop whenever I hear someone is in the market for a new ride. It didn't feel like just another transaction, they were genuine and laid back. Customer for life. read more

The service I got at Bradshaw Chrysler Jeep was amazing. They answered all my questions and concerns I had. They were patient with me when I was going back and forth with the three different Compass suv. They satisfied me with all the features I wanted in my vehicle. I want to thank John Croci for dealing with me from the moment I walked in to my appointment and Joe Bonessi for making my appointment and emailing to see if I was happy with my new vehicle. This was one of the best experiences I ever had since I bought a vehicle. read more

Had my 2014 jeep towed there it would not start I'm not a Mechanic but I thought it was the fuel pump and it was I called them on the next business day and explained the problem to service advisor he said as soon as the Mechanic looked at it he would call me that never happened I called them and got the run around was told one Mechanic looked it over and was getting all kinds of codes was told it needed to go to another mechanic ok 2day of that BS when I finally get called it turns out it's the fuel pump $1090 my bad they gave me a 10% discount so I pay and by the way the guy at the Survice department seemed to be very I don't really give a shit I'm just here for a check type of guy. So I pay and drive off I get 2 blocks down the road and plug my cell phone in and it's not working I get home open the hood look at the fuse box and yes they took the 20 amp fuse out and never put it back makes me wonder if they took the 20 amp fuse out and used it on the one that said fuel pump I'm wondering if it was my fuel pump or just the fuse I would never go back there again not even if it was for a free recall service very bad experience hope I save some one form this place don't go there !!!!! read more

Bradshaw Chrysler Jeep - Car Dealers Near Me - Oakville, Connecticut

Do business elsewhere! Customer service is less than impressive. A handful of "cranky older men," and 1 younger gentleman were selling cars the day my husband and I went in. We drove a long way and knew we were ready to buy a vehicle that day. We were not exactly greeted with a smile. We quickly picked the car we wanted but they didn't have enough dealer plates (only 2 for entire dealership) for a test drive. Our assigned sales rep kept disappearing doing multiple sales at once. We had to wait hours in non-air conditioned sales room on a hot day to test drive the car we planned on buying. By the time it was time to close the deal the banks were closing. (We arrived at 12pm). Not only was the customer service inconsistent they were rude and dismissive. Fran, the business manager seemed clueless and was not willing to explain or get answers to our questions. He kept stating "I'm just a former golf pro, I don't know what's going on." He also kept saying "sorry that's the best I can do," when it was clear it was not the best he could do. Jack, the manager was not eager to help, with quick "no" answers stating he was going to "hear it from his wife" if he didn't get home soon. After we had arrived in PLENTY of time to pick and purchase a vehicle. We were convinced they just didn't want the sale. We Finally we spoke with Jack in person and he was able to work out the "kinks" that Fran said they wouldn't budge on. After paying a $300 "convenience fee" for them to register the car, it took over FOURTEEN days for them to register the vehicle. It is over 2 weeks later and we STILL, to this day, do not have the registration as promised on our brand new vehicle. We have been driving on eggshells for weeks. False promises and pretenses are no way to run a business. Will not do business again. read more

I'm shopping for a brand new Jeep Wrangler. This wasn't the 1st Jeep dealership I've been to. They seemed to have less b.s. They had a fully loaded 2018 that the other dealers couldn't provide. The salesman was funny and a nice guy. read more

This place sucks! The blonde girl that works at the front desk of the repair building is rude, sarcastic and just disgusting to look at. She didn't like that She swears that she knows everything about Jeeps and talks about the mechanics as if they had a Midas touch! HA! yah right! They told me there was nothing wrong with my 2007 Jeep, and that the loud noise that it randomly started making going up hills was normal! read more

Avoid at any cost. The service department at Bradshaw is ridiculous. I had a car that was under an extended warranty through Chrysler, so I had to bring my car here. It broke down every other week for a few months straight before I decided to go somewhere else and pay full price for the visit. Bradshaw kept telling me that the same symptoms were caused by a different issue each time and that they "fixed" the new issue each time. Shaker's service department fixed the problem on the first try, which makes it pretty obvious to me that Bradshaw was yanking my chain. I can't believe how much time and money I wasted because I trusted that Bradshaw's service department was competent. read more

I trusted this place to help me fix an issue I had with a 2004 Jeep Grand Cherokee, and boy was my trust misplaced. The car was having trouble starting related to an electrical issue (as I later learned from a skilled mechanic) but this shop charged me for everything but fixing the problem. $650 later, plus almost $200 in rental car fees because of the time it took them to identify "the problem", I was left with the exact same issue of my car not starting. I called them to let them know that nothing had changed and my car still would randomly not start only to be told to "bring it back in". So pay more rental car fees and inconvenience to have my car serviced when the problem should have been fixed? I saw the poor reviews before bringing my car here and I wish I had listened, please do not make the same mistake I did and beware!!! read more

I had a Dodge serviced here. Fair price, quick service. They even gave me a lift to and from work. Very polite on the phone and in person. I've had no troubles with the service performed, and it's been over a year. (Brake job). I've also bought small parts from their parts department. They cut a replacement key on-the-spot, and had replacement wiper blades in stock. Basic, but the parts counter people knew what they were doing and were quick and efficient. When my main mechanic is backed up, this is my preferred 2nd choice. read more

Really; Look some ware else for service this place really sucks. Had the 4x4 fixed, 2 months later started having problems, brought it back they said it was working fine. Next big storm 10 months later could not get out of my drive. They mess up my repair and then told me they did not touch that area. I informed them to check my history. They stated Oh yeah but now it is past the warranty period. Hate this F-ing Place! Do your self a favor go else ware. read more

We were traveling out of state for my niece's wedding when the engine light came on. We took it to Bradshaw's and they were able to work us on to the service schedule. They were able to diagnose and fix the problem within two ours! They kept us informed throughout the whole process! They were professional and friendly! The price was also good! Just what you need when traveling! Thank you for making the process as quick and easy as possible! We are on our way home to Texas with smiles! read more

I recently bought a 2015 Jeep Grand Cherokee from Bradshaw Jeep. It was a pleasure to purchase my new vehicle here. Both Fran and Jack were top notch. Both are honest, great guys and made the experience very easy. I will definitely purchase a future vehicle from this dealership! I like that it is a small family dealership. Ron P read more

I purchased a 2014 Grand Cherokee Summit from Bradshaw's and just picked it up yesterday. Being a new model, it had to be ordered but they stayed on top of the progress (8 weeks) and made the buying experience a laid back, no pressure affair. Mackey (sales) and Jack (finance) where very professional, easy to work with and knew their stuff. They made it a very good experience and I would definitely recommend Bradshaw's. read more

I used the service department to double check on a couple of issues that I had with my 2015 Renegade. I went to Crowley prior and wasn't thrilled with the last time because the advisor didn't really hear out my problem and noted the repair as something it wasn't (misunderstanding). I brought it to Bradshaw to get a second opinion to more or less "rest easy". I paid a decent amount for a new car and would be lying if I didn't have high expectations. The service department hours aren't the best (only run to 5 whereas Crowley runs til 9) but these are the hours I expect from a smaller dealership like this - Crowley is huge in comparison. I dropped it off the night before and got a call around 11am the next morning. I spoke with David and he was super friendly and walked thru each problem and why the car functions the way it does. Overall, nothing has to go in for repair (car has 8800 miles on it) and it was nice to understand how the engine works and the durability of the car. They actually drove the same vehicle but a year newer to make sure they could accurately compare the two! Very happy with that because that was my next step to try and troubleshoot it myself. Being a female, I'm happy I wasn't treated like I didn't understand the mechanics or that I didn't understand how to drive stick shift. I will definitely be using them for the scheduled maintenance/ oil changes and have them fix anything that fails under warranty. Thanks! read more

5 thumbs down-- i came here as a first time car buyer looking for a Jeep, i knew which specific one that i wanted so i came here looking for help... unfortunately the gentleman that i was dealing with was unbelievably rude. being a first time buyer i had a lot of questions and to him this was unacceptable. i was talked down to like i was stupid and just got a lot of sarcastic responses. none of my questions were properly answered and it was an uncomfortable experience as a whole. i obviously didnt accomplish anything here and i will never come back in the future. i will also make sure that everyone i know that needs a car will also never come back here. there is a reason this place is rated 2 stars on yelp... read more

I live locally and have been servicing my cars at Bradshaw's and always had great service with no problems. I have recommended them to my friends and family. I'm saving up for another Wrangler and can't wait. read more

After purchasing a brand new 2015 Jeep Cherokee from them in Oct, I've had nothing but troubles. The service department doesn't have a clue what they are doing. Took them multiple visits to fix an issue regarding a water leak. After first visit, they gave me the car back said everything should be good. Nope. Took it back second time, still leaking water. Supposedly fixed. Nope. Finally fixed it after bringing in a water specialist. They changed my floor carpets twice. Upon receiving my car back after second rug replacement, noticed gouges and grease marks from guys trying to put my car back together. Finally gave up on them went to another dealer. This service department has no idea what they are doing if you have major issues. My recommendation to everyone, STAY AWAY! I would never do business with them ever again! read more

I had my heart set on a Wrangler. Jack Bradshaw spent countless hours preparing different options for me...leasing...buying...2-door...4-door...automatic...standard. We test drove, we crunched numbers, we test drove some more. None of them ended up being exactly what I wanted. As luck would have it, I discovered the Renegade and fell in love. Hands down, best car I ever bought AND best dealership I ever bought from. No pressure whatsoever through the entire process. I was really happy to give them my business. This dealership just popped up in my FB news feed and I knew I had to say something. A couple disgruntled customers' bad Yelp reviews from years ago have not tarnished this dealership's solid reputation in the community. I can tell you that all my fellow Jeep owners who purchased their cars from Bradshaw's used them for service as well and were extremely satisfied. I cannot recommend this dealership enough! read more

The service dept has helped me tremendously. They have been courteous thru a stressful situation and it is extremely appreciated.

Small dealership so they treat you like family. Gave me a great deal & didn't try to push me into spending more money. Love my new Jeep! Would definitely recommend salesman Chris. read more

Brought our two cars - Nissan Pathfinder and Volkswagen CC in for 4 new tires each! Hadn't been to this service center or dealership before, but have been at many!!! The tires cost what they quoted - no hidden fees; people were friendly and pleasant - like genuinely nice!; and the cars were done when they said they would be!!!! Very happy! Will be going back for future maintain W and oil changes!! Thank you for being a honest, helpful and friendly!!! read more

Bought 2013 Jeep Wrangler 4dr Sport new. Dropped off to have leak in drivers side removable top and oil change, went to pick up and discovered left rear bumper and tow hook dented and damaged. They never took responsibility for the damage but said they would repair it , they claimed it was just the bumper cover and would replace it. I told them to take cover off and I wanted to see if there was more damage. When I went back to see the bumper I was shocked to find they removed the wrong bumper cover they removed the front and did not touch the damaged rear. Service then tried to tell me the front was damaged also which it was not since one of their salesman and myself examined the jeep after the damage was discovered. They just lied right to my face !! I flipped out on the service mgr. , service tech's , also the parts mgr. who had the nerve to say that someone who had a axe to grind with me followed me there saw where I parked it and did the damage to it . I just got back in my car and left after some choice words, I still left my son's jeep there another big mistake because the next day the general mgr. called and said it was repaired and come pick it up. I told him that I wanted to see the rear bumper if there was additional damage ,again was just told to come pick it up. I explained the experience up to that point he told me that Bradshaw's would do nothing else, I asked him if he thought I would give them my business again and he responded no I asked him if he cared and also was told no. I went to pick up the jeep and found it was keyed from the drivers door to the drivers side rear door, 2 small dents in the right side hood. I called the police and made a incident report. The same salesman came to see the second damage made the comment that it was just keyed and that it wasn't there the day before . They have no camera's , no locked gate , no security, it wouldn't matter anyway because they vandalized it themselves and it's my word against theirs. I reported them to Jeep Corp. they are giving me such a run around it's disgusting. I will never buy anything from Bradshaw and or a Jeep product if anyone else does you're a bigger fool than me . BUYER BEWARE !!!!!!! By the way the roof still leaks and the change oil light went on and have the receipt that they repaired both , boy that was a shocker -- Not read more