I went to Dr. Piontkowsi two years ago for TMJ and was charged about $4,000 for the imaging and…read moreappliance (not to mention hundreds more for adjustments). Not only did he do nothing to improve my TMJ, but his office staff submitted insurance claims with incorrect and missing codes. I am still trying to get insurance payment on these claims two years later. When I call his office to try to get the coding issues resolved, I'm told someone will get back to me, but they never call back. I will be forced to take this man to court to get him to do at least that one part of his job. I hope others who have been swindled and harmed by this quack will consider doing the same, and that eventually he will lose his license.

Do not count on Yelp for reviews for any business. This here is a perfect example of how they…read moremanipulate businesses. But people are getting wie that their reviews are PAID . Go to Facebook or Google for the real time reviews. Since this business does not pay Yelp to advertise, they only retain bad, note age of bad reviews and if business advertised to see truth--,and ditch any good ones...to motivate the small business to pay their "extortion" ehh hem advertising fee. Do not count on yelp overall rating.

I have been with Dr. Howell for more than 45 years. He carefully explains procedures, suggest…read moreoptions where possible, and tries to work with your schedule. Dr Howell and Anna, genuinely care for each person. When I shared that I had cancer and was undergoing chemo, they talked about the procedure I was getting and how safe it would be for my treatments. Anna gives us a reminder call for each appointment. He has, thankfully, been able to use whatever dental plan I have had over the years. I drive over 30 miles one way for my appointments in DMV traffic, so I consider myself a loyal client. Wishc I could give more than 5 stars!

Dr. Howell has been my dentist and my family's dentist since the early 80's. He and his staff are…read morein this business because they genuinely care about YOUR teeth and gum health. I can't imagine going to another dentist. In my opinion, no other dentist can compare. He and his staff are not in the dentistry business for the money but because he sincerely cares about his patients.

When I tell you this is hands down one of the best oral surgeon's in PG County I mean it. I'm a…read moreHealthcare Professional myself so I give credit when it's due. Let's start with the front desk staff, Absolutely warm, friendly and professional. I was extremely nervous because I was having 2 wisdom teeth and one regular tooth removed at the same time. Even though I was being sedated (put to sleep) my stomach was in knots about the whole thing. My husband was more anxious than I was however, the entire staff was very warm and empathetic to each of us. The surgeon explained everything to my husband and myself down to the tea. The whole procedure including the sedation may have taken 30 mins tops. I had my surgery yesterday and my face wasn't even that swollen after the procedure plus I have stitches and today it's not swollen at all. I'm not even taking narcotics just a high dose of pain medicine post surgery 1 day. Great Staff, great Surgeon great Dental Assistances. Keep up the great work guys.

UPDATE: I recently made another appointment to see Dr. Palumbo for a different procedure. I…read morearrived 10 minutes before my scheduled appointment time and found two patients already in the waiting room. Fifteen minutes past my appointment time I asked the receptionist how long it would be before Dr. Palumbo would see me. The receptionist seemed to cast my concerns aside, stating Dr. Palumbo was performing surgery. I asked what that had to do with my appointment time, as I was on leave from my job. After being treated so dismissively, I just asked for an excuse note so I could return to work. It appears that my initial experience of waiting an excessive amount of time to be seen was not an anomaly. I loathe it when medical providers triple, quadruple book patients for the same time, as if people have nothing to do but sit around and wait for them. Greed seems to be the underlying factor, and I, for one, will not abide anyone taking me or my time for granted. To his credit, Dr. Palumbo did call me to apologize, but when I tried to explain to him that a simple phone call asking me to re-schedule would have been acceptable, he over-talked me. Thus, the downgrade. Just as other reviewers wrote, Dr. Palumbo and his staff are superb! He has excellent chair-side manner, he's jovial and compassionate, very down to earth, and most importantly, competent! He called to check on me after my extraction, re-iterated the post-op instructions, seemed genuinely concerned about my well-being and asked me if I had any additional questions. (I don't recall ever receiving this kind of attention from a medical professional after a visit. He also gives his cell number so you can contact him directly, instead of going through after-hour service, if necessary.) I am extremely happy that I took a chance on this oral surgeon, who hasn't lost old-school values, as many other providers seemingly have. One drawback: I did have to wait about 40 minutes to be seen, but I hope this was only due to my being a new patient with added registration/insurance verification procedures. (I strongly suggest new patients either complete forms online or print out, complete and bring to first appointment.) Kudos, Team!

Scheduled a consultation on January 13, 2026, with Dr. Maurice Haynes for crowns and other vital…read moredental procedures. I was very excited and looking forward to having found an African American Dentist, who is praised highly and recommended from his colleagues. His professionalism, expertise, knowledge and his compassion of my story starting a new journey was rewarded. His assistance Daisey was intelligent, kind and understanding and made me feel very welcoming with her empathy. However, the checkout process painted a different picture. The receptionist (Anna) behavior was inappropriate, unprofessional, rude undesirable and unwanted. When I asked for the documentation for the office visit, she simply shook her head back and forth (NO) and then stated (NO) it will take 60 days for an approval from the insurance company. Obviously, this seemed odd with myself and my husband as we witness this tactful behavior because dentist offices always provide an estimated fees and verbiage of the initial consultation for planning purposes. If this was an emergency, am assuming 60 days for the procedure? After speaking with Aetna for clarification, the dental office should provide patients copies of their documentation, consultation/x-rays, etc. Therefore, a call was placed to the dentist office requesting the documentations, etc., instead, I received a disturbing email from Dr. Maurice Haynes wife stating: "I was not a fit for their office" and attached the x-rays and not the consultation verbiage. Her being in a leadership position and professional setting, shows this was an undeserving approach that should have been investigated and utilized the customer services tactics to provide a resolution to the situation, not discard a patient for simply requesting a copy of the office visit because this is very alarming. Her Demonic spirit definitely showed what she represents. Dr. Maurice Haynes, please be advised of the unkind services the staff is providing behind the scenes. Your reputation and status come with a highly recommendation and its very appreciated. Be Bless!

Please do not visit this office, (they like to take your money without a legitimate reason) this is…read morethe WORST dentist office you could ever go to, the staff is rude and no one holds them accountable (since I've been a patient they have never had a manager and I wonder why that is?!) they take you to the point where you loose your cool and than call back to let you know how it was your fault for loosing it with their unprofessional staff. The owners (dentist) response to the patients is that, she can't let her patients treat her employees any kind of way because they can report her and she can loose her practice, which is totally understandable but it does not excuse your employees to treat patients any kind of way and provide mediocre services. What's funny is they knew who they would try when it came to this cancellation fee, I had the biggest red flag on my first visit. Two patients had walked in a bit late and them being able to fit them in said "nope we can't see you" when they left, I heard the staff saying that "they are always late and that's why they didn't want to see them so they had to pay the fee and have to R/S" as I can understand both sides it also seems like the office staff has an agenda because if you can see them why not see them THINGS HAPPEN. Now my husband was also a patient with them and the day of one of his appointments he ended up having to spend the day in the Urgent care where they determined he had pneumonia, his phone had Broke like a day before so we were waiting for a replacement, he was unable to call to R/S or cancel his appointment 48 hours before because he didn't plan not to go to his appointment and i literally had to go back and forth with them to remove the $50 fee (the average person does not make $50 an hour). Long story short, when I spoke with them I had asked them to cancel any upcoming appointment and they said okay, later on they said I never cancel his appointment a week after he was diagnosed with pneumonia (doesn't make sense to me that I would've left the appt there but okay) I don't remember whether I did or not so we ended up paying that fee (had a lot going on that week), the beginning of November I myself had an appointment but my ins is not currently active so I CALLED THEM to move some appointments around with the requested amount of time to be able to cancel if needed and not have to pay a cancellation fee, I moved some of my husband appointments to the time I had and another cancellation they had available, why was his copay not informed of at that moment I'm not sure but we received a text message from the office at 2:21 pm on November 6th when his appointment was at 3 pm November 7th, tell how would I be able to provide them with a 48 hour cancellation notice when you barely gave me 24 hour noticed of a $242 copay when my copay is usually no more than $30. When I called them and made the person that answered the phone logically think for once in her life, she felt offended and called back to say me and my husband were dismissed from their office, when I asked why, she proceeded to tell me I was disrespectful, when I asked her how was I disrespectful she couldn't come up with an excuse so she told me that everyone has their own definition of disrespect. So I went as far as emailing the office because you can go play with someone else (still waiting for a response so they can take accountability), if they were not "WRONG" after dismissing me and my husband why would they send HIM a message asking him to call back so they can discuss his appointments with him and not me. The messages comes to my phone anyways but I see how they try to go over my head.. I left some screenshots shots so y'all can see wassup.

Pretty disappointed when I found out that he closed his practice back in 2023 as I was about to…read morerefer my dad to him but oh well. I had a very positive experience with him and his staff when I got in implant back in 2017/2018 (I think..it's been awhile haha) I hope that he is doing well and that whatever endeavors he chose he is very successful in as he was great. I would definitely work with him again if he ever decided to go back to dentistry.

I had a tooth extracted and an implant installed over the last year. The tooth snapped below the…read moregumline and having had wisdom teeth removed I knew what I was in for. It wasn't an easy extraction based on the location and condition of the tooth, but it was one of the easiest procedures I ever had. Once the pain medicine wore off it was painful overnight, and the next morning I woke up with no pain at all. Dr. Ali and his staff are courteous and professional. They always had my best interest in mind and if I had questions they were answered to my satisfaction. I highly recommend Dr. Ali's office to anyone who requires periodontal work or implants, and I am thankful I was referred to his practice.

First I will say - I LOVE Dr. Alexander and it brings me much sadness to leave his practice after…read morebeing a patient there since 2005 (the only dentist I've had since I was a freshmen in college). However, Penny - his front desk receptionist - is the rudest and most unprofessional person I've ever dealt with at a medical office. After being told I would have to wait 6 months to reschedule a routine cleaning, I said I wanted to speak with Dr. Alexander. She said I could speak with him at lunch. She then told me he was too busy to be able to speak with me and not to come there to speak to him (and sent a rolling eyes emoji). She refuses to answer my phone calls and will only send me text responses (and seems very comfortable talking to me - a patient far before she worked there - in such an unprofessional manner). She specifically said I'm 1 of thousands of patients implying I don't matter. So I guess now I have to find a dentist where I matter no matter how many patients there are.

I'd scared of dentists my whole life until I met Dr. Alexander. I must say, if you are looking for…read morea peaceful dentist visit, this is the place. I had cavities and I never felt scared or judged -- Dr. Alexander made it as pleasant an experience as drilling teeth can be. The staff including receptionists are also very sweet. When getting worked on there are [optional, of course] movie goggles and the movie selection is great! Nothing distracts you from the pain of drilling like watching a movie. Not only that, but you are physically blocked from watching a Novocaine needle being stabbed into your mouth. If you have a phobia of needles, these goggles are pretty neat. Dr. Alexander also practices with a conservatism that not many dentists use nowadays. For example, I was having TERRIBLE tooth pain and thought I may need a root canal (advil around the clock... I could sense my liver being poisoned). Although over half the signs pointed to a classic root canal case, the other half were ambiguous or certain signs were missing. Thus, after 3 visits, two different types of x-rays and various tooth tests, he decided not to do a root canal which I am thankful for because it turns out it was a sinus infection causing the pain. I'm very happy I avoided an unnecessary and painful procedure through a little detective work and caution. Dr. Alexander is also very good when it comes to explanations. He takes the time to explain what's going on in your mouth to you in a way you can understand. If you ask a question about your mouth, you will get an answer that makes sense and evidence to back it up. The equipment is very up-to-date so you get clear pictures of what's going on on the inside to support your questions. Overall, I am very happy with Dr. Alexander and would recommend him.

Go here ONLY if you want to get ridiculous bills full of billing errors. The staff cannot count and…read moreare trying to bill me for someone else's bills from 10 years ago. They had my negative review on another platform removed and if they dont fix these errors I will launch a website to ensure the details stay up. I paid my ortho bill IN FULL to prior to braces coming off yet 2 years later they start lying and sending me a bill. My mom's insurance covers her cleanings and now they are sending her incorrect bills saying she owes for cleanings. You need to replace your front office staff so your businss can soar because these billing errors are ridiculous!!!! And while the office staff is the issue, the practice is the one I will be reporting to the Maryland State Board od Dental Examiners. Fix the errors. I don't want anything for free but I refuse to pay you a dime of what I don't owe. Warning to all patients.... Go elsewhere!!! They will lie on your bill won't care to correct it. Do not pay anything to them that you do not owe.

Just walked of the office. Receptionists pleasant. Appointment at 9am. Arrived 8:45z. Several…read morepatients called back but there I sat. I was told it takes new patients a long time to be seen. Okay I sat for an hour in the waiting area then after hour called back to some room to wait longer. Finally "office manager" asked if I was okay. WHAT!? I left. Unbelievable.

Approximately five years ago, my dentist retired and sold her practice to Drs. Bryce Miller and…read moreMatt Chen. The practice was subsequently rebranded as Burtonsville Dental Suite or BDS. As with many changes, this one brought both anxiety and apprehension. I was uncertain if I would like the new dentists or how they approached dentistry. I was further stressed by what I would be forced to do if it turned out this change was not one that I could withstand. My stress levels were soon found to be unjustified. While I have had several visits with Dr. Chen, most of my time the past five years has been spent under the care of Dr. Miller. Therefore, this review will focus primarily on him. However, it should be noted that my comments pertain equally to everyone in this practice. After several routine visits for cleanings, it became necessary for me to have a crown which involves needles to numb the area. I have had a lifelong dislike of needles of any kind and for any reason. When I arrived for my procedure a bit early, I crossed paths with Dr. Miller and when he asked how I was, I told him I was stressed about the need for him to numb my mouth using needles. When he heard that, he stopped mid stride and told me that he did not want me to stress while waiting. He led me to the chair and told me he was exceptional with needles and had even numbed himself. I was skeptical. He gave me the first needle as quickly as possible and I very quickly learned that he was not exaggerating. I have never had an experience that was so pain free. This experience, as well as those that have followed have eliminated my fear of needles and injections. Over the years, I have come to trust, respect and admire Dr. Miller's dedication to his craft, as well as his compassion towards his patients. He takes the time to explain what he is doing and why. He listens to my concerns and he answers my questions. He speaks to me versus at me. During a procedure, he will not only tell me where he is in the process but will stop and ask me if I am okay or if I need a break. Dr. Miller is young. Very young! He is younger than my children. He is also up to date on the latest techniques and technology. The practice puts patient care ahead of profit. The office is state of the art. The visits are never rushed. The entire staff is professional, respectful and courteous. Whenever I have had any procedure performed, other than routine cleanings, Dr. Miller or a member of his team has called me to check on my recovery and ask if I need anything. When my wife had some extensive work done recently and had a problem, I called the office after hours and left a message detailing the issue. Within minutes, Dr. Miller called to obtain more details and ask if she needed to be seen immediately or could she wait until the next morning. Dr. Miller is incredibly passionate about his work and compassionate about his patients. He has taken dentistry and raised it to an art form. This change has had a very happy outcome. Thank you!!

I chipped my front tooth- they saw me the same day and Dr T.Golden did an excellent job of…read morerepairing it ! I was extremely pleased and impressed by him and all of the staff ! Susie at the front desk was delightful ! I don't remember the name of the dental assistant but she was great also ! I would like to say a big Thank You to everyone!