The team is amazing! They made my child love coming to the dentist. The quality is unmatched.read more

Dr. Prokop is the worst pediatric dentist that my daughter has ever been to. We are in the…read moremilitary and we have had many dentists for my kids. She is very impatient and passive aggressive. I wish I would have left the office, but she was in the middle of repairing a cavity for my daughter. She was rude and abrasive, not what you would expect from someone who works with children. Do NOT go to her. Highly NOT recommended. Pick a dentist who has patience and compassion for children.

I self-referred and appreciated the informative website they have. For new patients, they have…read moreparents fill out a detailed patient registration form before the first visit. A week before the visit, they open an online patient account to assist with managing appointments/health issues with them. They are following strict COVID-19 safety measures, mandating face masks for individuals above the age of 2, asking patient to stay in vehicle until being called on the cell phone for the appointment. The establishment is bright and clean inside, with a lot of colorful decorations. The patient room has a TV to play songs/videos to distract/calm the kid. The visit with Dr. Decere was great! She was on time, very thorough in answering questions, and very patient in dealing with my kid! My kid got to take home a goodie bag with a new toothbrush, a tube of toothpaste, and a little rubber duckie! The front desk was friendly and effective during the check-out process. All-in-all, I highly recommend this pediatric dental establishment!

If your child never has a problem with their teeth you will likely give this business 5 stars for…read moreconvenience location, parking, efficiency, a clean office, space for active children to play or read, and an overall nice or positive attitude, other than some complaints by my wife of rudeness from the receptionist. If, on the other hand, your child has issues to be dealt with. Be prepared for them to do a (hmm what's a nicer word) "halfhearted" job on diagnosing and early remedy. The remedy could be, as in my child's case, to grind away a break in the tooth down to the dentin (making it many times more susceptible to decay where brushing won't help). It could also be that they might recommend against and avoid doing the right, precautionary thing early on a looming issue so that as the child grows, the problem grows as well, until the pain and time and expense of recovery is multiples of the initial precautionary procedure. In both these cases the initial visit or one follow up could have taken care of each problem quickly, with lower pain and radically lower expense than the outcome of how they chose to delay and see what happens or do a quick initial fix--multiples of expense being the key words here--makes one wonder about motivation. You can't give zero stars so, starting at one, I add a star for the positive things. I take away three stars for the pain, expense and time casualties of what is possible incompetence or outright intent to create a larger profit down the road. Look for other pediatric dentists (ignore the high stars and read the reviews before choosing. In our case it would have made us well willing to drive farther away for appointments...

We have been seeing Dr. Prokop for many years. My son has severe special needs and everyone in the…read moreoffice is so good with him. Every few years, because he is so difficult to treat, Dr. Prokop will take him into surgery to x-ray and thoroughly clean his teeth as well as pull teeth if needed. My daughter, although having grown up with her older brother in doctors offices and hospitals frequently, is usually quite nervous and clingy when it comes to herself at a doctors appointment. But she has no problem going to Dr. Prokop's office and goes by herself for her cleaning. I love that. We had to leave here and start going to another provider for a couple years due to insurance issues. I was so glad to be able to go back to Dr. Prokop's office at Tooth Fairy Smiles!

Dr. Prokop is the worst pediatric dentist that my daughter has ever been to. We are in the…read moremilitary and we have had may dentists for my kids. She is very impatient and passive aggressive. I wish I would have left the office, but she was in the middle of repairing a cavity for my daughter. She was rude and abrasive, not what you would expect from someone who works with children. Do NOT go to her. Highly NOT recommended. Pick a dentist who has patience and compassion for children.

This is a 5 star dentist's office for sure. The staff is so nice and accommodating. I took all 3 of…read moremy children (ages 9, 5 and 2) in for cleanings and dental exams and they made them feel so comfortable. There were no tears, no fear and no anxiety. They made it look like fun! The office itself is very nice with plenty of things for kids to do in the waiting room, from toys to movies to video games. Since it was our first visit we got a private room and my kids were allowed to select a movie to watch while getting their teeth cleaned. The dental hygienist was very pleasant and nice and explained everything that she was doing and also took pictures of each child once in the chair, to put on their wall. My daughter (2 year old) talked her ear off the entire time she was taking care of the boys. Never once was she irritated or annoyed. She was very professional and super friendly. They all made it through their cleanings unscathed and the dentist came in to examine their teeth. He was also very nice and thoroughly explained to me what was going on inside their mouths. If you're looking for a wonderful experience for your children at the dentist, this is the place to go. That's not something you often hear said about a dentist's office but this place gets it 100% right! Everything about their facility and style is geared toward making sure the kids are comfortable and enjoy themselves. I can't think of any reason to go anywhere else as long as their business model stays the way it is. I'm a fan!

My daughter and I had an amazing experience with Naptown Smiles until yesterday. She has been a…read morepatient there she 2-3 years old and is now 9. We were scheduled for an appt on Thursday 8/13 for her 6-month routine check. I received (3) text messages starting Sunday 8/9 to confirm the appointment. When I received the text on Monday 8/10 @ 8:53am, well over 48 hours prior to her appt, I responded back to the text to "please cancel" as my daughter was going to be away overnight and would not be back in town to make the appointment (I am very aware of their strict cancellation/no show policy). On Tuesday 8/11 at 3:05pm (over 24 hours after I sent the cancellation text) I received a text message that stated that cancellations and or reschedules are not accepted through text message. I called the office right away to cancel but had to leave a voicemail as the office was on the other line. I received a call back and was told that while I could cancel but I would still be charged a cancellation fee since it's within the 48-hour timeframe of the appt. I was a bit taken back by that as I told the staff member that I did cancel the appointment on Monday well before the 48 hours and I was unaware that I was not able to text back and that the text does not say that I need to contact the office directly. She then continues to argue with me stating that it does say that I have to call the office to cancel and after she looked at the messages on their end it does say it and she doesn't know why I am the ONLY customer that has text messages that don't say it. After asking if they can make an acceptation this time and going round and round about the text message, she said no, I will still be charged. I asked if I could send over a screen shot of my texts to prove on my end it does not have the verbiage she seems to think it has and proof that I indeed tried to cancel within the 48 hour period she says "yes" but then claims she does not know where I can send the information. I offered to text it or e-mail it. She states they do not have either option for me to be able to send my proof so no I cannot send my proof. I then asked to take to a manager, and she states that she was the manager. I then asked to speak with someone above her and conveniently no-one was available. I then asked her if she really would like to lose a patient over something like this and she was happy to let out business go with no questions. Obviously if they are willing to let us go that easy, we are just a number to them. This is a pediatric dentist and while my reason for cancellation was not an emergency, this is a children's practice and things sadly happen causing people need to unfortunately cancel. They are taking advantage and trying to take people's money any way they can! We have already found a new practice to go to and will not be returning to Naptown Smiles!

I've occasionally been seen by Dr Jimenez in place of Dr Chambers and she is very good. She is…read moregentle and professional. Great family practice. Nice facilities and easy parking. Nice staff.

I've seen Dr Jimenez when I can't see her partner, Dr Chambers, who is my regular dentist. Dr…read moreJimenez is a very good dentist with an excellent bedside manner and is gentle and skilled. Highly recommend.

when my son went there, he had a baby tooth that kept getting infected and I told her that it…read moreneeded to be pulled because it's getting affected too many times it became a little loose and she still didn't want to pull it until she said the other adult need to go down in the place so from that tooth staying in his mouth that long his adult tooth grew across his gums when I went back she was not there. She had an assistant and that assistant told me that she should've pulled this tooth long time ago now I have to pay $3000 to have the other tooth pulled down via a chain-link and braces put on not a good place to take your kids.

Their staff is passive aggressive and down-right rude. I was calling the clinic in response to a…read morerequest for technical support. It turns out I had the wrong name on the form, and I was abruptly hung up on twice by the receptionist without any chance to explain myself. When I called back I was in a bit of a fluster trying to explain the situation and mis-pronounced the practice name -- the receptionist then began to mock me, and abruptly hung up again. I don't know that I have encountered such an unabashedly unprofessional office in my career. The doctor may very well be a good provider but her staff was just incredibly rude overall.

I was so worried about going to the dentist with my son he had a bad experience at 3 bridge he non…read moreverbal and has autism 2 he needs someone to explain what they are going to do before they do it. Vernon Pediatic did that they were so sweet and he wasn't scared at all they showed his everything before doing it on him, he loved it Dr Katie Siegel was the best he cant wait for his next visit with her she was funny and patient with him.

Changing providers can be daunting especially if you've received nothing but best in class when it…read morecomes to care with your health. Vernon Pediatric Dentistry came with great recommendation from friends and in the year that we've been with them, we've received outstanding service. Dr. Vernon and her team are extraordinary and in depth in their assessments and process. Notably attentive in routine cleaning, and detailed in explaining recommendations. Always pearly whites in each visit! Appointments are easy, billing is concise, and her front office team are stellar! I definitely recommend them if you have young ones in need of dental care. Check your insurance if they participate.

Excellent dentist and staff. Caring, thoughtful and gentle. I've had great experiences over the…read moreyears and thanks to Dr Chambers I have great teeth and gums!

Dr. Chambers is a professional who is committed to excellence in Dental Care. I was warmly…read morewelcomed by his staff in a beautiful office that makes you feel comfortable. My treatment plan has been successful in giving me healthy gums and a pretty smile. I am glad to have found a Dental Practice that offers quality care located in Annapolis, Maryland.

Absolute nightmare of an experience. Received unnecessary…read morework and paid too much for it.

I would not recommend this practice. I had been going for several years without issue until I got a…read morefilling and a bill over $500 for charges that I was not made aware of and could not be submitted to insurance. When I raised the issue, I was told I'd need to speak with the office manager, Holly. This is where the terrible customer service came in. She argued with me and called me a liar (that I was not told of the charges). In the end, they did realize it was their error and that I was supposed to get some sort of consent form for the process and following charges but that never happened. I ended up escalating to the dentist and they did refund me. However, Holly then cancelled my appt 6 months later on the day of the appointment and I was cancelled as a client. This all just seems so petty and she was actually horrible to deal with. If this is the representative of their offices, that's a really bad look. I would never recommend this practice as long as she is there.

I can not give high enough praise for Chesapeake Dental Arts…read more Dr. Esposito is exceptional. She is very caring, kind, and in tune to my personal needs. My favorite dentist by far. Cindy, my hygienist, is simply the best. I get very anxious when visiting the dentist's office. Cindy has always put me at ease from day one. She is very, very gentle which makes me so happy. The office staff is fantastic as well. They go above and beyond to help with scheduling and dealing with insurance companies. I have finally found my forever dentist's office! Thank you!

I've been seeing Dr Esposito for many years. I had a particularly challenging case that ultimately…read moreinvolved braces, jaw surgery, and crowns. Dr Esposito worked closely with the oral surgeon and orthodontist to ensure a successful treatment plan. I couldn't be happier with the results, especially the crowns and final cosmetic touches completed by Dr Esposito. I look forward to my routine cleanings just so I can smile for her and the entire, super friendly staff!