They didn't show up but I think they had something messed up. No pictures or anything else. Just…read morethat.

Need to have a portion of our basement pad replaced and carpet stretched following a washing…read moremachine repairperson's mistake on our first floor (water poured into our basement). We've had the water mitigated by another company, have estimates of the damage, insurance is making it right again and we are starting to restore. Inquired whether Jensen's does this type of work. They do. I asked, "Could we get an estimate?" Their response: "Maybe you should go with another company, we are a month out". My response: "That's ok, everything is 6-8 weeks out". Their response: "Something about your request doesn't seem right and I feel uncomfortable with this situation." My response: "What could be uncomfortable, I am asking for a service, you said you do this type of work. Do you not want to do business?" Them: "I am uncomfortable with insurance being involved and you have an estimate already from another place, why don't you go with them." My response: "Insurance isn't an issue, they are paying to rehab what is needed, the first company who mitigated the water gave us an estimate on the repair but we are looking at our options, so we found you online." I say, "It seems you are suggesting there is something odd about our request. I ask again, "Do you not want our business?". Their response, "No." So rather than saying they don't want our business to begin with, they push us to seek another provider then say there is something that makes them feel uncomfortable about our request. That is just strange to suggest to a customer! Just say you don't want to do a job, one that I can only assume must've been assessed as a "smaller" job. Be upfront with the customer! Not a good interaction.

They don't take credit cards or even personal checks! A big red flag that I regretfully ignored…read more After completing a verbal contract and waiting five days, the company walked out on us after we asked for pricing justification.

We had a flood in our basement. They showed up within 30 minutes, and set up their equipment. They…read morecame back early a few days later. Shampooed the carpet that was flooded. They also brought our washer and dryer back into the house. Great service, super nice and helpful staff

Ben was very thorough in his quote, visit etc. Even with my very limited experience technically,…read morehe was able to help get the ball rolling. I hope for the same professionalism through job completion.

Ben is a pleasure to work with. All the information he gave us was spot on. We are looking forward…read moreto getting our new roof and gutters. It gives us a feeling of security to know the job will be done the right way! Thanks!

Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

We had 2 minor needs. Both times we were scheduled quickly…read moreand conveniently. Technicians were prompt, polite, skilled and courteous. We have had Turek's in our home for major and minor jobs. Always pleased.

I needed some ceramic tile to be installed in an older house. Al and his son did a fantastic job…read moreand it is absolutely beautiful. They were on time, picked up after themselves and I plan on hiring them to do many more things. Very polite and the price was really decent. I will be recommending them to anyone that I know that needs a handyman service! If I could give them higher than a 5 star I would

I hired Al to lay our ceramic floor. He did a lousy job and added charges that were bogus. He…read morequoted $2579 with $1000 being to remove the old floor. We removed the old floor ourself to save money. He padded the bill and charged us $2630, more than his original quote and we took out the old floor. He came and layef the floor and after the fact raised the price per square foot. Here is what he did: He charged us for 274 square feet, he layec 195 12x12 tiles. I only bought 240 and there were 45 left so I have no idea where he came up with 274. He changed the amount from $5 a square foot to $7 a square foot after the work was done. He said there was a pattern, there was no pattern. The tiles had different shades but not a pattern. Even another installer said this. He padded the bill in every area. He did a terrible job with the grout causing sharp edges in many areas and making it impossible to walk on it barefoot. He charged us more for supplies than the receipts showed. He did not put an underlayment down under the floor and after only three weeks the grout is cracking! He also has areas of the floor where the tiles are not spaced correctly. Overall he did a lousy job laying the floor and Overcharged us by over $1000. DO NOT HIRE HIM.

We were in need of someone to come out and fix our basement floor drain that backed our into our…read morebasement. When we called they said that they could get us in that afternoon because they had a guy in the area. We asked how much it would be and the lady said $225 an hour and $200 an hour after that. She never said anything about fuel charges. When the guy got to our house he was here for 45 min and charged us $395. When we asked why it was so different then we were quoted he said it was the fuel charges. So they charge $160 to go 10 min. Away and he wasn't even here an hour!!! I would not recommend this company for not being transparent with its costumers.

I was just over charged $335 to snake a bathtub. I have used this company at least three different…read moreoccasions at several of my properties in the last 2 years. At no occasion exceeded $250. The last time they charged me $225 which unfortunately is what this type of service cost in my area. The technician was very nice and respectful. We even chatted after he was finished, which was under an hour. They told me that he was there over an hour. He worked for 30 minutes at the most, and we chatted for the rest. I do not believe that I should be charged for chatting, and when any of my previous contractors have worked for me they have never charged me anymore, especially when they put their tools away

This place is a joke. I paid over $600 for a " deep clean" of my house and am absolutely furious…read morethat the work that Queen of Cleaning performed was so subpar that I had to hire a different cleaning company to come back in and finish the job that should have been done by them!! What I received was a " surface " clean leaving dust, dirty baseboards and cobwebs hanging from the ceiling. I had called the owner of the company to discuss how disappointed I was with their services.... they never answer their phone and never responded to the 3 voicemails I left. I would NEVER recommend this company to anyone EVER!

Annie and Ryan, the owners of Queen Of Clean were excellent to work with and always responded…read morewithin a day. I asked for a quote over the phone, knowing that it would probably change when they saw the house which was beyond description. I realize that was an impossible request and sure enough the price doubled. What I especially liked about working with Queen of clean is that they gave me a price range and capped it with a number. The job took three dumpsters, and they arranged for everything to be thrown out even moving things from the backyard where older appliances had I been left around to rust. They even helped me find someone to rake up the leaves in the front yard to make the house have a little more curb appeal. I highly recommend Queen Of Clean. Even though the price was high, it was worth it and cheaper than another service from which we got a quote.

When we built our home in 2003 FVS&B installed the gas fireplace. We have used them regularly to…read moremaintain and service the unit and never had a problem. Now I can't get them to even schedule an appointment. I've called several times and have been told Stacey would call be back to schedule by the end of the day. I've been told my previous message must have been lost, I've left a message on Stacey's voicemail. Still no appointment. My only guess is that management has changed and this company isn't what it used to be. While we'd like to stay with FVS&B for the sake of continuity, at this point we are out!

Poor service on their poorly installed products leads me to leave this poor review. I have a 2 page…read moredetailed description of what and why, but to spare the time here I say only stay away. They truly could have hurt or killed someone. The Gas Fireplace insert they installed leaked gas, and fan continues to rattle so bad we cant use it. Their fix was to wedge a piece of scrap metal under it. Cleaver, and it worked for a while, but like all cobbled fixes it didn't last. They wont stand behind it, or their cobble repair. They chimney cap they installed with only 4 screws blew off, and they did not care one bit.