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    Summer Breeze HVAC

    1.5 (65 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Summer Breeze HVAC

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Summer Breeze HVAC Photos

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    I wish I had looked at the reviews before I allowed my warranty company to send this horrible company to my home. They tore up my attic door while installing the furnace. They were scheduled to return today to repair the damage during the hours 8am-12pm. I contacted them around 4pm because they still had not shown up after giving me all kind of excuses. I'm so upset and disappointed with myself because I didn't do my research. I trusted the vendor that my home warranty company chose for me and now I'm stuck with a damaged door during the holidays. And let's not forget my unit is not working again!!!! Do not use this company if you're looking for professionalism and reliability. They are horrible!!!!!!!

    Attached please find the number of phone calls ELEVEN UNANSWERED CALLS......
    Lisa M.

    It's interesting that rather than ADDRESS comments from a customer the Business Manager makes remarks to malign the character of the Customer. My review was a statement of factual events that occurred during my encounter with YOUR employee/representative. Rather than address the he said she said BS of your rebuttal let's stick to what happened. 1. MY Warranty Company uses Your business as a Subcontractor to service its customers. Dispatch a Tech to my home, MONDAY 2. Your employee gets dispatched to my Home to give a diagnosis and determines that the blower motor needs to be replaced.He goes to his car to what I THOUGHT was to write up the order then LEAVES. THIS IS TUESDAY 3. BY THURSDAY I STILL HAVE NOT HEARD FROM ANYONE FROM YOUR ORG nor has anyone reached out to the warranty company with next steps or reports concerning my attitude...could it be that being without heat have any bearing on my attitude? 2. Your Employee stated that there was a "crack" on a component/heat exchanger. New system is needed...Thursday 3. By Friday warranty company STILL HAS NOT RECEIVED DIAGNOSED report of furnace. Cannot move on without it. Strange since Tech sat in his vehicle doing what he said was submitting report. 4. Final report received and there are questionable items...Pluie pipe $450 Gas line $250 Misc. $250 TOTAL $950 This is $900 amount you spoke of in your response. That I was UNWILLING to pay. As a consumer it's important to understand where my money goes ESPECIALLY if I have a warranty that covers things of the sort. So I git 2 OTHER OPINIONS to insure I needed those items.. and guess WHAT?? I DID NOT....So RATHER THAN discuss your employees RECKLESS, UNSAFE behavior, you want to focus on why a customer would give a lackluster review AND HIGHLIGHT MY BEHAVIOR...MY REVIEW STANDS!!

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    5 years ago

    We been waiting 15 days for Summer Breeze to come back out to finish fixing our AC unit will not answer phone or return email

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    Page 2 of 2

    Ask the Community - Summer Breeze HVAC

    Review Highlights - Summer Breeze HVAC

    The technicians from Summer Breeze Heating & Air, Chris and Josh, were assigned the task to remove and replace an air handling unit (AHU).

    Mentioned in 5 reviews

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    R Tillery Heating & Air

    R Tillery Heating & Air

    4.5
    (22 reviews)

    I finally got a positive response. Thanks Mr Tillery I…read morefinally received a receipt for my payment. Let's hope my maintenance visit goes off as I hope with prompt and efficient service. I want to give a positive review.

    R Tillery was a pleasant surprise! I had been getting the runaround from a warranty company who…read moresent an incompetent vendor out to fix our A/C repairs recently. I made an appointment on a Friday through my warranty company and the service vendor they assigned couldn't come until the following Tuesday. August in Georgia is no joke. The vendor ended up not fixing anything on Tuesday, but added 2lbs of freon and left. No inspection, didn't check the furnace, didn't come in to check the vents, nothing. So on Wednesday, once the A/C went out again I followed up and made an another appointment, this time we were set for for Friday. The second tech the vendor sent tested the freon and saw that it was empty even though they had just added 2lbs 3 days ago. So the second tech did some test and started packing up. I asked what time he'd come back so that I could be home and he indicated the test takes 48-72 hours to determine where the leak is. I'm not a HVAC professional, but that sounded odd. Once the second tech left without attempting to fix anything, I started calling around and found R Tilery's website. I called to see if I could make an appointment and Ray himself picked up and said he could come later that afternoon. Wow, same day service, what a novel idea. You'd think if I told the vendor my warranty company used that other company's can make same day appointments it would make their heads explode. Ray showed up a few hours later, took the A/C unit apart quickly and inspected the inside and found oil in the bottom of the unit indicating a leak. He tested some gas in the line and we could hear the gas leaking from the unit. So it took Ray all of 15 minutes to do what two different techs could not do in two separate visits. Ray was great, I should have called him first. Don't be like me, call ray first. We will be calling him again if we are ever in need. Thanks Ray!

    TE Certified Electrical, Plumbing, Heating & Cooling

    TE Certified Electrical, Plumbing, Heating & Cooling

    4.4
    (582 reviews)

    These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

    I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

    Summer Breeze HVAC - hvac - Updated June 2026

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