I usually do not post negative reviews but in this case I. am forced too. My 88 year old father has…read morebeen here for 6 months now and isn't as upset as I am. He never complains like so many of his generation don't. This review is based solely on my thoughts. I've eaten a few of the meals they provide and they are just terrible, yesterday they served us spoiled milk and when a few of the folks said something collected all the cartons and gave us water. They have a pool table but you can't play because they have no balls or sticks. This was one of my Dad's reason for moving here. They have a swimming pool with no water in it. A movie room with no movie times. A laundry room with broken equipment. No beauty salon as we were told. My father luckily has assets to go to another place, but he was impressed by the salesman. It says independent was another reason he miced in Recently they have had a few entertainers in but according to everyone I ask the food is still bad.

This was exactly what we needed for Mom. She couldn't do a lot of things around the house anymore…read more They have 3 meals a day, they clean her room and do her laundry. She has even made some new friends. I am glad we checked them out. The facility is very clean, and the staff was friendly from the beginning. I would recommend checking them out for your mom or dad.

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

Before you sign any papers and admit yourself or your loved one please read this. If it gets to…read morewhere a tenant needs more care for physical or mental reasons, they will go into the nursing part of the facility. Please don't allow for this possibility. The staff there directly lied to us about what they could and couldn't do, citing that it was "illegal" to have an alarm on her bed when it isn't. She has fallen 3 times this week after having surgery for her broken leg. They let our mom sit by herself for so long that she wet herself even though she isn't incontinent. Our questions were met with made up answers and we had to hire someone to sit with her and care for her so we could sleep at night. I'm not a comment poster, but this has been so horrific that I had to try to warn people.

My Uncle lives here in a beautiful large patio home. We visited on Saturday and I couldn't get over…read morehow nice the area is! Off the back patio I must have seen at least 4 woodpeckers and several Robins flying from tree to tree, and at the suet feeders. It was a beautiful and active scene! After a tour of his home and a nice comfortable visit we walked to the main building for lunch, and they were having an Easter event in one of the large rooms where we talked to some of the delightful staff. We went on to the very nice Dining Room and had a meal fit for a king! He had reserved a very nicely set table next to large windows which open up to one of the nice natural setting courtyards. The food was great and the service was friendly and efficient. I know my Uncle is happy here and he gets lots of family who comes to see him and they are very satisfied with his freedom to do things and his social involvement. I'd say this is a great retirement community!