What a difference the current management (2/2024) has made over the prior management. The last two…read moremanagement installations were anything but stellar and the facility started seeing a real decrease in quality and services. With the current management this has been turned around. They are working on getting a few of the Kinks out but have come a long way over the prior gement or should I say prior managements. Current management has put their hearts and souls into making this a better place and improving the quality of the care and just the overall feeling. Kudos to the current management

Our precious mother was one of the original residents in Memory care at Westview of Ellisville,…read moreand we were extremely satisfied with the care she received for the first five years. We were able to be with mom every day for all of those years,often multiple times each day. We have seen it all!! Within the past 2 years Westview has been under new administration. It has become a different place. The director of memory care has been so impossible to work with, 9 of the best CNA staff have left WV. She has been rude and disrespectful to me and my family. She doesn't even look at us when we speak to her. My sister has refused to talk to her since Dec. 27. When I tried to talk to her , She closed her door and pretended to not be in her office, I loudly said. "I'm not leaving until I talk to you. " she finally came out of her office. On another occasion I asked if memory care was fully staffed that day. Her response to me was. "YOU DON'T GOTTA KNOW. " I did have the right to know. On another occasion I asked a CNA if there was full staff, she responded "yes, the new girl.. " I asked her name, the CNA said that she was told to tell me that. There was no new girl. Director of memory care instructed a staff member to lie. UNETHICAL !!! I reported that to the executive director. Nothing happened. Myself and several other resident's family members complained that the memory care director, as well as CNA staff talk and text on their phones continuously, while Feeding residents, pushing wheelchairs, working in rooms, serving food. What kind of care are the residents getting if staff is talking and texting on their phones. The staff in assisted living, serving staff, kitchen staff, and office staff, and housekeeping staff DON't do that. The care plan was followed at their whim. I can't count the times she did not have on pjs, She had on a soaked brief, or was pushed off to the side. On multiple occasions mom's thermostat was at 60 degrees in her room. Executive Director was told about that. Her response was to say we'll put a cage on thermostat. That Never happened. Why would anyone put a thermostat at 60? Prior to the new director, staff toileted residents before a change of shift. I NEVER SAW THAT. The halls frequently smell of bm and urine. When asked when mom was toileted, no one had an answer. There was no schedule or consistency. When we asked for mom's shower caddy, the CNA had no idea what we were talking about. Everything was kept in the residents rooms. Pretty sure that is against state guidelines. The good CNA s complain they were given no training by the memory care director. Complaints to the executive director did absolutely no good. Nothing ever changed. She said she was "working on it". Multiple residents have pulled their parents out, stating that "mom's not safe here. " There are some exceptional staff there, but they are fed up with the TOXIC environment in memory care. (Their words, not mine) They know who they are, and we thanked them as we left the building, asking them to take care of residents. Westview asked us to find another community. WE DID, and thank God for mom's new home. As I said on no our way out. "I make no apology for demanding and expecting quality care for mom." We simply were not getting it. For the sake of the wonderful families OF MEMORY CARE, and their loved ones, please DO SOMETHING!!! If you have a loved one at westview of Ellisville, visit there often, visit at different times, and believe your loved ones stories about how they are treated. You have the right to expect quality care, and if you're not getting it, there are other MUCH MUCH MORE caring communities in west county.

My husband and I moved in 3-1-26. I can say all the staff is very friendly. They have many…read moreactivities to do. Warm water pool. Card games, Bingo , live entertainment, we had Kentucky Derby last week and several people won prizes. They have a lounge, a theater to watch movies, a church. They have breakfast and lunch they serve and the desserts are very delicious.

This has been a great home for my mom. The price includes two meals a day, cleaning and utilities…read more Her apartment is very spacious and well maintained. They even plan outings. If she needs help, she can request assistance and while it costs, the prices are very reasonable. The staff and owners are fabulous. This isn't some mega-corporation more interest in money than the life of the residents. I feel at ease knowing mom is in good hands.

My dad has been there for years, we love it! The director Tim was always so pleasant. Got to know…read morehim more recently with a problem with my dad. Not only did Tim Nye handle it, he made sure it was fixed and did so with dignity and professionalism that seems rare these days. I feel so blessed to have my dad so well taken care of! Thank you for running an affordable top notch home for my dad. Especially in this crazy busy world! I would recommend Autumn View Gardens in Ellisville to anyone who loves their parents or family and want them well taken care of and loved like family!

My mom has been there over a year. She is well-cared for and the staff has done an outstanding job…read morekeeping everyone safe during this quarantine. I highly recommend Autumn View Gardens.!

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

Wonderful place for my mom!!! The staff is outstanding, the really get involved with the residents…read morehelping with all of their needs.

My family member has lived there for 9 months now. We stop in frequently and she is getting great…read morecompassionate care from the wonderful staff. The place is clean. Lots of fun activities going on and residents appear very happy. Food is great, always choices. Residents get involved with things as they choose which for many, gives them purpose. Staff are always communicating with the families and address any concerns or questions immediately. They do a great job helping the family members adjust to this transition as well! Grateful!

Mary is so knowledgeable. Her passion for helping those who are facing the challenges that come…read morewith dementia is priceless. Her caring approach, along with her years of experience make her an amazing resource. I highly recommend her services.

My mother in law has lived at this facility for over two years and I cannot say enough great things…read moreabout it. The director and staff are so attentive and you can tell that they genuinely care about the residents. I recommend them to anyone looking for a great place for their loved ones!

Excellent home. Staff are friendly and very knowledgeable. Small home that delivers personal and…read moreprofessional care. Food looks wonderful. Residents seem very happy. Would recommend to anyone looking for quality care.