Before you sign any papers and admit yourself or your loved one please read this. If it gets to…read morewhere a tenant needs more care for physical or mental reasons, they will go into the nursing part of the facility. Please don't allow for this possibility. The staff there directly lied to us about what they could and couldn't do, citing that it was "illegal" to have an alarm on her bed when it isn't. She has fallen 3 times this week after having surgery for her broken leg. They let our mom sit by herself for so long that she wet herself even though she isn't incontinent. Our questions were met with made up answers and we had to hire someone to sit with her and care for her so we could sleep at night. I'm not a comment poster, but this has been so horrific that I had to try to warn people.

After a careful review of several available residences in the area, selecting Friendship Village…read moreproved to be the very best choice we could have made. Every service delivers more than advertised, and residents' comfort guides every administrative decision. The facility is doing the very best they can under the difficult circumstances of multiple constructions, but the coming year will see many improvements and even better delivery of services. The location, next to Faust park, couldn't be better.

Excellent care and support. Incredible staff across the spectrum. Beautiful campus. Delicious…read moremeals. We moved our mom here during a time of grief and stress and made the decision under duress. We couldn't be more grateful to have landed here in this incredible community. Thank you to every member of their team for loving and supporting our moms well being and stability.

My uncle lived here and was very happy. The staff are great and they took very good care of him…read moreuntil he passed.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!

April 9, 2024 Nearly 6 months here and not a regret in the world. Great move for us - Great…read morestaff and great residents. Warm friendly atmosphere - Great Food. Menu yada yada Bottom line: Great choice. Nancy Dick Friedman

Unfriendly, uncaring top management. Major rent increases on residents. Many of the best staff…read moreleave for better treatment and opportunities. Food service and quality is average at best but not worthy of the cost of rents. Facilities are neglected. Common areas are dated, worn, and rarely updated. Infrastructure issues go unfixed. Some longer-term staff are dedicated despite stress. Residents are by and large wonderful, accomplished people.

My mother stayed here for about 18 months before moving to a different facility because she needed…read morea higher level of care than what was available here. Mom was a registered nurse until she retired at the ripe old age of 83 and the last 30+ years of her career was spent in nursing homes and care facilities, so she knew what she wanted in one for herself. While Mom was at Southview, she was well taken care of, and despite having a difficult personality (to say the least...), the staff was always friendly and accommodating whenever I came to visit and as I watched my mom interact with them. The facility was clean, attractive, and updated. It is a smaller facility, which is what my mom wanted, and there were many activities available. My mom's space was perfect for her while she was a resident there.

This is a very cute ,homey facility that you don't have to shellout your life savings to become a…read moreresident,as it is a month to month,and the folks here make very good friends with eachother. This is the second review I have posted in re to this facility. The first one was two weeks ago when I posted a one star, due to having a loved one in the Memory Care unit,and in a year,especially the last few months saw it seriously decline,and was witness to some disturbing incidences,and lack of any kind of sense. I am now giving three stars due to how quickly and efficiently they responded,and took action. Clearly they pay attention to reviews. Two days after posting my initial review,this unit had done a 180° ! Employees who were problematic had been let go,the staff was working as a diligent team,treating eachother and residents with help and kindness without bickering or complaining,tasks getting done in a routine manner,and more managers present. I emailed them to let them know how impressed I was with what I saw and then had a terrific conversation with the overall director . She took no sides,just addressed and took action professionally. It has been so different visiting my "Nona" this last 4 visits,and I give kudos to them for their attention to addressing their problems .

My Dad lived at DGS for not quite three years. Our experience has been a good one. We like how…read moreclean and well maintained the building is. Not smelly. The aids and nursing staff were usually very upbeat and pleasant. Everyone can have a bad day now and then and no place is perfect, but by and far everyone did their job and I never had to go far to find someone if I had a question or if Dad needed something. He liked the food and the activities they offer are awesome. Dad enjoyed the music events they have twice a week. Pathways hospice is superb! Dad was on hospice two different times before he passed and they all went the extra mile for him. They kept me informed at all times. My mom lives next door at Garden Villas and I have nothing but positive things to say about the staff and facilities there, as well. I am glad our elder care attorney recommended Delmar Gardens.

I Drove 3 Hours to The Facility and arrived early To Help Out . The Aides Were Amazing. During My…read moreShift The Night Supervisor Came to be Demanding me to Give A resident a pill now because she had family calling her . Instead of responding to her aggressiveness and rudeness, w/ rudeness in return Instantly stopped what I was doing and did what she asked.(The aide then came to me and said that the resident had told her that she had been asking for a pain pill since 9pm) my shift didn't start officially until 10:30 pm and nobody notified or reported it to me until the aide did . 7 minutes before the supervisor came to me with demands.) A hour 30 minutes passed and this supervisor came back stating that she was sending me home and she talked to administration already. I asked to speak with the Adon, Don & Administration. She told me no and that she wouldnt be calling anyone. I told her I had every right and she couldn't deny me going through the chain of command when I did nothing wrong. I said I Would like to talk to the DOn and finally she said okay we can. We were suppose to count and she stepped away to have a private conversation with the DON to get her to back her up. I was looking for her and listened to their conversation when I Realized what she was doing, she then came and told me after I Sat down that the DON stated she wasn't talking To Me , there was nothing to talk about and she was backing up her supervisor. I asked to talk to the administrator, she told me no again and I explained to her that I drove 3 hours to come help to get treated like dog crap for doing nothing. I found the administrators number . She was rude. She Let me start to explain and then mid sentence stopped me and stated it was 2 so in the morning why was I calling her basically and that's how i felt being 3 hours from home being picked on and no where to go . I explained everything and she literally gave no care in the world. Was only worried about her sleep when i would have to sleep in my car. I Asked her did it not matter that staff was there and witnessed it. She said if the supervisor unassigned me then she would just leave for now because she's not there. She then immediately called to discuss how I called her at 2 in the morning. The supervisor stated again she told me that I couldn't talk to her until the morning and that she told me to call tomorrow but she guess i still decided to call after she had it handled already. DOING A URGENT MATTER THOUGH. She told me she was sending me home because I ignored her. Her exact words. Even though I immediately followed the order given. Her Pride allowed her to be a bully. During A URGENT MATTER. I did count and during so, The supervisor susan then implied that i stole a whole card even though stating the count was correct. All because their in house staff failed their duty to archive the card once it zeroed out and left the count, which could have easily been done because it automatically populates. She called her friend the DON and tried to tell her she didn't want to subtract the card because even though the count was correct, she didnt have the empty card. Thankfully the DON instructed her to subtract it due to the count being correct. I will be calling corporate and filing a complaint on Jeanna , Susan and Becky. Agency shouldn't be treated like garbage just because we're not on their payroll. You couldn't depend on your staff and i left the comfort of my home 3 hours away to assist. I have never been treated so poorly. They are unprofessional, inconsiderate, Rude & Selfish. All about themselves . NO COMPASSION. You have To Lead by example and they don't demonstrate characteristics of a leader. Every building I go to calls me when needed because I'm Dependable, compassionate and a hard worker. I don't Appreciate how I was treated. They also didn't cancel my shift. They're trying to avoid paying me my 4 hours for canceling my shift. I recorded a video of them making me leave after 0300 AM so they couldnt say I left prior. We had to do count she made calls during so. Which would still put me at 7. I'm about to start recording all conversations.

Wonderful retirement community! If you're a life-long learner, you will love this place. Gorgeous…read moresetting with ponds, fountains, lots of greenery and ducks.

My mother lives at the Gatesworth. The facility is beautiful. The staff is caring and…read moreprofessional. Every day there are many activities for varied interests. They have limos available for shopping trips, church or theater. They have a swimming pool on site with instructors for aqua size. I have been very impressed with what I've seen so far. My mothers apartment is lovely. Housekeeping is included and they come every week to clean her unit. This facility is wonderful and my mother is very happy there.