We have been taking our dogs to see Dr. Kline for 25+ years. Front desk staff is always super…read morehelpful. Dr. Klein has a gift working with all animals. Thank you for the work you do!

Anytime that I've had to take my sick fur babies, Dr Kline and the staff have been very helpful and…read morekind. It's such a great feeling, when you see your little sick ones starting to feel better. I am very very thankful to Graham road animal hospital.

A+! Dr. Wood is an amazing vet. She is knowledgeable and…read morecompassionate. The staff is friendly and helpful. When I had to put my beloved lab down, I couldn't have asked for a better experience- their kindness and care made it bearable. Currently, Dr. Wood is caring for our very sick dog and we feel supported, informed, and hopeful.

The staff is wonderful, the facility is clean and very professional. Always available when needed…read more I've always helped sell out in an emergency situation.

If I could give a score higher than 5, I would! Dr. Sara Kubera and all of the staff that I have…read moremet personally or spoke with on the phone are outstanding! Even though the clinic is always busy, the staff is patient and understanding, listens to my needs and questions, and takes the time to respond thoughtfully. Dr. Sara and your vet techs helped save "my baby" when she recently had a diabetic seizure and, for that, I will forever be grateful! You have earned a customer for life!

Amazing place with an amazing team! We had an emergency today and I couldn't thank them enough to…read moreensure our fur baby was gonna be alright. They took her in even though we're from out of town and made sure she did t have a broken tail! From the front desk team to the nurse and the doctor Ryan! Amazing experience and if I lived here, this would definitely my go to for all my doggos needs! Thank you again!!!

We have brought a number of beloved family pets here over the years, and always receive gracious,…read morecaring, efficient service! We needed a bill of health and anxiety treatment for our 2-month old Golden Retriever puppy (Buddy) before his flight to California. We called mid-morning hoping to get him in VERY last-minute before his evening flight. The receptionist (Halle?) bent over backwards to fit Buddy in same-day, even despite the pandemic and how busy they are! Every other area Vet said no. The vet team were so gracious and sweet and took care of our needs quickly. Bonus: The pricing is *incredibly* affordable! We can't Thank You enough!!

During a time when customer service seems to be a thing of the past, the staff of Auburn shines…read morebrightly. 16 years ago this kind and thoughtful vet saved my 12 year old Bijon's life. Yesterday, he came to the rescue once more when our normally robust poodle became very ill. Despite the horrendous weather conditions, I drove 45 minutes to get to this practice and was glad I did so. Everyone, from doctor to receptionist, was competent, courteous, and patient. Today my family pet is back to himself, thanks to the care and advice given. I trongly encourage all pet owners in the area to give this practice a look. Medicine is an art they have mastered.

Dr Jackson is the sole reason I come to this vet clinic. He is an absolute amazing Veterinarian…read more He has been treated my fur babies for over 20 years at a previous vet clinic. And I followed him to here. His staff is always friendly and appear to be very knowledgeable. I am always treated with respect here. Thank you for that.

Always get the best care here. They are very caring…read more To me they are like family and treat you the same way. Two of my dogs have high anxiety that other people at other places didn't feel comfortable. They embrace them and try to make them comfortable. I wouldn't go anywhere else.

Rude as all get out. The woman I spoke to on the phone was extremely unprofessional and rude. Their…read morecommunication is awful. I brought my elderly cat in when she wasn't feeling well and it took days and several times of me contacting them and before they told me they didn't know what was wrong and wanted me to pay to have the tests done again. When I called with a question they told me I had to be seen today for $150 and when I said I didn't think it was that serious. I just had a question she rudely told me they didn't have anything available and I should just go to an emergency vet. Then I tied to make an appointment for a later date and she was so extremely rude I just told her it's okay. I'm going to find someone else. Another instance I had a problem with them was when I brought in my cat who kept throwing up and I was worried. They said "he's fine!" After charging me hundreds for bloodwork. A week or so later he got worse and I took him to an emergency vet and they took x rays and he had a bowel obstruction! The only good thing about this place is a few of the vet techs are sweet and you can tell they care about your pets.

I was very disappointed when after taking my cats to Stow Kent Vet for over 23 years that they…read morewould make me wait a week to take my 22 year old cat in to have her put to sleep (when she was suffering). Then did not bother to even acknowledge her death after being told she was my cat passed away. They used to be more caring. I would recommend Metropolitan Veterinary Hospital over Stow Kent. They could have at least given me location suggestions. We didn't even get a sympathy card (like they used to do)

I had the most bizarre experience recently with the Chagrin Animal Clinic. I'm wondering if anybody…read moreelse has had any issues with them? I had been going there for 10 years and never had any issues at all. Recently, I brought my dog in to have his nails Dremelled. When they brought him out, I noticed the nails on his hind feet had been clipped, and were sharp and rough. I asked them if they would go back and Dremel them a bit more so they would be smoother. (They said they had Dremelled them.) I was not rude in the slightest. When I went to pay my bill, the receptionist, Ali, had just come from the back and had clearly spoken with the young vet tech who was working with my dog. The receptionist had a huge chip on her shoulder and was beyond rude to me even to the point of flinging my credit card at me. Not only was she extremely rude, but they charged me again to Dremel my dog's nails, because she said it took additional time. I remained matter of fact, had no reaction other than to ask why I had to pay twice, and paid the bill. I was totally flabbergasted at what had just occurred. I didn't understand it. There was nothing I did whatsoever to provoke the nastiness and the attitude, except to ask them to Dremel the dogs nails a bit more so they were smooth. The next thing I know, I received a letter in the mail saying that we were no longer clients of the Chagrin Animal Clinic. I swear to G-d, I'm not exaggerating and I'm not making this up! I'm curious if others have had issues with the staff there. I'm also wondering if anybody out there knows the name or has any information about the corporation that bought the Chagrin Animal Clinic. I would like to let them know what happened. I had originally posted this on NextDoor and posted response I received after exchaging emails with Angela Deputy, the chief human resource officer there. But, due to length, I am not able to post that here. Bottom line, they investigated, but not much was done.

Dr Lubenger and the staff are an awesome team! We have two dogs, a 7 yr old German Shepherd and a…read more 9 yr old. Stizu-Poodle. Our German has had digestive issues for years and he is on the skinny side. Dr Lubenger took the time to sit with us to truly figure out a plan to help our dog. Dr Lubenger narrowed it down to the food we were giving our dog. The Doc suggested a prescription dog food and since that point, he has been great!!! She was the only one that didn't just offer medications to make more money from the diagnosis but actually treat our dog. Well-done Dr Lubenger!!! Dr Lubenger is extremely accessible and compassionate person! The front desk staff, Elliott and Ally are super kind and welcoming. They truly care about your pets and you as a pet owner. Veterinarians and their staff members do not get the credit they deserve! This team is AMAZING! We will not go anywhere else!!!

Best vet i have ever been to! And her team is great too. Dr Roach is friendly, thorough, very…read morecompetent and works with you where you are at with your pet. Love the techs and assistants too! Value is good too, unlike some other places i have been to recently. My dogs are all happy to enter the hospital.

My Great Pyrenees (3yr male) is super sketchy about going places and meeting new people however he…read moreabsolutely adores the entire staff!! He loves going there and they make him feel like family. I moved and now drive over an hour to take my dogs here!!