Love going to this place. Dr. Carol is amazing. She is so good with our cats. The last time I was…read morein for a visit I purchased her books that she wrote and found it to be very informative. I shared the dog book with my coworker and she was so excited to see that some of the supplements she had hand that she was using for herself can be given to her dogs. If you are into natural holistic methods this is the place to go.

Good thing most people stick to google for these reviews. Interesting how much time some people…read morehave - multiple reviews under different accounts to post hateful and untruthful comments. If you take a moment to look at these individuals post history, they have a sour time everywhere they go. I encourage you to dismiss the remarks of these miserable people. Dr Carol is top tier professional, intelligent, caring, generous and a miracle worker. As someone who has taken multiple family dogs over the last decade to her, I've seen time and time again her efforts and care go above and beyond. I'm constantly amazed that my 10 year old and 8 year old are looking and acting like puppies due to her guidance and PAAWS anti-aging vitamins. I could write all day about her, she is the best!

I had the most bizarre experience recently with the Chagrin Animal Clinic. I'm wondering if anybody…read moreelse has had any issues with them? I had been going there for 10 years and never had any issues at all. Recently, I brought my dog in to have his nails Dremelled. When they brought him out, I noticed the nails on his hind feet had been clipped, and were sharp and rough. I asked them if they would go back and Dremel them a bit more so they would be smoother. (They said they had Dremelled them.) I was not rude in the slightest. When I went to pay my bill, the receptionist, Ali, had just come from the back and had clearly spoken with the young vet tech who was working with my dog. The receptionist had a huge chip on her shoulder and was beyond rude to me even to the point of flinging my credit card at me. Not only was she extremely rude, but they charged me again to Dremel my dog's nails, because she said it took additional time. I remained matter of fact, had no reaction other than to ask why I had to pay twice, and paid the bill. I was totally flabbergasted at what had just occurred. I didn't understand it. There was nothing I did whatsoever to provoke the nastiness and the attitude, except to ask them to Dremel the dogs nails a bit more so they were smooth. The next thing I know, I received a letter in the mail saying that we were no longer clients of the Chagrin Animal Clinic. I swear to G-d, I'm not exaggerating and I'm not making this up! I'm curious if others have had issues with the staff there. I'm also wondering if anybody out there knows the name or has any information about the corporation that bought the Chagrin Animal Clinic. I would like to let them know what happened. I had originally posted this on NextDoor and posted response I received after exchaging emails with Angela Deputy, the chief human resource officer there. But, due to length, I am not able to post that here. Bottom line, they investigated, but not much was done.

Dr Lubenger and the staff are an awesome team! We have two dogs, a 7 yr old German Shepherd and a…read more 9 yr old. Stizu-Poodle. Our German has had digestive issues for years and he is on the skinny side. Dr Lubenger took the time to sit with us to truly figure out a plan to help our dog. Dr Lubenger narrowed it down to the food we were giving our dog. The Doc suggested a prescription dog food and since that point, he has been great!!! She was the only one that didn't just offer medications to make more money from the diagnosis but actually treat our dog. Well-done Dr Lubenger!!! Dr Lubenger is extremely accessible and compassionate person! The front desk staff, Elliott and Ally are super kind and welcoming. They truly care about your pets and you as a pet owner. Veterinarians and their staff members do not get the credit they deserve! This team is AMAZING! We will not go anywhere else!!!

I love this crew so much they take such good care of my diabetic kitty & made this easy for us to…read moreunderstand. No hesitations ever, they know what to do and they are so gentle and kind to her she actually purrs when we go to the vet now

My parents live in the area and I've brought my elderly dog here twice while visiting them. I wish…read moretheir clinic was near me in NY because they are so kind, thoughtful, and patient with my dog. I would not hesitate to take my pet here if you're reading these reviews and considering.

Dr. Leeb and his staff are fabulous! All of our pets have gone to him since 1979 and will continue…read moreto.

Love Dr. Leeb and his staff. Super friendly. I had to change to him because my other vet couldn't…read moreget me in .... They are good with same day emergencies. Very calm, even when your cat gets stuck behind their desk!

Don't go...... I messed up on the time of my dog's scheduled grooming appointment. I got there a…read more1/2 hour late. They would not take him. The groomer said she was "overbooked anyway" Well guess what.... I noticed my credit card was charged for 124.00 dollars. Completely unauthorized . In fact, They kept my credit card number from the first time I went. I never said they could keep my card on file. It is fraud that they have charged my card without my permission. I have notified my bank and have filed a dispute. Another interesting fact, the first time I was there the groomer said she had to muzzle my dog?? He had been groomed with another groomer multiple times and was never muzzled. Unfortunately, she moved. I took him today for a full groom somewhere else and he was not muzzled. They also operate under smoochie pooch.

wonderful staff. very gentle with pet customers. located in bainbridge, twp, ohio. website map…read morehas them near tampa, florida. 0___0

Absolutely the best veterinarian we have ever had! Dr. Rutman is so amazing. He truly cares about…read morethe quality of life of all animals. He has helped my 14 year old lab/Rottweiler live her best life. When my daughter's dog was extremely ill he treated her dog right away despite her not even being a patient. I am so grateful that we have Dr. Rutman. He is the best!!

The office and work areas are very clean. The way they receive their patients, one at a time, is…read moreexcellent. Very knowledgeable Dr. and staff talk to you every step of the way. Excellent people, service and care for our best buddy!

I came to rescue village after losing my cat during surgery, and was able to adopt a lovely senior…read morekitty. Everything was wonderful and I was able to take her home that day!

Cleanliness, friendly and knowledgeable staff, highly recommended adopting from Rescue Village ..read more

We had our first and last visit with Silvercreek! We were greeted by a nasty older woman named,…read moreDiana. She was short tempered and just rude! The care we received was good and thorough, however, I'm not subjecting myself or my animals to someone like her. We went somewhere where my animals are now treated as family! Thus, my 3 stars.

Worst vet ever. Let me start by saying that my family used Dr. Novak for years. Fast forward to…read morewhen these two vets took over. I had a high energy dog and they were terrified of her. She was upset after coming out of anesthesia and offered her no comfort and did not call us to report her distress. When my husband showed up, they refused to help him retrieve her because they did not know how to handle her. We also told them that she get nervous when you try to touch her head. First thing they did? Try to touch her head. One of my other dogs developed bladder cancer. They offered no comfort care or any suggestions for treatment. They just said to euthanized her. When we decided to euthanize her, they offered no comfort. They left the room after injecting her. and she had a seizure. when I mention it, they said I should have called for them, but I didn't want to leave my dying dog. Fast forward 4 years after switching vets, her brother has the same diagnosis and same staging, and he is thriving on medication. Also, after being a customer for years, when my dog was dehydrated, they refused to treat him. Don't eve trust them with your pet's health. They are incompetent.

We made an appointment for a dog evaluation to have our 18 month old female German Shepherd attend…read moreday boarding 1-2 days a week. Arrived at our 8:30 am time and informed the staff. I was told to have a seat by the entrance door where customers were dropping off their dogs for the day. A man brought in his 2 Border Collies who immediately turned right and started to snap at our dog who barked back. Nothing was said to the owner of the Collies. He then dropped off some cookies and gifts to the staff and left. Still waiting patiently when a pug and a Doberman arrived and came up to our dog who again barked back. The woman who had the Pug came and apologized and she stuck her hand out close to our dogs nose and she tried to nip at her but did not bite. A few minutes later one of the staff approached me and I was told they would not take her as she showed signs of aggression. Mind you she was in unfamiliar settings with a lot of activity close by- how would most dogs respond? That was it, no evaluation, just an assumption of aggressive behavior. I guess it's all our dog's fault- not the the dogs of the regular clients. Did not even get an I'm sorry from the staff. We had this same dog board there overnight for a week one year ago- no problem. Condescending and rude behavior by the staff and clearly unprofessional. Moral of the story - be like Skippy the nerd and bring cookies! Will not be coming back and would not recommend! Merry Christmas!

Sarah has groomed our 2 collies now several times and she always does a great job. She listens to…read morewhat I'd like done and they always come home looking great. I get the feeling she really likes the dogs she working on and treats them with a lot of TLC. Katlin P.