There is no way to pay your bill in person. You will also be the one to have to navigate everything…read morewith your insurance. Every other healthcare bill I've ever had will always just accept your insurance card and then contact your insurance for you and get the information you need. Billing is also only handled through people in a different time zone with bad hours. I was also warned in the office that they stop picking up the phone after 4pm even though the bill says their working hours is 8am-5pm.

This is solely about the constant calls and nothing to do with the care team…read more The constant robotocalls feels like harrassment.I just got one while sleeping on Sunday morning saying something about an appointment. I don't have an appointment. I have a referral to make one in February of next year. There was no action to take, just the robot . On Sunday. When they are closed. The last time I had an appointment they called constantly with reminders. While I was at work, sleeping, on weekends. Not actually calling for information just constant robot reminders. I know there is no other choice here for imaging but this is a real PIA

I admit to being a bit skeptical when reading over the website, just too good to be true. Has to be…read morea catch. I went ahead and contacted them, and am very glad I did! Spent an hour with NP Freed, very comfortable visit, never felt pressured for time or information, just got to know me, what I needed, where I was coming from. Great folks! Lab work done immediately, results back next day, great communications from Freed and the office, and I know exactly where I stand physically! Plus it was a lot more economical than prior providers! Now I'm sold. I would have no hesitation in recommending DPC to others. Glad to be a member!

I am new to the area, and have not established care with a primary care doctor. I was feeling…read moreunwell and knew that I needed intervention, have tests run, and probably a prescription. Although I have insurance, the fear of going to an urgent care, waiting for hours, and then being billed for full price because I have not met the deductible was causing more grief than my illness. My husband (Jonathan) found Direct Medical Care. I was suspicious because it seemed too easy. I made a profile online, and requested an appointment. The office actually saw my profile and knew who I was when I called....and... they fit me in that day, even though their schedule was full. I was seen by Matt (NP), and he was thorough, direct, and personable. I never write reviews, but I was so impressed that medicine was actually geared towards, me, the patient, and my comfort...not satisfying the limiting insurance rules, or waiting 8 hours in urgent care for something that should take 1 hour, at most. Yay! I am a fan!

Unbelievably bad phone support. Good luck getting an actual person on the phone to make an…read moreappointment. I called early this morning and was told there were 61 callers ahead of me. I was given the option of getting a call-back, which I opted for. It is now 4:30pm and still no call-back. Even worse, when I called again to see if the wait time had decreased, I was told that there were -- hold your breath -- 61 callers ahead of me. Who's the incompetent bozo who runs this side of the business? And just to add insult to injury, you have to hear every minute how "a representative will be with you shortly." Has it occurred to any of the geniuses at Inland Imaging that they may need to expand their phone scheduling department to meet the needs of folks who live in Spokane? It's inexcusable and makes for terrible all-around patient care. Unbelievable. Almost criminal.

Doctor put in a request for and MRI on 9/11, now its 9/26, still have not heard from Inland…read morescheduling. Cant get through on the phone because "there 73 ( or 57, or 43, depends on the day) callers ahead of you in the que". Tried the deal where you leave your number and they will call you back. No call. Im going to start sending my people to CDA to get their MRI's.

I had a scheduled MRI with contrast here. Scheduling was easy, but had to wait about 4 weeks for…read morean opening due to the 'contrast' part of the procedure. Check-in at the facility was easy. I showed up about a half hour early and they also got me in early which was nice. Every staff person I came in contact with was friendly and helpful. Step by step instructions were clear. The contrast portion of the procedure was not as painful as the one I had 15 years ago and the Dr made it go quickly. The MRI was easy and they also offer headphones if you need that. Otherwise, this was a claustrophobic experience made easy.

As an imaging professional myself I had high hopes for this facility when I required a visit after…read morerelocating to Spokane. Firstly, the front desk staff (Lindsey) was one of the most unwelcoming and dry front desk staff I have encountered. Honestly the front desk staff are indeed the first impression and the face of the company. In this scenario I felt like my appointment was an inconvenience to her and she didn't want to be bothered. The technologist was nice enough. Had I not been in imagining myself I would have been lost as what to do. No really directions, explanations or history taking. Pretty sure it took about 1 minute total from the time I entered the room to the time they exited to start the scan. Lastly, not being able to get a CD of my images (didn't need report) was a huge inconvenience. I have a second opinion on the west side and wanted the CD to take with me.

Very gross company. If you have some imaging done here and can't afford to pay, just know that they…read morewill summon you to court and charge you interest on your medical expenses. If you need help and may be struggling financially, I recommend going somewhere more compa

I've been here several times. I've always been treated professionally and kind. No one likes…read moregetting a mammogram, however they are considerate and expedient so the experience is quickly over. I've never been treated with anything but respect. I appreciate what they do. Thank you

Breast Thermography is such a great and needed service. I had no idea this technology existed…read morebefore I met Karla. She is so caring and informative, it felt as if I were chatting with my sister! Her exams are very thorough, the most thorough I've ever had! The information received from BOTH of my thermograms has been comforting as breast cancer runs in my family. Note to all - breast cancer strikes men as well as women! Call and get your thermogram today!

From the owner: Insight Thermal Imaging offers pain free and radiation free breast imaging as a risk assessment…read moretool for current and future breast disease. We use the most advanced infrared medical imaging system currently available. Gray scale and color imaging provides essential information to determine your current level of risk. Certified by the International Academy of Clinical Thermology, the world's most trusted medical thermal imaging source in health care.

Everyone is always friendly and pleasant. I have never had to wait more than 10 Min. The doctor is…read morevery thorough explains any condition or procedure needed.

We are visiting from out of town, almost an hour and half away, when our 2 year old came down with…read morea high fever and we wanted to get him checked out. We came by at 7:20pm and they were closed 40 minutes early. That's not cool!

This company is pro-Fauci, pro Big Pharma. They psotively diagnosed me with COVID, would only offer…read morea prescription for Paxlovid, would not even entertain a prescription for Ivermectin. All you pro freedom people need to avoid this place.

I am just so impressed with Dr. Carey I had to leave a review. She has outlined a clear plan to…read morefix my cancer and I have never had to wait around for a phone call from their office, they are always on top of it. I have been to many drs offices and this one is by far the most professional. I feel like I am in great hands! Finally!

From the owner: With medical, radiation and surgical oncologists and nurse practitioners, the Cancer Care Northwest…read moreNorth Spokane Clinic provides comprehensive cancer care, including CT scans, chemotherapy treatment, radiation therapy, surgical oncology, lab work, follow-up care, and emotional and financial support. Integrated, comprehensive, innovative, compassionate care. That's the Cancer Care Northwest difference.