The service was excellent. Brad was a terrific example of great customer service. He stayed in…read moreclose communication with me about our vehicle, knowing we needed to make other arrangements if it couldn't be repaired within the timeframe I needed. He exceeded my expectations and got it done earlier than I expected !

So I decided to change on my own oil on my 2017 Outback and now the fun begins. The tech that did…read morethe previous oil change at AutoStar used an impact wrench to put the oil plug in and it was extremely difficult to get the old plug out. Should have been done with a torque wrench at 30 ft. lbs. I finally got it with Vise Grips and penetrating oil. Lots of brain damage. Had my savvy neighbor change out my CVT and differential oil and he told me the CVT oil plug was only hand tightened and really clean. 31k miles. Guesses? Yep, the flunky that changed my oil last time drained the CVT and had to refill it. Come to find out others have had this bad oil change experience also. I'll be doing my own from now on. On a previous oil change they put 6.0 qts. in my 5.1 qt. engine. I was smart enough to check the dipstick. Brought it back to get it right. Got into a verbal about maybe I had it on an uneven surface as he was looking at the invoice that said 6.0 qts. was used. If that plug on the CVT came out and killed my CVT somewhere down the road it would have been tough luck for me and $8k for a new CVT. Won't be going back.

Outstanding service! My family got caught in the engineered traffic jam at the Eisenhower Tunnel on…read morea busy ski Sunday, and our Toyota Sequoia overheated. We had it towed to Summit Automotive, and by Monday, they knew we were stranded and made us their top priority. The staff was professional, and the owner was fantastic. Great service, fair pricing, and a fast turnaround!

Just had my SUV taken care of at Summit Automotive Group in Silverthorne with Jim Tinsley. Had new…read moresnow tires put on and they added the winter formula for the wiper fluid & coolant too. I was in and out of there within an hour! They have competitive prices, a friendly staff and Jim is a fantastic business owner who knows how to treat his customers right so they always come back! He even made sure my brakes were in good condition and checked the milage to see if I needed an oil change too (all ok there!). Go in and see Jim now since its time to get the car serviced before winter. This way, you don't have a vehicle breakdown or get stuck in the snow or end up in a ditch driving with the wrong tires on! Be prepared, its going to snow on Thursday! Diane W. Customer since 2001 Silverthorne, CO 10/9/2023

We had to suddenly replace our brake pads on our car trip and they got us in, got the repairs done…read moreand got us a rental car with no hassle very friendly service and wanted to make sure that we were completely taken care of

I was passing through in my 2000 Dodge Ram RV van and in desperate need of brakes. Being Saturday,…read moreI thought I was going to be delayed two nights waiting for Monday and maybe longer until a shop could fit me in. I showed up at 9am when JH Mountain services opened and Adam got my brakes replaced and got me back on the road the same day, keeping my trip home on-schedule. Thank you to Adam and the crew at JH for taking such good care of my van.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

Waited 5 months for a warranty engine replacement on our Jeep. We went to pick it up, then drive…read moreit 1 mile to the gas station and it overheated/boiled antifreeze. Went back and only one service writer available doesn't want to deal with it and the service manager gave several excuses like " new engines boil over, air gets trapped in the engine" to "just drive it and if something happens call Jeep and have it towed to a Jeep dealer. Very hard to find anyone around the dealer to get answers. The big problem with all of this is we flew from Minnesota to Colorado to pick it up after the dealer said it had been road tested and ready to go. Overall: TERRIBLE customer service!

From the owner: Welcome to Autostar CDJR of Silverthorne, your trusted family-owned dealership nestled in the heart…read moreof Silverthorne, CO. We take pride in offering a comprehensive selection of vehicles, catering to every car buyer's needs, whether you're in the market for a brand-new Subaru, a CDJR model, or a certified used vehicle. At Autostar CDJR of Silverthorne, we're more than just a dealership - we're a trusted partner in your car-buying journey. Our commitment to exceptional service and building trust with our valued customers sets us apart. Visit us today and experience the Autostar Subaru of Silverthorne difference for yourself.

Elevated Auto Glass was terrific from start to finish. They scheduled our windshield replacement…read morequickly. They professionally handled the replacement even though the car was in poor shape from being in an accident. They charged an extremely reasonable price. We are thrilled to have found this glass shop and will definitely come back to them if we have any future windshield damage from our bumpy dirt road.

While driving down i70 obviously I got hit with the smallest rock and got a pretty big chip. In a…read morepanic because this was right before a 3 day weekend I knew places were going to be closed so I called this place. The owners who answered were my heroes! They told me to bring it by right away and that they still had techs who can fill in the chip even though it was almost 4pm. They got me in and out with in 20 mins and it cost me $65 to get it filled! You couldn't even tell that I had a chip there after it was fixed. They also have a cute office pup who is obviously the employee of the month!

I was driving from San Diego to the Midwest with my little 8 lb dog when I blew a tire on I-70. I…read morewas already overwhelmed, and being stranded on the side of the highway with my dog was honestly terrifying. I initially pulled over near a different tow truck driver and asked him for help. He quoted me $980 to get to Denver and told me that was just the going rate for the area. Feeling completely defeated, I got back in my car and sat there for a minute trying to figure out what I was going to do. And then Brandon appeared -- and legitimately saved me. From the second he stopped, he was calm, collected, incredibly helpful, and so genuinely down to earth. He ended up towing me all the way to the Denver Airport so I could swap out my rental car, and the entire ride felt like talking to an old friend I'd known for years... except I had literally just met him. After such a stressful situation, Brandon genuinely restored a little of my faith in humanity. That kind of kindness sticks with you, especially when you're scared, far from home, and having a really bad day. Ryan's Recovery is absolutely spectacular. It says a lot about a company when their team is so vigilant that someone notices a stranded driver who needs help and actually stops. I'm incredibly grateful Brandon happened to come along when he did. Thank you, Brandon. You turned what could have been one of the worst parts of my trip into one of the most unexpectedly positive ones.

Had the great luck of being helped by Shane over at Ryan's Recovery today! Our car left us stranded…read morewith our baby and our dog but Shane arranged to pick us up and got us all safely home! He was an absolute life saver and he gave us really good advice and made a nightmare sooooo much better. Highly recommend!

I really wish I would have known that Daniel existed several years ago when we purchased our first…read morecar. Working with him was as good as it gets! I loathe going to a dealership and this made the car buying experience much more pleasant. Daniel walked us through the pros/cons of buying vs leasing, and found us two cars that matched our overall household car budget. We ended up purchasing a new car and buying out the lease on our other car, which Daniel also helped us do without paying any sort of penalties. And the car we ended up purchasing was a car a never knew existed until Daniel brought it to us as an option. Besides staying within the parameters of our budget, Daniel actually brought us cars to our HOUSE to test drive and personally delivered our new car to us. As a working parent with two young kids, that alone saved us countless hours. I'll never set foot in a dealership again!!

I own a 2012 Mazda 3s, which I have posted on Craigs List…read more {https://denvercraigslist.org/cto/d/masda3s-touring hatchback/6740984113.html} for the amount of $8,800.00. This morning I received a text from a person interested in purchasing the Mazda and we had planned to meet at 2 pm so they could test drive the car. Upon asking the persons name I was told his name was Daniel. Daniel asked me for the vin # (which is already listed on CL),he asked; if the car had been in an accident, had hail damage or had the car been smoked in? I told him no accident and I don't smoke but it had minimal hail damage (cant notice it) and I sent him more pictures that weren't on CL. @ 2:01 Daniel called while I was in transit and I told him I would soon be there and he told me his car was in the shop and he had to wait for it and now we couldn't meet until 2:30 - 2:45. My son and I went straight to our meeting destination because we didn't want Daniel to have to wait for us if we were going to be wasting time while we were waiting for him. My son and I waited for Daniel in a parking lot starting at 2:15. At 3 pm Daniel texted me and said he pulled the car-fax and it indicated accidents and before he headed down there would I go down on the price? I hesitated answering him because I knew I had not been in an accident not in the Mazda or any other car and I had to contemplate what was going on. I did text back with a "possible" of lowering the price and I thought maybe if he saw the car he would see that the car is nice. Daniel said his ETA to be there would be 3:30. At 3:45 Daniel was still not at our meeting place and therefore; I called him. Yes, I called HIM. He did not seem to have any intention to call and let me know he'd be backing out. When he answered he acted confused about who I was and why I was calling and only seemed to "recall" when I mentioned the car and that it was past the 3rd time he said he would meet. Daniel told me during this conversation that he had a friend he was looking at the Mazda for and he didn't know that she didn't want a hatch back and he wouldn't be coming any longer. I am upset because: -We came to find out that Daniel is an auto broker, which he could have been up front about it from the very beginning. In my opinion concealing that information is bad business practice. - Why did Daniel as a broker not know his friend didn't want a hatch back? - My son and I wasted 4 hours of our day trying to accommodate Daniel in which 1 1/2 hours was waiting for Daniel in a parking lot. - The "accidents" on car-fax were (2) minor window replacements and a no fault minor bump in the rear in a parking lot while I was in the store that broke the lens and put a dent in the hatch that was repaired with new parts. People should find out what happened before assuming anything major. - This is my experience today which has concluded me to believe that I was treated without consideration and with a person who is driven by self motivations. It is in my opinion that a good business seeks mutual benefit for all parties concerned and in this situation trust could have been developed with honesty from the beginning in knowing the true intention of what his motives were. He could have told me he was trying to make money off my car. Helen

James is the most apt person to reach out to, if you're looking to fix something on your car while…read moreon low budget. He knows the automotive stuff in and out. He has tons of experience, formal automobile education background and great intelligence to diagnose and resolve most complex problems. I called him primarily to replace brakes on my Jeep. Eventually he not only replaced the brakes but also fixed squealing and rattling sounds arising out of metal parts rubbing the wheels, at no extra cost. He was recommended to me by a friend who resorts to James for most automobile repair jobs. I'd say a great recommendation, indeed. Will do business with him again.

My Sprinter broke down in Denver Nathen came out said it was fuel pump . Charge me 2,100 for part…read moreand repair . He never picked up the part or fixed my truck . Had an another mechanic comE out and it was a turbo hose . Don't call these guys Nathen or Isaha total scam men . I wouldn't even call them Men !!!!