Pizza was great, lanes were great and the bar was super clean. Highly recommend. Would come back…read morejust for the pizza. It was a very pleasant surprise for a bowling alley.

I had my sons 6th birthday party here yesterday and we all really enjoyed it. They were very…read moreaccommodating and made things very easy for me. The kids loved taking silly pictures and seeing their faces appear up on the TVs with the scores. The pizza though, was so freaking good!! I actually think I'm going to get a round of my own friends to go bowling so they can experience that magic pizza as well lol

My friends & I have been bowling at North Hill this whole season since September. Really like the…read morecenter. The issue is the lanes. Wood lanes are not the problem. The problem is the way the lanes are oiled. Even though they use an oiling machine the programming is messed. Every week the shot has been inconsistent. While bowling in leagues we all averaged between 195 to 215. We dropped out of the league due to the late finishes in the evening. We keep our own averages & everyone has dropped to the 180's. This does not make the experience enjoyable to the average or below average bowler. This should be addressed. Personally I have been around bowling for over 30 years and have never seen such inconsistency.

First time there last Sunday with my boyfriend. James was our guest service rep, he was so full of…read morefun energy, very helpful, and made our time experience there EXCELLENT and MEMORABLE. The rest of the staff was super helpful and friendly as well. Shout out to the girl bartending and the man who took our food order and delivered it to us. We will definitely be back :)

I've been coming to collier lanes for the past 26 years and let me tell you this place ages like a…read morefine wine. The lanes are all made out of real wood...I challenge anyone to find a bowling alley within an hour drive of collier lanes that still has real wood lanes. The ambience and vibes are always 10/10, with not one but two Ami jukeboxes you can control music from the bowling alley or the cushion lounge bar. The cushion lounge has recently been redone and tricked out with Detroit memorabilia as well as brand new diamond pool tables. These pool tables are the nicest pool tables in Oakland county hands down. If you want a bowling alley/bar that sums up how cool Oxford Michigan is collier lanes/cushion lounge is the place for you.

Incorrect information shown on the website…read more I cant believe something as simple as operating hours isn't accurate on the website. When I called to see availability the machine referred me to the website. Both google maps and the website said they were open. I drive up... not open. Thank you for wasting my time. No wonder your business is failing.

Not much to say. Good place, it's nicely sized and not many issues. I didn't have any food but it…read moredid look and smell very good. There weren't like any issues with the lanes, we only had one issue and it was fixed really quickly by employees. The atmosphere of the place was nice.

Fair is the only description I have. Food is decent, atmosphere, meh. If you are interested in…read morebowling, it's a nice place. If you're looking for quiet, you won't find it here. Service can be hit or miss when they're busy.

We came here to celebrate my niece's cowboy-themed birthday party and had such a fun time! The…read moretheme made it even more special, and the atmosphere was perfect for a celebration. We ordered pizza, beer towers, and pitchers of pop, and everything was great. The environment was lively, and it was a great spot for a group gathering. The staff overall was friendly and the vibe was really enjoyable. The only downside was that our server only stopped by about twice during our visit, so service could have been a bit more attentive. Just a heads up for anyone going--gratuity is automatically added to the bill as part of their policy. Overall, we had an amazing time. The energy, the atmosphere, and the experience made it memorable. I would definitely go back--great place for parties and celebrations!

Attended a child's bowling birthday party here and it was well organized!…read more The young employee had the energy to capture the attention of the children and gave suggestions on how go spice things up. The party room was clean, pizza was delivered by a robot, and kids had the option of what type of candy they wanted to top their cupcakes with. So cute!

After what happened last time, the last thing I expected was to get a message from someone. I was…read morecontacted by Vickie in my Yelp messages, and she left her contact information. I was shocked and confused, but I decided to call her anyway. She wanted to talk about what had happened and listen to my experience. She profusely apologized for what had happened and assured me that this was not how they ever treat customers. She was unsure why things were handled the way they were. Talking to Vickie was amazing, she made me feel like they actually cared about their customers. At first, I felt like they didn't care about lost business. Vickie told me that they were very sorry for what happened and that they would have a meeting with the supervisor on this past Friday with the proprietor, another supervisor, and herself. They would reflect on what happened and discuss the situation, and ensure that it will never happen again. I was shocked to hear that they took what I said so seriously. She understood that I may not want to return but offered a chance of redemption with a gift certificate so we wouldn't have to pay. I told Vickie that we were willing to give them a second chance. In the mail I received a note from Vickie, along with a gift certificate. We decided that we would use it on Thirsty Thursday with the same group as last time. She asked me to call her when we decided to come in so that she could meet us. I honestly forgot because it had been over a week. I did call her, but she had just left and got to the office. We completely understood and she told us to have a good time. Vickie is perfect with customer service and amazing at making connections with customers. We felt like she cared about us and what had happened. When we got to Shelby Lanes, we came early and got on the waiting list. We decided to get some drinks while we waited. Finally, our names were called by the supervisor from the incident. He asked us how many people were bowling and if we needed shoe rentals. He told us what lane we were in as well. He seemed much nicer. He then said something I did not expect. He asked if I could wait a moment so he could apologize to me. He apologized for how things happened and explained that he did not realize he was coming off as mean. The whole situation was a mess as is, and stressful. He was stressed out and wanted to fix the situation, and said he should have handled it better. He said he was truly sorry for the way we felt and that he should have refunded the shoes. He was caught up in a moment. We accepted his apology, and I was happy to see he really meant it. He seemed genuine. People make mistakes all the time. We were really upset too, but everyone deserves a second chance. We ended up getting a pitcher or beer and pop, then later another beer pitcher. We had a blast. We were having fun joking around and egging each other on. I decided to watch. It was a little competitive, but more so fun. We actually enjoyed ourselves with no problems. We even talked to the people next to us, and I also ran into a high school friend. When I went to the bar, I got a chance to talk to the lady that was at the counter that day, Celia. She apologized for what happened. She told us that she was really happy to see us. She also saw the review. She explained that she really does love working at Shelby Lanes. I told her we would definetely come back and that I appreciated her trying to help. I was impressed with how the supervisor presented himself. He thanked us for coming in when we were leaving. He high fived us, smiled, and laughed. You could tell that it was all genuine and that he really is a nice guy. I'm happy we gave them another chance.

People of Shelby..this is a bowling alley, not a 5-star restaurant. The summer kids deals are…read moreamazing, they have balls and pins and shoes and everything you need to go bowling. The problem is your expectations and ego, if you want to go bowling..thankful this place is still around. These reviews sound like you think you live in Beverly Hills, CA. It's an inexpensive, old school bowling alley in Shelby Twp Michigan. It may not be the place for a dinner date and the parking lot needs repair. If you think "I know, let's go to dinner at the ol bowling alley", and then are disappointed with the service or food there, remember..it's a bowling alley. There are other options. Also, you (us too) live in Shelby Twp.

Do you guys need instructor I've got 10 years PBA experience I've worked with beginners…read moreintermediate and advanced bowlers I'm looking to relocate to Waterford

I love this bowling alley! I'm amazed nobody has written a review of it!…read more I'm with a league on Saturdays and everybody knows us and is so great to us. The food is pretty good considering it's bowling alley food, but it does have a bar and if you are having a party they have a service for that too. I have been there many times even when I'm not playing with my league. Very friendly staff and awesome atmosphere. Overall, two thumbs up. Even more if I had any. Check it out. They even have a store where you can buy your own bowling ball and have it fitted for you.

Rude staff, terrible service,& bathrooms were dirty. Has not been updated since the 70's.I would…read morenot recommend this place. I like to frequent local businesses,but I will make the drive to Almont or lapeer, they will not get another penny of my $$$ spread the word!!!

$15/ first hour & $20/ second hour? AWESOME!!! 2 hrs is the way to go! 2 people is $40 and can get…read morefood and drinks if wanted. Adding more people slows the game down, so obviously less number of people per lane equals more games. Often it's just me and my wife and we can get a minimum of three games and a few frames done within two hours... And if we go really fast we can get four games. Pizza is fine, fries are good.

My large group decided to go bowling on a Saturday evening and Imperial Lanes was a good choice…read more(minus the shoe situation). I didn't like the fact that they make you give them one of your shoes as collateral for the bowling shoes. I've never experienced that! When we picked our shoes up, they had thrown them all into a bin...so your shoe will be smashed and dirtied by other shoes. This place is huge and has its own bar and food area. The pricing was reasonable IF you bowl for 2 hours. The 1 hour rate was not much different from 2 hours. The cosmic or late night bowling was fun but they should step their music game up a bit. Many of the songs were boring. I'd like to return, but would probably bring a bag to put my shoe in before giving it to them.