I went to Mike to get my exhaust welded and not only did he provide exemplary service- but he was…read moreprofessional as well as very friendly and timely. he made me feel comfortable and confident my car was in good hands. highly recommend him to any and everyone that needs work done. thank you Mike!

Mike was kind, responded quickly, gave trustworthy feedback on what needed repairs and what could…read morewait, and charged a fair price. I strongly recommend his service, and will use him again for our car repair needs.

We had State Farm insurance and needed roadside assistance. They initially sent another towing…read morecompany, who was awful. Then they sent Floyd of L&H Roadside. He was beyond fantastic! He had a great "bedside manner" so to speak, was timely, and extremely well equipped to handle anything less than an 18-wheeler. State Farm should send them out first, not second. I have called the State Farm folks and told them that.

We had a right rear tire blowout on our Class-C and the original tow company left us stranded for…read morehours. Floyd arrived after a short time and he stepp up the gsne snd made everything right , getting ud back on the road in 30 min. We will always recommend L&H because excellence and customer service showed through. L&H show how you treat a customer and their professionalism is beyond superb. Great job and hats off to your team , we ca't thanks you enough. T&H

I was sideswiped by a plumbing truck and had damage to my driver's side rear quarter panel, running…read moreboard, and wheel. My insurance company wanted me to take the truck to one of their shops in Olympia, but I wanted to keep it closer to home and support a local business. I chose Perfect Reflections and am glad I did. Jason was easy to work with, kept me well informed, and fought with the insurance company to get my repair as close to fully covered as possible. Because his labor rates are a little higher than those of their contracted shops, I had a small out-of-pocket cost in addition to my deductible, but he did a beautiful job on the repair. It looks brand new and even better than it did before the sideswipe!

Excellent work once again. Work completed in the time promised. They helped get me through the…read morefight with my insurance to have a complete repair. I over payed my deductible and a few days later received a call to come get my refund. Honesty!

Visiting in Shelton from Reno. My 2009 Toyota had an exhaust leak at the cat converter joint that…read moreneeded welding. Cary's was recommended by a local resident so I made an appointment for service. In and out in less than 30 minutes with a great job at a reasonable price. If I'm ever in Shelton and need a repair, I will definitely be calling Cary's first! Thanks, guys!

Went in with a leaky tire ( a valve ). I was there less than 10 min. No charge. When I need new…read moretires , I'll check them out

We broke down around 11 at exit 111 and waited for over three hours for AAA with our three kids at…read morea gas station. We called summit finally to see if they could beat another hour quote from AAA and Carol was amazing and got us a truck in about twenty minutes! My oldest said we should send her a gift basket we were so happy with how fast and efficient she was! Tim was our tow driver and friendly and fast and kind. Wonderful experience all around. Thank you summit!

Had my truck towed from Alderbrook to Shelton for their standard fee. Driver failed to secure…read moretonneau cover and it was ripped from my truck. When I inquired about the missing cover. Staff said the driver "didn't think" there was a cover when he picked it up. I used Summit Tow for years when working the road for impounds. They were always professional. Definitely not what I expected. I found the cover two miles away in a ditch. Call a professional service. Not this one. Cover destroyed luckily no body damage, another $250.00 on top of tow.

Needed four truck tires in a pinch. Quick service and fair pricing. On time and on budget is…read morealways preferred

Awesome quick and professional price was awesome. And Freddie was kind and helpful. Had warm place…read moreto wait. Clean shop.

Bought my a Ram Promaster new. A Ram service rep indicated this year that I should have received 4…read morecomplimentary oil changes. He said he added them to my account and that I could use them at any Ram service department with an appointment. Although I live in Shelton, I am doing cancer treatment up in Seattle that requires me to do radiation Monday through Friday. The Seattle Ram service department did not have any openings. So I made an appointment at the Shelton Washington service center. I drove from Seattle to Shelton. Upon arrival I was greeted by the service manager "Tommy". I arrived at 3:15 and he indicated that it was "too late" to do the oil change. I told him my appointment was at 3:30. He said "ok.. we'll it's just gonna take longer." Then he said that he didn't want to do the oil change because I had two dogs in the back. He said, " I have never done an oils change with dogs in the vehicle. This was humorous as I see dogs in vehicles at jiffy lube all the time. But I respect that some people have fears, so made it clear that they were locked behind the pocket door. My gut was telling me that he did not want to do the oil change and was saying whatever he could to make me turn away. I told him I drove from Seattle for this oil change and it's needed. He then stated that he did not see the free oil changes in the computer. I showed him my verification email from Ram reflecting the oil changes. He said, "the e-mail could have come from anybody." He refused to do the oil change unless I wanted to pay a hundred bucks. I have empathy for it being a Saturday after a long work week, I've been there. BUT, if I had a customer I sucked it up and provided quality customer service like an professional adult. This was a complete waste of my time, money (gas) and energy (exhausted from cancer treatment. They verified my information when I made the appointment and I made it clear that it was FREE. Car dealerships are really great at selling you cars with all the warranty promised but SUCK at honoring these promises. It's called being UNETHICAL. None of the other Ram Service departments from Portland to Seattle get good reviews. So add this one to the list.

I recently had a remarkable experience at Dodge Ram in Shelton, WA, that I feel compelled to share…read more Faced with a major problem on a brand-new vehicle, I reached out to several dealers, but none were willing to help--except for Dodge Ram in Shelton. They were not only willing but also eager to tackle the complex issues that kept appearing and disappearing. Their team, especially Daniel Kuni and Aaron Heard, went above and beyond in diagnosing and repairing the problem. Their dedication and expertise were evident, and they handled the entire process seamlessly. These employees deserve a significant shout-out from the owners for their exceptional service. The customer service at this dealership is unparalleled. They are incredibly honest, transparent, and genuinely care about their customers' needs. It's refreshing to encounter a dealership that stands out in this way. Additionally, their veteran-friendly attitude and down-to-earth approach left a lasting impression on me. The pride they take in their work is palpable, making it clear that this is not just a job for them but a commitment to excellence. Because of this outstanding first visit, I am now a lifelong customer. If you're looking for a dealership with exceptional service and integrity, look no further than Dodge Ram in Shelton, WA. JP

Great prices and good service! He saved me $300 compared to what my dealer wanted and less shuab…read more. he even got me new rotors vs. turning them. Not ofter the labor was half the parts cost.

I had to have a brake line replaced. The service was excellent and the price was MORE than fair!read more