1. Sumner Senior Center

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    Sumner, WA

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    Sumner Senior Center

    2.5 (2 reviews)

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    2 years ago

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    Sumner Community Food Bank

    Sumner Community Food Bank

    3.6
    (7 reviews)
    0.2 mi

    I've had multiple interactions over a couple of years at this food bank where communication with a…read moreparticular staff member made the experience difficult and uncomfortable. Most recently, my wife called to reschedule an appointment. During the call, she was given instructions very quickly in a way that was hard to follow. When she asked clarifying questions, the tone became noticeably impatient and dismissive, including repeated condescending laughter. The interaction left her feeling embarrassed rather than helped. This isn't an isolated experience. On several past visits and calls, we've encountered similar behavior -- condescending tone, impatience when asking questions, and communication that felt more confusing than helpful. I also had one in-person interaction while updating our information that followed the same pattern. Because of these repeated experiences, we've even taken breaks from using the service in the past. The food bank itself provides an important service, but consistency in respectful communication from staff really matters when people are already in a vulnerable situation. My man, if interacting with the general public irritates you THIS MUCH, you are in the wrong line of work.

    I am handicap and can walk but much harder to make quick and tight turns in smaller spaces getting…read morearound other people. You are supposed to take 20 minutes. I took 26 minutes. I had my baby grandson in the seat in the grocery cart. One of the ladies working there said I was taking too long as I was near the end going to pick out my 3 choices for bread. She grabbed my cart at that point said I was done and pulled me holding on to the cart so worried for my grandson's life. He was still in the cart. She rammed the cart against the exit because it is a hard turn to push the cart out the door. Normally I would have let go but I thought she was going to pull the cart over with my one-year-old grandson in it. It has been over 5 months didn't go back even when we were in need Just trying to make the churches, and Good Roots work for us. Just want to make sure my story is heard in case there have been other incidents.

    Sumner Senior Center - seniorcenters - Updated July 2026

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