Had exhaust leak. Dealership told me replacing exhaust system with OEM was not worth the cost and I should go to a muffler shop to see if it can be repaired. Topgun said there were too many leaks to repair but I got a quote for custom exhaust. Also shocks and struts were recommended because I had very minimal wear of original shocks/struts and recommended I get them done together for a discount. The new exhaust caused a check engine light and I had to go back to topgun to have that cleared. Welds on the custom exhaust are the worst looking welds I have ever seen and 6 months later I am already having leaks. The sway bar was not reconnected properly and broke (had another shop fix that). The shocks and struts were so cheap that they are already falling apart. Prices are cheap but so is the quality. read more

This is the only mechanic I've ever wanted to pay more money than I owed. Neil is such a stand up guy and they made my WRX sound better than it ever has. These guys are great and don't mess around. If you want your car to be in safe hands come here. read more

Needed new brakes. Neil (owner) Test drove car on Saturday AM ( with me along) explanation that needed new brakes/ rotors, explained specific problem. Neil called for parts estimate 2 places with me present. Quoted price for job. Got me in on Monday AM. Neil and staff are efficient, and did a great job. Thank you. read more

Neil told me he could take care of my vehicle same day. Then found he didn't have the part to do it that day. Brought it back another day for installation. (O2 sensor and cat) and then found out it was installed wrong. Neil claimed forgot to plug in the sensor.... Brought it back for a 3rd time and then he forgot to clear the codes. Finally found that he installed an aftermarket part vs OEM that didn't work properly- according to a more competent shop located directly next door. The final cherry on top- he complains about me in front of another custome. This guy is a clown. Avoid this place. read more

Upfront pricing & very responsive to my request for an inquiry and estimate. Great reviews definitely make me want to get my vehicle serviced there. read more

Neil and his crew Jimmy and Conner are the best around. They are professional and so helpful. They put new exhaust on my Class A R V. Wow they did an amazing job for me. No wonder the Hot Rod car guys go to him. I could tell they knew what they were doing the first time I stopped by. Very satisfied and highly recommend this business. Top Gun Muffler Thanks again Daryl Gitt owner South Hill Drywall read more

Holy smokes these guys know what they're doing! Neil and the lads turned my exhaust-leaking trumpet into an airtight rumbler, and got me back on the road and track in my project. I couldn't be more happy with the craftsmanship and care they put into it. If you can be patient and let the artist work, they will make a fully custom setup like mine, and it wont make you (too) broke! 5 Stars, no drama. read more

Awesome guy! He's done very good for me. Easy online scheduling. I believe I was treated very nice and a fair price. I know i'll be back to this FAMILY run business!! Thank you. read more

This place has the worst service of any place I've ever been to. I took my Toyota Tacoma in to have the stock exhaust replaced, as it had rusted out over the years. First, they told me they could order an upgraded cat-back exhaust for it for about the same price as a stock replacement exhaust. I agreed that an upgrade would be nice. But...they didn't do that. They replaced it with some piece of shit kit that ended up rusting out again less than two years later. However, the paperwork says "lifetime warranty." When I called to ask about my warranty replacement options, Neil decided he wanted to start an argument with me and told me to take my truck somewhere else. So I did. Screw this guy. read more

I have been going to see Neil since 2001 for ALL exhaust system work. He takes the time to go to multiple suppliers to ensure you get the best value for your dollar. If you don't need something he will not recommend it just to increase his profit. Probably why he has been in business so long. I can wholeheartedly recommend Top Gun for your vehicle! read more

Neil was great to work with. We got our estimate on a Saturday and exhaust installed the next week.

Stranded with a bad alternator. Got lucky and they fixed it same day. Been in Sumner around 30 years or so. Always fix it right.

First and foremost it must be said that this business is a Veteran owned operation located right here in Sumner. During my visit on January 9, 2021 Neil and Jim were both courteous and professional. They happily took on correcting a do-it-yourselfers horrible attempt at installing a stainless steel muffler tip. The work was accomplished quickly and the charge was fair. They have my business for life, Thanks gents! read more

Neil is a phenomenal old man he has helped me with all my cars needs from mufflers and exhaust pipe to my recent muffler delete on my 2012 Durango. This guy kmows is $hit. And to top it off friendly and loves to talk to u. I heard he puts on a wicked old school/hot rod car show in the summer. I have been going to him for over 20 years now and still that old school friendly small business feel u can't get anywhere else. Thanks Neil again for the mid muffler delete, it sounds like a real V8 now read more

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Neil is super friendly and knows his business he did a great job on my 2017 Toyota Tacoma I've noticed a couple of more miles to the gallon and truck sounds so much better Thx again Neil read more

Sumner's Topgun Muffler & Brake - Auto Repair Near Me - Sumner, Washington

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had a bad muffler called to get it replaced.They were busy and got me in and fixed it fast. He fixed the loose connection that was causing noise. The car sounds like new . I will be coming back with my other cars . read more

Very happy with service. I called around for a while looking for a deal on putting a new Flowmaster on my Colorado. Neil asked me more questions about exactly what I was looking for than the other shops who just spit out a quote and got off the phone. He had other clients there when I arrived but made room for me since I had an appointment. While he was welding the muffler I asked about a custom tip. He found one that I really liked and welded it at a cool angle, exactly the way I asked him to. When it came time to pay he said he just threw in the tip and extra welding as a thank you for my business! I felt like my ultimate satisfaction was important to him through the way he interacted with me from the phone call until I left. I would recommend this shop to friends and family. read more

Sumner's Topgun Muffler & Brake - Custom angle weeks with cool tip - Auto Repair Near Me - Sumner, Washington

Neil gave me a fair deal on a new muffler he beat all the brake and muffler shops that are in Bonney Lake, Neil got me right in on a Saturday morning with no appt. He had the job completed in 1 hour His shop is clean and organized, will definitely go back for future auto repairs read more

Father in law went to have a rattling noise looked at as he felt is was the transmission. They said it's was an exhaust modification issue and a hanger issue. They sold him a new exhaust system to fix it which my father in law doesn't have much money but trusted him on my recommendation. We'll have the $750 install they call him saying he should really have his transmission looked at as that seemed to be the problem????? That's what he went there for!!! I recommended this place to anyone that needs Auto work as you had taken care of me in the past. I suggest you make it correct yourself as we are getting others to review for miss diagnosis letters as I am very familiar with this law and how to get a full refund by law. I will update this review if you contact him and make a fair offer for discount of the completed as you know you were wrong! read more

Reasonably priced and very fast. Neil came as a recommendation from Car clinic and Trucks too in Puyallup. All in all I left feeling like I got a great recommendation. Thank you read more

I was told by my family Mechanic that my vehicle had a crack in the Exhaust system. The owner of Topgun Muffler looked at it for 2 minutes then told me I needed a New Catalytic Converter total cost of $1100.00 . Then my check engine light came back on within 7 days. He then told me I needed 2 new 02 censors total cost of $300. I'm a female. I took it back to our family Mechanic for him to inform me I was ripped off and I never needed a Catalytic Converter all my vehicle needed was my Exhaust to be welded!! I will report this Business to the BBB and to all my Family, Co-workers and Friends! The owner Neal is a Liar and robbed me of $1400.00. read more

So, for the first time ever one of our vehicles did not pass emissions. With that being said you must then jump through some hoops which none the less involves spending 165$ at a Washington state certified emission specialists. So We then combed through the list of so called " professional specialist". We viewed our list of options and very much wanted to patronize a local business in our community. With that, we chose Sumner top gun and muffler. I drove to the shop explained to the shop owner, Neil, what our concerns were and I myself having not ever experienced this was quite over whelmed. I was met with from the owner, a very very unpleasant welcome and experience. He was the utmost rude and told me he really did not have time for this that he was too busy and if I wanted to bring my car in to be looked at I would have to wait until next week. At this point I'm thinking this local shop does not want my business. I leave not sooner than making a new appointment for a week out. I left there upset and perplexed. How can a business not want to make money? Also notable, I said to the owner, Neil,hey at least your making money and thats a good thing. He said Im not so sure about that being condescending and rude. A week goes by and I take my car back to be serviced for emissions and again was treated as if I was a burden to the shop for asking them to look at my car. Im feeling pretty sad about the whole situation and will be happy when it is over. It only took a couple of hours. No problem we had planned for that. Went and picked up my car and Neil walked onto the area where we pay for services and gladly took my money with out a thank you or anything except for making sure I knew what a burden I ""have been. Sadly, The whole experience with Sumner top gun & muffler was horrible. I will not ever patronize or recommend that shop ever. Last, I too, reported this Wa. state emission control that they may want screen more closely. read more

Neil did a front end inspection on my 2014 Toyota PriusV, after only an hour he called me back and told me exactly what needs to be replaced and gave me an estimate on how much it would cost. Not only did he do the inspection free of charge, he checked my engine oil and asked me if I wanted him to take care of it for me since it was quite some time since I've gotten an oil change. I told him that I didn't really have the money for the repair and oil change at this time and he went ahead and did my oil change for me. Definitely one of the nicest thing someone has done for me for sure. Thank you Neil from Topgun Muffler and Brake. read more

Friendly people, great shop, great hourly rates ($95/hr), great price on brake bleeding ($45), dishonest time estimates. I was quoted 2.7 hours to change rear brakes and rotors. That's double the recommended time. The gentleman asked what I do for living, asked what part of town I live, then proceeded with an unrealistic labor charge. Being the "cheapest" shop in town, this shop actually ended up giving the highest quote in town (4 quotes). I removed the two starts due to dishonesty. read more

Neil is fantastic, literally the nicest guy you will meet. Does high quality work and a decent price. I stopped by for a free estimate, and came by the following week to have the work done. In and out in a jiffy. Would highly recommend and I'll for sure be returning if I need exhaust work done in the future. read more

Doesn't honor warranties and charges for their failed brake job. I'll stick to Les Schwab

Something quick popped up and we needed some work done sooner rather than later. Neil was awesome and he got us in and out REAL fast. We will definitely be back if/when we need work done. read more

Did a great job on my Challenger. We wanted to sound more like the muscle cars in the 70s and 80s I love it great job guys

I recently took my GMC Sierra in due to an exhaust pipe hanger breaking and then discovering some rust holes in my pipes. Neil gave me a great quote and said to bring my truck in the next morning at 9:00, which I did. Prior to my arrival, something came up and he wasn't going to be able to get to my truck until the afternoon. The Owner, Neil, said to just take his truck - his "personal" truck, which is way newer than mine, and he'd call when my truck was done. Never in my life would I expect someone to offer the use of their personal vehicle just because they were unable to get to a customer right away. So I reluctantly drove his truck - straight back to my home and parked it in the driveway and then went about my day driving my Blazer. Neil called at 2:45 and asked if I could be back to his shop between 3:30 and 3:45 because he said he needed to drive another customer home and he'd have my truck done. What type a person "Drives" their customers home? A "GREAT" business owner that cares about his customer's satisfaction and then some. Neil is a "rare breed" in this world, and his integrity is clearly visible in his work and his care for his customers - read more

Neil is awesome! Great work at a fair price! Very good customer service. Have recommended to family and friends.

Do yourself a favor and find another shop. Was bullied into an exhaust that was not what I wanted. After getting said exhaust put on check engine light came on. 02 sensor out says reader. Top Gun had chosen to cut it out of new system and not say a thing. Upon contacting them they refused to fix. Vehicle is being fixed at another location. Do research on your local shop before choosing them for sure. read more

Neil has been doing my muffler work for going on 30 years - Heck my COE still has the exhaust on it he installed in 1990........ Just did some welding on my trailer yesterday - all around great local shop. read more

Sooo I have done my own brakes since I've had a car. My dad made me. My roommate recently asked me to find a place for her to get some. I looked at the reviews and saw everything looked great. We take her car for some brakes and rotors. Brakes cost 50$ for the pair and rotors cost $50 each. When recieiving a callback, they told me each was DOUBLe the price. I said are you getting these from Subaru? With an attitude, the man said no. I said, "Sooo where are you getting them? Because I'm looking at autozone for half the price!" Instead of backpeddinlg or apologizing for trying to screw us because we are women, with another rude tone he said, " well what would you like me to do then?" I don't know why he took it upon himself to be rude to us for trying to charge us double, but I work on cars and I'm not dumb. I will call a scam when I see it. DONT GO HERE. Veteran or not, you don't screw people over. Period. Not happy. read more

I started a job I could not finish due to lack of availability of parts and improper tools. I called to see if they could squeeze me in. They told me to be ready later in the afternoon, got the call, came in and they got the job done. I'm very happy with the work done. Great quality, solid customer service, knowledgeable and friendly. Will be back! read more

I finally found an honest shop that gets the job done right and fast! No wonder this place has been here so long. I see why so many people say nice things about Neil - he's a real class act. I'll be telling all my friends about TopGun! read more

Neil got my Jeep in asap for my brakes which were grinding badly. I'm new to this area so trying to find someone to work on my car that is trustworthy was a scary venture for me!! I was pleased with this shop and hopefully will continue to be in the future. Yes, I definitely recommend them....... read more

I have 65 mustang. I called and spoke to Neil and he squeezed my car in for repairs even when he was fully booked. He walked me through the whole car and l gave his recommendations of what to fix now and future plans. He took the time also to help me be safer on the road by pointing out things that need to be addressed like trans hose laying on my pipes. Top notch work, good pricing, and excellent service. I can't wait to take my car in for more service in the future. Thank you read more

S I have to give Dale a 5! I brought in my F150 after a dealer told me that both my catalytic converters were bad. The dealer wanted over $4K to replace. I stopped by Sumner's Top Gun to see what they could do. After talking to Dale he put my truck up on a rack and explained exactly how he would replace them. I also talked to him about replacing the rest of the exhaust. So all new exhaust with 3" pipes, new Magnum Flow muffler and nice chrome tip, complete for a little over $1700.00. The truck has never run better! Thanks Dale! I will be back! Steve read more

Awesome customer service! These guys fixed an exhaust leak on our very low mileage 2009 truck. The original work was done on the exhaust when we purchased the truck new so we didn't have a receipt. No worries. They took the truck right in, put it on the lift, and soldered the leak. Took about 15 minutes and they sent us on our way. Easy-peasy! Thanks, guys! read more

I had Neil owner of Top Gun Muffler put on dual exhaust and headers on my Silverado. What a mistake, find somewhere else. The headers have always leaked at engine. They used the wrong wire to weld on chrome tips. Gave me different mufflers then stated. When I complained to Neil about the headers leaking , he said I waited to long to bring it back ( not what my odometer read ) . Neil was no help resolving any issues from his craftsmanship nor did he care. I would highly suggest going elsewhere. read more