My age is 66, after I have hair done at Sumusal , I' m look like Sumusal lady. Make me feel wonderfu. [[HIGHLIGHT]]So I love this hair salon.[[ENDHIGHLIGHT]] read more

STAY AWAY! This place has completely scorched my hair. As someone who has periodically bleached & dyed their hair for the past 30 years I'm very well aware of the dangers. [[HIGHLIGHT]]I had mentioned all of my worries beforehand and insisted they did not use a high developer that may damage my hair. They had reassured me that they are professionals and if any, there may be some breakage.[[ENDHIGHLIGHT]] After the bleach was washed off, the stylist did not take me back to the chair to see the outcome but instead insisted he do the toner at the hair sink. After 2-10 min alarms went off, and the shampoo girl washed my hair, he came to see his work and then I hear him slightly gasped. He then proceeded to tell me that it was the shampooist's fault the color did not come out and said he would need to re-do the toner. When i got back to the seat i was horrified to see how white the bleach had made my hair. I asked what developer he used that my hair could be stripped so much in 1 session. He said he used a 20 volume but I've never seen any 20 developer strip that strong. Then he said it was a product he created. While they tried to dry my hair i saw that handfuls of hair just falling off. I pointed it out to him and started freaking out, telling him he had melted my hair. He started to come up with excuses saying it's not burnt and that once the color goes in it'll be healther and that it was a ph balance miscalculation on his part. He tgen asked for me to trust him and see the final outcome. Then he proceeded to put in the toner on the already chemically damaged hair saying he knows what he's doing and to give him a chance and i would like the final outcome. Stupid me gave him the chance. And NOPE!! The color was not at all what a wanted and wasn't even. It was botched and he then finally apologized. [[HIGHLIGHT]]I mean he was a nice guy.. just wasn't a color professional as he claimed on the phone when i originally made the appointment He had said he was the best colorist there[[ENDHIGHLIGHT]]. So before he could even finish drying my hair i decided to leave because i knew the heat from drying my hair would make it worse. Once i got home my hair started to break off 1.5 inches from my scalp and it had filled up a gallon size ziploc. I quickly washed my hair to try to remove any remaining chemicals in my hair. I did not blow dry my hair and the next morning once my hair was dry it felt like a barbie doll. That's bad. [[HIGHLIGHT]]The owner/head stylist decided to call me the next day to "find out" what happened and said she was away and she was going to call me the next day to set something up. That next day is today and she hadn't called so I called the salon and guess what.. they didn't pick up. I waited 10 minutes to see if they would call back but they didn't, so I called them with a different number and voila.. someone answers[[ENDHIGHLIGHT]]. How could they call themselves professionals? Trust me and stay away. Btw. they had also quoted me $200-$250 and then proceeded to charge me $400 for this botched work. read more

Sumusal - Hair Salons Near Me - Palisades Park, New Jersey

Wife came home crying after a hair appointment. Sumusal salon melted her hair to the point, handfuls of hair keeps breaking off. She can't shower or anything because hair just keeps breaking off. Even laying on a pillow is causing hair to break off. [[HIGHLIGHT]]She hasn't stopped crying since. Never come here![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Update: The salon asked us to come to talk it out. We asked for compensation for what it would cost to repair my wife's hair. They told us to take them to court.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The absolute worst. Never come here![[ENDHIGHLIGHT]] https://www.njconsumeraffairs.gov/cos Please issue a complaint, they need to be held accountable. Also please private message me if this salon damaged your hair, document everything like costs occured, take pictures, keep any damaged hair in a zip lock, our lawyer says we have a strong case! read more

Sumusal - Hair Salons Near Me - Palisades Park, New Jersey

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요청한 스타일과 전혀 다른 결과가 나왔고, 환불 요청 과정에서 원장으로부터 "좆같다" 등 욕설을 포함한 매우 불쾌한 응대를 경험했습니다. The result was completely different from the style I requested, I did not receive a refund, and during the refund request process, I experienced extremely unprofessional and very unpleasant communication, including verbal abuse from the owner. read more

[[HIGHLIGHT]]Great experience! I have been trying to find a hair salon that can easily take appointments without a 3 month wait and is reasonably priced.[[ENDHIGHLIGHT]] The salon is bright and cheery and I like that they provide lockers for bags. The shampoo and conditioner used makes your hair super shiny and well moisturized. As this is a Korean salon, the cuts provided are more Korean style and it's easy to communicate what I was looking for. The haircut was fast and efficient! I will come back again! read more

Old Store was Shilla Barber Shop. I had a bad experience with them before as well. I thought maybe it would be different this time. Not as horrible but lack of customer service and being able to engage is big in this field. [[HIGHLIGHT]]I had a haircut with Jian. Seemed unenthusiastic and when attempting to engage in conversation was rather dry.[[ENDHIGHLIGHT]] They did give tips for hair styling but provided a mediocre cut not considering facial shape. The sides are also uneven. Uneven sides and a haircut that is not flattering for facial shape. The barber shop is the same layout. It is clean, but I won't be returning. read more

My hair is pretty frizzy for an Asian and although I always straighten my hair during the summer, I typically do not like keratin straight perms because it tends to flatten my already thin hair. But the owner of Sumusal has been taking care of my parents hair for a long time so I decided to entrust her with my hair and I must say, I was really impressed with her ability to tame my otherwise pretty difficult hair type. She gave me a volume root lift, straightened, and added curls all at the same time. [[HIGHLIGHT]]I am very happy with the expertise I received here.[[ENDHIGHLIGHT]] Highly recommend. read more

Walked-in without a reservation on Saturday afternoon. [[HIGHLIGHT]]I was served immediately.[[ENDHIGHLIGHT]] I presented my desired hairstyle. The hairstylist/barber Chloe suggested a minor adjustment according to my hair type. I agreed to her suggestion then she excuted the style perfectly. Perm + cut completed within 2 hours The $100 price tag is just right for a perm + cut I am one satisfied customer The yelp crash while adding photo read more

I wanted to dye my hair ash brown so I gave this salon a shot. I called Saturday morning to make an appointment and was able to make an appointment that same day! I came a little earlier and they seated me right away. My hair stylist was Evan and he was the sweetest person ever! He explained he had to bleach my hair to get the ashy brown color I wanted since I have virgin black hair. He was very delicate and meticulous throughout the whole process. I was so pleased with how my hair came out four hours later. This is definitely my go to salon moving forward! read more

Sumusal - Ashy brown - Hair Salons Near Me - Palisades Park, New Jersey

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Mrs. Kim (owner) is my go to hair stylist for magic perm. I've been to many salons that burnt my hair or simply didn't make it last more than 3 months at most. I've got it done last summer and the perm lasted about a good year. Today, I got magic on the root and c curl at the bottom and it came out perfectly! Highly recommend for anyone who is looking for a good stylist to get magic straight done. read more

This is not my first time getting my hair permed in my life. I have gotten digital perm and regular perm by different salons in the past. I recently moved to NJ and I reluctantly came across Sumusal. I have never been so satisfied with the result until today. Thank you, Kim, for the great hair and I will definitely be back for the setting perm! Highly recommend read more

Sumusal - Setting perm in the process - Hair Salons Near Me - Palisades Park, New Jersey

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Connie has been doing my hair for many years now. She is the only one I let cut and straighten my hair because she is a perfectionist, skilled at her craft, and takes her time with her customers. Since the salon reopened amidst the downtrend of Covid-19 cases in NJ, she has been fully booked each week which is a testament to how good and in-demand she is. I made an appointment for a hair cut and straightening 2 weeks ahead. Aside from the wonderful job Connie always does on my hair, I was so impressed with the salon's safety precautions. My initial hesitation to go abated, I was able to relax in a non-threatening, clean, and well-maintained environment. First off, a mask is mandatory to enter the salon. The receptionist scanned my temperature as she greeted me at the door. The digital reading was a borderline 99.6F, and she looked very concerned. But I assured her it had something to do with the fact that I had just come inside from the 95-degree heat. She pumped hand sanitizer in my palm and shuffled me to a corner of the waiting area to cool off for a few minutes. And voila, the repeat was 98.2F!! Looking quite relieved, she then took my belongings and carefully placed them in a locker behind the desk. She outfitted me in a robe. She was wearing gloves the whole time. After directing me to the wash station, she started spraying the area I had just been with some sort of air sanitizer. After my hair was washed, a clear plastic shield was fastened to my forehead. All the stylists were also wearing face masks and shields. The salon was partitioned strategically with clear, vinyl panels hanging from the ceiling. There was at least one styling station in between each customer at any given time, and the salon seemed to be filled only to half capacity. And incidentally, not necessarily for Covid-19, there was also a very fancy air purifier right next to my station. After Connie finished making me look fabulous, I went to pay at the front desk. Before handing me back my credit card, the receptionist wiped it down with a disinfecting wipe. Bottom line, if you are desperate and your hair is starting to look like a bird's nest like mine was, put your reservations aside and get pampered at Sumusal!! Connie is the absolute best stylist, and the salon is making every effort to decrease the spread of Corona virus. read more

Sumusal - Hair Salons Near Me - Palisades Park, New Jersey

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I've been coming to this hair salon for 10+ years. I'm always satisfied with the results. I'm not sure why there are so many negative reviews, but I guess you can't make everybody happy. I've been getting cuts and perms at Sumusal. The owner is always looking out for me and trying her best to provide the best results. Just wanted to share my experience! read more

I go see Lydia for a shoulder length bob cut every 3 months or so. I have limited time for self care so I appreciate the fact that Lydia does not bs and cuts my hair very quickly and keeps the conversation to a minimum. The only thing I find inconvenient is that parking is a bitch. Metered parking in Palisades Park is annoying AF. I put in an hour and a half worth of quarters to avoid the vultures of this borough or town or whatever from coming to ticket my car. read more

I used to go to this salon and get haircuts by the owner. Overall the haircuts were good but I always left with thinking I have to find another stylist. One time, one cut was not what I wanted. The owner also would be insincere/rude/cold at times, once commenting how my hair had a foul odor! I thought I would try another stylist in the salon. I saw Connie, I wanted my hair a certain way, she thought she understood, unfortunately she totally did not understand but assumed. The first time I saw my hair color, I was having a living nightmare. I was so stressed and upset. Also, I could have been there for an hour only but I ended up staying there 3 hours. My hair is damaged even more as a result of her mistake. And to make the experience even worse, she kept on repeating what I said when I first saw the the initial hair color, she thought it was funny. I did not think it was funny, it was very off putting and it was unprofessional. She also repeatedly said that I could have been done a long time ago, yes, had it not been for her mistake?!?!!!!! Another unprofessional thing to say. I probably would not have written this review if they smoothed it over and gave me a good discount. She gave me her card, I will never step into this salon again. read more

I haven't found the hair salon since I moved to bergen county. Finally I think I found the spot! I got my hair permed. I love that it gave me the volume I never have. The curl is beautiful and everyone is so nice and kind! read more

Great service!!! Friendly people and really professional.100% Recommended!!!..My daughter is really happy. We would come back for sure......Thanks Michelle!!! read more

i dont know why other users are so frustrated. This place is great, they do after service for free, so i never have problems with them. I mean i wasn't really frustrated with my hair once, i went back ready to fight, but they pleasantly gave me a free after service. I've been to this hair salon for AGES and i was never really disappointed. I brought my fiance to this place and she was pleased with her hair, too. This is the only hair salon we trust, with the pleasant after service and all. read more

My mom and I have been using this salon for couple years now. We have been to other salons in between but we always come back here. The stylist here knows our hair best and they have wonderful customer service. I`ve done straight perm, natural perm, full on curly perm as well as color coating. And have loved the results! There is also a skin care clinic in the back, separate from the hair salon. Its very private and quiet. The staffs are wonderful. I got the full body massage and face care. My face looked brighter after and I felt cleansed! read more

So, here's the thing: their hair services didn't work but they did a nice job of customer service fixing it up. I went in for a hair treatment (chemical straightening)- it didn't work, so they had me come back in, free of charge, to repeat the treatment. After the 2nd time, it still didn't work. Yes, it was frustrating to spend soooo many hours getting this treatment done for it to not work. It was also frustrating that they told me my hair appeared curly because it was 'damaged' .... I tried to explain that my hair was naturally curly, which is why I was getting it straightened lol. The manager finally admitted, days later, that the stylist didn't have experience with non-Korean hair which is why it didn't work. I must say they were super nice through this. The stylist worked super, super hard, despite the treatment not working. He was so nice and dedicated about 10 hours to working on my hair. The manager was also extremely nice throughout the situation. However, they handled the situation well. They offered for me to come in and get the treatment a 3rd time. I declined and they refunded me half of my money and gave me a gift certificate for the rest of the payment. read more

I went to Sumusal to get my hair straightened. They do a decent job of magic perms, However, their promo prices are misleading. During their promo season, their starting price for magic perms is $100-- there is an extra charge for longer hair, which is totally understandable. However, even if your hair is really short (less than shoulder length), they will still charge you extra $70. Therefore, you're basically paying a regular price. Make sure you ask for the price before you sit down. Two stars because even though they do a decent job, they should be more straightforward about the pricing! read more

This is the only salon my brother will get his hair cut at. Although it is not my personal experience, I feel it is necessary to give a different perspective from some of these other reviews. I do go to Sumusal when he gets his hair cut sometimes and wait, so I am sharing MY opinion. The salon is spacious, brightly lit and clean, although maybe not fancy or swanky. They have complimentary tea for people waiting (like me) and the service is always fine. They are friendly and helpful whenever I talk to them or ask for help. We have tried different salons in the area for almost 10 years, but Sumusal is the only one that has stuck for my brother. He is a stylish guy is his 20s and he's never disappointed. From the other reviews, it would seem that Sumusal is not very good with non-Korean hair or maybe not good at perms. For men's cuts though they are on-point. Some of the bad perm reviews are so vague that it even seems a little suspicious? But regardless, this is just a different perspective. read more

I have been going here for over 10 years for setting perms, magic perms and hair cuts and they never disappoints. I recommend getting your hair done here!! read more

I went here upon my friend's recommendation for a perm. They at first recommended that I get an air perm since my hair was "damaged" but they didn't even have the machine and they went ahead and did digital perm instead. I had told the person repeatedly that my hair was thin and that perms or curls or whatever come out very easily. I had gotten a perm many years back and I had to go back a second time because the perm had come out. Anyway, she continued to work on my hair. During the digital perm, she noticed that some of the plugs that heated the curls weren't working but she just changed them and didn't take into consideration that maybe those curls wouldn't stay. She rushed me out after without even commenting on the curls, and gave me a product that I "must try" that cost $50 AND expired in 2011!!! That day, as my hair was drying, I noticed that my hair had no life... and no curls... and that my ends were very very much fried which was not the case AT ALL prior to getting my hair done. I went back 2 weeks later for damage control. This time she did air perm on me and likewise, did not comment on my hair after she was done. I asked her if she could trim off the ends a little because they were so damaged. She did but by eye, and once my hair dried, I noticed that my hair was cut unevenly straight across. My hair STILL has no curls, is uneven, and is now frizzy. I will never go back here ever again. read more

Ms. Jung AKA Lydia is the best!

This is my go-to salon for everything. The ladies of the Kwon clan all go here too. They not only do a great job at cutting hair, they also provide other beauty services like facials. They're a one-stop shop! read more

I went here and they completely messed up my hair. Complete nightmare. I called early in the morning and made a 6 pm appt to get a cut and straight perm. When I got there they first cut off my hair because they didn't want to waste the expensive keratin shampoo. The stylist was in such a rush that he just cut my hair before they shampooed it because I had to wait for a wash. I figured he'd fix it after but didn't. The front looked okay so I thought this guy just must be good. The next day when I saw the back of my hair I was horrified. It truly looked like a rat ate the end of my hair. I would never recommend going there. My husband was going there for five years to the same stylist and she was always on and off. We both stopped going there. This place seems like they hire anybody and everybody off the street with absolutely no credentials our experience. read more

My youngest son and I went together. I got a magic setting perm by Mrs. Kim and my son got a haircut by her. We both walked out so happy. As a matter of fact, after my son's haircut, a customer saw my son's haircut and asked if she could take a picture of his side profile so that she could give that haircut to her own son because it looked so good! I too absolutely love my hair. My hair is naturally very frizzy and extra thick, but Mrs. Kim completely transformed my hair into soft, straight and wavy. It came out better than I hoped! She was so meticulous and precise the whole process. She consults really well also. She understood my hair better than anyone ever did! It seems she understands hair really well. I really appreciated that. I felt really well taken care of. And lastly I want to mention that the people there are all so sweet and respectful which made it an all around great experience for us. And of course we will definitely be returning for our next hair needs! I definitely recommend this place. read more

Poor customer service--very rude and disrespectful. Poor quality--asked for a straight perm, but the gentleman went ahead and did whatever he wanted and as a result, my hair ended up looking terrible. I usually don't leave negative reviews, but this place was just beyond terrible. I will not be returning. read more

Sucks ass. Hate my hair so much couldn't even go out in public. Had to go fix it somewhere else. They were so shocked when they saw me. Sumusal ppl said they would fix it for free ONLY if the same guy does it. Think about it, who wants someone who really messed up their hair to even touch it again. They kept telling me it's not their fault, then who's fault is it?? Not mine. Paid $250 for bs. Deserves some negative stars. Only putting 1 cuz I have no choice. read more

I'd been searching for a good hair salon in the area for a while now. Recently, my friend recommended her hairstylist, Connie at Sumusal. Because many times a friend's recommendation is better than the reviews that we read online, so I went for it! I was a little nervous since I wanted to get a good portion of my hair cut, but Connie did such a great job! She was very detailed and took her time perfecting the cut and styling. At one point, they even had two people blow drying my hair simultaneously! I am grateful for my friend's recommendations, and I would definitely recommend to others! Go see Connie! She will take care of you, and she is super friendly. read more

I love this place so much! I come here all the time for haircuts and balayage! Ask for Connie - she's the best! Everyone is very kind and accommodating, I definitely recommend this place read more