They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

First great review of 2024!…read more I went through Yelp to request quotes for my LG freezer since it has frost built up inside the bottom drawer (the top freezer drawer was fine). I put in the request this morning, Sunday, Jan. 7th and I received a message from APPRO Appliance that they had availability on the same day! Fred was very responsive and clear with the pricing and communication. I reached out to Fred via text and took the 2 pm - 4 pm slot. Just after 2 pm, the technician Samir aka Sam came and was very friendly and professional. Sam walked me through the process and mentioned that the rail was bent and Sam was able to fix it. It was also mentioned that if this doesn't fix the issue, the parts would need to be ordered (only thing extra I would pay for) within the 90 day window and they will come and install it. They were very fair with the pricing and I appreciate that! Thank you so much! I def recommend them!

I highly recommend Liberty Appliance. Our dishwasher stopped draining and no amount of YouTube…read morevideos could get it back in working order. We called Liberty, and a technician was at the house within an hour. He was friendly and professional and went above and beyond the call of duty. A floor installation mishap in the past had caused the dishwasher to be locked in place. The tech somehow managed to get the washer out without pulling up the floor or causing any damage to it, which has seemed like an impossible task. He then used spare flooring to create a base for the washer so it wouldn't be a problem in the future. Most importantly, he found the faulty component in the dishwasher, showed me what was wrong, and quickly replaced it and got the dishwasher back in place. Good work at a fair price.

I called Liberty Appliance (703-649-9773) to assess and repair my LG washing machine which leaked a…read morefull tub of water that resulted in significant water damage. Abdul showed up, eyed the washer, said he wasnt able to move it to get behind it. I told him other service people were arriving and could give him a hand; he said he had to check a dish washer in the neighborhood and would be back in 10 minutes. He never returned and did not answer my calls or texts. Is this Liberty Appliance or is this Abdul? Stunned that a business can remain in business with this level of customer service!

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Very professional, great communication and honest. Recommend without hesitation A+ Tech knew…read morewhat he was doing and resolved the problems

I was connected with Top Notch Appliance service as they were the local contractor scheduled on…read morebehalf of Bodewell - the warranty service provider for my dishwasher. My dishwasher was only about 9 days old (purchased late Febrruary) when one of the springs on the door broke and the door no longer sealed which resulted in the dishwasher leaking. The Top Notch team came out on March 18th to assess the issue and determine the root cause which they said was the broken spring/door hinge. This was replaced under standard warranty and the technician left but told me if it was still leaking that they would need to look at the door. I ran a full cycle that evening and it leaked again so I called their number back and left a voicemail. A week went by and I had no follow up regarding someone coming back so I called again. I was told they "missed" the voicemail but would get right back to me. Another 2 weeks passed and they had someone come out to replace the whole front door panel. During that replacement, the technician damaged the brand new door and left dents in it. He told me that if the issue did not get resolved that I needed to let them know and they would put in for a new dishwasher replacement with the manufacturer, but if the issue was resolved that they would still need to replace the door as they left me with a dented door panel. While the major leak was resolved, it was still not sealing correctly on one side of the dishwasher as I was still getting water pooling at the top and dripping out on my dishwasher and the seal on the side was letting all sorts of particles surround the side whereas the other side of the dishwasher was spotless. I contacted their team back and received a voicemail again so I left a voicemail letting them know the status and requesting the replacement. I then called weekly for the next 6 weeks trying to get an update, leaving voicemails each time as no live human ever picked up. I started getting suspicious so I called them from a different phone number and a live person answered which proved my suspicion that they were just ignoring me. During that phone call they told me they had passed everything to the manufacturer and sent the manufacturer an email, so I requested they forward the email to me and provide me with the case number for the manufacturer. I never received the email they told me they would send and when I called the manufacturer with the case number they told me that they never received a replacement device request and the ticket was closed. I had to open a brand new ticket with the manufacturer and they had to send a different technician out to both look at the door with Top Notch Appliance left damaged as well as assess what the issue was with the dishwasher as they are unable to re-open old tickets. The manufacturer scheduled a different company to come take a look which happened today (July 7th) and they informed me that cosmetic issues such as the door are not covered by the manufacturer and that it needed to be handled with Top Notch - but they would work on the other issue. The overall communication from this company was terrible. They ghosted and ignored my voicemails, then lied to me on the phone. They never finished the service that they were contracted to do, and left me with a dishwasher that was still not working correctly, and had damage that they themselves caused. They did not even report all of their work back to the manufacturer. Their overall sheer incompetence has left me without a correctly functioning dishwasher and a damaged one for months. I would not recommend anyone do business with this company.

I was extremely pleased and highly recommend SSJ Appliance ! They are very responsive, show up on…read moretime, extremely professional and courteous. SSJ was able to find a part for my old washing machine savings me hundreds of dollars on a replacement machine. I will be recommending SSJ to my family and friends for anything they need to have done.

Pete was great! He took care of the issues with my HVAC system and even the duct work that previous…read morecontractors left behind. So thankful for Pete and his team! I highly recommend them. He also quoted $2,500 less than two competitors, with the nice, team shirts. He's honest and fair. I highly recommend SSJ!! Thanks, Pete!!

Our Bosch dishwasher was leaking. I found L&M on Yelp. I called them around 9:00 am and a repair…read moreperson (Buddy) got to my house by 1:00 pm. He had the part I needed, installed the part and then tested the dishwasher. The price was reasonable. Buddy also answered questions about the dishwasher and provided good advice. Nice to find someone local that we can trust if we need future repairs.

This gentleman replaced our ice maker only several hours after we called him. He was careful and…read morekind. He charged the exact price he said on the phone. It was very reasonable- other folks might have charged nearly as much just to come take a look. Call him for help with your ailing appliance.

We have worked with RJ appliance twice with our rental property and they are great! Fair pricing…read morefor consultation/evaluation.

Gave me a fair assessment of my dishwasher and honest options. He recommended not repairing but…read morereplace. Cost him a service call but the best answer for me. Thanks.

Gentleman was friendly, diagnosed and fixed the problem with my dryer very quickly.read more

Zero stars! Horrible service! My brand new Samsung dishwasher (model DW80CG4021SR) does not drain…read moreat the end of each cycle. It drains during the cycle but not at the end. Samsung sent these people out who look at it, starts a cycle, stops it immediately and leaves within 4 minutes saying it works with no issue. When I asked to run a full cycle I was told they don't do that and there was nothing they could do. As soon as the tech left, I started a cycle and sure enough the dishwasher had about 2 inches of standing water at the end of the cycle. I took video of the issue and sent it to the tech. I was ghosted for several days until someone else responded days later saying they'll be out the next day to replace the compressor during a 6 hour window. I took off work a second day. The tech came and ran another quick 2 minute test and started the same song and dance and even blamed me for leaving the door closed and letting condensation collect. The compressor wasn't replaced as they said earlier. After me showing him the video again and him asking AI what to do he said they'll have to replace a water valve. Of course they didn't come prepared and didn't have the part with them. He said they'll have to come back and I will need to disconnect the dishwasher before they can work on it next visit. When I received a call back a couple days later, I told them I cannot miss a third day of work for this issue and asked for a day I was off in 3 weeks. I was told they can't schedule out that far and I'll have to call and reschedule. It was their way or the highway. Avoid Samsung at all costs. This company provides their warranty "service". They are worthless.

The service I received was amazing. They came same day and the technician was very knowledgeable…read moreabout my system.

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

All Appliance Solutions is the most reliable and trustworthy service provider I have ever had the…read moregood fortune to find, They have always gone above and beyond. They always recommend what we actually need, and explain why that solution is the right one. This company will restore your faith in people!

We thought we had fried our microwave. Ankur came within the…read morearranged window, replaced a diode (that indeed had been fried) and brought the system back up and normal. He was very efficient and courteous. The phone call to his office a few days earlier was also very courteous and efficient. We will use them again.