On Monday our refrigerator began leaking at an alarming rate and we contacted Appliance Check…read more Sunny came out the next day (Tuesday) during the promised time window and diagnosed the issue promptly. He picked up the required part that evening and came back the next day (Wednesday), fixed the leak, cleaned up, and gave me some tips and tricks. He accepted payment digitally and was reasonably priced. He was communicative and on-time. The whole experience went smoothly and I would recommend Sunny at Appliance Check for anyone requiring appliance repairs.

Contacted this company about a dryer that would not heat…read more Found them via Yelp searching for Whirlpool technicians. Bad: * Slow to reply (contacted via website form) * Called first despite asking for contact to be email; responsive via email once going * Arrived before scheduled window (did both email and call ahead, tho showed up without confirmation) * Van unmarked (as far as I saw) * Person who knocked (apprentice?) unmarked (as far as I saw); actual main person was marked * Price almost as much as a new dryer * Bill not itemized (I didn't ask); I wonder if I ended up paying for an estimate despite the fact their website says it's free (or that's how I read it) - if not the price was even rougher Good: + Work was as desired + Friendly & polite + Switched to more advantageous coupon; despite that price comment above remains + Explained things, showed worn part after swap. Cleaned up after selves (even better than it started). Of note (not bad or good for me but may be worth knowing): = Had the part so were able to diagnose and repair same day = Upsell (4 parts instead of the 1 asked for, but with wear in mind probably worth) = Person scheduling was same as the service person (sign of a small company likely) = Website makes me wonder if they are Whirlpool certified or just use the closest language they can and not be to draw you in = Technicians were speaking a non-English language between themselves = Took a phone call while on the job = 90 day warrentee "same as the part when we buy it" TLDR; ok company, I almost hope they made some money on me and use it to become better overall. I feel like appliance companies specialize in knowing how much a new appliance is and charging just slightly less than it's worth the hassle to get a new one (in addition to doing good work [hopefully]) - no exception here (price around $400). It is hard to give above 3* ("OK") with that in combination with the above. But probably 3.5*.

I called Liberty Appliance (703-649-9773) to assess and repair my LG washing machine which leaked a…read morefull tub of water that resulted in significant water damage. Abdul showed up, eyed the washer, said he wasnt able to move it to get behind it. I told him other service people were arriving and could give him a hand; he said he had to check a dish washer in the neighborhood and would be back in 10 minutes. He never returned and did not answer my calls or texts. Is this Liberty Appliance or is this Abdul? Stunned that a business can remain in business with this level of customer service!

a technician came, "fixed" my dryer, gave me no receipt for a $310 service, and left. The dryer…read morestill doesn't work and I can get hold of anyone. Don't call them.

After considering bids for a dishwasher issue we were having we had Sunny come out and take a look…read morefor us. What drew me to Expert Appliance Services was their stellar rating here and customer satisfaction. Everything was quick and efficient and the problem for now appeared to be minor. I appreciate the effort Sunny took in coming out and helping us. In the future we will definitely come back to the company for when it necessary to help us fix whatever may break next!

Sunny immediately responded to our service request, and he arrived right on time. He is very…read morefriendly and professional and immediately went to work on our leaky refrigerator. The repair required very detailed work, which Sunny provided expertly. He patiently explained what the problem was and fixed it quickly and efficiently. And his work was very reasonably priced. We would definitely call on him again for any future appliance repair.

I called for a failing refrigerator, and then I accidently texted my info to the wrong #. He called…read moreme back anyway in about ten minutes. I explained the problem and he recommended cutting my losses and getting a new refrigerator, which I did. Plus he had recommendations for models. I really appreciate his honesty. He could certainly have come by, charged me for a service call, and then told me that it was hopeless. five stars!

I accidentally pulled my oven door off on a Saturday morning while I was home alone. After 15…read moreminutes of unsuccessful attempts to get it back on, I called Tim. He walked me through different strategies, looked at some photos I sent, and even offered to FaceTime me through it -- and voila, the oven door was back on. I've got his number saved in my contacts now!

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

Technicians were polite and professional. Charged exactly as quoted and were done fixing my dryer…read morein about an hour. Cleaned the space before they left.

Had a great experience with BrightCrest!…read more My mom's fridge was acting up and she needed for someone to come out same day to help us evaluate. After getting a number of messages and calls from other providers, I went with Jacob at BrightCrest. His message he sent was very up front with all the information on his side that was helpful for me - the initial service fee, website and phone number to reach him all laid out tranparently.When I called, her picked up right away and told us he could be there later that day. He arrived within the window of time he told us, got to work immediately and was quick to identify the problem. He then let us know he would need to order two parts and made sure to show us the cost of each before ordering them. We really appreciated the transparency! The parts arrived the next day and he was able to come back out the morning after that to fix the fridge. Jacob seems to be a man of his word and we were very happy with his service!

I used the Yelp search tool to find BrightCrest as my gas dryer started smelling like gas when…read moreoperated. They promptly responded to my request, and I had a technician at my house within a day. They fixed my dryer. A technician even came to my house on a Sunday to follow up on the service call. They are courteous, and their labor costs are very reasonable. I recommend that you consider BrightCrest when needing an appliance repair.

We have been using this company for close to 10 years. This family business caters to its clients…read morewith professional and knowledgeable expertise. Good advice as to when repairs would not be cost efficient. 30 day guarantee on work performed. Always a pleasurable interaction from initial calls to appointments.

Jim was on time and called 30 minutes before coming over. Excellent communication with scheduling…read moreoffice. Excellent repair service. He went above and beyond and replace the dishwasher seal. I will hire him again in the future.

Don't hire this contractor, terrible expertise! I contracted them to repair my freezer, which…read morewasn't freezing correctly. They claimed it was because the door wasn't positioned correctly. They fixed the door, now a few months later I have the same problem of the freezer not freezing. I called a different company and have identified a different cause. I don't know if it will fix the problem, but what I do know is DMV Pro Tech did not fix it. Definitely not worth the time and money.

Hire at your own peril. The tech, and I use that term lightly, was at my house four times and my…read morerefrigerator/freezer still does not work. In fact, issues that did not exist when I first requested repair service are now the problem. The repairman has not replied to my text from Saturday. Look at the other reviews here. Something fishy - either 1 star or 5 stars.