Our Bosch dishwasher was leaking. I found L&M on Yelp. I called them around 9:00 am and a repair person (Buddy) got to my house by 1:00 pm. He had the part I needed, installed the part and then tested the dishwasher. The price was reasonable. Buddy also answered questions about the dishwasher and provided good advice. Nice to find someone local that we can trust if we need future repairs. read more

This gentleman replaced our ice maker only several hours after we called him. He was careful and kind. He charged the exact price he said on the phone. It was very reasonable- other folks might have charged nearly as much just to come take a look. Call him for help with your ailing appliance. read more

Highly recommend. Called and got service on our Dishwasher where water did not empty from the tub. Needed a new valve. Came in AM, ordered the part and came back in PM to install. He has also repaired our Dryer in the past read more

We have used Buddy of L&M Appliance Services several times and found the work (dishwasher, dryer) to be outstanding. Buddy responds quickly, communicates clearly, and diagnoses the problem with amazing skill and speed. The price for the work is very reasonable -- Buddy is always mindful of how he can save his customers from unnecessary costs. Absolutely top flight and professional. I recommend L&M without reservations! read more

Fast, reasonable, reliable. A service tech came by when he said he would fix the problem. Thank you.

Very happy with the service. Very friendly, courteous and prompt. Very knowledgeable and gave expert advice. Would definitely call again if I need future repairs. read more

I t was easy to make a service appointment, got a call before the technician arrived and Mr. Howard Wheedon, the tech who arrived on time was experience, knowledgeable and most importantl, honest. I greatly appreciated his candid answers to my questions. I will use them again and recommend them and Howard to people in my circle. read more

Furious. L&M was recommended to me to repair my refrigerator ice maker. The cost was prohibitive to do it, about half a new refrigerator. Buddy, the owner, measured the space for me to buy a new refrigerator. Went to Best Buy, Reston and bought a new refrigerator. Best Buy, Reston, had the refrigerator I purchased sent to its Baltimore warehouse. From there Best Buy hires an independent contractor to pick it up and deliver it to my home, about five blocks from the Best Buy store in Reston. When the refrigerator was delivered it did not fit in the space! Why? Buddy measured the top width of the space, not the middle or bottom. The delivery people laughed at the error..stating how could an appliance repairman make such a foolish mistake! So..me..no refrigerator..AND, probably have to pay the cost of two men, probably at an hourly rate for 4-5 hours, the Enterprise truck rental and also start all over again with Best Buy! Really upset. Plus now, have to repack the freezer and refrigerator after taking everything out and storing it. read more

Luis came out to repair my washing machine, which is a really old one. But I can't afford a new one. He had to order parts and came back later to complete the work. That was six weeks ago and it's running great. His price was something I could afford. He is a very pleasant man, I felt very safe having him in my home. If I have another problem I will call Luis. read more

Came home to water all over my kitchen floor from the dishwasher. Buddy to the rescue!! Instructed me to cut off the water and how to drain the dishwasher. My sweet son cleaned up the floor for me. This was 8:30 at night and he still answered the phone...thank you! He squeezed me in the next day and came with parts in hand of what he thought was needed. This was the third time I've had to call on him and highly recommend. Buddy is very friendly, we chitty chat about our kids going to rival highschools, professional and polite. He's in and out the door very timely and very honest! Every girl should have this great appliance guy in their speed dial!! read more

Our 20 year old washer decided to stop agitating (it would fill and drain, but no swirly agitation action). I called Buddy (the owner) at L&M Appliance Service on Monday and he was able to come out on Tuesday afternoon (perfect!). Buddy called me to say he was on his way and he and his son arrived about 10 minutes. Based on my description of the problem, Buddy had the replacement parts in hand. he disassembled the washer, located the broken gear, replaced it, reassembled the washer, and checked it for proper operation. Buddy was fast, responsive, professional, and friendly. He was also about $80 less (for the same amount of time) than the guys I used when the dryer got tempermental a couple of years ago. L & M Appliance Service (and Buddy) is now my goto guy for appliance repair -- and with 20+ year old appliances, I'll probably be going to Buddy a lot more. read more

Had a slow running water problem with a side by side GE refrigerator. Called Buddy and gave him the model number. He came over the next day with the right part and fixed the problem. Buddy is very honest and good. read more

I found L&M here on Yelp and have used them twice now. I'm happy to report that Buddy was fantastic and deserves his five star ratings. He came once to look at my dishwasher and it turned out to be a bit of a lesson in dishwasher maintenance for me, which was worth the money. The second time, I asked him to come look at my gas oven after I had a pretty good flare-up on Easter Sunday. He took the insides out, took a look, turned it on, coached me through getting it cleaned up and gave me some reassurance that I could turn it on without burning my house down. Again, nothing major was wrong but it was worth the cost of the service call for the peace of mind and the learning. In addition to being knowledgeable, patient and friendly, Buddy also just runs a good business. He returns calls, he's often available the next day, he arrives when he says he's going to arrive and he doesn't give a four hour window, but an actual time, and calls when he's on the way. It's been a pleasure dealing with him and I couldn't recommend him more highly. read more

We called L&M Appliance this morning at 8am to repair a washing machine. (It ended up being a broken drive coupling.) They said they may have an opening this morning, called as promised and came out and fixed it -- all before noon! Great service and great price. Many thanks! read more

Called him to fix my broken washer - he was fast, knowledgeable, and fun to work with! From walking in the door, to taking the washer apart, fixing it, putting it back together, and giving me my receipt, maybe 15 minutes went by? To put it simply: This guy knows what he's doing, and he's GOOD at it. Watching him work was a joy. Wish all customer service experiences could be like this. Definitely a must-use if you need an "appliance guy" in Northern Virginia! read more

We were very pleased with Buddy's service. He couldn't repair the dryer due to it being a venting issue but he gave us a stellar recommendation for a dryer vent company and his expert assessment was reasonable. read more

I had amazing, fast and thorough service that took honesty to a new level. I am a "need to know gal" and although this could be annoying to some, I was met with great cordial answers. When he could have raked me over the coals, he did nothing but take care of me with great service. I will call him again for any appliance need I have in the future. Terri read more

Great decision to call L&M. I had a major refrigerator leak on Sunday night that caused some pretty significant water damage. I debated on calling Whirlpool Service, but found L&M on Yelp and saw the great reviews. I left a message on Sunday evening and received a return call on Monday morning. Buddy showed up on Monday morning and diagnosed the problem. He didn't have the specific part but ordered it and said it would be in by Wednesday. He came back on Wednesday morning and installed the part. I have a fully functioning refrigerator and saved myself $3000 (because the wife wanted to buy a new one!) L&M is efficient, affordable and will be my go-to for any other problems that I hope I don't have to face in the near future! Buddy at L & M is your guy!! read more

Based on Yelp reviews, I called L&M and left a voice mail message on Thursday morning around 8:30 this week to seek a repair on our refrigerator. Received a call back less than 30 minutes later. L & M told me they'd come by that same afternoon. By 12:30 p.m. that day the repair was complete. Cost of the repair was reasonable. Speed of service, outstanding. I got to experience why L & M gets all the five star reviews. They have one from me now. read more

I have a Jenn-Air gas range and one of the burners would light but the igniter would keep clicking the entire time the burner was on. I called L&M Appliance Service and Buddy came out to take a look. He had to order some new parts and was back a week or so later and my range is now working great. He's very polite and I will certainly call on him again if any of my other appliances need repair. read more

My refrigerator water dispenser stopped working. Buddy returns calls quickly. He was actually able to diagnose the problem over the phone as a frozen line. He came over the next day and fixed it quickly using one of his homemade devices. He also warned me that the insulation was breaking down in my fridge and that the water line could refreeze at any time. Love the honesty. Reasonable fees as well. read more

I called this morning and got an appointment the same morning. The technician asked me for the brand name of my washer. He came in and fixed the washer in no time. He had the part in his van. Great job! Thanks read more

Buddy is simply the best. Suffice it to say I had several bad experiences with a massive retailer to get our ice maker repaired. One call to buddy and everything was fixed the same day in a quick amount of time. He was very friendly, professional and expeditious. And his work was high quality and at a very reasonable price. He has earned our business for any future appliance repairs. His 5 star rating is very well deserved. read more

What a great guy. I called with a problem on my refrigerator. He asked couple of questions and told me to try cleaning front part behind the cover. 15 minutes after I got that done refrigerator was working fine. It is very hard to find an honest man that will share information without charging a service call! WILL USE AGAIN FOR SURE IF NEEDED. THANKS FOR THE GREAT ADVICE IN MY CASE :) read more

I used Yelp to help me find someone to check out my dryer which was making funny noises. Buddy was very courteous and professional. He was willing to work with me to find a time that worked in my very full schedule. He called to let me know he was on his way and was even early for the appointment. The problem was very minor. It took him just a few minutes to find and fix the problem. He spent extra time cleaning out of the dryer and making some minor adjustments. The total bill was very reasonable for the service provided. I will definitely call him again. read more

Very impressed with L&M, Buddy came out within two hours of my call on a VERY rainy Friday when we had a gas leak in our stove. He was quick efficient and extremely friendly. He fixed the leak and only charged us for a service call, very reasonable price. Thanks Buddy, you saved the day! read more

I called Buddy to discuss a problem I was having with my older electric dryer. After a few minutes he told me that it would cost too much to repair my machine. He suggested that I buy a new dryer. His honest evaluation saved me money. read more

I generally hate plumbers/electricians/repair guys, for fear of being gouged and just the general inconvenience of scheduling, missing work, etc. Buddy was as good as it gets. He clearly communicated when he was on his way, and showed up during his promised window. When he heard the odd sounds my washing machine made, he told me what he suspected, and what I would see. He nailed it. He gave a very reasonable price for the part and roughly one hour of service. read more

Price is reasonable and his response time is excellent. I will remember to call him for future repairs of my home appliances. He even called the next day to check on the progress. I have never met a repair person so professional and courteous. read more

Buddy is superb!!! Not only does he respond to a request for service immediately, but his efficient work skills allow him to schedule you immediately, and he arrives on time, if not a little before!! His knowledge allows him to be super fast in his diagnosis of the problem, he has parts available with him (especially when you can give the model number and symptoms); he is skilled + efficient in his work and extremely reasonable, all of which are echoed throughout the reviews here! I, like others, found Buddy on Yelp, and after reading his 5 star reviews, and after finding my previous 'go-to' person did not work in the area anymore (who then also gave a recommendation of L&M Services), I called Buddy. Buddy kindly accepted my having to 'handle' this refrigerator problem by long distance, as I was in another state. L&M Appliance Services is definitely my 'go-to' appliance person, now! I highly recommend Buddy and his L&M Appliance Services. read more

I called L&M based off the wonderful reviews on Yelp for my washer that needed to be fixed as the spin cycle wasn't working. I called and spoke with Buddy and described my issue and he was able to give me a general quote over the phone. He was also able to come out the following morning, gave a 1 hour time slot instead of 5, and called when he was on his way. My boyfriend was home so dealt with Buddy and said that he was super helpful, polite and fixed the issue that morning! We needed 2 new parts replaced and Buddy stayed to make sure the cycle worked--all for under $200. Would highly recommend and use again! read more

We have called upon L&M Appliance several times and are always extremely happy with the service received. Buddy is awesome!

Buddy Buddy Buddy! Returned my call quickly. Asked for the model # so he could research before he can out. Showed up on time - Early actually. Very knowledgeable and charged me a very fair price. L&M is saved in my phone for future work. Excellent experience. read more

We recently had the privilege of working with Buddy after our dishwasher broke (it turned out to be a wiring issue), and he was incredibly responsive, friendly, knowledgeable, and fair. I would not hesitate to call him when anything else breaks *knocks on wood. read more

Happy to add to the other five star reviews. Buddy is great! Responsive, prompt, knows appliances and can fix them! Sensible and gives good advice. For us he has fixed a number of dishwashers, a stove, and a washer over the years. Fixes appliances all over Northern Virginia including Arlington. read more

Buddy was great. He got to me on short notice, right before the holiday for a non-emergency, called when he said he'd call, gave me reasonable window, gave me a heads up when he was close, came, fixed my dryer quickly, and was friendly and professional. He brought my newspaper up from the bottom of the driveway (it's sad that doing so is quite notable, but virtually no one does). read more

I called Buddy on a Thursday and left a message. On his voicemail prompt, he said he will call back within an hour. True to his word, I received a call back within an hour and had me scheduled for the next day. He gave me a 2 hour window and showed up within the time frame. He is very professional, his prices are reasonable and he will not replace any part on your machine if it is not necessary. I highly recommend Buddy and this company. read more

I did not hire him but I have to give him a good rating bc he had the courtesy to return my call within hours of me leaving the message to say he did not do what I was asking. I left 10 messages and only one other person (other than L&M) called me back which I find typical for the DC area unfitly. I will call him back if I need an installation with which he can help me. read more

I called a different 4.5-star rated appliance repair place from Yelp, left a message and never got a call back. I left a msg for this guy - he called back within the hour, came out the following day (5 minutes into the 2-hour window he gave me), and had my range fixed in 45 minutes for $150. The repair even required new parts, which he had on hand. It doesn't get easier than that. Highly recommended. read more

Buddy fixed my refrigerator and thanks!