The people at this business are the best!! They were great when my Dad purchased a mobility scooter…read moreand lift from them. When my Dad passed they were just as helpful in taking those items on consignment for my family. They have gone above and beyond in dealing with buyers and their needs. Some of who were a nightmare or no shows. Scott and the staff have all been amazing. I don't know how we'd do this without them!!! They are super knowledgeable, helpful and kind. You will never regret doing business with them.

I took my lil blue scooter in because it wouldn't move . I installed new batteries but still…read morenothing.. so I took it in and dropped it off with beautiful Paige and was really expecting a tremendous bill , like 3 to 5 hundred ... about 24 hours after I dropped it off Paige called and said it was ready that it was a malfunction in the wiring ( evidently my fault when installing the batteries ) the bill was $40.00 and I couldn't be happier .. an honest place of business is a wonderful place to find theses days and this is one ... I HIGHLY recommend these folks for all your mobility needs .. thank you Scott and Paige

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

I am extremely disappointed with my experience with Arrow Lift. A mistake made by their technician…read moreleft my residential elevator in worse condition than when they arrived. One of the elevator doors has been locked shut, which is completely unacceptable--especially for equipment meant to provide accessibility. What makes this even more frustrating is that it is taking three days for Arrow Lift to return and fix a problem caused by their own error. As of now, the door remains locked, creating an ongoing accessibility issue. Customer service has been virtually nonexistent. Everyone I have spoken with has been condescending, dismissive, and uninterested in taking responsibility or correcting the mistake. The manager, Kelsey, in particular, was rude and condescending and has no business speaking to customers in the manner that she did--especially when Arrow Lift is clearly at fault. If you are in need of a wheelchair lift, residential elevator, or any accessibility equipment, I strongly urge you to choose a different company. Reliability, accountability, and basic customer respect are severely lacking here.

Everything went well! We were in dire straits. My sister is sick with cancer and very weak. So many…read morehospital visits--which means her 60+ brothers have to help her up the stairs. It was traumatic every time. Arrow Lift fixed us right up! From estimate to installation was 2 days. No kidding. I wish we could have afforded a curved one as even two steps for her are terrible. But the cost is only for rich people. It's a shame. Arrow lift was very responsive and professional. Would highly recommend.

I am so happy with this business and the excellent quality service I received from them. I am a…read moreparaplegic. I have an electric wheelchair and a manual wheelchair a few weeks ago the back wheel on my manual wheel Wheelchair fell apart. The rubber came off and the ball bearing were not in the best shape. I spent well over a week trying to find a supplier that had a replacement wheel for this wheelchair, I finally came across pomona medical supply. I gave them the serial number of My Wheelchair and the brand. They had an extra wheel that would fit My Wheelchair! We delivered the wheelchair to their office and within 40 minutes. They had replaced the wheel given all four wheels a little bit of a tuneup and sent me home with it! The staff was very nice. They charged me $110 for the new wheel which is on point with what every other Supplier I talk to you told me the wheel would cost. I highly recommend this business. They are in a bit of a dodgy area so be sure you lock your car before you go inside lol overall I give this business a 10 out of 10 I am very grateful that they were able to meet my needs While I am mostly dependent on my electric wheelchair. There are times when my electric chiller will not fit in places that I am trying to go and we have to use my manual wheelchair so it is a very important part of my day-to-day life and I am glad to have it back Thankyou, thank you, thank you Pomona Medical Supply

I called to inquire about hospital bed. I went in next day, Mike was very knowledgeable, answered…read moreall my questions, & no charge to take old hospital bed ! Mike & Gabriel delivered bed, assembled bed quickly ! I was very pleased with their customer service ! I would highly recommend Pomona Medical for your Durable Medical Equipment !

As a rheumatology provider, I truly appreciate working with a compounding pharmacy that is…read morereliable, knowledgeable, and patient-focused. The team consistently delivers high-quality customized medications, excellent communication, and outstanding customer service. They are attentive to dosing needs, allergy considerations, and medication tolerability, which is incredibly important for many of our rheumatology patients. Prescriptions are processed efficiently, and patients frequently report positive experiences with both the staff and delivery process. It is refreshing to collaborate with a pharmacy that genuinely prioritizes patient care and clinical excellence. Highly recommend.

This place has one problem, no public restroom. I'm a senior and sometimes that's apparent problem…read morefor me. Otherwise the customer service team inside is very good and the patience they give me is very well appreciated. Keep up the good work

Outstanding customer service and support. Charles M delivered my wheelchair and took the time to…read moredemonstrate how to use, breakdown, assemble the chair. Answered all my questions and concerns with his experience and knowledge of my wheelchair. He showed compassion, patience, and gave me great tips on safety and troubleshooting. I highly recommend Reliable Medical for all your medical equipment, supplies, parts and service. Thank You Charles

If you find yourself in need of people that are honest, knowledgeable, reliable, with patience of…read morea saint - you found them. No need to go further. Oh did I mention prices are fantastic. U2 Mobility 850 E. Parkridge #107 Corona, 92879 Cel 909-821-5087 Tel 951-898-0888 Fax 951-898-9888

I had an amazing experience I would like to tell you all about ,two of my three mobility scooters…read moreneeded batteries so I called U2 mobility and in a couple of days,Jay one of the technicians came out and in half an hour had both scooter batteries changed and I was up and running again. What a relief that was, the owner John Gunner box is also amazing, he has crippled from a former accident when he was young but; gets around better than most healthy people. I highly recommend this business. they are clean high-tech, and most of all caring for those who need their help and; honest to a fault. I am your most obedient servant in Christ Jesus. Daniel Bryan Jones, Corona

Was looking for a new powered chair to help grandma enjoy the outdoors again. Broke her foot years…read moreago and isn't able to walk long without pain. I found them and compared quotes, but was sold with friendly service over the phone. Stopped by and checked out some chairs with grandma, found one she likes and was reasonably priced. They taught us how to work it properly and have taken it for maintenance since grandma loves the thing but isn't too careful with it! We rarely have to wait long for service, plus manager at the warehouse is great to work with, they treat you with kindness and respect, and has patience with the elderly unlike other places we had to deal with in the past.

I love my chair, it is beautiful and handles very smooth.My customer service representative was…read moreprofessional, attentive, to my personal needs .Thanks Javier!

Chino Medical Supply has great service and a wide selection. The staff is kind and helpful in…read moreexplaining how to use the equipment. The store is clean and well-organized, and they go out of their way to make sure you leave with exactly what you need.

I read the reviews of Chino Medical Supply. I went in to buy a Blood pressure cuff . I purchased…read moreit only to find out I had the same one at home . I was still in the parking lot when I noticed it. I went back into the store to return it . The sales girl was very polite and called her manager . To my surprise her manager said NO RETURNS . It had been less than 5 min that I went back into the store . I hadn't used it. STILL NEW. This is not costumer service. The cuff was $50.00 Can you imagine if I had bought a more expensive item and only had it for 5 min. If I had tried to return this item a month later I could see his or her point. BUT 5 MINUTES.This manager in my opinion is out to make sales. This manager doesn't care about the customers. Just about making money . Karma always comes back . BUYER BE WARE

This family-owned wheelchair company has been serving long-term care nursing home residents for 20…read moreyears. They are passionate about their clients and will help you identify the best product for you or your loved one.

From the owner: Specializing in customized manual and power wheelchairs using optimal seating & positioning…read morecomponents, designed by our Assistive Technology Professionals (ATP). RSS is accredited with CHAP and licensed with RESNA