Many people have such wonderful experiences at this location. Unfortunately, last fall, I did not…read more I found much of the staff, specifically the owners, to appear distant, disinterested, and lacked awareness. While many of us are emotional when we enter the space, I found it rather sad that I had no introduction the first day. I had no idea who anyone was. There was not even eye contact from the front desk when I came in lost on the first day. Perhaps two of the team members properly greeted me which was lovely. But I quickly learned that the welcomes and departures are seldom celebrated in this program. Some of the staff were not equip to deal with confrontation. If you are working with a vulnerable, emotional, and recovering populations, I expect better accountability, deescalation, guidance, and resolution. Shying away from uncomfortable, but important topics like racism and a*sault need to be addressed appropriately and thoughtfully. I'm not expecting perfection! I think I wanted a warmer, kinder environment where the team was attentive and caring. I hated feeling like another statistic running through their program. It was a wonderful group of participants at the time, but the faculty single-handedly made clear that Harmony Place would be the opposite place for healing. One last note is that the entire Harmony Place Monterey lacks diversity in staff. I think this was a large con as well. Hoping there are improvements and wonderful experiences for future groups!

Dr. Schwartz and the other therapists at HPM, Harmony Place Monterey, have helped me tremendously…read more I underwent 6 weeks of their PHP, Partial Hospitalization Program, 6.5 hours per day, 5 days a week, in September and October of 2021, followed by 4 weeks of IOP, Intensive Outpatient Therapy, 4 hours/5 days per week in November. I learned the core elements of CBT and DBT, also how to understand, process my childhood trauma and to manage my depression and anxiety. The Core Group Therapy sessions and Men's Group sessions gave me important development to recognize and cope with emotions. This development and semiweekly and weekly one on one therapy sessions with Dr. Lee Larimer truly achieved dramatic benefits. I continue to attend Dr. Schwartz's biweekly alumni sessions, as well as psychiatric appointments at CHOMP Behavioral Health as needed. Most recently, after 18 months on the waiting list, I have a personal therapist at CHOMP. All of the HPM staff made me feel welcome. They communicated their roles well and executed flawlessly. My professionals, therapists and their aides were excellent, deserving of recognition for excellance all, but particularly Mana Godbole, Lee Larimer, Megan Williams and Mark Schwartz. Harmony Place Monterey made me feel safe, a huge accomplishment. They gave me an excellent opportunity to learn, grow and heal. It's been 6 months since that 10 weeks of intensive therapy and I'm doing very well, incredibly well. I no longer take psychiatric medication and I am making constant strides to create healthy social relationships. My depression and anxiety are well under control and getting better and better. I can understand how my experience may sound magical, but that's how it feels. I've worked very hard for this for many decades. Thank you very much.

Pacific Coast helped my grandma out there in Salinas recover from a knee surgery she had and they…read morewere awesome to her. She came home talking all about how nice they were and how well cared for she was. Would highly recommend.

Client-care and service is excellent. The staff (nurses and CNAs) are highly efficient…read more Station 1 is remarkable. Recommended!

This is a great place. The staff was everything. They genuinely care and it showed in there…read moreinteractions with me and my fellows. It was almost as if I wasn't in treatment and more like I was with family. There are rules which demands structure that I wasn't used to but was 100% necessary. And I'm happy I landed there. I feel great about the direction I'm going today, which is completely the opposite from where I was going when I stumbled in, days ago (literally). Food +++ therapy +++ Activity +++ clean +++ p -Richard

Staff at BFR are very kind and welcoming. I felt very comfortable in my one on one counseling…read moresessions with Matt. Very easy to talk to. Big fan of Damon's groups. We go on very fun outings which is another great part of BFR... hikes, swimming, beach trips. I also really appreciated Darlene's support. Over all every one was great!!

This facility is horrible. When I was having incognative issues and transferred back to the…read morehospital, the staff stole all my belongings. Never got them back. Horrible situation. Still hurts.

One good facility for rehab. Thank you cypress ridge for taking well care of my grandfather, it was…read morea very pleasant place to be here. The quality of care was excellent, therapy did there big one with assisting. Nursing was always on time with medications. Admissions was my first point of contact and always had answers to my questions and concerns. Activities was great with they're candle light dinner. Thank you. If you are looking for a rehab nursing place I would recommend 100%.

Salinas Valley Post Acute provided the best care I have ever seen in a facility. The medical staff,…read morephysical therapy team, housekeepers, and kitchen staff were all exceptional. Everyone showed genuine warmth, kindness, patience, and compassion toward my mother and all the residents. They treated my mother like family and always made her feel safe and cared for. I am deeply grateful to the entire staff and highly recommend this wonderful facility.

There are moments in life when you place someone you love into the hands of complete strangers and…read moresimply hope they will be treated with compassion, dignity, and respect. That was the situation I faced with my brother, Mike. From the moment he arrived at Salinas Valley Post Acute, it became clear that this was more than just a healthcare facility. After settling in, Mike told me something I will never forget. He said that someone greeted him with a simple, heartfelt "Welcome." Then, with a smile on his face, he told me, "It was the first time in a long while that I had felt welcome." Those words stopped me in my tracks. It reminded me that healing isn't only about medication, therapy, or medical treatment. Sometimes it begins with kindness. Sometimes it begins with making a person feel seen, valued, and accepted. In that single moment, your staff gave my brother something he desperately needed--hope. I also want to extend my deepest gratitude to Ashley. She has taken the time to personally call me with updates about Mike's condition, and those calls have meant more than words can express. During a difficult and uncertain time, she provided reassurance, compassion, and peace of mind. Knowing that someone cared enough to keep me informed made an enormous difference. Mike is still receiving care at Salinas Valley Post Acute, and every interaction I've had with the staff has reinforced the same impression. They don't simply care for their patients--they care about them. The professionalism, patience, dignity, and genuine compassion shown by everyone we've encountered have been nothing short of exceptional. To Ashley and the entire team, thank you for treating my brother as a human being first and a patient second. Your kindness has made a lasting impact on both of us. Long after the treatments are complete, we'll remember something much bigger than medicine--we'll remember how you made him feel. Thank you for giving my brother a place where he felt welcomed when he needed it most. Danny D. Mikes little brother

First, we did not choose to go to Natividad Hospital or the Rehab Center. My wife fell at home and…read morethe fire department had to take her to the nearest hospital which was Natividad. Given a choice, we would have chosen Memorial. We have Medicare and an excellent Supplement so we can go to Memorial, while Natividad's primarily serves patents with MediCal or no insurance that Memorial probably would not take. Her hospital stay was satisfactory. There are some minor complaints such as the food is horrible and you have to call someone to clean a toilet if you need it cleaned. The treatment she received at the Sam Karas Rehab Center was good. The PT's and OTs were very good. Our complaint is that my wife was being discharged before she was physically ready to go home in both or opinions. Some of the PT's told us privately that they didn't feel she was ready to go home either. We appealed that decision to Medicare which entitled her to a couple of extra days in the Rehab Center while her appeal was being processed. Medicare denied our appeal, but the reports they submitted to Medicare stated that she was able to do things that she could not do. The Director threatened us that if we didn't leave, we could be responsible for the entire bill of her stay should she stay. So, I took her home. It was obvious that they are not accustomed to dealing with people that either know their rights or know how to find out what they are. We could understand their motive for sending her home early before she was physically ready to go home. It wasn't money because she still had at least 9 days that would be covered fully by Medicare. We believe it has to do with their discharge rate based on comments made by the Director to the press. We are now in the process of going to the next level which is taking legal action against the hospital and according to our attorney fully expect to be successful in our action.

My grandmother went to Windsor Skyline after she was discharge from the hospital. She started…read moreemergency dialysis during her hospital stay. Mona was very efficient at coordinating her admission from the hospital. She was also very diligent when coordinating all the transportation to and from the dialysis center. All the staff at Windsor was very professional and very helpful. We will visit my grandmother everyday and they were always very friendly. Mona was very efficient and very diligent with my grandmothers discharge. She made sure that my grandmother left with everything she needed. The discharge was very smooth and as her caretaker I left very confident and prepare.

My dad has been here for over a year now and I want to thank the staff for the overall care and…read morepatience they show. Placing a loved one in a skilled nursing facility isn't easy, but seeing how they treat him with kindness makes a difference. I know he is in good hands with Windsor Skyline. The nurses, aides and management check in regularly. I appreciate the way they've kept me informed and made me feel included in his care. Thank you Windsor!

F*ck this place is the easiest way to describe dealing with the business side of this place. It's…read morebeen 8 weeks now that we have been waiting for a refund from here. Every day it's a new excuse from someone. And depending on who you talk to you will hear a different reason or answer. Horrible horrible horrible customer service from here.

As a retired RN, I am on high alert with any medical care facility. My sister was in aother…read morefacility in Salinas an extended period of time while we serched for somewhere closer to scottsvalley. The smell, the poor staffing, bad food, and no 'licensed' care givers continued to get worse. Divine intervention arrived and my sisters condition bumped her up to a level where skilled nursing was necessary. Salinas Memorial transfered her to Eden Valley Care center even farther away from family. The difference was extraordinary. The staff are trained, care giver to patient ratio is above state requirements. There are cleaning staff and laundry staff so that the CNAs are free for patient care. There are LVNs and RNs in house. The food is tasty and a good balance of nutrition, and there are physicians, social services, and specialized services available within a short period of time. No waiting months if the patient needs to be seen. The environment is cheerful and there are caregivers taking pts. outside to the garden or sitting for a visit in with a pt. in the open areas. The young men and women are compassionate, attentive, and response time to a call button is within minutes. Thankfully my sister is now recieving the excellent care she deserves. Having endured the other "assisted living" place in Salinas, which was heart breaking, gave us the comparison and appreciation of what we now have.