We ordered our materials for a sunroom remodel on May 13th and left feeling pretty positive. The…read moresliding door we needed wasn't in stock, so they ordered it. The lumber was delivered on the expected date of the 19th, and the delivery persons dropped it in the driveway. Tara had told my husband they would help us take it where we wanted. My husband moved all the supplies by himself to the back yard. Tara said she would check on that and never got back with us. The sliding door got an updated delivery date of June 8th. We were going to be finished by the room on May 30th and called them on the 22nd to cancel the door. They wouldn't cancel the order or work with us to restock it and charge a restocking fee. When we looked at the website it said there was a 30-day return policy. Tara said it was a special order and didn't qualify. So... we have a 72''x80'' door being delivered (we need 2 people there to help them) to our son's house sometime after the 8th - not sure exactly when. If you need one for an upcoming project, check Facebook. We'll be trying to offload it.

Adams Lumber is a great resource in the area for contractors. It has all the popular plumbing,…read moreelectrical and building items handymen would need. It has a wide selection of lumber that carpenters would need. And it's got a helpful, knowledgeable staff for general contractors to rely on for larger projects. There's nothing else like it in the area.

I had a great experience at BMC! They were recommended by my contractor. They had the best price…read morefor the product I was searching for. Even better than the discount outlets on line. The staff was great and very helpful. I only waited for a few minutes to pick up my order. I would highly recommend BMC!

Trying to match materials a previous contractor used from this company…read more Nobody answers the phone or emails. Numbers listed on their website go straight to voice mail. ***Also note: 1.) Corporate number in Texas. No callback. 2.) Client met an Inside Sales Rep in person and gave me the number on his card. Again...no answer, no callback, no reply.

I'm not sure where the coffee pictures came from because I definitely didn't see a coffee bar when…read moreI came to this place. What I did see is every imaginable tool, wood, and hardware I'd ever want to do woodworking. They have special tools, special woods, veneers, European hinges, a wall of router bits and woodworking hardware I don't yet realize I need. If you're a serious woodworker, check out this place!

I don't write many reviews, but this store is fantastic. I am not a pro, and the staff is extremely…read morehelpful every time I come in. They have spent a lot of time answering questions, helping me find what I need, and providing advice. The employees clearly know a lot about woodworking, and yet they are very humble. You will get way better service than a big box store. I've never had a bad experience here and highly recommend it.

We have used the Closet Factory in Denver many times, AND I refer them to all my clients for my…read morepainting business, Walls by Design. They do great work, have a great product, and their people are second to none. Thanks guys!

Update: I'm thrilled with my finished built-in wall unit and desk. I particularly appreciate Doug…read moreand the entire Closet Factory team getting involved to help mitigate the delay due to materials and getting the installation completed ASAP once the materials arrived. As a whole, the built-in is sturdy and beautifully built; moreover, all of my computer equipment fits seamlessly inside with no unsightly cords. I especially appreciated the design support for this project; having Elizabeth's assistance was crucial in designing a built-in that perfectly fits my needs. Despite the delays during the installation, based on the design support and the quality of the finished product, I would not hesitate to work with Closet Factory in the future. Original Review: I contacted Closet Factory in early September to request a built-in bookcase and desk for my home office. After working with my designer, Elizabeth -- who was and remains great -- I was told it would take a couple of weeks to order and receive the required materials. I was given an installation date of 2-3 October. On the first day of the installation, the installation team discovered that several components were the wrong size, either ordered incorrectly or sent by the manufacturer in the incorrect size. The job is less than half-completed in my office (I work from home) while we wait for replacement materials. That was October 3rd. They did attempt to charge my credit card as if they had completed the job. To their credit, when I called about the charge for the second half of the total cost (I had paid the first half upfront), they promptly refunded the amount, pending the actual completion of their contractual obligations.