Excellent service at this location in Gaithersburg! Dealt mainly with Santiago and Fernando,…read moreexcellent reps of this establishment. I utilized TW Perry for a deck project, using them for roughly 90% of my materials and they were extremely professional. There were a few snags during the process, but both Santiago and Fernando made them right! It was a lot of materials that were ordered so small hiccups like missing parts (very small ones) and damaged items (most likely in transit) are to be expected. They credited me for the damages and even gave me the missing pieces, without giving me any grief. A++ I highly recommend this location, looking forward to my next project using them and will absolutely be referring people word of mouth style. Thank you Santiago and Fernando, you guys are awesome!

I was in search of a speciality sheet of wood for a siding repair and tw perry was one of the few…read moreplaces locally that carried it without special ordering. I visited twice. One time to check on the inventory and the second time I came with a truck to haul the wood. All staff encountered were pleasant and pretty helpful. In addition, the price at TW perry was $11 less per sheet than a local competitor. It saved me $50 going here. The parking lot is small, but it's not needed to be any larger since the traffic was minimal both times I visited. It's nice that the entrance is off the main road and it's easier to exit, especially with large trucks that frequent there.

Great price for out swing double patio doors. Customer service was excellent as well.read more

Wood for a deck has started to split after three (3) months. Their response, "It's wood...." Well,…read moreit was wood from them... No confidence!!! Consider other options!!!

Vast selection of buildings supplies and helpful staff. Fair prices for materials sold. Went and…read morefilled a few bags of sand, 57 rock, and crushed gravel. Staff did help load it out. Additionally went over to the metal shop and had some rebar cut to size. Advice from the staff is well worth the side trip away from the big box stores.

If they accept the return they will charge you for it. I would not shop there again. The items I…read morepurchased Could have easily been put back on the shelf. This seems to be the policy of the third world countries.

Great place to rent equipment. Super clean and the employees are polite and helpful. I had an…read moreaccident on my way to return equipment and they took 20 minutes and vacuumed broken glass out of the back of my car! Really above and beyond. I would absolutely call them first the next time I need equipment.

From the owner: You're building the future. We're here to help…read more Visit the world's largest equipment & tool rental company, United Rentals, to rent or buy aerial, earthmoving, material handling, power & HVAC, trench safety equipment, industrial tools and more.

Do not recommend for individual, private homeowners. Maybe they do better for contractors or large…read morescale jobs, but we were looking to source bricks from a local business for our private backyard project and the gentleman we worked with was not friendly and seemed not to want our business, and worse he couldn't calculate basic square footage. Our back patio only needed about 100 sq ft of brick, so maybe 400 bricks, and after telling us he doesn't like to give estimates, he told us that with the dimensions we gave him, it was over 1,100 sq ft and we would need over 5,000 bricks. He was either trying to screw us or was just incompetent at reading basic measurements. But he also gave us a hard time about 1) Not calling in first (because we went in to actually see the bricks and to speak with someone in person about it, which seems like a normal practice in my opinion) 2) About sending him pictures of our existing brick on a weekend (which he could have just replied with a "Thank you, I will take a look on Monday" and that would've sufficed, but he instead took the time to quickly reply "I don't work on weekends." and that's it), and 3) For questioning his calculations (to which he said "This is why I don't like to give out estimates."). Just not friendly or professional and we took our business elsewhere (to Home Depot unfortunately) like he probably wanted us to.

If you're looking for a place that can't fulfill a simple order, you've come to the right place!…read moreNot even after 19 emails, several visits, a set of measurements, a brick sample to use as a guide, and a call to the company president were the replacement brick pieces I ordered cut to the correct size. The company president is willing to be helpful, but the front of house people need to adopt the same attitude and learn how to measure as well.

LOCTITE, Foam Product ( Orange can) absolute the worst product, The tip is fragile, sensitive to…read moreinstall, I found 5 cans at tye Germantown with NO Tips, when sprayed all the Foam came running out the bottom of the can.....Never buy this product again

Mr. Mac in Electrical Department at the Germantown, Maryland location provided excellent service in…read morehelping me find a product which I had taken 15 minutes searching. I went to Mr. Mac, he came right over and identified the product. Mac was so pleasant and helped me to leave that particular department feeling accomplished to go home to hookup my fireplace. The value of the product was what I expected. Mac is an asset to this store for our community. I will be returning to purchase all of my household products, thanks to Mac!

They have a machine that makes key copies and it does a better job than the handmade, but you need…read moreto make sure they buff the sharp edges. Also, very happy with the hardware that you can actually touch and try to get the right screw sizes and lengths before you buy them. I don't wanna throw Home Depot under the bus, but all of their more delicate hardware's in little bags. Also, they have nice clean restrooms.

For a year whenever we had a heavy rain I noticed rain seeping beneath the basement shower. It was…read morea fiberglass shower stall that was lifted off the floor just a little bit. I would mop it up and it wouldn't cause any large problems. We decided it was time to have this fixed since it seemed to be getting worse. I got three estimates and theirs was the best for the job. The team removed the shower stall to put in a drain along one whole wall of my house. Thankfully the rest of the wall is in an unfinished portion of the basement so it didn't affect any of the finished portion other than the shower in the bathroom. They came on time and worked quickly. They were done before the estimated time and left the basement clean. For the past 15 days we have had rain every single day. Sometimes heavy, sometimes light but I have been watching the basement and there isn't any moisture coming in at all. They definitely did a great job. I would wholeheartedly recommend them to my friends.

I wish we had never heard of this company. The install of the french drains and sump pump went…read morehorribly. They promised they would not break through asbestos tiles, but instead carefully lift them. They blasted right through the asbestos tiles requiring us to talk to a remediation company and do a safety clean up (though they insisted that wasn't necessary when we complained and accused us of trying to bleed them for unnecessary expenses -- we had not even asked them for a dime, and they were the ones who broke an explicit promise to us). They left open gaps in the cement after covering the french drain that we had to have addressed after they left (after confirming with this company that they would not accuse us of voiding the warranty if we did) and totally destroyed the efficacy of our radon mitigation sytem, which they said nothing to us about when inspecting the site to provide their workplan and estimate before the install. They claimed not to see it, but the radon system has bright red labels all over it and was in plain sight for both the inspection and while the guys were doing the work. Ray Charles would have seen it. So, we've had to pay more to address that. Insult to injury, our security system picked up one of their guys looking through our stuff in the basement, and when we complained about that, the owner made implicit threats about how we would ruin a relationship in which we may need them to come make repairs to our system in the future if we told anyone about it. As others have mentioned, he also offered us $100 to not post bad reviews. We didn't take the money, but others might, so careful on relying on reviews for this company. Spare yourselves. Go with someone else.