TL;DR -- Motor Man saved my car and therefore me -- from months of frustration in ownership of a…read morebrand new car manufactured specifically to order. SIX star rating -- better than five star. In owning this 2019 Toyota Avalon (hybrid) since August 2019, the Air Conditioning (AC) was the one flaw. 3 weeks after buying the car, AC failed. Taking it back to the dealer(s) did no good. They couldn't find the problem. This was the brand new 5th generation Avalon with brand new cooling system. I knew I was taking a chance, and I got burned. Every time I went to the dealer, I failed to get a real solution to my AC. This went on for nearly TWO YEARS. Later, thanx to Motor Man, I realized the dealer system failed me: they could have fixed my car, but didn't. Then my AC failed again on the drive down to Florida. It was well over 100 heat index so that I was getting lightheaded on the way down, having to stop every hour. Showing up at the Toyota dealer at Fort Walton Beach (FWB) the next to get help did me no good. Toyota dealer had 30 cars (NOT exaggeration) at 7 am on Monday, all with appointments. Without an appointment, they turned me away. Dealer system failed me again. Out of desperation I started looking up "mechanics" in Yelp listings. Destin Imports had the most reviews in the area: they had to turn me away, but they did suggest I could try Motor Man. Motor Man fixed the problem, at last. Joe Weiss, the owner, carefully took more time and effort to fix the problem. It took FOUR days, but it was worth it. I finally had the car I was promised. He explained that my generation of AC being a new design, required to disassemble the ENTIRE front interior of the car, the seats, the steering column, the dashboard, all of it. This was necessary to get to the "box" containing the evaporator core of the car. Motor Man Joe figured that the issue was inside the "box" and the only way to really fix the AC was to disassemble everything to get at the "box" and see what the evaporator core looked like. It took most of two days to get there, but Motor Man Joe was right. The evaporator core was covered over with oily fluid. The part itself was defective. He had promised to close down his shop and dedicate his mechanics to solve this problem for me. He was in earnest, and determined to solve the problem for his customer. To me, that's rare to see from any professional, and worthy of respect. He kept his word, That's the American way a small business should operate, isn't it? He was able to get the replacement part from the *same* Toyota FWB dealer that turned me away. He checked everything while reassembling everything -- this required mechanical and electrical testing every single system in the dashboard, steering, console and so on. This was careful "sweat each detail" work, which is why it ended up taking most of FOUR days. I'm engineer enough not to be pushy of a professional doing careful quality work, and told Joe I was willing to wait patiently. (I would have said the same about patience to Toyota dealer mechanics if they'd only given me a chance by taking on the problem themselves -- they either turned me away or failed to take on the *whole* problem by telling me it was mysterious and they didn't know how to fix it) After he restored my now fixed car to me, there was one small issue of the fit of the the instrument panel. After driving around and finding this, it was a small matter for them to correct the fit. I had the car as it was meant to be from the manufacturer. CONCLUSION: Motor Man took care of me and fixed the problem. My flawed car became a true pleasure to drive even in the hottest weather, as opposed to dehydrating me badly and dangerously. I owe thanx to Motor Man. CONCLUSION, NEGATIVE: My new car had one defective part, and the Toyota dealer system failed to find it. More, they failed to even try. They failed to explain to me that this was a possibility. I'm an engineer, I would have understood and listened. Why didn't they explain this to me? Did the dealer mechanics not know? Did they know it would take two mechanics four days to solve this problem, and not want to devote that much time and resources to one customer. Is it because Toyota itself doesn't sufficiently incentivize its dealers to go all the way to ensure quality? I don't like asking such questions, but doesn't the failure to fix the vehicle invite such questions automatically?

Billboard still says $34.99 for the oil change but when you get there they say oh we raised the…read moreprices on the 1st of June so it's going to cost you $80! That's messed up! They should honor the sign or get rid of the sign!

They are nice and they do honest work. Tony is a good guy and Rick is also…read more If you want a job done right, take it here.

Had an A/C leak in my Audi SQ5. Mike did an inspection and asked to keep the car overnight for…read moreadditional testing. He determined there was a likely evaporator leak and recommended keeping the ac charged rather than spending thousands on a new evaporator. Pricing was fair and he gave me his honest assessment without trying to convince me to proceed with an expensive fix. Highly recommended!!

Had a great experience at Al's. They sticky diagnosed the problem that another shop couldn't figure…read moreout. The prices were reasonable, the service was friendly, and tree work was done promptly. This is a family-owned business with both the son and dad working their. I try to support local businesses, and this one is a prime example of why you should. They've been in business a long time and have stellar reviews. That doesn't happen by accident. I highly recommend them.

Had my high milage 2010 Mercury recently giving transmission problems. This shop took down the…read moreinformation I gave them and were able to quickly find the problems They had to go inside the transmission and replace components. They were very reasonable on the cost and did an excellent job. I have had no more problems with the transmission. A new transmission would have cost many thousands of dollars. I have driven the car several hundred miles since the repair. I highly recommend this shop for car repairs.

Took truck there for an issue. They identified it based on the year make and model and my…read moredesciption. No work necessary, they explained the situation, estimated costs and options based on experience. Told me everything I needed to know.

I highly recommend Mac Leod's Auto Repair! In January had an…read moreissue with my truck, brought it in and turns out it was a quick small fix with my belt. Got it back the same day. Fast forward to April, I had problems with it stalling. I assumed it was something to do with my fuel system so I brought it in again and it was diagnosed & repaired a day later. The prices were fair and didn't leave me penniless. Chad and his staff are pleasant to work with and their degree of professionalism is unmatched. They communicated clearly and precisely leaving me without question on what the issues were and how they would be remedied. If honesty and integrity are important to you (which they should be) then I highly recommend leaving your vehicular issues McLeod's hands.

I had my daughters car towed to mcleods I had told them the car would not start because It would…read moreturn off the engine but nothing inside the car (it didn't recognize the car was in park). They did a great job replacing the battery that was spent because of the problem and changing the oil. They called and said it was ready. They never addressed the problem. When the mechanic was shown the problem. He replied " you can always take the ground off the battery when you turn the ignition off. REALLY Don't take your vehicle there if you have any issues that a mechanic should work on.

I was referred to L&L auto repair by an aircraft mechanic I knew. As a woman, I'm always leery of…read moreautomotive repair places. When an aviation mechanic told me he always took his vehicles to Gary as he was not only a great mechanic, but honest, I started taking my vehicles to L&L. I'm on my 3rd vehicle since first using this shop-probably @ 12 years ago. Last week I took my 2020 vehicle to L&L because I thought it needed spark plugs or the carburetor was the problem. My car was sluggish. The repair suggested - I can't remember the exact term they used - but it was a carbon cleaning. I can't believe how much of an improvement I've noticed. The sluggish acceleration has disappeared and the overall ride is much smoother. Gary has several employees who are equally trustworthy. I apologize, but I believe a special mention goes to Keith. I hope I got his name right. He suggested the carbon cleaning and he was spot on. A big thank-you to Gary and the crew at L&L!

We called because our engine light was on. I knew it wasn't critical so I called to see what they…read morecould do. They had me pull up and hooked the monitor to it. He fixed it within a few minutes and only charged a smile! They are our new garage! We have already made an appointment for our next oil change. Thank you so much!

I have been getting my vehicles serviced at Neese for many years. They have worked on my 2004 f 250…read moreand new jasper engine at 200k and on my 2008 Silverado 1500, keeping both in great running order. I highly recommend them for any service you may need on your vehicle.

As a military family, we were highly recommended to Neese Automotive, but our experience has been…read moreabsolutely terrible. We were initially quoted one price for a vehicle repair, but when it came time to pay, we were completely overcharged. To make matters worse, they handed our vehicle back to us fully knowing it was still broken. Unsurprisingly, it has already broken down again and still has the exact same issues. They charged us a premium for a fix they didn't even complete, and they have done absolutely nothing to make it right. Save your time and money--do not trust this shop.