I've been doing a lot of research around the area trying to get information and find help with home…read morecare assistance taking care of my grandmother who is 89. I spoke with Mr. Krikshtanas myself and so happy I did because he was by far the most informative person out of all the other places I called and the only place that made me feel like I would even trust leaving my grandmother alone with them. The whole team here are all very nice and actually care for people which was my issue with other places and I finally feel like I don't have to constantly worry about who I'm leaving her with to take care of her. They all have been so helpful with my grandmother and I actually feel good about my decision going with Comfort and Care. They have all been a huge blessing

after years of illness and frustration I finally stumbled upon comfort and care. they have been…read moreabsolutely fantastic. the owner Steve has been very helpful in getting me a quality care person whom I can trust in my home. the company is very effective in matching you to a care giver who can fulfill all of your needs. I highly recommend them.

SOLID 5 STARS! My 91…read moreyear old mom fell 2X in 2 days a few weeks ago. The paramedics that arrived when she pressed her life alert button took her to the hospital for tests, where they discovered she had Shingles. After she was released from the hospital my siblings and I arranged for her to get rehab at Menorah Life. We had heard good things about this facility. They took good care of Mom. Shingles meant private room and every nurse, caregiver, etc. had to don fresh sterile scrubs whenever they entered the room. My only complaint is that they somehow categorized Mom as having dentures, and it took several days to straighten them out so she could be served real food instead of mush. Mom is the world's worst patient. She complains about everything CONSTANTLY. After 2 weeks, they released her. Not because she had completed rehab and done her exercises to be stronger on her feet, but because she refuses to exercise and there was nothing they can do for a recalcitrant patient. I give full marks for the staff. It takes a special kind of person to stay cheerful and helpful when you get nothing back but complaints and abuse. Highly recommended!

I recently spent a week recuperating at Menorah Life. The care I received was exceptional…read more Everyone involved was very kind and helpful. I was in room 401 . I don't know the names of everyone involved, but they should all be acknowledged. I especially want to thank Jay, the CNA, Verneisha, and physica l and occupational therapists Rachel and Karen.

Cheryl, Scott and the rest of the gang are really good at making empty promises of supplies and…read morethen apologizing when there are none. How do these people make one home visit after another with one bandage... or, if business is good, TWO bandages? I have dealt with hospice before with some family members and patients in a couple different states. None of these were as horrid as the staff at Suncoast Hospice. So prepare yourself... whatever supplies you are given, save the packaging! You will need these to buy more supplies out of your own pocket. Don't believe their empty words that it is normal for USPS, or whatever carrier they wish to blame, to take a week to send you anything.

The Suncoast representative gave us such a reassuring picture of all the help they would provide…read morefor my mother and the family as my mother was in the final weeks of her life. Very little of what they said was accurate. We had to call repeatedly and practically beg for return calls even though we explained our mother was in pain. The admin people don't communicate well with the care people. There were times we felt abandoned by them. And toward the end, the care was minimal at best. DO NOT USE THEM.

Amazing Comfort and Dignity by all staff members around the clock…read more My wife passed away 02-26-2024 while in her final stage's of GCT (Granulosa Cell Ovarian Cancer) the Staff and Facility was Respectful and gave over and above Dignity and Comfort to my wife. I am forever grateful. It was comforting to see the level of Professionalizm and Dedication.... Thank you so much to everyone, HerbertGuinup01@gmail.com Husband,

This is the nicest hospice in Tampa. I recommended it for 2 friends who spouses were in the process…read moreof dying.

It's not the kind of place you purposely plan to visit but it is the place you go to when life…read morethrows you a curve ball and your kid is in the hospital. We live close enough that we did not have to stay there but Ronald's place provide us with respite to take a shower and freshen up as well as a home cooked meal by their staff. Delicious classic meatloaf, scalloped potatoes and veggies that filled our tummies and occupied our minds while waiting for surgery to end.

Whenever possible I try to visit the various Ronald McDonald Houses in the Bay area and donate some…read moreof my time to this worthy cause. The mission of the Ronald McDonald House Charities (RMHC) is to provide a sanctuary for a sick or injured child by surrounding them with their family members and an amazing staff of healthcare workers. I cannot possibly imagine the agony of a parent being told that their child has cancer or a rare blood disorder; nor can I imagine these innocent young kids having to struggle to survive and heal when they don't understand what is happening to them. Many families travel far from home and spend several weeks or months to get treatment for their seriously ill or injured children - a long time to be away or to divide a family. And, for children facing a serious medical crisis, nothing seems scarier than not having mom and dad close by for love and support. A Ronald McDonald House is that "home-away-from-home" for families so they can stay close by their hospitalized child at little or no cost. The Ronald McDonald houses are built on the simple idea that nothing else should matter when a family is focused on the health of their child - not where they can afford to stay, where they will get their next meal or where they will lay their head at night to rest. They believe that when a child is hospitalized, the love and support of family is as powerful as the strongest medicine prescribed. At every house, families can enjoy home-cooked meals, private bedrooms, and playrooms for their children. It is the generosity of volunteers and donors who make it all possible for the more than 7 million children and their families who are helped each year. In return, families either stay at no cost or are asked to make a donation up to $25 per day, depending on the House. The RMHC Global Policy is that families are never turned away; if it's not possible to pay, then the fee is waived. Volunteers and corporate partners make the difference in the lives of all the families that come through their doors - cooking, hosting, listening, nurturing, or by simply being there and helping out in any way they can. On this particular day I was on a tour and stopped inside the Ronald McDonald House to see some of the youngsters resting and playing in between their treatments. I was seated on a bench inside, and a little guy came over and hopped up next to me. He just looked at me and smiled, and said "Hi, will you play with me?". Wow, what a powerful moment! I encourage all of you to gather a group of people and go to one of these amazing places. Offer to help cook a meal, or just spend some time with the kids and their families. Donate your time, maybe some of your funds, or just sit on the floor and read a child a story. You'll walk away a changed person, and you will have made the difference in the life of a child.

Hospice is not something you ever want to have to review but luckily there are lovely places like…read morethis that can keep their clients and their families comfort during their end of life transitions. The staff was caring, the facility was clean, and in an unfortunate situation the experience was as caring as it could have been.

Got lost and stopped here looking for After Hours Pediatrics, the ladies were incredibly nice and…read morehelpful. This review is solely based on interactions with them. They seem like they would provide great care to the elderly.

My mother lived in Austin House the last four months of her life. The staff there is incredible…read moreand during the four months that she lived there, I was completely confident that she received the best care possible. All of the ladies are unbelievable caregivers and truly care about the residents. That is a very rare thing to find. If you are looking for a place that will take great care of your loved one, I highly recommend Austin House!!

My MIL lived at the Abigail for the last year of her life. I can truly say that Estelle and her…read morestaff took care of her as though she were part of their family. If you have a loved one that needs to live in an ALF, I highly recommend checking this place out. It's the closest thing to having them live at home. Marilyn Messina

It has taken me some time to write this review, as my mom passed away here at the end of 2023, and…read morethe feelings of grief are still somewhat fresh. Most of the staff here are caring and compassionate. However, one of the intake counselors was very cold, insensitive, and made for a poor experience in a dark time for our family. I do understand the need for transparency, but telling family members your loved one is being discharged because they basically lasted too long here alive was distressing and unprofessional. Yes, you have policies, and yes, you go through them upon arrival. But my guess is many people trying to navigate the impending loss of a loved one are hardly going to remember everything they are presented with upon arrival at hospice. Several of us, including a pastor, kept dodging the low cabinets with dangerous corners near the patients' beds. The pastor did hit his head while praying over our mom. One day, I had to go to the ER because I cut my head on the cabinet, so beware of these sharp, low corners. You would think there would at least be caution sign or bright tape on them! The bright spots were the beauty and peacefulness of this place, and we also appreciated being able to sleep overnight in our mom's comfortable room. Thank you to the staff who cared for our mom until the very end. It is just a shame not all of the staff was as compassionate. I hope this review will help those contemplating bringing their loved one here.

During a trying time of needing hospice care, for a love one. I can't sing the praises of Sun City…read moreCenter Hospice House enough. Compassionate care for sure.

To Whom It May Concern,…read more I am filing this complaint to document the horrific experience my family endured due to the gross negligence and abandonment by LifePath Hospice during my father's final days. This organization utterly failed in every capacity and caused my mother and me immense emotional trauma. From the moment we enrolled in hospice care, we were led to believe LifePath would provide support, guidance, and compassion. Instead, we received only one visit, and only after we called and specifically requested assistance. There was no sustained follow-up, no meaningful contact, and no presence when it mattered most. After intake, we were told someone would visit the next day. I informed hospital staff to contact me if anyone from hospice arrived. No one ever did. I only realized in the chaos of the day, around 7 p.m., that we had been completely abandoned. When a nurse from LifePath finally arrived the next afternoon--after we had to ask for someone to come--it was far too late. My father was already declining rapidly. Over the next three days, as my father actively died, not a single person from LifePath Hospice contacted or visited us again. The only outreach we received was a generic voicemail offering "counseling," which felt like a cruel joke after everything we had endured alone. To add further insult, we later received a survey request--as if our opinion mattered to a company that ignored us in our most desperate hour. We had already emailed our frustrations, yet we were still contacted again. This level of tone-deafness and lack of empathy is disgraceful. This experience was traumatic and completely contrary to the mission LifePath claims to uphold. They failed my dying father. They failed our grieving family. Their absence forced us to lean entirely on hospital nurses, who were not affiliated with the hospice and should never have had to shoulder that burden. We are demanding: A formal acknowledgment of this complaint; A detailed explanation of why this happened; A clear outline of corrective steps to ensure no other family is subjected to this level of negligence and abandonment; Immediate and permanent removal of all contact information from their records. We have asked multiple times and continue to receive unwanted outreach. This organization is not fit to call itself a provider of compassionate end-of-life care. What they did--or more accurately, failed to do--was inhumane.

Received compassionate and reassuring care for my Mother. Wish I had admitted her soonerread more

This is a terrible place. The staff are very rude. I wouldn't leave my dog here. I'd leave zero…read morestars if that were an option.

Unlawful eviction of twelve year resident…read more SUMMARY My mother, 89, was unlawfully evicted from Aventura Bay Place (formerly called Bon Secours Place) assisted living facility in 2021. She had lived there 12 years. The eviction was unlawful because my mother was not given 45 day advance notice of eviction as required by Florida state law. There was no physician certification that relocation was necessary. My mother was not harmful or offensive to other residents. The history of events relating to my mother's eviction are provided here. HISTORY OF EVENTS My mother was diagnosed with Alzheimer's disease in her mid seventies and has had slowly advancing dementia since. In 2009 at age of 77 my mother moved to Aventura Bay Place assisted living where she lived for the next 12 years. In January 2021 my mother contracted COVID-19. She spent one week in hospital followed by two weeks in temporary COVID-19 quarantine. Prior to her bout with COVID-19, my mother could stand and walk independently. After COVID-19 she was in good general health but the infection decreased her strength and mobility and she now required a wheelchair in general. When helped to her feet she could support her own weight and walk short distances with two-person assistance. In the months following her COVID-19 bout my mother received daily walking exercise assisted by Aventura Bay Place caregivers, independent paid companions, and myself. On December 23, 2021, the Aventura Bay Place director of nursing told me that my mother had to leave immediately because she did not meet the criteria for residents to be able to "stand and pivot on their own" and "transfer themselves independently." This was the first time I was informed by Aventura Bay Place that my mother was being evicted. I tried to contact the director of Aventura Bay Place but my messages were not returned. I asked the director of nursing why my mother was not given 45 days advance notice of eviction as required by Florida state law. The director of nursing said there had been a "sudden change" in my mother's mobility and that "two weeks ago my mother was standing and dancing unassisted" but now she is unable to stand unassisted. Even if this claim were true, it did not exempt Aventura Bay Place from the 45 day advance notice of eviction because no physician had been involved and there was no certification that emergency relocation was necessary. Furthermore, the claim that my mother's mobility had changed recently was not true. I had been visiting my mother two hours every day for the previous five months (since August) and my mother's independent paid companion had been visiting her three hours per day five days per week for the past six years. We both confirmed first hand from daily walking exercises that there had been no change in my mother's mobility over the previous 11 months since her bout with COVID-19. This was further corroborated by Aventura Bay Place caregivers that worked daily with my mother. When I reached the director of Aventura Bay Place to discuss my mother's eviction I asked why she was not being given 45 days advance notice of eviction as required by Florida law. I explained there was no physician certification requiring emergency relocation and that my mother was not harmful to or harassing other residents. I also explained that multiple sources could confirm there had been no change in my mother's mobility or general health over the previous 11 months since her bout with COVID-19. The director only reiterated that my mother no longer met the mobility criteria for residents and would be evicted in 24 hours. At this stage rather than continue protest on my mother's behalf I decided it was better to find alternative long-term care for my mother. We found a new assisted living facility that had no problem accepting my mother with her existing mobility. CONCLUSION For most of the 12 years living at Aventura Bay Place my mother received competent and compassionate care. Unfortunately, one decisive and unlawful action by the administration resulted in extreme hardship. I cannot recommend Aventura Bay Place.