I moved both of my parents into Allegro at the end of 2020 (during COVID)--it's been almost four…read moreyears later and when I look back it was one of the best decisions we ever made as a family. Not only is the facility clean and beautiful but every single person that works there is the best of the best...especially the nursing staff. They truly care and they truly put their heart into taking care of our loved ones. Both of my parents have stage 4 cancer along with other chronic conditions but they have thrived here because they get great care and all of their needs are met. The proximity to TGH is a blessing. Between the two of them, there are quite a few medical appointments -- but the Allegro driver takes care of transportation. There have been a few times that they needed around the clock care and/or emergency services and the team at Allegro took care of everything or made care plans -- the communication is always outstanding and transparent. It is wonderful to know that you can trust them. I can't begin to express how thankful I am for the peace of mind they have given me and I have knowing that there is a great community of caring staff, a great group of other residents and so many activities and outings. Because of them, I get to spend precious time with my parents... instead of trying to be their caregiver.

I have worked at this community for nearly 10 years (I started a year before we opened). We have…read moreincredible longevity with our leadership team and are very much a family. We treat each resident like our own family, and their families become part of our extended family. It is a culture of love, respect, and service.

Your Dining Service Director Dawn is Always so Pleasant and friendly…read more And Ava has a spectacular Server

I recently had a wonderful experience touring Arbor Trace. Katie was very informative and…read moreattentive and even followed up with detailed videos. It was a great experience.

I spent 2 years looking for a place to move to as a new single widow. As soon as I saw Regency…read moreOaks I knew my search was over. It was so beautiful !! The 40 acres are something to admire and it was so peaceful not hearing traffic . I have now lived here for 22 years and I have had very happy, healthy Times with my many friends. Eleanor F.

We moved into Regency Oaks Senior Living facility about three years ago and just want to recognize…read moreChris and Eric from the Maintenance Department. They work under Darwin's leadership and have always been great about responding quickly to our work orders. They take the time to listen and always come up with solid solutions. We've seen a big improvement in the maintenance team over the past few years, and it hasn't gone unnoticed. Not long ago, our air conditioner broke late at night--around 10:30 PM. Justin Chapman, the Security Manager, jumped into action right away and made sure we had a cool, comfortable place to stay that night. We appreciated how quickly he handled everything. The care, quick responses, and genuine concern from the staff are what make Regency Oaks feel like home.

If I could give zero stars I would. My mother passed away in their facility as a direct result of…read morethe poor care she received there. I heard from the facility more about her bills then I did about her care. The nursing home is horrible, and I would NOT recommend leaving your loved one here!

A great experience for my mother in independent living. Variety of services and special events…read more Amazing dining! The staff is very responsive to her needs

Great facility, 24 hours a day there is a nurse on site, 10 hours of activities a day and…read moreexperienced staff 24 hours a day. Designed by John Hopkins university there is so much for residents to do.

Very under staffed. The staff that do work here did seem to care and work very hard, from what I…read morecould see. Appeared to be a clean facility. Did not lack supplies like most. Their only downfall is staffing. You cannot have 1 nurse on an evening shift with 53 residents, regardless of it being an assisted living facility. When you have such minimal staff you are not taking into account possible emergencies. Your staff do not feel appreciated and this always transfers down to affecting residents and families.

Great independent living facility, on the west edge of Westchase. Great apartments, very nice…read morefacilities and an excellent, engaged staff.

My review was taken down as a repeat of the original review. But this is not the case. After I…read morewrote an honest and fair review, management retaliated by not allowing me to use the hair salon which is actually a separate business from AG. So my point was that if you choose to leave and write an honest review regarding your experiences, it says a lot about the management at this place when they behave in such a childish way. I knew the girls at the salon and we all enjoyed each other. Refusing to let me use it out of spite not only seems childish but it also hurts the salon by removing customers.

This review comes from my deep appreciation for the care my mother received during her nine years…read moreat this facility. The staff--from Abby to Grace and the entire team in every cottage--deserve recognition for their attentiveness, compassion, and support toward both residents and family members. The cottages are consistently clean and well maintained. Meals are nutritious, balanced, and served on time every day. Even when I was away for the summer, I felt confident knowing my mother was in good hands. The staff communicate regularly about residents' health and behavior, sharing both positive updates and any concerns promptly. My only suggestion for improvement would be to ensure better management of personal clothing items, as they were occasionally misplaced or taken by other residents. I recommend the facility to family members looking for a place for their parents or family Louise T

STAY AWAY!!!! Pacifica Belleair is infested with Scabies and lice.!!!!!! The caregivers have zero…read moretraining to care for dementia patients, are abusive an negligent. The State has closed two cottages due to the infestation and poor conditions (full of roaches). The director, Dawn Grady, is a horrible human being who only cares about filling the place and residents are dying due to neglect. I regret sending my mother to Pacifica Bellair for the 8 months that she resided there, ending up with a huge hematoma that bled for two weeks. One of the residents, a little old lady that lived in the same cottage than my mother, was sent to the hospital with maggots in her legs and private parts. She died in the hospital. This place SHOULD BE CLOSED and Dawn Grady should not be working with our fragile loved ones.

The Gables of Palm Harbor welcomed my mother when she was summarily pushed out of rehab, and the…read moreplace we originally contracted with rejected her. Jeannie walked me through the process, while I was panicking. It was not an easy transition, which is apparently quite common. The location is good, the apartments are two-room, so you feel as if you are living in a real apartment, not a dorm room. The location is excellent, with a lovely outdoor area for sun and fresh air, that overlooks a lake. Now, some months later, we are so glad she is at the Gables. Care givers are lovely and friendly, Mom has made friend with other residents. She's exercising and playing games. She's gone on some of the outings, as well. Dee and Michael are outstanding activities leaders. Lance, Kim, Lisa and the rest of the PT team is fantastic. No, it is not perfect. They have "adequate" staff, which means if your parent needs 2 person transfer, they wait longer. Adequate is not always enough. But, overall, Mom is happy, we're generally happy with her care, the food is not awful (as it was at rehab) and Sheila and the staff genuinely seem to care about residents.

This is a lovely place to live for assisted living with the enhanced license for nursing care. I…read moreworked with Laurie in Admissions who was wonderful at showing me this place via FaceTime & then on a tour when I was in FL. Everything looked very clean and the dining room is an open concept & very spacious. This place also has a separate casual cafe and also a formal dining area for restaurant-quality food without taking your loved one out of the facility. The outdoor area is lovely, spacious, covered, & offers a view of a lake - how tranquil! The rooms were impressive as they had a separate living room from the bedroom - something that I had not seen at other AL facilities. Working on the paperwork was a breeze & Laurie made everything very easy.