I stopped by Sundaes for a sweet treat as I had about an hour before my movie was going to begin. It's a nice store, filled with lots of teenagers, but you wouldn't expect less! I think seeing many who would frequent there often is a great sign of a great ice cream place! I like the big selections of both hard and soft ice cream and frozen yogurt! Big selection of toppings as well so there's not one thing overlooked. I got a cup of the Moose Tracks ice cream and it was one of the best I've had. A little bit of everything in every bite! There's nothing negative I could say about Sundaes! I had a good experience here and will be back as there is so much more to try! read more

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Waited over 20min for a acia bowl just to go up to the counter and remind them to make it. I would have waited longer if I hadn't gone up. March 14 2026 at 9:00pm read more

I spent 50 dollars for two acai bowls on doordash and this is how it came. A skid mark of nutella and only two long slices of bananas. read more

Sundaes - Acai Bowls - Ice Cream & Frozen Yogurt Near Me - Port Jefferson Station, New York

I used to love this place. Last time I ordered it through uber my entire frozen yogurt was just complete juice. And they barely put anything in it. I decided to try it again tonight and same thing! And they are always out of the boba. Don't think we will be ever going back read more

Super fresh I can't decide which is my favorite the pitaya bowl or coconut bowl ... friendly service and always clean . If I could eat ice cream I would be here everyday !!! The choices of flavors and toppings is a kids dream come true ! read more

Sundaes - Pitaya bowl - Ice Cream & Frozen Yogurt Near Me - Port Jefferson Station, New York

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I didn't have a bad experience when I came here. The location is convenient with ample parking at a strip mall. I wanted to try something different so I walked in here. I was delighted to see so many flavors of frozen yogurt - gluten and sugar free. They also have acai bowls, shakes, cookie dough bar, ice cream, dippin dots, smoothies, drinks, many toppings, and fruit salads. The ambiance is playful and colorful. It's a fun place. I plan on coming back to try other things on the menu. read more

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Love love the açaí bowls at Sundaes. Only issue I have is I ordered through door dash a few times for convenience . Each time I received my order, the bag was wide open. It should be secured stapled shut .. any other door dash order through other vendors, the bag is stapled shut and the receipt is attached. Unfortunately, It's a deterrent to place any future orders. read more

Flavor options are awesome, toppings are usually fresh and delish! Service is garbage lol but other than that who cares, it's mainly a self serve you just have to occasionally wait 20 mins for someone to come to the register. read more

Every type of ice cream and ices. Very clean friendly staff perfect location next to cinema. Will be back

Yogurt was delicious it's my new go to Very clean and easy to see and a lot of flavors to choose from read more

Tasty and a lot of options. Too many unsupervised kids making a mess with the 'pick your own toppings' that no one cleans up.

The staff are helpful and very patient with our children while they choose toppings - With so many kid friendly and unique toppings it can be hard for kids to make decisions!! Our favorite ice cream store, we visit every week during the summer! read more

Terrible. One girl working. Three people walked out and I left my ice cream. She kept making açaí bowls and no one else got service. Need two people working. read more

I've been to this place quite a few times and enjoy it very much. However I was there tonight and I purchased a polka dot cup and a green one price cup. When I was rung up the price seemed a little much (I always get the same thing so it was more then usual) we questioned the cashier and he said the one price cup only included one topping and the rest you pay extra for. I'm usually not the one to argue, and maybe something changed since my last visit so I just left. When I got home I checked the website and saw it is only one price for the green cup nothing was mentioned about extra money for each topping. Not sure if I will be returning. read more

I loved their acai bowls and their frozen yogurt. They are a bit pricey but my biggest issue is the dirtiness of the place. The tables, chairs, and floors are always dirty. It's so uninviting. I often take my snacks to go and eat in the car... read more

Sundaes - Cookie crumbs all over the floor - Ice Cream & Frozen Yogurt Near Me - Port Jefferson Station, New York

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I'd give it a zero if I could. My friends and I went to get açaí bowls and after an hour we were all so sick. Everyone was either throwing up or using the bathroom every 5 seconds. The first time it was ok with some sickness, but we decided to give it a second shot. Never again. The employees were really nice but the place Was DIRTY. I don't know what in the bowl made us sick, but it was BRUTAL. Do yourself a favor and stay clear read more

We were standing at the ice cream counter for 15 min. The kids running the counter saw us & served other customers standing a few feet away but then just ignored us. Before leaving when I went to tell them that they didn't care about serving us, the kid said "give me a minute". Amazing customer service... read more

Asked for a nutrition guide with items calories and ingredients, the young blonde girl rudely said no and walked away from me... people need to know macronutrients for diets & disabilities read more

Ah yes, another one of those fro yo shops! Sundaes is conveniently located in the same strip mall as PJ Cinemas. Awesome location if you ask me. They got our business because we had some time to kill before our movie started. They offer 14 different flavors of frozen yogurt and ice cream. And you have the option to make a swirl out of the pairings to create additional flavors. They have a decent amount of toppings, but I wasn't too impressed. Only a couple kinds of fresh fruit that didn't look overly fresh. I don't think the topping selection compared to other bigger chains (i.e. Cups). Be extremely careful when you select your cup. The Green Cups are a flat rate of $5.49 for all you can fill. The White Cups are weighed and you pay by the weight. I asked the girl for a tasting cup, and she said that she had to do it for me. Really? Do I look like I'm 5 years old? I'm perfectly capable of dispensing a taste without making a mess. Not a fan of that. But I obliged (I didn't really have a choice since she was keeping the cups hostage behind the counter). The hubby loves vanilla and was extremely disappointed that both vanillas (fro-yo and ice cream) were not working. We asked the girl and she said someone was working on it. Several other people were not happy about this. They need to pay closer attention to when the mix is low to prevent this from happening. My husband only got one flavor as a result and spent less money, their loss. Another customer threw away his cup and walked out. Bad business move if you ask me. They also over traditional "hard" Hershey's ice cream if that's your thing. The place was alright, but certainly nothing to write home about. Average at best. read more

Sundaes - Toppings - Ice Cream & Frozen Yogurt Near Me - Port Jefferson Station, New York

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This is my daughters favorite place to get an açaí bowl - and her love of this place is completely warranted. We find ourselves here at least twice a week. The service is always friendly, and the bowls are always filled up to capacity - and then some! Never an issue with modifications, and the price is reasonable. read more

This place is great for açaí bowls but this is now my third time getting a shake and it's literally a cup of juice. I'm going back for a refund if they don't remake my drink the right way. New owners. Not a big fan of them. Daughter makes good shakes. Mom not so much. My dad jst went back to make the ownwr remake my shake and she had the nerve to say the shakes we ordered are supposed to be watery. Never knew smoothies and milkshakes were watery ! ill be calling her boss tomorrow. I'm very upset about this. My dad is a good person. Usually he would just buy another. But thats not right. I made him talk to her for me. Wish it had been me. Bcuz he's a man. As a woman I should have called her. read more

They don't label the flavors when the machines are broken so I was disappointed to get to the peanut butter one and it didn't work. But overall decent frozen yogurt. read more

Not impressed. I was the only customer in there and had to yell 5 times "Hello" for someone to come out from the back. I heard multiple people having conversations and no one would come out and help me. Their pricing is very confusing... they put the flat rate rate next to the by the ounce cup and vice versa. I told her it was my first time here and she refused to charge me by the ounce even tho I got a very small amount to try. I got the vegan flavor and it was disgusting. No way is that almond milk. It tastes like cheap fake weight watchers diet sugar water. The place was totally empty when I went and I see why. I don't advise anyone to go there. read more

Over priced. I know I should've given the girl my coupon before she rang me up but I remembered after. I asked her if she could give me the discount anyway. She said she couldn't only her manager could delete the transaction and run it again. Ridiculous that the manager wouldn't teach the only counter girl there to work the cash register on all transactions. I was disappointed with myself for not remembering the coupon prior to her ringing me up. read more

Our favorite place for Acai Bowls!!! I've tried many places, even the one in Sayville and this place makes it the BEST. The quality is always fresh, it's made to order not like other places where it's already pre-made. The service is great, always friendly and helpful even when it gets really busy. read more

Why have your open sign turned on if you're not open? I was told by one of the workers that they open at 9:30 and tried calling and going in and the lights were off. A month or two ago they also stated that they were going to start opening at 7 AM, I'm not sure where that idea went but it's not true. The acai bowls are good and the owner is nice but they should really fix their hours and stick to them. read more

I'd give this place zero stars if I could. Disgustingly dirty EVERY TIME I go in. I'm amazed BOH hasn't closed them down yet. If it's that dirty on the outside, god knows what it looks like behind the scenes. This place needs to clean itself up. It was better as a franchise (Swirls & Twirls) at least they had someone to answer to. read more

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Today was my first time there and I got an açaí bowl! It tasted fine as I ate it but I started to notice an odd taste. I made home and my stomach was in really bad pain and I've been in the bathroom for the past two hours. Maybe it was bad fruit? I definitely won't be returning. read more

Not even exaggerating when I say the açaí bowl from here gave me food poisoning. The place can get so dirty, I can only imagine in the kitchen. The cashiers were super bitter.. not worth the visit. read more

Slowest ice cream shop ever. I was the only customer and it took the employee over 20 min to make an iced coffee. Don't waste your time here. read more

This place is awesome !! Best açaí bowls! So delicious and thhe workers are so friendly!

tried the vegan (dairy free) frozen yogurt flavors this summer and they are amazing please keep them year round! Always great to see dairy free options for those with dietary/lifestyle restrictions! read more

This place is embarrassing. I don't know how they're still in business. It's disgustingly dirty every time I go inside, and I can never get what I want. They're always either out of a topping that they haven't refilled or a machine is broken. They don't fix anything. They don't clean anything. The place is run by 14 year old girls that have zero customer service skills. I've decided to stop giving this place my money. Go anywhere else. read more

This place doesn't even deserve one star. I had no choice though. I don't want to give them any stars. I wanted to go down PJV to have ice cream at our favorite cream place Port Jefferson Ice Cream Cafe. I've been to Sundae's once before and had a good experience, so when my daughter suggested it after seeing a movie, I readily agreed! Why in the world did I waste my money?? I wish I could post the picture if the triples scoop sundae made for me. Roughly $6 is what I was charged for half scoops, the end of the can of whipped cream, no sprinkles and a sad looking cherry. Don't waste your time or your money... Go down Port-they are 100% every time! read more

One of the best places to get an açaí bowl! Their fro-yo is good as well. Totally recommend!

Their açaí bowls are the best I have ever had. However they aren't always consistent. They are pretty quick and a little bit pricey but still the best ones around. Better than SOBoOL read more

We have gone here a few times and haven't had many issues besides minor wait times for the cashier so we could get rung up. But this time was awful... me and my family waited around 30 minutes just for the cashier to ring us up. All of our frozen yogurts were melted so I had to go back twice. Then when somebody finally comes she tries to keep everybody calm and happy and she was trying her best. After she had gone back in to work on machines a younger girl with blonde hair was ready to check us out and was beyond obnoxious to my entire family. She had a horrible attitude and because of this I would have given this place zero stars. She was obnoxious and rude and ruined my whole experience and I will not be returning. There should be more than 1 person ACTUALLY working in a shop. I just don't understand how you can make customers wait 30 minutes for ice cream and be completely obnoxious over nothing. The customer should never have to wait that long or be spoken to obnoxiously. read more

The acai bowl is amazing. If you go here, it's a must try! You can make it as healthy or as unhealthy as you'd like. I stick with the original (acai berries, honey, granola, almond milk and fresh fruit). Sometimes I'll even drizzle some peanut butter on it. It's a quick, convenient and healthy splurge. It's my must go to fro-yo place. read more

Worst service I've ever had every single employee I've ever dealt with there is so nasty and unprofessional

this place probably has the best acai bowls and amazing staff but i unfortunately only have one problem, i tend to notice that whenever the owner is making the bowls she tends to be a little cheap... i'm usually not one to complain but if i'm paying $10 for a bowl i kinda want it filled up all the way i only have this problem when the owner makes it which shocks me considering you're the owner you think you'd wanna fill the bowl up, maybe that's just me but other than that staff is really kind and bowls are good when made correctly. read more