Sundara was truly a magical experience! It was just a night get-away, but such a wonderful 24 hours of relaxation. There aren't pictures of the common area pools, etc. because phones are (which I love!). The pictures posted are from the spacious room WITH a true hot tub. With robes, slippers, and a never ending supply of plush towels, one couldn't be happier. The shower had multiple shower heads with a keypad to set which ones on/off, etc. The room could definitely accommodate 6-8 people due to the size. What a good girls' weekend idea! Room service food was They also offered yoga, coloring, quiet rooms, and many more areas to relax and decompress. The ONLY thing lacking was the massage. Unfortunately, it was so-so, which was disappointing since it was . It didn't start on time and was out before the "50" minute allotted time. I'd say the massage maybe lasted 35. The masseuse also started it off by saying she was having a stressful day All that said, I think the massage was a one off, and I'll definitely try a service again. 4/5 read more

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Our massages were great. The therapists were kind, professional, and very responsive. The massage room was super cute and relaxing. The fireplace made it feel very cozy. We enjoyed the bath ritual, the outdoor hot tub, and the indoor hot soak tub. The bath ritual hot tub could have been a little warmer. There were hardly any quiet spaces in the spa areas and no one enforced keeping spaces quiet and tranquil despite the signs everywhere. For such an expensive resort, there were some things that really surprised us. Most of the staff were friendly, but it wasn't the caliber of customer service we were expecting. Our room was just ok. We liked the high ceilings, the comfy sitting area, the bed, Kohler shower, and the fireplace. A light flickered next to the bed, preventing us from reading in bed because we had to keep it turned off. The bathroom didn't have nearly enough hooks for suits and robes. The bathroom felt tired and didn't seem very clean. There was even a plastic wrapper on the shower floor. The toilet paper quality was surprisingly poor. The magnifying mirror wouldn't stay in place, and the hairdryer barely worked. This was unacceptable at these prices per night. We had fun, but it was very expensive for the quality of the experience. read more

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If you're considering a splurge for a night with your girlfriends, you've discovered the right place. We stayed for one night in a standard queen room, and loved spending two days in our robes going between the various pools/hot tubs/rituals/relaxation rooms/classes Sundara offers. There really is something for everyone. We especially liked the sound bath class. Sundara offers thoughtful amenities as well (blow dryers, towels, swimsuit dryers, etc...) - they've really thought of everything. Tip - if you stay over night you are allowed to check in to the spa at 8am on the day of your reservation, and you can stay until 9pm on the day you check out of your room. That's two full days of spa access! The $45 per day spa access fee is included in your room rate, so it is not changed on top of what you are paying for the room. AND you do not need to purchase a spa service (i.e., massage, facial, etc...) if you don't want to. Your room provides you access to all they have to offer. The only thing we wished was different was the amount of chlorine used. I know this is state law and not something Sundara has control over, but we left smelling like chlorine despite showers. It would be nice if some pools were salt water. read more

Enjoyed our anniversary time here. You must book ahead for spa services- but that is a norm at most places. Relaxed and had a fabulous visit. Have been here many times as a day guest- first time as an overnight guest. Hotel room was clean, big, relaxing in itself- fireplace and kosher shower was super nice. Had a good nights sleep- bed super comfortable. The purifying bath ritual was closed- disappointing- as I had really built that part up for my husband... The only down I felt was that groups were a bit louder than I would have expected and no one shushed them (I have been part of a group and have been shushed-btw). And many people with phones out and no one said anything to them... I understand that many people read on their phones.... But a kindle is one thing.... Phones... I think the electronic policy needs to be made very clear in the reservation process and during check in. The other item was there are signs posted everywhere about spa voices- but it was rather loud- in areas that I didn't think should have been... and no one was asking guests to reduce their volume. I do enjoy the spa... and Andrae was outstanding for a signature massage.... Only wished it could have been for 2 hours (ha!) read more

So close, yet so far... We just spent a few days at Sundara - and it was "nice", but it missed on enough things that keep it from being wonderful. Mind you - we had a relaxing and enjoyable time, but I feel at its price point, it's missing on things that should be there at a top-tier spa. Some of the things I really liked: 1). the shower in our room was incredible!! Best shower I've ever had in a room. A HUGE shower with tons of shower heads, strong water pressure, and you can turn on any combination and select the exact water temperature you prefer. 2). The setting is serene and quiet. Set in the woods near a lake, it's so peaceful. You'll see a lot of wildlife - we saw deer, a woodchuck, a bald eagle and blue herons. We took advantage of the hammocks and actually dozed off under the trees. 3). The afternoon boat ride on the lake. It goes for about an hour, and you learn about the area. The boat captain (can't recall his name) was super nice and informative. And the boat seats were really soft and comfortable. Loved this! 4). It's so chill and laid back. We were told you can go everywhere in the bath robes they provide (which are very plush). We didn't fully believe that - until we saw it with our own eyes. Almost everyone dines in their bathrobes . We way over-packed and are going home with tons of clothes we never wore. What stops Sundara from being a top-tier spa is a blend of little things/attention to detail: .... Dining room - they need to fancy it up a bit. Tablecloths would be a good start. Maybe some fresh flowers. To us, it looked more like the dining area at an airport hotel than a world class spa. .... Maintenance/upkeep of the grounds. For the most part, the grounds were nice. We had a lovely room with a balcony that faced a forest. But, on the ground right below our balcony were plastic drain pipes - they weren't even connected to a drain. It took away from the scenery. How hard would it be It to put them in a shed, or somewhere out of sight? ... the locker rooms were small and minimalistic in terms of amenities. I've been to many spas and gold clubs with much more luxurious and expansive locker rooms. Also - my locker was situated in way that if I didn't move away from it when getting changed, any person passing by in the hallway could have me "in all my glory". ...the service was so so. Someone needs to remind the staff about the importance of smiling when greeting or serving you. People did their jobs, but that's exactly what it felt like - it was their job, as opposed to being their pleasure, to help you. I will call out one exception - Linda always had a warm smile for everyone. She made us feel so welcome and appreciated. She should teach the rest of the staff how to provide service. ....the facilities.... Are nice, but not top-tier. The pools are in a lovely but the texturing on the ledges is very rough - I scraped my knee pretty badly on it, and I think my bathing suit is a bit worn thin from sitting on the ledge. And the area for their 5-step bath ritual is really cramped. At times, it was very crowded - and we were there during the week before their busy season! (To be fair - Sundara is a fairly small spa facility - I'm not sure they can do much about this). Overall, Sundara is a decent spa for a relaxing getaway. We had heard and read great things about it. We came from Scottsdale (where there are outstanding spas) for my wife's birthday and really wanted to love it. But, Sundara has a bit of work to do if it wants to be what I would consider a best-in-class spa resort. read more

Sundara did not disappoint! Massage, sound bath, salt room, sauna, hot-tubs, pools, quiet rooms, rocking chairs everywhere, cozy nooks to nap, meditation walks, hammocks in the trees, cocktails- and thats just what we did...it was the perfect day pass read more

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LOVED the relaxing vibes as soon as we drove up the long driveway. I tagged along with some friends last minute and was treated to a fun experience. When you arrive, you're provided with a soft and luxurious robe and some plastic flip flop style slippers. Then they instruct you about their relaxing cleansing ritual that starts with a shower with this nice exfoliating scrub, a hot sauna, then 3 cycles of hot tub, then cold tub. I was afraid of the cold tub at first, but it felt exhilarating if you can get past the first 30 seconds. It's easier if you go in quickly instead of creeping in slowly. They have several relaxing pools inside and outside. It was fun to try them all. One of them was next to an outdoor fireplace and one of them had a swim up bar. They ask all of the guests to use their quiet "spa voices" when in common areas so that we never lose the relaxation vibe. Sadly, all of their services were booked that day so I was not able to try their massages or mani-pedi appointments. We also had some food and drinks while we were there. Jaggery Tea - delicious and very sweet! You can add hot water or if this complimentary drink is too sweet for you. But don't miss out! Cranberries, Walnuts, Coffee and Hibiscus tea were also included in the complimentary snacks area. For lunch, we tried their upstairs restaurant. Steak and Mushroom Flatbread Pizza (3/5) the steak chunks were tough and chewy. The other flatbread pizzas were much better. Tuna Tartare (3/5) Sundara Signature Salad (3/5) Flourless Chocolate Torte (5/5) our group of 5 ladies couldn't finish this one massive and filling dessert. Crème Brûlée (4/5) It's also so sad that they don't allow you to take pictures once you're inside. I would have loved to show off their tranquil spaces and their food and drinks. We got a tour of our friend's presidential suite and it was gorgeous! It had 2 bedrooms, full kitchen, full sized laundry, and a nice sized deck with gorgeous nature views. read more

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The most worse experience I have ever had in a motel I lift up the cushion on the chair because I dropped something in between it there was food all under the cushion dirt and here in the bathroom dust on top of my headboard of my bed I had to make my first cup of coffee on the floor because the plug for the refrigerator or the coffee pot would not work the air conditioner did not look I sweated my butt off all night so did my daughter didn't get to sleep had to leave early on a 2-hour drive because we was so tired we couldn't finish our second day they would not kind of date us with a day pass even though I explained to them that my daughter just lost a child and she really needed this vacation read more

10/10 would recommend! The spa is stunning, amazing therapists (and I am picky about my spa services!) and beautiful amenities. Loved the meditation room and the piped spa music throughout the facility. Swim up bar was super nice with great drinks - a little pricy but the convenience factor and ambiance made them worth it. Make sure to read the fine print about check in and check out - you can use the amenities way before you get you room and long after you check out so make the most of your experience! No cell phones in public areas was pretty incredible. I will definitely be back! read more

We had a girls' night at Sundara just before Christmas. It was unusually busy and there were quite a few minor and a major inconvenience that shouldn't happen in a place of this cost. However, BUZZY the bell person saved the day! He was on top of everything with a smile. Buzzy is 100% the reason that we will be back to Sundara for more of our girls' nights. He is so helpful, funny, friendly, genuine, and made our stay! read more

We had an incredible stay at Sundara Spa! When you turn into the resort you drive up a road surrounded by beautiful trees and the golf course. They have a parking area right next to the entrance for when you check in. We were only staying for 1 night but they let you check in as early as 8am for access to the resort, spa, and amenities. Our room wasn't ready until about 3pm but we could use the locker rooms. The check in area is connected to their gift shops so while we waited for the next available spot at the check-in counter we could browse. They have lots of high quality items including lounge wear, athletic wear (Beyond Yoga), candles, lotion, etc. Check-in was super helpful. They gave us a map, reviewed our spa treatment itinerary and offered to bring around bikes if we were interested in a bike ride. So many amazing amenities! Once we checked in we could move our car to the main lot. We first checked out their beautiful walking trails that take you by their golf course and then through some woods. We went about 2 miles. We then came back to the locker rooms. We were given a locker at check in. The locker included robes and slippers for us to wear around. They also provided directions on how to lock your locker. That's where we kept our items until our room was ready. Really easy to use and great to store our stuff, especially since cell phones weren't allowed in the spa area, pools, etc. I would say the locker rooms themselves could use some upgrades, it did feel a bit dated. However they had great shower rooms, changing rooms, etc. I especially loved their soaps, lotion, and shampoo/conditioner. We couldn't believe how many amazing spaces they had. 2 different outdoor pools, comfortable outdoor seating with fire pits, spa area, whirlpool area with cool built-in rocks, silent rooms, relaxation rooms, silent garden, etc. So many places to relax. One of the most relaxing places I've ever been. I was impressed with the staff. There were always freshly stocked towels, full water and delicious hibiscus tea, snacks, etc. Tons of staff all around the grounds. I loved our room. We got into our room about an hour before check in. Everything was so clean. The room was spacious and had beautiful views of the grounds. We were here celebrating our wedding anniversary and Sundara generously had chocolates waiting in our room for us with a personal note. Very nice touch! We really enjoyed our time here and highly recommend it. Everything was high quality coupled with excellent hospitality. A great place to relax, unwind, and recharge. We will be back! read more

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I've been going to Sundara for several years. A neat place tucked into the woods in the Dells. If you want to relax, give it a try. That said, the place is starting to show it's age and some of the rooms are uninviting and not decorated very well. For $350-$1,200 per night I expect a little more. Also, years ago, breakfast was included with your overnight stay, then it changed to offering a nice buffet breakfast for a cost, and now it's limited to a small menu of expensive choices. They also include a mandatory 20% "Service Fee" on all services, food, drinks...I was at the swim-up bar in their newer section of the Inn and ordered three mocktails and three tap beers and paid ~$81 which included taxes and ~$13 in "Service Fees", and when handed the receipt to sign, there was also a line for Tips?!?!? Would think the $13 Service Fee for the bartender spending about four minutes to make our drinks would be sufficient. Fees, Tips...Are out of control and this place proves it!! read more

I haven't been to many spas, but I had the best sleep in a LONG time thanks to Sundara! We booked a weekend stay and check in was on Saturday at 3. We went to our room, changed into the robes they gave us and then went down for a quick tour of the facilities before going to our massage, then went to the restaurant for dinner afterwards before heading to check out the pools and hot tubs which were fairly empty in the evening (we traveled the second weekend of Sept). Overall, it's a beautiful resort with lots of quiet places, spa music playing at the pool (and in your room), hot tubs with cold eucalyptus towels, body scrubs that you can use any time, saunas, and fruit, granola, teas and water available everywhere. I loved the swim up bar, and the lounge chairs in the pool. There's lots of places to explore (including a walking trail) and included activities (we opted for yoga but there's different types of yoga and meditation classes as well as a boat cruise that we missed.) The best part was the no phone policy- which unfortunately I saw someone break on my last day but I personally enjoyed having to disconnect and just relax. The restaurant itself is okay- nothing to write home about but nice to have onsite so you don't have to break your 'zen' by finding food offsite AND you get to wear your robe here. The only downside was it was unclear what expectations are if you have massage services after checkout. We were allowed to stay on the resort As long as we wanted, but wasn't sure if we could still borrow robes or not or if we were okay wearing regular clothes while we waited. read more

We had a fabulous spa day at Sundara. The amenities were lovely. Loved that it was a phone/electronics free zone, too. The amount of alcohol available was a little strange & definitely influenced people to talk a little louder than I think was suggested by the rules, but it didn't impair our experience so no biggie. Our massages were great and very relaxing, and we loved the bath ritual. Good food, great service, and great atmosphere overall. Would highly recommend! read more

We have been visiting this SPA for many years. The founders had great vision and great attitude towards the customers.Under this ownership and management things are completely different. Unfriendly and cold attitude, arrogance and an obvious focus on increasing and ensuring bigger profit with mandatory 20% tips ( named "service charge") and mandatory 2 treatments for the weekend days as examples. Extremely disappointed. Will probably never visit this SPA anymore and will never recommend it. read more

Very few services we could afford after expensive room rate. Massages were very good. Beautiful facilities.

All treatments and classes were booked up by day spa people. Paid over $1200 for two nights and couldn't get a treatment or get in a class. A group of about 6 people were outside in the pool being very loud the whole time I was out there. With all the signs posted everywhere telling people to be respectful of other spa goers and talk quietly, I think it's pretty rude. I spoke with staff about this twice! Nobody ever came out to ask them to be quiet. They were annoying everybody else outside and didn't care. I will not be back to this place. Definitely not worth the price for what's included. The bath ritual was all I really enjoyed. read more

Sundara Inn and Spa - Our balcony - Hotels Near Me - Wisconsin Dells, Wisconsin

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Went with a girls group. Paid a deposit to book the room. Had the other half of the hefty price ready to check in. Fine print in the 5 page email that I didn't see as I read in a couple of places you actually pay up the whole bill at the end. No. The staff took my phone scrolled down down down and zoomed in to where it said. Pay in full time of arrival. Which is fine. But then it says. You also need to pay $200 per person per night. It was a whole thing. Someone else was made aware of this and they could t afford to pay that so they left no refund. We were able to make it work. But they actually charged me 3 times about 1,600 somehow... took 2 week for the reimbursement to happen. They were so rude and coy I NEED a REFUND. But no. So yeah anyway. Very limited services available. Some amenities were down... not worth the price tag. Good theory though. read more

The good: Topanga for facial was phenomenal! Highly recommend her. The infinity pool is cool! Great service from bartender on the spa side. Excellent Bloody Mary and burger. Enjoyed the Nidra Meditation. The bad: Check in staff were not knowledgeable or welcoming. Big miss. Had an 80 minute massage on day one that was not good. Couldn't wait for it to be over. About 20% of the people ruin the experience for the other 80%. Taking photos, smoking, loud, and refusing to be quiet, even in quiet spaces. Staff do nothing. They need to be educated at check in. Unlikely I will go back. read more

I've been in the spa biz for a long time, so I know a lot about being a spa goer as well as a spa owner. I have also been to Sundara Spa for years, actually from the first week they opened. Sundara is a gorgeous, world class spa but the over priced, mediocre, -50 minute spa treatments for $250 with a mandatory added on $40.00 facility service fee is not worth it. There are many more luxurious spas with far better therapists in the area or just drive down to Madison & go to the Edgewater Spa right on Lk. Mendota. read more

We spent a Thursday night here. It was myself and a girlfriend. We didn't book any services but just relaxed and used the pool and hot tubs. We could not have predicted that we would have 80° in April but lucked out and we were able to really enjoy the outdoors both in the pool and dining. We had a light dinner outside. Margherita pizza and chips, salsa and guacamole. And a glass of wine. It was good. Next morning we had a nice breakfast in the restaurant. I had a lox and bagel plate that was great. read more

Came here to celebrate our wedding anniversary and it was worth it. Great service, relaxing atmosphere. Did splurge for the room with private hot tub but it was definitely worth it for the view and experience. Definitely plan on coming back again for our next spa / relaxation getaway. read more

Absolutely love Sundara! Tried other spas and this one is always the fav. Their reservations call line isn't the best or most helpful, but the service there is amazing. The environment is so relaxing. From the moment you walk in I swear your pulse and blood pressure go down. I love that they have multiple indoor and outdoor pools as well as hot tubs. They have a spa menu which can be ordered from throughout the day. They have a free purifying bath ritual of multiple steps that include rainfall shower, steam room, sauna, exfoliation, hot tub, and cool plunge pool. It's in a coed area. They have a really great outdoor year round pool and hot tub surrounded by fire pits. It's odd to swim outside in WI during winter but it was so relaxing. If you want services I would suggest booking as soon as you know you are going. Services fill up fast. I had a seasonal bath treatment with relaxing massage. Also tried the salt room as a $25 add on I believe. They also offer guided meditation, lots of quiet no talking rooms, and no electronics in spa areas. It's hard to break free of the phone but it's worth it! Pics below of are woodland retreat with outdoor soak. Tip: prices for stays are significantly cheaper on weekdays (not Friday/sat) read more

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If you are looking for a relaxing and beautiful place to spend a day or a few days.... THIS IS IT! We had the most incredible time staying for just 1 night to celebrate my husbands birthday. You can get there as early as you want the day of your stay so you can start enjoying all of their amenities. I highly recommend going when it's cold out. Their outdoor heated pools and hot tub are just perfect! The staff is so friendly and the facility and rooms are SPOTLESS!!! Incredible. read more

I was extremely excited to check into Sundara Inn & Spa. I planned a wkd trip for my colleagues as a thank you and reward trip. Checking in on Friday was fabulous. Great customer service (Mila) super communicative and friendly. Our villa was beautiful and cozy. Saturday- however- was a different story. The shuttle never came to pick us up (we schd when we chkd in). We walked to the spa (nice jaunt) but found the staff to be unfriendly and unknowing and extremely unhelpful. There was no eye contact when conversing and no customer service case when asking/answering questions. We chose to wear clothes & change into robes once we arrived but they were none available ( they found smalls for us ... worked for one out of the four) Our tour was poor with little to no explanation - it was overly crowded with people which limited our experience. The drinks & food @ the swim up bar over prices and mediocre at the most. (Bar staff -Tas- super nice ) My facial was average and rushed. (But she did give a sample for milia issues) My massage was only 40 mins instead of 50 - ave at best. (My colleagues experience their first facials & liked them - I was happy about that.) Being a five star resort- maybe my standards were too high since I've visited multiple spas in the IS & abroad. But for what we paid and what we received- definitely not worth the price. read more

Waited to check in, untrained/unwelcoming personnel in spa lounge, trash and laundry bins overflowing, spa overcrowded, our room smelled of something rotten, carpet worn and ripped, food mediocre. The spa services were good but this is not a 5 star resort/spa and is not worth the cost of a room. read more

I came here while staying at the Wilderness Resort with my s/o and kids. We took a mini getaway from them to come enjoy the spa. Not only was this a beautiful relaxing place (which we were able to use all day with the purchase of our couples massages) the drinks were amazing too. There is a beautiful infinity pool that is outside and heated so it's very nice in the colder months as well. My s/o and I are already planning a weekend getaway there! Definitely will be back. The staff was also amazing! Lila and Andraei did our massages and they are with the request for them! read more

Sundara Inn and Spa - Entrance to the spa/resort - Hotels Near Me - Wisconsin Dells, Wisconsin

5 star amenities may exist. However, the spa itself is far from five stars. The staff is lacking and undertrained. Garbage cans need to be emptied before they overflow, areas that are obviously dirty on walls and ceilings within guest view should be cleaned. Parking is a joke, especially if you are staying in the winter time. Most resorts with these amenities would have valet. I appreciate Wyndham as a brand however, it's possible that the luxury market is not for them I will be staying elsewhere in the future. read more

This place is SO OVERRATED AND OVERPRICED!!! DO NOT GO!!! Several of the lights were burnt out in our $800 ROOM!!! Bars were closed or no bartender to be found at the pools. Pools close early. Some fruit is offered for free but that's all. The restaurants food wasn't great and 2 entrees cost $84, no appetizers . Again OVERPRICED & they add 20% gratuity to everything. No one is around to help or guide you. Basically a hotel with lots of water. Couldn't get a massage or anything cuz they were booked?!? Hardly anyone was there!! Coffee was cold. Couldn't check in until 4pm. Have to leave by 11. Would be "ok" at best for half the price. Not being able to check in until 4:00pm and having to check out at 11:00am is a huge downfall. For $800/night you should at least get 24 hrs to use the facility, especially since the facilities close at 9:00 and 10:00pm. read more

It was a very relaxing experience. Enjoying the complimentary amenities before or after the services is wonderful!

Going to Sundara is a yearly tradition for me and my mom! It's incredible. The massage therapists and facialists are outstanding. The facilities are perfectly kept up and there's nothing better than spending time in a warm pool during the cold winter. The food has gotten better in the last couple of years too. We love it here! read more

Spotless spa. Loved the amenities. Wonderful outdoor pools. Enjoyable facial. Healthy lunch options.

My aunt treated me to the Sundara Inn & Spa for five days and four nights two weeks ago. Overall, we do recommend it. It was my aunt's first trip to a spa of any kind, let alone a destination spa, and she very much enjoyed her stay. I would say my expectations were higher than hers because I am a frequent massage therapy guest and have been to many spas around the world and to two top U.S. destination spas. For me, the best part of the stay was the friendliness and professionalism of the Sundara staff members. We would both like to recognize and thank: -Oksana, MVP of Sundara, excellence in every category!!! We miss you, Oksana!!! xoxo -Tyler for so sweetly helping us with our luggage -Caly at check-in desk -Carla server -Boat Captain Ryan for being so AWESOME! -Scott from Maintenance for being so nice, helpful and overall wonderful! -Francisco server -Jeff for so kindly helping us with our luggage We stayed in the Golf Suite with the HUGE hot tub in an enclosed porch and it was nice. Thankfully it was quiet in the suite. We didn't hear anyone next door to us, just a few people in the hallway every so often. My aunt loved the bedroom, with a comfy bed, TV, chair and a view of the hot tub and the golf course outside. I took the couch and it was fine, I didn't bother using the pull-out bed. The main room has a small fridge, a sink, coffee and hot tea, utensils, plates and bowls with plenty of seating and a TV. Ability to adjust suite temperature was available, which was good. Adjustable lighting was also appreciated. The walk-in shower was very nice with rain, hand-held and wall jets and what I would expect at a destination spa hotel. And, being an aunt and niece we really appreciated having a water closet. Double sinks were helpful and bathroom lighting was exceptional. And restaurant food was good. I have been to Château Elan in Atlanta and to the Greenbrier and in comparison, I had no suggestions for either following my stays. However, what would have VASTLY improved the Sundara experience: -Bathtub in the bathroom -Luggage stands -Full-length mirror in the main room or bathroom -Lightweight robe option for overnight guests; I was never able to wear the robe because it was just too hot -Management enforce quiet in spa waiting room - day guests especially did NOT pay attention to spa voice signage - inform and reiterate this at check-in too please -In-room microwave to heat up restaurant leftovers, coffee and tea -Hardwire into your process prior to EVERY guest arrival to ALWAYS have suite's enclosed patio checked for bugs and loose screens (from golf balls). There were bugs flying around inside the enclosed patio. We did not call down for pest control because we were already there using the suite and I have severe allergies; I didn't want to have to smell bug killer/repellent. -Prior to guest reservation booking, recommend informing guest WHERE the room is located. I am an American with permanent disabilities that make it very difficult for me to walk any distance. Our suite was literally at the end of the building. For me it was a 15-minute walk to the elevator, and I had to sit and rest at least once or twice during the walk. My aunt is temporarily disabled and for her it was also a difficult walk to the elevator every time we left the room. -Also confusing was we were on the 3rd floor but our room was 2415. Odd. -View outside suite was of three dead trees, not pleasing. Please replace with live trees. -Various 2nd/3rd floor hallway carpeting not at all spa-like and very visually unappealing. Really unappealing. Like being at a casino. Total disconnect. -We'd planned to order movies to watch each evening but surprisingly that wasn't available. -For spa guests, recommend therapists pay attention to the form each guest fills out. I had put on mine I need very deep pressure, with knuckles and elbows, and none of my therapists came even close to applying normal pressure, let alone deep pressure. I don't normally like to leave constructive feedback like the above, but if I were the owner of Sundara I would want to know these things so I would have more returning guests. Due to the level of financial investment needed for a Sundara stay, it behooves Sundara to really take a look around with fresh eyes so it may truly deliver the promised spa-like, zen experience at EVERY guest interaction. The little things mentioned above would make a HUGE impact! Thank you! -Erin G., guest of Betty P. read more

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This was our second visit to Sundara. We went the first two nights of our honeymoon last summer and then again this week for our anniversary. We stayed two nights and had a good time, but overall, fell a little short for the money we were spending. I've heard that Sundara was bought out by a big chain and that was in line with our experience this week. Pros: rooms are clean, spacious, and relaxing. The showers and tubs are great as well. The pool and hot tub areas are well done and relaxing. Not a ton of people during the week so we enjoyed that. Breakfast was good. Cons: service was subpar... the staff wasn't very well trained so several of our interactions were a bit awkward. Spa services are super expensive for what you get. We did a 50 minute couples massage and they add in an automatic 20% gratuity to bring our total to $370 for that alone. If you're looking for a good get away, this is a nice place in the Dells. I'd recommend going during the week for reduced rates and avoid spa services. read more

Sundara Inn and Spa - Breakfast - waffles & chia seed pancakes - Hotels Near Me - Wisconsin Dells, Wisconsin

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Beautiful and clean facilities. I felt very rejuvenated after my time here. Highly recommend.

For the expense, do NOT go here. With the amount you are charged, this is nowhere NEAR worth it. For what we spent on a basic room, I should not have a dorm-like feel, an empty frig, a dirty carpet, no janitorial service between days, need to call for fresh towels, and nothing "extra". $1000+ for two nights and I'd expect a bottle of champagne, drinks in the frig, something! Nope. Two pieces of chocolate. Thanks. Most perplexing thing: our first night there we went to have a drink outside. High 70's during the day and the fire pits, staged all over the grounds, are lit. Not sure who wants to sit next to a fire pit then, but they look nice. At 8pm, outside in low 60's, perfect night for a fire and a drink and they refused to light the fire pits. What??? Asked the waitress to ask the manager and she came back and explained management did not want them lit. That made 0 sense. We left for the night. Ridiculous. Even more ridiculous were each bill. Mind you, you're already paying an exorbitant amount to stay there. For each drink or meal, you receive a bill to sign to your room. Mixed drinks were $12-16 a piece. High, but ok. Then, under the total is a "service fee". This came out to 20% of the bill. So they are building in a tip? No one explains that to you. Yet, under the service fee was a line marked "additional tip". What the hell? Oh, and there was also a "premium tax" under the state tax. Premium? What was premium about sitting out in the dark for some over-priced drinks? By the time you were done, you were paying more for some basic apps and drinks than you would at a fine restaurant. Insane. Listen, we forced ourselves to relax and just take the overcharging. In fact, I LOOK for ways to laude places I stay. But now that we're home and we realized how little we got for the cost of this place, we realized, it would have been better to drive to the American Club or the like. You can get far more for far less elsewhere. Avoid the expense. read more

I scheduled two (ultimately mediocre) massages and two basic pedicures. I also treated my daughter to a mocktail and enjoyed a (small) glass of Champagne with our two modest lunches. After the additional automatic upcharges and gratuities/service fees, my day at the "spa" came to $975. I am not kidding. Every aspect of Sundara is designed to maximize profits. UNBELIEVABLY overpriced. read more

The services were incredible, food and drinks were reasonable, crowded in the women's locker room, environment was very relaxing and peaceful and well Maintained, no one asked about Botox which one of us had the week before. Cant wait to go back!! read more

I was invited by my aunt to spend 4 nights and 5 days at the Wyndham houses at Sundara Inn and Spa under her timeshare. One of my aunts and my mother were kicked out of the pool bar along with maybe 6 to 8 other people that were staying at Sundara Inn. They took their belongings out of the spa lockers, put them in trash bags and knotted them, and then told them they can come back to get their belongings at 9am. Eventually they got their trash bag of belongings tossed inside, which included their credit cards and ID's. They refused to allow them in the locker room to change. Mind you not, it's winter and 17 degrees out. They also would not allow them to wear the robes to the Wyndham houses, and they were soaking wet with wet hair. They refused to allow them to have the valet driver take them up the hill to the Wyndham house, and my aunt had no shoes on and was in her swimsuit. After finding out my aunt had knee surgery, they decided to give her a ride, but my mother already started walking back. The manager got in the SUV with the valet driver to drop my aunt off, and they got out of the car at the house too. A lot more happened, such as they were rude and disrespectful with no fore warning of last call. No courtesy to ask them to remove their belongings from the locker because they were closing them. All the employees stood in a line with folded arms and herded the two of them to the doors. The Sundara Inn guests were forced into the elevator to their rooms. One woman employee put her hands on my aunt. My mother and aunt were told there is a feud between Wyndham and Sundara, but that is not the paying customers business or problem. When they dropped my aunt off at the Wyndham house, I was outside already and asked the valet driver for his name, because he had no name badge, and he bluntly ignored me standing right next to him. I asked him about 3 to five times for his name. While my aunt was trying to find her key to get in the house, the manager raised her voice at me and said, "let her in now!" I responded, "I don't have my key on me, but we already knocked and my other aunt will be to the door soon." I spoke with the manager, Leigh, before they got in the SUV, and asked for the valet driver's name. She said he doesn't need to provide his name if he doesn't want to. As a "reputable" company, that is 100% wrong. My aunt is a committed VIP to Wyndham at Sundara Inn and Spa, year after year. We spent a good amount of money at this company, and to be treated this way is unacceptable and down right embarrassing. An official complaint is being made, but this is for anyone who chooses to stay at Wyndham at Sundara In and Spa, or just Sundara Inn and Spa. Just a heads up as well. No matter how many people are in your party, only two people are allowed in the spa at a time. We had 5 people and we had two rooms, but according to them it doesn't matter if we have two room numbers, because we were all staying together. I am from Las Vegas, NV, and I have worked hospitality in the hotel industry for 10 years. This was bizarre, disrespectful and embarrassing not just for them to be treated that way, but embarrassing for Sundara Inn and Spa for treating paying customers in such a disgraceful way. read more

Sundara is more like a getaway with spa features than an actual spa. Food isn't really healthy, and I have never seen so much alcohol at a spa. For the price they charge, the service level is really low. It is clear the staff have no idea what a $500 night or more spa should be like. The best parts are the shower and the outdoor setting. Dinner is served in an odd breakfast type room, there was no indication that we were in a pandemic, the meditation room is locked and when I called they didn't offer to open it, we missed housekeeping and no one asked. There is really no service level here and it is so hard for me to understand how they can charge so much. We had a nice time regardless but we won't be coming back. Better to take the money and buy a flight to a real spa. read more