First time in this store and found some amazing clearance deals. Our sales associate Rodrigo was…read moresuper helpful and friendly. The store was clean and well air conditioned in the desert heat. I had a very nice shopping experience and bought some nice board shorts, sweatpants and shoes for an unbeatable price.

I had a truly outstanding experience right before closing last night, and it was all thanks to a…read morewonderful employee named Maite. She went significantly above and beyond to assist me with my needs, and I was so impressed by her dedication and willingness to put in the extra effort. Her help was invaluable, and she provided a level of customer service that truly exceeded expectations. I've always appreciated the Oakley brand for its quality products, and now, knowing they hire exceptional individuals like Maite who are so dedicated to their customers, makes me like the brand even more. Her quality of work was remarkable, and I sincerely wish there was a way to leave a tip to directly acknowledge her outstanding support. I truly hope her excellent service is recognized . employees like Maite are a real asset! Thank you for assisting me with my glasses maite I appreciate you! I promise to take better care of them but I know exactly where I need to go if I need help again

Amazing outlet!!!!!…read more Gosh, I wish I lived closer to this outlet. Or maybe it is good that I don't lol I would be broke allllll the time haha They have such great deals! The deals are for quality products too. It's not cheap just because it's an outlet. You can find some awesome deals here. The service was good. Everyone seemed willing to help you find what you were looking for. I would come back here all the time if it weren't so far away. My husband doesn't not want me to go back LOL

To be truthful, I am not a fan of outlet stores; I have enough trouble finding stuff that fits in…read moreregular stores, so I figured the selections here would be just as bad. I haven't visited in years, but one store I used to come to (James Perse) no longer exists, and due to the last experience I had there, I'm not really missing them. However now I returned since they have a Gianvito Rossi outlet, something I certainly never expected to find. Given the very few shops they have within the United States, this was worth coming to. I didn't find anything for myself, but it was nice to see their presence here. Not too far was a Stuart Weitzman and Jimmy Choo (again, no luck). Even though I left empty-handed, they still have a great selection here, more so than Camarillo outlets.

Fashion's just a house of cards, isn't it? Now that Saks owns Neiman Marcus, we may see less price…read morecompetition in the world of luxury brands. Fortunately, there's Saks OFF 5TH to provide some relief and the occasional jaw-dropping deal. Run, don't walk, to the area where everything is locked up with cables and beeping alarms -- that's where the treasure is. Each OFF 5TH has a small selection (sometimes just a rack or two) of direct-from-boutique designer goods from last season: Gucci, Balenciaga, Off White, Versace, Prada, Moncler. I'm not sure how management decides what gets sent to OFF 5TH, but I promise you it is worth a look. A very small number of designer bags can also be found in the locked glass cases against the wall. The better shoes don't seem to make it so I would pass on those. Bonus: they have some sort of free loyalty program where you earn credits with every purchase. And no one will know your haul was from OFF 5TH.

I am writing to formally file a complaint regarding an extremely disappointing and unacceptable…read moreexperience I had at the Saks OFF 5TH store located in Cabazon, California. I have been a loyal customer of Saks OFF 5TH for nearly 20 years. I live in Palm Springs, CA, and have regularly shopped at the Cabazon location. In fact, last year I even opened a store credit card because of my long-standing loyalty to the brand. Therefore, what happened during my recent visit was both shocking and deeply upsetting. On March 2, 2026, I visited the Cabazon store and purchased seven men's suits. Since I was aware that the store would soon be closing, I specifically asked the staff at the register to confirm that the jacket and pants sizes matched for each suit. After returning home, I discovered that one of the suits--a dark blue suit by Scotch & Soda--had a jacket size of 40R but pants size of 48R, which is obviously a completely mismatched set. On March 4, 2026, I returned to the store to request an exchange for the correct size. I fully understand that the items were marked as FINAL SALE. However, this was not a typical return situation. This was clearly a mismatched product, and I reasonably expected the store to correct the error by either providing the proper pants size or allowing an exchange for the same suit. Instead, I was treated in an extremely rude and dismissive manner by the staffs, particularly by the manager, Rakesh, and another employee(or manager) whose behavior was even more aggressive. They immediately insisted that because the item was final sale, nothing could be done, and they repeatedly told me that checking the sizes was entirely my responsibility. The tone and attitude they displayed were confrontational and disrespectful. I have shopped at OFF 5TH and Saks Fifth Avenue for decades and have never experienced such treatment. Their behavior gave me the clear impression that because the store is closing soon, they simply did not care about providing any level of customer service. To be completely honest, the situation also made me feel as though I was being treated with less respect because English is not my first language. The dismissive attitude, the raised voices, and the refusal to even consider a reasonable solution were extremely upsetting. Eventually, after a female staff member suggested that they simply check whether the correct pants size existed, I personally went to the rack and found the correct matching pants myself. Only then did they reluctantly agree to exchange it. Even during this process, the manager warned me not to "yell" in the store, which I found completely inappropriate given the circumstances. The entire experience left me feeling humiliated, disrespected, and deeply disappointed. What should have been a final visit to a store I had supported for two decades turned into one of the worst retail experiences I have ever had. For clarity, here are the details: Purchase date: March 2, 2026 Exchange request date: March 4, 2026 Manager involved: Rakesh Store Manager: Michael Dufresne Location: Saks OFF 5TH - Cabazon, CA After 20 years of being a loyal customer, I find it unacceptable that a simple and reasonable issue involving a mismatched suit set was handled in such an arrogant and disrespectful manner. I sincerely hope Saks OFF 5TH takes this complaint seriously and addresses the behavior of the staff involved.

Lots of help here.... The girls were very attentive... my friend ended up buying a small purse…read more.. she could use for concerts/ venues ... they require your purse to be a certain size... the thing I found interesting was none of the wallets have RFID blocking... and none of the staff even knew that it existed

We stopped by the Kate Spade Outlet at the Cabazon outlets and had a really good experience. My…read morewife ended up buying a backpack and loved the selection they had. The store was clean, organized, and easy to browse. The discounts were solid, and with the additional promotions, it felt like a great deal. The staff was friendly and helpful without being pushy. Overall, it was a smooth shopping experience and we'd definitely come back.

On the east side outskirts of the cabazon outlets, easily accessible with parking right in front of…read morethese strip of shops. I do have to say one staff was very nice while I looked around which is what bumps this to a three but they were way over staffed for such a small store. Service was informative but usually at other store locations I'm always offered a beverage right off the bat, welcoming and friendly with no judgment of how I look. Unfortunately this time wasn't the case. Ive had a few of these experiences in my life. I felt the watchful eyes on me. I was one of two customers inside at the time. I got the "pretty woman" look over but I continued to look around. I always shop at Brighton to find gifts for my mom and sister but the initial judgment was a little off putting for the now, hurried visit. I felt uncomfortable browsing around. After seeing a few others who have had a similar experience, I'm not sure if I would return to this location. Staff etiquette needs improvement. It's sad that a place with the Brighton name could have this type of experience. Good thing about this place is there's many other stores within walking distance to find that perfect something.

First of all a hello , a smile of acknowledgment , just like to be treated like the other customers…read morein the store. The selection was good, everything I anticipated. The quality is always good at Brighton. That's why I made a special trip , I figured the hour drive and the gas I spent on this trip would be worth it. Sadly, I didn't go this route. I cannot say I would never buy this product again, just maybe not at this store. Brighton should teach their employees customer service skills and most of all never to judge a book by its cover. I ended up getting the best customer service at Chicos and spent the extra cash at their store. Well worth every dollar spent.

Doreen is amazing 5 star service and great recommendations…read more Highly recommended her. The selection is sometimes limited.

You can find great deals at this location so I would definitely a must to stop by and see what's…read moreavailable

Excellent product! Shipping was expedient and product was in excellent condition…read more Package and wrapping was impeccable and loved the shoe cloths

The Salvatore Ferragamo store at Desert Hills is beautifully arranged and full of timeless pieces…read morethat really showcase the brand's elegance. The selection is impressive, with a nice range of styles and sizes, and everything feels thoughtfully displayed. It is one of those stores that's easy to get lost in, especially if you appreciate classic, high-quality design. Whether you are shopping for something specific or just browsing, it is definitely worth stopping in for a little luxury.

They try too hard to create an "exclusive" feel to outlet shopping. The store is near empty at…read more10:30am and there's five groups queuing outside. Four ladies walked out (one group) so they let one group (two people) go in. I think people just linger longer inside once they get in because they've spent so much time getting in. Very stupid system. I just wanted to browse and look for purses. Walked away after 20 minutes because only one group ahead of me got in during that time frame.

I had the most amazing experience with Nathan so patient so professional he really made my day!read more