They have no problem taking your money but when you need to have your sunglasses adjusted, they do…read morenot care. I purchased expensive ray bans and asked for an adjustment only to be told they don't do them today because they are busy. There's one other person in the store? Keep treating your customers like they are transactional and you will continue lose customers.

I came in to the store with the full desire of buying a pair of sunglasses. I needed them! I was…read moregoing to be purchasing a pair of sunglasses. However, upon walking into the store, the sales guy would not stop talking to me long enough for me to look at sunglasses. Like dude, take a freaking breath. So I decided that I will just be ordering them online instead of being bombarded with 1000 questions about something that is going to sit on my face and block the sun. Please teach them that sometimes less is more in sales. He would have made the sale if he just stopped talking.

Great store, employees are friendly and helpful. I get glasses for my two kids and myself…read more Recently I went ahead and also had my annual eye exam here since they take my vision coverage. Dr Nguyen was great. He was detailed and explained everything - and even though I'm sure he says the same things 1000 times you can tell he enjoys what he does and provides a high level of care.

I had an amazing experience today at this Warby Parker location. Everybody was so welcoming &…read morehelpful! I got all of my questions answered. Kathrine was very kind and extremely helpful. Dr Quang Nguyen was knowledgeable and was eager to help me with my vision needs. I plan to go back for my future eye exams and glasses needs.

I went in to get a lens reinstalled in a pair of glasses. They were able to get the lens…read morereinstalled on site in a matter of minutes. Not only did reinstall the lens, but cleaned the glasses and they look like new. Thank you for going above and beyond for such a small job.

I have been taking my family to see Dr. Bui for 3 years now and we are very pleased with the care…read moreshe has given us. She goes above and beyond to give us personalized care. The office is beautiful and has great hours. The staff is so patient with us to help us pick out glasses and to explain the options. They work with our insurance and have state of the art equipment. I'm so happy we found simply eyes!

Great Selection!…read more Impressive selection for an airport store. The sales associate who helped me was so personable - I'm mad at myself for not catching her name. Great experience. I was focused on the Ray-Ban aviator sunglass. Lots to look through!

I went in to buy a pair of ray bans for my grandson. I had a question. I was only customer in…read morestore. I went to the clerk. Waited some time for her to get off her Facebook on phone but she would not acknowledge Me. She was to fancy to speak to me. Bad attitude u will shop else we're. Lady you are a clerk at sunglasses hut. Get over your self. At dfw A24. Lol. Your nobody.

There is a section of historic Main Street Grapevine where it seems a lot of the stores remind me…read moreof each other. This is one of those stores....I am not saying it's a bad or a good thing, it's just many have a few cards, some jewelry, clothes (mostly women's), and then some odds and ends gift type items. The shop owner was nice enough when I walked in. She was working on some of her displays, but still took the time to greet me when I walked in. I immediately noticed what to me was probably the most impressive part of ooh La La!, and that was her college football sweatshirts! Other than those, the store did not stand out to me much. Review #2056

Super cute shop, many beautiful items and a good place to get gifts and souvenirs. I enjoyed…read morestopping in and having such a happy experience here. It's a beautiful historic building full of charm and good vibes.

Excellent Eyecare and expertise is here!…read more Love Eye trends! The staff is very friendly and you are a VIP from the moment you walk in the door and when you engage with the techs and employees. Anissa did the initial testing and explained the equipment and what she needed me to do in order to get accurate results. I have been going to Dr. Steritz for a few years and appreciate his knowledge for my eye care. He is thorough and explains the results making it easy to understand. I keep coming back as I trust my care to Dr. Steritz and since I have been wearing glasses for years I like the fact Eye Trends is not a Franchise or Chain Eyecare facility. Glasses, contacts, dry eye, cataract aftercare, they support my needs. Additionally, they are in my eye insurance network so all services and glasses are reasonably priced.

After not getting my eyes checked for years I am very glad I made the decision to make an…read moreappointment with Eye Trends. I felt like the appointment wasn't rushed, any questions I had were explained to me in a knowledgeable but not condescending way. Highlight of my visit though was Kim, she helped me pick what I think are probably the best glasses for my face I have ever worn. She gave me a ton of options and a lot of advice / opinions and knowledge on glasses overall. She made the experience a fun one. Did I end up buying one of the more expensive brands yes...but in no way did she try to push that purchase on me or try to steer me in that direction. She was incredibly patient and kind. Give that young lady a raise! Overall I do recommend this location and business to anyone in Southlake or the surrounding areas. You won't regret it!

Got to love a bargain and so does everyone else. They are usually busy no matter what time of day…read moreyou shop here. Nordstrom Rack has good assortments and friendly staff but usually under staffed at check out. You need to have patience when shopping as the racks are packed full clothes. Found some great men's shirts for my husband and a few items for me. Overall you gear great quality and name brand items at a good price and well they are located in the same shopping center as Central Market so it's an easy stop to shop.

Southlake location is very nice & clean despite of sales; staff keeps the place clean & tidy…read more Restrooms are always clean & sales floor is organized & staffed very well. Parking is good & usually a short wait. We love all the sales & prices! Top brands & selections are tops! Our family loves it! TY

My favorite place to buy glasses. Great selection with more variety than most and without breaking…read morethe bank. Ty is exceptional at fitting and letting you know what suits your face.

Everyone here is happy Like payday everyday!!!…read moreWe found this business when we moved back and it was a great thing we did Customer service is top notch

Wow. First off, the employees are very knowledgeable and they have fabulous selections. Jackie, in…read moreparticular, was kind and did everything possible to help me with a problem I had with a 5 month old purchase. Oakley stood behind their warranty and she was diligent, efficient, understanding and was very gracious. I highly recommend this store if you need a good pair of Quality sunglasses.

Outstanding customer service. Lost an ear sock on my new glasses. AJ went above and beyond to get…read moreme taken care of.

Fast service. Excellent quality work. This spot is amazing . My go to spot for eyewearread more

This business provided excellent and timely service. My preference for style and friendly…read moreaccommodations were timely, efficient and professional. I completely recommend their business acumen.