Great service , Wonderful woman working there ! Doctor was…read morewonderful .. My new optical place.

Was out on lunch and saw this place next door so I figured when I had time I'd stop in. I went…read morethere for my annual exam and for new glasses. Was greeted by a young lady and I believe her father at the front desk who were very nice and knowledgeable of what I needed. Spoke briefly with them and learned they were under new ownership. They have tons of items to choose from and if not they could order them online for you too. Once signed in I saw the doctor who was very polite and professional this place is a gem on Steinway especially with some of the other eye spots hitting you over the head with prices! I'll definitely be recommending to friends and family. Thanks guys

Looking for a great place with a big selection of eyewear? This is it! My eye doc is located here!…read moreI highly recommend him. Ask for Dr. Dzurenda. He's been taking care of my eyes for years!

I came to this place to have my eyes checked, then decided to have new glasses put in a frame I…read morelike. I was told it can be done, so I brought a frame. I paid in total $224 and the frame was ruined - see photo attached, with both sides of the frame being distinctively not round in shape. Just in case, I have another pair to compare with, so I am confident in saying that the frame was damaged by those who put the glasses in it. I am going to visit the place and see if they have any decency to acknowledge poor job and to return the money.

It was my glasses and today I went into Moscot and did something about my old frames. I updated…read morethem. With the care and concern from their well trained staff, I found exactly what I needed and have a great new look. Thank you.

Walked a significant distance to visit this place…read more Not very welcoming and one of the employees was outside smoking and seemed put out by our arrival. Another was helping a customer, and the one that finally approached me seemed sleepy and uninterested. Will drop loot at another store that wants my business.

I went into Moscot at 555 6th Ave, in Manhattan, N.Y. to have new glasses done for my wife. I…read moreended up paying a lot of money for what we later found was bad service and bad material for the Glasses. Initially, they promised seven days for a new order pick up, but after more than a month had passed the order was still not ready and they expressed annoyance at the fact that we reminded them of this. The situation got worse once my wife started wearing the glasses A couple of months after the pick up, the "anti blue light" coating feature started disintegrating on the surface of the lenses. They looked like someone had scraped a fork across them. This made it difficult for my wife to see through the lenses. Two different glass makers told us that the coating used was substandard. Mind you, this work was done on a pair of their most expensive lenses. We could not help but to suspect about other possible substandard features provided in this order. We are both in our 70's and one thing we didn't look forward to was confronting their young, savvy staff. My wife endured this problem for a while, we then took the glasses back before the warranty expired. We specifically, and clearly told them that we did not want the replacement to contain this anti blue light coating. They were more timely in calling us for this glasses pick up. But, would you believe it, the replacement lenses had the same substandard lens coating which soon started disintegrating again. I had been going to this lens maker for more than 35 years-but no more. A couple of phrases here would not have clarified this new culture of incompetence at this organization named Moscot. Caveat emptor.

This store is located inside Chelsea Market. I was curious about this store and decided to take a…read morepeek. MOSCOT is all about eyewear; big frames, little frames, designer, weird shapes and colors etc. Nice staff

Im upping this because I really do love these frames even if they took too long to make them.read more

Went with my husband to pick up a pair of new glasses. The service is amazing at the brooklyn…read morelocation. We were in and out in less than a half hour and his frames are killer. I'll be back when I need a new pair!

Dr. Sklar is one of a kind great doctor and personality like no other. He takes the time to make…read moresure everything is okay with your eyes. He goes soup to nuts toensure great results. Use him and I promise you'll never use another. Frank Gaeta

Very good place doctor gave a good eye Examination staff…read morevery friendly helpful recomend this place.

This is probably the worst customer service experience I've ever received from any retail location…read more My current rimless glasses have loosened and I walked into this store to see if they can tighten it, I walked up to the lady at desk and waited for her to end her phone conversation, when she hung up I explained to her that I did not buy my glasses from this store and asked if they can tighten the screw on my glasses, I even offered to pay for the service. The answer I got was short and assertive and most of all shocking: 'we don't have a lab in this store, now get out, you didn't even buy these glasses here'. I tried explaining to the lady that I just said I was willing to pay for this service, all I heard from here was: 'get out; we don't want your business here!' Gaining new business is not their strong side... I would recommend anyone that is looking for fair service and decent customer service stay away from this place. I ended up going to the glasses store down the block and they took care of it nicely and for free.

The prices are on the high-end, but so are the glasses. I've been going here for years and they…read morehave a great selection and knowledgeable staff. I was running late once and needed replacement lenses. The staff was able to pull up my prescription and so that they could have the lenses ready when I arrived and even stayed open 10 minutes later so that I wouldn't have to come back the next day.

Everything was fine until the end. Let me start by saying I'm a nice, polite person. I warned the…read morewoman helping me that it would be difficult to find something for me due to some fairly specific needs. This person patiently brought out many pairs of glasses. When I (nicely!) told her I needed to keep looking, she said "I'm an optician, not a magician" Should have complained to someone right then but I was stunned. I'm giving 2 stars instead of 1 because up to that point everything was fine--but a comment like that is beyond the pale.

Service is reliable, and space charming, decorated with clippings from photo shoots that utilized…read moreMoscot glasses. One star off from over-the-top employee who critiqued my scratched lenses for when I turned my frames in to get fixed. I live in NYC and live an active life: I'm not a millionaire convalescent whiling my time away in bed.