I've been coming here for years for my eye care. I've found…read moreeveryone here courteous and professional. So the negative reviews are puzzling to me.

After seeing so many positive reviews I chose this place to get my glasses. After going there…read morepersonally I DID NOT FEEL ANYTHING EXCEPTIONAL. It was just REGULAR, ORDINARY eyecare center. They were professional and gave me space to choose the frame. The staff who attended me was polite but personally I felt they could have been little more friendly. When I asked her to explain the pros and cons for a particular frame she came out with a one line answer "It is a personal choice". i felt the staff did her job but there is nothing like super friendly or plesant or anything helpful that makes me happy and choose maple again. Atleast I did not see anything like that. Just a REGULAR, ORDINARY eye care center. 1) As I stated very clearly this is my personal opinion based on my experience which I had with you guys 2) Seeming satisfied and being satisfied are two different things. I may have seemed satisfied but I was not. When I asked for frames I was just shown few frames and when I raised few questions about a frame I was just told its personal preference. This answer for you may seem satisfied but to me I was not happy. 3) FYI,My first glasses were not made else where. This was bought in your showroom only last year. I think before you respond me please do some homework. I asked you for a pair of nose pads which you replaced for free and thanks. Is this what you meant as repair?

Excellent. Every business should be this profesional. I broke my glasses and the staff were…read moreable to repair them on the spot.

Excellent service with a great choice of glasses. Highly…read morerecommend their products and services.

Been going here for 10+ years. Quality and service better than anywhere else. High quality frames…read moreand lenses. I have no plans to get glasses anywhere endlessly!

Don is the absolute best. My son went to Don when we found out he would be needing glasses. Being…read morethat he was only a year and a half, we were a little nervous but Don made the entire experience exciting and positive. He started out by fitting my fiancé and I with stylish glasses (with a sun tint) to show Jesse how cool glasses can be. Jesse is now 3 and looks forward to seeing Don as his prescription adjusts. We will be life long customers of Levato Eyewear. Don is passionate about his work and is extremely knowledgeable and precise in his fittings. He truly loves caring for Jesse. Our glasses are always the perfect fit and he takes care of us right away any time his lens is scratched or frames are bent. :) We feel a part of his client family, and lucky to have found such a cozy lovely place. You're the best "Uncle" Don!

Purchased my glasses here and they started pealing after a few months. I asked for them to be…read morereplaced with another pair as it is clear the frame is no good and it will continue happening. Shah agreed to the price of $90 to replace my defective ones. I get a call 2 weeks later to let me know that my glasses were ready to be picked up and that I had a balance of $200. Her receptionist (probably the 4th I've known to work there since I've seen her) said the doctor won't come to the phone to further discuss this discrepancy. Only after I started posting bad reviews did she call to say she'd give me the frame and with a much cheaper lens for $99.99. I won't give her one more cent of my money. Don't bother with this place. Go to another place the stands behind the products they sell and that hold some degree of professionalism. Her frame selection is awful too, so don't waste your time. I should have ran out of there the minute I walked in. It never felt right and now I know why. Whatever you do, get it in writing because the people there keep switching and Shah won't keep her word.

Have you ever wondered why the protective coating on your prescription glasses will start to crack,…read morelook scratched, or fade in certain areas? I brought this problem to two different eye doctors, who all swore that it's some defect with the lens and that the lens I buy from THEM wouldn't do it. Yeah right... So when I walked into More Eyecare and mentioned this problem, Irving had an answer for me right away.* The customer service here was above and beyond amazing. Irving was the one who walked me around and this guy is SO willing to take the time to discuss frames and lenses and anything else about eyes with you. He really knows his stuff and is happy to make recommendations and keep things within a certain price range. So... I walked in thinking of only ordering a pair of lenses for my current frame. I walked out having bought the lens PLUS three pairs of sunglasses.** Although I was fine with the prior shape of my lens (I have a frameless, so the shape can differ), Irving went out of his way to suggest frames that will better job of complementing my face. He even went so far as to cut a sample pair of lens for me at half prescription so that I could see how it looked. Of course, this new shape looked better, and I was thrilled with it. Once we were set on the shape, hubby and I headed to the nearby mall while Irving went to cut the real lens. They then spent almost an hour helping me adjust the fit and bend of my glasses. As for the decor - It's not a huge store, but there are plenty of chairs, and a large comfy leather sofa in the middle of the room. There are two back rooms, both with sinks and a small tray of contact lens fluid and free contact lens containers for if you need to take them out, rinse them, or anything else. When I started to use the already opened contact lens cleaning fluid (which was close to empty), Irving said I didn't need to use that one and then he gave me a new unopened box of contact cleaning fluid that I could use there and then take home. The store has been quite busy on the weekends that I've been there, but no customer service is ever sacrificed. Chung, who is the owner of the store also works there and he's a bit more quiet and doesn't talk as much, but he knows his stuff just as well. This place is not open on Sundays, but there is another More Eyecare in Ridgewood*** that is open on Sundays. I've seen lots of people just walk in and ask to have some small aspect of their glasses/sunglasses fixed. I don't believe that each pair was bought from this store, but it doesn't matter to Irving and Chung. They are happy to help and are great at building a relationship with their customers and any potential customers that walk into the store. Lastly - Irving sold me on this new type of protective coating for my glasses that is dust and fingerprint resistant. I was hesitant because it costs about $75 more, but it was SO worth it! less cleaning, less smudges, I can touch my lens w/ my finger and not get prints. AMAZING. Also, if you have some discounts with your insurance, the price difference drops a bit too. 2 year warranty on the coating so if anything happens**** I can just bring it back to More Eyecare and they'll make me a new pair of lens. With this kind of customer service, I don't doubt that the procedure will be a breeze, should it be necessary. Lastly - depending on what you get and how many things you buy, there may be some room for negotiation on some of the prices. Not guaranteeing anything, but, yeah... you should definitely visit this store. ------------------------------------------------- * You'll have to visit his store to get the answer***** ** In my defense, one of the pairs of sunglasses was for my husband, and the other was a specialized clip-on for my prescription glasses. *** I think it's Ridgewood NJ ... Google Maps says the place exists, so that's good. **** See ***** below for the possible things that could "happen" to cause problems with the coating on the lens. ***** Just kidding - the reason the coating cracks or scratches is because you can't run the glasses under hot water to wash them. It must always be cold and must be cleaned w/ a nice paper towel thingy. Don't use the soft cloths they give you with your glasses for dust. Only use those for finger prints or smudges because the dust will collect in the cloth and cause scratching the next time it's used.

We went in there this past Saturday for glasses for my son. There were 2 people upfront with ZERO…read morecustomers inside. We had gone in asking for help to find some glasses for our son, one of the ladies leads us in the back opens up a cabinet and gives us a tray of plastic frames. She then tells us these are our options plus a section on the wall. She then leaves and doesn't help us with any questions. We start trying on glasses thinking it's very odd for no one to be helping us... when we see her walk by. We ask her 2 questions about color and options for fit which she gives us literally 2 word answers for and proceeds to walk away. It was clear we had more questions and could have used some help. I walked out with my kids and husband completely turned off by the lack of basic customer help. We were ready to buy at least 2 full package glasses.

Ridgewood Eyewear is by far the best of the best for glasses and incredible customer service. I…read morehave been wearing glasses for most of my life, and I've always struggled to find glasses that look great and fit well. At Ridgewood Eyewear, they have an amazing selection of high quality, distinct, fashionable frames to choose from. I was really impressed with how many different top-of-the-line, beautiful frames they have. I also really liked how they helped me find frames that fit and looked good. I have never encountered such helpful people who guided me to find the best frames for me. Mostly, I want to express my gratitude for the tremendous customer service that I have consistently received at Ridgewood Eyewear. I had to get a few adjustments on my glasses to get them to fit just right, and each time I went in, they really listened to where the glasses felt too tight. They were always cheerful when I went back, and they always made me feel welcome. It was just amazing how they were able to make the fine adjustments needed to make my glasses fit perfectly. Ridgewood Eyewear is the ONLY place I will go for glasses and I will continue to rave about how magnificent they are. If you need glasses, head over to Ridgewood Eyewear, you'll be glad you did!

Thankful I found this local optician. Janet the owner was so helpful and ethical. Another store we…read morewent to before for another pair of glasses did not tell us the truth of what our plan covered. The other store told us that under our insurance we could only choose from his small ugly display of frames. So I went and bought the frames discounted online. Found franklin lakes store for the lenses and she explained my insurance plan would cover up to 150.00 frames that covered the nice Ray Ban frames with a 20 or 30 dollar copay. I'm returning my online frames and buying the insurance covered ones from her. Appreciate her honesty. Will be returning for all family frames and lenses. She has a decent selections of good looking frames as well

I will never go anywhere else for eye glasses again. I have always been happy with the service…read moreJanet has provided but today she went above and beyond. I had my prescription filled and called her mid morning about a week and a half later to see if I could pick up my glasses that day. I was driving to CT the next day and did not want to drive home at night without glasses. Janet promised I would have the glasses by end of day but they were not delivered to her. She had the lab rush them after hours and delivered to my home at 8:30 pm so I could leave in the morning for my daughter's. This is personal service you would never get any where else. Thank you Janet I will be sure to recommend you to all of my friends.

I moved from California to Pompton Lakes in NJ recently. I searched for an optometrist near where I…read morelive through the internet. There are many of them around here. I chose Oakland Vision Center for several reasons, so I made an appointment. When I walked in the office I saw the office staff were helping one elderly lady. They were helping her with kindness, just like they would do for their grandmother. I was answering questions as a new customer when the phone rang. She answered the phone and asked them to hold on while continuing to helping me. Then soon after, one worker came out from back and asked her to help the person on the phone, and she took the tablet to continue filling out the form for me. They work together to provide the best possible service for all their customers. When I was selecting a frame for my glasses, one lady helped me find the frame I was looking for. I am glad that I chose this place.

As a first time patient , Christina was so accommodating. Went above and beyond , so happy with my…read moreexperience there.glad I made the right choice.

I've had a wonderful experience with Clear Eyes Rx in Wayne. After another eyeglass store didn't…read morecorrectly do my eyeglasses I found Clear eyes Rx. Jennifer is an extremely knowledgeable optician who correctly had three sets of glasses made for me. She helped with selection and adjusted a complicated prescription so I read perfectly and fit them to my face . She's extremely knowledgeable on the math and angles for a perfect fit. Fred also was very helpful and patient in assuring the prescription was correct and consulting with my Doctor on it. You won't be disappointed if you go there and their selection of frames is very large and prices reasonable. Geri Klinger

I just returned from Clear eyes. I ordered a pair of progressive eye glasses and sun glasses. I…read morewent in randomly. I couldn't be more pleased. The service is top notch and the gentleman really knew what he was doing as opposed to other chains that do not. I pick up my glasses in a week. Can't wait. Highly recommend