I've been to this Warby Parker location multiple times to get glasses and went in today to get a…read morenew pair. I'm always welcomed immediately when I enter and the staff is always super friendly. Today in addition to getting new glasses I also needed my prescription sunglasses tightened and they did that for me while I looked at frames. There's always so many frames to choose from and the staff can help answer any questions as well as give suggestions on styles. It's always a quick and painless process to get my new pair of glasses ordered and they ship them to your home which is nice that you don't have to come back to pick them up!

I've been going to this Warby Parker for awhile as you can tell when I first left a review over 3…read moreyears ago. Last year, I came here, but I decided not to leave a review even if their customer service was bad. As I thought, maybe it was an off way. But today's experience was the same as last years. Today, I walked around to check out the merchandise. No one greeted me or asked if I needed help. I was in the store for about 10 minutes and no one checked in to see if they could help me. I love the eyewear of the brand which is why it is the place I get my glasses. It's wild to me that the same experience that happened last year happened today - no greeting, no one asked if I needed help. But the weird thing is they greeted other people and asked them they needed help. Two years in a row of no customer service is wild. I'm sorry, but it makes no sense there's no customer service when they have at least 4 employees in the store. Y'all are not that busy. One of them was even using the table in the center to do a few push ups LOL. Really I don't understand this location except they have no customer service here. Literally don't know why they ignore me here because they did welcome other people coming in. Is it how I look? I already knew I was going to get the same glasses from last year and my prescription is the same. Easy sale, but I suppose they didn't want the sale. I've been in here for 15 minutes now and even sat on the couch to see if anyone would help, but nope. At least, I had time to write this review. I'm just going to walk over to their other store in the mall. Didn't even realize there was a Warby Parker there. Not coming back to this location again.

This small shop has the nicest most helpful staff that I've ever run into in my 25 years of wearing…read moreglasses. The small shop is packed with a fantastic selection of glasses and eyeglasses. Of course they also do eye exams and contact lenses as well with an active lifestyle and two toddlers. I have mishaps with my glasses frequently and they always work hard to see if they can warranty my lenses or frames or both when they break. I even had a situation in which my frames broke and were discontinued so I thought my relatively new lenses would be useless, but they were able to find another set of frames that match the specs exactly. If you want a great eye exam from a friendly doctor, call and ask for Dr. Bahn. If you already have a prescription, I need help finding glasses and ask for Wendy.

I hadn't been to an optometrist in a long time, but Dr. Hwang and the staff at C. Sharp Optometry…read moremade the experience fantastic from start to finish. Everyone was friendly, knowledgeable, and professional. They took the time to thoroughly answer my questions and explain everything in a way that was easy to understand. I truly felt cared for throughout the entire visit. I highly recommend C. Sharp Optometry for anyone looking for excellent vision care!

Gentle Monster is a South Korean Luxury eyewear brand known for its bold - art inspired designs and…read moreunique retailer spaces . Their glasses - ranging from everyday optical frames to statements sunglasses - costs typically from $ 225 and $355 . They are crafted from premium materials like acetate and lightweight titanium . The signature sunglasses frames can be fold together to a small rectangle shape . The glasses were originally designed with lower nose- bridges and wider face profiles to better suit Asian facial structures . Many customers find them extremely comfortable. They are a staple in high fashion and pop culture, frequently worn by celebrities like Jennie from BLACKPINK , Rihanna and Timothee Chalamet .

Visiting Gentle Monster was definitely a unique eyewear experience. I'm not very familiar with the…read morebrand's history or story, but their designs are incredibly distinctive and at times feel very futuristic. Some of the eyewear felt a bit uncomfortable and seemed designed more to create a visual "wow" factor rather than focusing on everyday functionality or comfort. Still, it was interesting to see such bold and creative designs in person. Even though I didn't end up making a purchase, the staff was extremely professional and friendly. They checked in a few times to see if I had any questions, which made the browsing experience feel welcoming rather than pressured.

Everything started off normal - came in on 2/13/26 to set up an appointment in person, came in the…read morefollowing Monday to get the eye exam and choose the frame for my prescription lenses. Had my insurance coverage ready and provided it for them - from which they confirmed how much it would cover and how much would be out of pocket. Seeing that my insurance would cover up to ~$500 for the pair, I chose a brand name frame and proceeded to wait 2 weeks for them to come in. Came in on 2/25/26 when I got a text saying my glasses were ready and picked them up with no issues. About an hour later, I get a call from from these folks, and basically they tell me they had me under some other person's insurance and that I would be required to pay ~450 additionally for the pair I took home. Honestly was so appalled I lost my words. Gathered myself and returned them today. No apologies of any kind, just silently processed my refund, and didnt say anything as I left afterwards. To be honest, I wasnt even going to post my terrible experience here on Yelp, but was so irked at them not taking any accountability and not even giving me a simple apology for wasting my time cuz they couldnt do their job correctly, that I feel I need to post this for others to see.

This is the best optometry I've been to. There are a lot of selection options for the sunglasses,…read moreespecially for the high end brands. The staff are very nice. The price is reasonable.

They have some good refined collection. The choices are plenty and as others mentioned it can get a…read morebit overwhelming. The only issue I had was when I did the shopping and during the pick up the associates were always cold. No one wanted to welcome and seemed too disinterested. Normally for the $$$ purchase one would expect a good shopping experience. Good selection but bad store experience both the times.

They have a very nice selection of glasses. But the choices can be overwhelming, so I find it…read morehelpful to connect with a good SA that can help. Some SAs were meh (there was a lady who seemed to answer everything with "it depends"), and I almost left at one point. But luckily I met David. He's only part time there (I think Sundays & Tuesdays). I told him a couple of things I wanted, the kind of look I'm going for, and he was super helpful in finding a few that worked well. Prices can be high. I think it can be close to 1k for each pair. But, they can process the paperwork for insurance directly. They can do prescription sunglasses too which was nice.

If this office charged themselves a late fee for running behind, they would probably go out of…read morebusiness. I have been coming here for two years, and they are never on time. Every visit it is the same: check in, sit down, and get told "just a few more minutes." It is never just a few minutes, and no one can ever give an accurate wait time. Meanwhile, they have no problem charging patients a late fee if you are behind. The front desk also seems completely unsure about insurance and pricing. Simple questions turn into hesitation, checking with multiple people, and inconsistent answers. It does not inspire much confidence when they do not even seem to know what things cost. Last year they ordered contacts for me and told me to come back in a week. When I called to check, they had completely forgotten to order them. No apology, just more waiting. After two years, this is clearly just how they operate. Always late, poor communication, and disorganized. If you value your time or expect basic competence, this probably is not the place. The only good thing about this place is Dr.Huang, who is a skilled optometrist.

All the staff is attentive and responsive to ones needs. They are true professionals…read more Kudos.

My partner and I have been going to Eye Boutique Optometry since 2021…read more It's always been very easy to schedule (or reschedule, if needed), and the staff is warm and helpful. I need extra screenings for some health reasons, and every appointment it's clear my eyes are in good hands. I trust their recommendations, they're great about walking me through my options and what insurance does and does not cover, and it has been easy to manage my sunglasses and regular glasses frames through them. Their new location is a big upgrade -- spacious, the temperature control on hot days is fantastic, and the various chairs in the waiting area, eye glass space, and exam room are comfy. Definitely recommend for their combo of serious expertise & warm care! Plus there is a DELICIOUS croissant place just next door.

I came in looking for frames for my 5 year old daughter. Upon arriving the lady in the front desk…read morewas rude and unhelpful. I was in the store for 10 minutes and got approached by a different person. I asked a question about sizing on frames for kids and she couldn't answer my question instead just gave me a vague response then proceeded to say "someone will help you when they're available" yet there were other people who came right after us getting helped right away. Didn't seem kid friendly at all. Not sure why this place has such high ratings.

Exceptional experience! The front desk ladies are friendly and patient. The optical manager, Gina,…read morewas INCREDIBLY knowledgeable and took the time to explain my insurance benefits, complex high prescription, and why a 1.74 high-index lens was the best option for me but there is a back order. They also helped me choose frames that complemented my face. I felt informed, never pressured, and genuinely cared for. Outstanding expertise and customer service--highly recommend!

I walked in to browse the options they had and I was not greeted or asked if I needed any…read moreassistant. I was waiting around for about 10-15 mins and not one worker came up to ask me anything or let me know if I needed an appointment or not.