For the second time in three years I needed help with my insurance. Due to switching jobs for both…read moreme and my wife, finding the right insurance was more complicated and difficult than I could have imagined. EMF was incredibly helpful once again. Erin and his team helped me through every step of the process and made sure we had several options that worked for our family's needs. EMF is the only company I would consider using for my individual and small business insurance needs.

I've never had anything remotely positive to say about an insurance broker, but Erin Fish is…read moreabsolutely the best. For what I imagine was a relatively paltry commission on a cheapo short-term insurance policy, he spent over an hour with me on the phone. He was patient, friendly, made everything easy to understand, and was even willing to lobby with Blue Shield for lower rates (despite the fact I told him the deal I was getting was fine). If you need someone to champion your cause when you're choosing new insurance, give Erin a call.

My best insurance agent. Always deliver great prices and great results for me! Thank you Jun!read more

Very nice n always polite ..Always explaining in away that is easier for me to understandread more

I have been using this agency since I've basically first had a car and was driving, over 30 years…read moreago. every year, at my request, Craig shops me with different companies and gets me the best rate of any of the companies he deals with. on those couple of occasions when I did consider trying to see if there is anything lower out there, there was nothing lower to be had so I've continued to stay with this agency. I'm glad that I have, because Craig is a great oldschool businessman, is easy to work with and will really go to bat for you if you need some help. I highly recommend them.

wow, they have helped me with my automobile insurance and with my business insurance also for…read moreover twenty (20) years now. great personal service. always ready to help with any need of mine. thanks, craig!

I received a flyer on my car claiming to offer discounted rates for auto insurance. I called the…read morenumber on the flyer and spoke to a very rude man on the phone. He refused to offer any information on the typr of insurance provided unless I provide a credit card or check for $10.00 to process drivers license. I inquired about this unusual practice and he became beligerant and hung up on me. My inquiries simply included: are you a private insurance company or a local broker from a larger firm and do you offer rental car coverage in your premiums? His return atatement was "i already have a job and do not need you." Not sure why that was the response but appears to be a scam.

Fillmore West Car Insurance has been my provider since year 2006 and I've had nothing less but…read moregreat experience! From the very first day when I've signed for a first time till today, I have been personally guided either on the phone or in person whenever I had to go and sign a paper. For all those years my agent has saved me thousands of dollars, had protected me in two occasions of car accidents where I was accused from the opposite party with no fault on my part. Similar situations had happened before when dealing with some of the major Insurance Companies like Mercury for example and they would drop me with no explanation after the incident. Also twice I have followed my agent's suggestion to switch between Insurance offers in order to get better rates. No one else has ever done this before for me. I recommend Fillmore West as an excellent choice for all your automotive Insurance needs!

I had a rather lengthy discussion with lots of questions today with Emma. Wow talk about patience…read moreand professionalism. I'm so glad I am with Lenita Graves State Farm agency. If you have any questions or inquiries at all, I highly recommend you call Emma at Lenita Graves State Farm agency 909-349-2050. I wouldn't recommend anyone else.

My senior citizen father has been a member of this insurance company for many years now. He…read morerecently had an accident and he told me how Lenita took very good care of him. She was patient and went out of her way to give him peace of mind. Her customer service is second to none and I know that my father is in good hands. Thanks again Lenita!

I can't say enough about Al Lopez and his employees! My wife past away and Al and his team were…read moreready to help my daughters and myself. They have incredible knowledge about the insurance field and they are ready and willing to help in any way possible. Shout out to the Secretary​, Gladys, who has assisted me and my family during this awful time. I give Al Lopez 5 stars because he pours his heart and soul into helping his clients through any issues they encounter. -Billy Gandara

I've been with this group for many, many years. But every year the rates get higher and the service…read moregets worse. I recently had a fender bender where it seemed like the other driver was going to make a fraudulent case. I had video evidence so I thought SF was going to have my back. Instead they paid the other driver out and my rate doubled! A simple internet search by me found the other driver living his very active lifestyle after claiming he was very injured. Look elsewhere for insurance, State Farm is not on your side.

2nd Vist Had another…read moregreat experience Great Service My registration renewal took no time as all

Worst customer service in my 48 yrs as a member... Received…read morecall my new personal license plates were ready for pick up. My husband went to pick up, and they handed him the plates. He asked about the registration tags. He was told I had to be present as I was the registered owner. My husband said I had just had recent surgery and it would be difficult me to come in. Didn't matter, I had to be there. My son drove me to the AAA office. They handed the tags and plates to my husband. Did not address me or ask for ID, said nothing to me. My question is... how did they know I was the registered owner, I could have been the neighbor or a random lady from the waiting room. My presence meant nothing, and apparently not needed as my identity was not validated. The service at this location has consistently deteriorated, so sad! Stephanie and Jacob, shame on you!

I've been with State Farm for over 50 years and Amanda has been my agent for approximately 15 of…read morethose years. I have been extremely satisfied with the service I have received. A lot of my satisfaction has to do with the customer service representatives who handle my account. Annabelle has been my favorite representative, however, I must say I have a new fav, Angelina. More accurately stated, Annabelle and Angelina are tied as my favs. They both provide superb service!!! Thank you ladies. Kudos also to Amanda. The quality of staff representing your agency is indicative of the leadership and management style you have incorporated into your business model. Good job to you as well. Helen Hyder-Barnes

The staff is very professional and extremely helpful. I am not sure what other people are saying…read morebut my personal experience was very positive. From the initial assistant picking up the phone and transferring me to Joseph who did an excellent job explaining all coverage options for both my Home and Auto insurance policy premiums as well as specific details and adjustments I could make for my personal policy he was very thorough. I chose State Farm for their very competitive price for my Home Owners Insurance and am very happy with them! Joseph was actually even able to lower my premium a little further after calling back and making a minor adjustment and sent me an email copies of the updated premiums very promptly. I definitely recommend State Farm and a big thank you to Joseph for all your help!