Been there twice very clean the person I was cleaning the place. It was a real nice person so I…read morewill go back and I will recommend it.

Half the machines weren't working or weren't working properly. Parking leaves much to be desired…read more Cleanliness is so-so

I have been using Westerville Cleaners for over 30 years. Great staff, love them and have never…read morehad an issue. Beth Allen

I brought in a very valuable quilt and requested it be laundered and that they please check for…read morespots. When I went to get it, I asked if it had been laundered and it had been dry cleaned. when I said I was unhappy with that because I did not want it dry cleaned, he said well we just do what's on the ticket. While this person was very polite, they didn't offer any apology or seem concerned either. but the guy who originally took my order could'nt have cared less. So never going back there!!

I am a Santa Claus Portrayal Artist. One of our biggest fears is bringing our Santa Suit to a dry…read morecleaner. If it's not done correctly, the white fur will come out pink. I took 1 of my suites to this cleaners based on a recommendation as a test. upon arrival, I was assured that they will be able to clean my suit without the fur turning pink. About a week later, I returned to pick it up and it was absolutely perfect. In fact, it look like the day i bought it. Additionally, the price was very reasonable, it was half as much as I was quoted by another cleaners who didn't seem to exhibit the same confidence. I will now bring my other suit there as well. I intend to recommend this cleaners to all of my Santa friends in central Ohio. Thank you

LA cleaners is pretty great. They have a very reliable door service to pickup and drop-off you dry…read morecleaning items, makes it super convenient...additionally the price is good too. Dress shirts are roughly $2.50 or so, you cant beat that with a stick! I had them do some sensitive items (things that couldn't be ruined or lost) for our wedding, and they did amazing. They were able to provide expedited service, I cant remember if it was same day, or next day, but it was about 30% more for that...considering the level of comfort I had in them, well worth the extra $$$

Do not take your clothes here! They left Blue streaks stains on my clothes. They created new stains…read moreon my clothes and couldnt get it out. They ruined my dress shirt!!! This is the second time they have done this to my clothes

10 out of 10 will come again...the stay is friendly and helpful, my Suit and Jacket was done on…read moretime for an event

place is clean, friendly, and easy to get too. I just wanted to wash towels and comforters as they…read moreare too big for my machine. The wash cycle was affordable and worth it. Really, a good idea for me, as i didn't want to break my machines in the process. The issue is drying, the dryers are way too expensive. I am not sure if this is the new norm, as i don't wash my comforter as often as i like, but if this is the norm, i'll have to just buy another machine to wash them, as if i did it monthly with the cost of drying, i would have my own machines in a year.

My daughter recently visited this location. She unknowingly had an object in her laundry and only…read morediscovered it after the cycle completed as she was removing her clothes from the machine. She went to her car and the owner came outside, tapped on her window and asked her to come inside. She obliged. Once they were in, he disrespected her by getting in her face and yelling at her saying how she broke the machine. Then demanded she pay $500 dollars to get the machine fixed. She then proceeded to tell him that she wasn't paying for anything, the machine was not broken, it only needed to be reset and that she does not have $500 to just give him on the spot. We do have a court system here! You don't just demand someone pay you money ob the spot! This isn't China! She was visibly upset and crying over the way he was treating her. She then went back to her car, called her boyfriend and told him what had happened (for context, she is black, her boyfriend is white and the owner of the laundromat is asian). She told him that she was not going back in there and that they were not drying their clothes in that facility. Once he got to the laundromat, he went inside and took their clothes out of the machine. The owner didn't say a word to him but screamed and yelled at my daughter like a fool! It kills me because they come over to this country thinking they can disrespect black people and get away with it! Apparently they can with the recent verdict! IYKYK! Boycott this business and all other asian businesses! Stop supporting those who do not value or care about us! Patronize your own! Support your own! When they hurt one of us, they hurt all of us! Show them that without us, there is no them!

I came here for regular laundry service. They did a good job and ready on time. Definitely a great…read morevalue !

I've used this location twice and the service is very good. Both people behind the counter were…read morepolite, friendly, and quick. Prices are reasonable too I do medium starch on our shirts and they have been perfect both times. I also have had a few spots on a couple of garments all of which were removed. Good available parking too! Overall a good experience and I would recommend due to service and location.

Yesterday I gave this business a 1 star. The Manager called me and apologized and shared what…read morehappened and acknowledge they need to fix some things. When I went today he asked if I was Ms C I said yes and he helped me check out and just a great experience. Yes they won me back.

Business is under new ownership and they added a self serve kiosk which is ok but does not work for…read morealterations or any questions you may hav. Supposed to be staffed from 10-6 but I've been there twice and no one is there. And they don't answer the phone and voicemail isn't set up, pretty disappointing

Been a client of Liberty Cleaners for over five years and had previously only had one issue (lost…read moreshirt 2-3 yrs ago) which I ignored as 'things happen'. Liberty claimed they miscounted. However, this month, i dropped my shirts off weekly and went to pick up, when i noticed my new White Ralph Lauren Polo Dress Shirt had been severely damaged. Multiple huge stains across the front. I immediately called it out and asked them to fix their issue. Didnt hear from anyone, so visited. They were too busy (Personnel issues) to talk about it; but they asked for another week, which i gladly gave them -thinking they were really working resolution. Then I received a call that stated "They didnt cause the stain" and they were unable to get it out. I went to pick up the shirt and noticed the shirt was torn/damaged where the stain was. Now they said they cant fix it. I told them they needed to replace it. They would not. After a few more days, they offered $30 and had tossed my $80 shirt. I took the $30, glad to get anything toward a new shirt, and will not return. It was a terrible experience and now i can't trust them with my clothes. I would not trust them with your clothes.

I wasn't aware this dry cleaner was up the road from my house. I only discovered it since my…read moreregular cleaner was closed due to the pandemic. I love everything about this place - the drive-thru is fast and efficient, the employee was friendly and even gave me a little hand sanitizer on the way out. Nice touch! My clothes were cleaned well and the turnaround time was fast as well. I'll definitely be back. Note, the store is a little hard to see from the street, so just look for the gas station and enter there.

Great personal service. Impeccable quality and reliability. Self service, pickup, or delivery. I…read moreuse delivery at my apartment complex. Love the delivery manager.

I am from Out of town . And I needed this laundry. It is very clean and the equipment is in great…read moreshape . I recommend.

We have been coming here since we moved to galena and the older lady who works here has been…read morenothing but kind. However the last two times ( one just moments ago) I was waited on by the most unprofessional girl. She was nasty and loud and outbid control. I had dropped a sweater off about ten days ago that was hung on a wire hanger and stretched to the point of being completely Mis -shapen at both shoulders. I wasn't upset, just asked for it ti be redone and put on a hanger so the bumps would go away. That was my first experience with her. She pummeled me with accusations like how does she know I didn't put it in the hanger like that, why did I wait a week ( it was a holiday and they were closed and I worked so I could get there in a day or two) why wouldn't I just try wearing it ( it's summer, for one, that wouldn't fix it, for another) did I even request it not to be hung ( of course not, any fine gauge cashmere or nice knit would normally never be hung) and on and in. I said... can you let me speak ? I am not upset, I just want it fixed. She replied there would be no promises made and I could check back after Thursday. Then today at pick up... she was actually nasty. She said I was not being reasonable and nobody cares if sweaters are hung like that, and I asked her why she was so upset about my sweater and me wanting it fixed. She ranted and insulted. I honestly cannot believe the way she spoke to me. The story goes on and on, but she would let me speak and was so unreasonable I just had to leave shaking my head wondering what the heck !?!?!

Visiting this business is an exercise in frustration. The clerk is so inept it actually makes me…read moreanxious. I want to go behind the counter to help her. And of course the loud far right extremist radio program on is also a nice touch (said with sarcasm).