As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

Illyn and Mary are fantastic! Everytime I pick up my clothes they are so helpful and friendly!read more

Love this place, best dry cleaning in Charlotte area. Always quick with turnarounds and clothes…read morelook great.

Nice staff here to help you if you're new to The Laundry Room, and an overall nice facility …read more.. clean with fans keeping the air moving, coin changers for those that need it, and an all around good experience. This facility takes in drop off laundry, does work for commercial clients, and is open for walk ins ... try it next time you're in the market for a laundromat.

They have a sign saying punch cards here and 4th visit free. It's my 2nd visit but the counter…read moregirls aren't around but I'll ask for my card. I may be back 2 more times. The washer says 3.50 but I think it wanted 4.50 of quarters cuz it kept asking. Saw some geese outside chilling, went to food store (generic type) across the street and bought them a bag of frozen corn! 2 of the 4 cheaper machines are currently broken but I was there as someone was emptying one. I also noticed a couch around the corner w kids toys but the outlet may not work. My cords are unreliable so I can't say for sure on the outlet. I like it here and I'll be back

Love it here. Staff is nice, and there's always a machine waiting for me. Competitive price, and if…read moreyou want you can drop off and pick up. 5 stars.

I have tried to reach this laundromat about a groupon and their service. I've called about 12 times…read moreand they don't pick up. The few times that they did there was no voice or feedback but I know the call was picked up. It doesn't seem like great customer service to me. Rude actually. Now I have a waste of Groupon on them at the cost of their poor customer service. :/

They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

I used to come here prior to getting my washer and dryer. It's obvious the equipment in here is…read morevery old. The place isn't the cleanest. They have three sizes for washing machines, and basic dryers. The medium washer $3, large $4, small $2. Dryers .25 cents = 8 minutes. This isn't some place I enjoy coming but they open early and while my machine is down I needed to wash a comforter my son threw up on.

This little shop is located off South Blvd right past Tyvola. It's easy to miss, so pay attention…read more I've been taking clothing here for a while, the owners usually work the counter and are pretty nice. This place is small, and HOT! So when I visit, I try to get in and out. All of the cleaning is done on-site and usually within 2 days. They charge $2.49 per item (used to be $1.99). I have stopped taking jeans here, as they kept shrinking them. I take slacks, button ups and blouses only. If I'm in need of quick, cheap cleaning, I'll come here. Otherwise, I'll continue going to the cleaners in Ballantyne.

One of the best dry cleaners in the city! Every time I go in there they always take care of me and…read moremy items as i have luxury delicate items. They know what they're doing and it always comes out looking brand new! Everyone should go to Carolina Cleaners to get their clothes dry cleaned. I love coming here

Great place. Clean, fully stocked vending machine filled with soaps and such. Caring staff and huge…read morewashing equipment. Driers are clean and the folding counters as well. Highly recommend to those in need of a nice place to clean your garments (= Happy customer, Jaimee

Store satisfied my need for washing clothes. The store is near food and dry cleaning…read moreestablishments. NO WiFi. Has a mixture of new and older washing machines of various sizes. I observed one machine out of order. Has an attendant on duty with a variety of supplies for sale. Change and Soap Vending. All new dryers. Plenty of parking. Washing starts at $2.00, more for additional options and load sizes.

ruby is amazing! she and her staff are always friendly! her work is beautiful and prompt!!! I will…read morekeep bringing my clothes here!

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.