Mountain View Healthcare Center is truly a wonderful place where patients are treated with genuine…read morecompassion, kindness, and respect. Jennifer is an exceptional person whose warmth and caring nature make you feel truly heard, valued, and supported every step of the way.

The CNA's at skilled nursing facilities provide patients with assistance in the daily tasks of…read moreliving. They help dress, bathe, serve meals and provide for many of the patient needs. These facilities could not run without them. Mountain View healthcare center is no exception. The CNAs here are patient, caring, and skilled often becoming a key part of a patient's rehabilitation One particular CNA at MVHC is deserving of recognition for the positive contribution she has made to my rehabilitation. Zee (Zibell) has had a major impact on my continued success. She has encouraged me to push my limits while being an outstanding cheerleader for the progress I've already made. She allows the extra time I need to complete tasks on my own. The suggestions Zee makes to improve my abilities are both challenging and attainable. Any success I achieve is a result of the nursing, physical therapy and CNA, skilled professionals that have guided and encouraged me. I have been fortunate and grateful to have had Zee as a member of my team.

They work so hard to take care of the elder ones in our family. We are so fortunate to have people…read morethat do this in our society. I did not feel good putting my father in a "home", but the staff and everyone there is so nice my dad whom had dementia towards the end of his life at 92 really did enjoy his time with them at villa siena!!! I highly recommend this senior care center. My Aunt Marie is at Siena now as well, and she misses her apartment that she loved, but she kept falling there and broke her hip. Then she fell again so we who weren't near her town needed to place her. She has good insurance so she was able to get in. She misses her apartment of course but she is safer now and loves reading scripture as well as many books they have in multiple libraries on site at Siena! This place just is one of the better places.

If you need an assisted living facility for your loved one, I can think of no better place than…read moreVilla Siena. My mom has been a resident here for 8-years and she loves it. The staff is OUTSTANDING. they truly CARE for all the residents. During the Covid outbreak they did an excellent job keeping the residents safe and healthy. Highly, highly recommend.

I am truly grateful to the entire team at Belmont Healthcare Center for the care, kindness, and…read moreattention they have given my Nanay (mom). The admissions team has been very helpful and has guided me from the very beginning. I honestly would have been lost without their guidance and support. Whether over the phone or in person, everyone has been welcoming, compassionate, and always willing to listen to my concerns. What I appreciate most is the communication and teamwork among the staff. I recently had a care plan meeting with the whole care team, with Nanay included in the discussion. It gave me so much reassurance knowing that everyone is working together toward the same goal...her recovery, safety, and overall well being. The staff have been patient with her, encouraging her during rehab, and attentive to her daily needs. As a daughter, it means so much to know that when I am not there, she is surrounded by people who are willing to help, and care for her. I also appreciate how approachable and helpful the staff and management have been. They go above and beyond to answer my questions, guide me through her care, and keep me informed. Caring for an elderly parent can be overwhelming, and having a care team you can trust makes such a big difference. Thank you to everyone at Belmont Healthcare Center for everything you do, not only for my Nanay but for all the residents and their families. We truly appreciate you all. Happy Anniversary! Wishing you continued success and many more years of doing such a wonderful job!

Excellent staff. The kitchen welcomes suggestions. For example, I asked for extra salt and pepper,…read moreand they included it with my meals going forward. If you don't like what is on the menu today, you can ask for a substitute. There are RNs and CNAs 24 x 7. There are two, sunny patios. So you don't need to hang out in your room. They have a large staff of physical therapists and occupational therapists, so every patient can receive therapy every day. As is usually the case, half the staff are Filipinos, but there are also staff from Indonesia, Nigeria, Mexico, Malta, Fiji, Lithuania, China and the Caribbean. One individual was even born in California!

My mother was admitted to Cedar Crest for therapy and she has received very good care at this…read morefacility. The care and therapy are superb as is the cleanliness and aesthetics. My mother is very happy with the attention she is getting there. I am particularly happy with her therapy!

Our family had such a positive experience at Cedar Crest Nursing and Rehabilitation Center after…read moreour dad's hospitalization. The level of care, compassion, and teamwork from everyone there truly stood out. Huge thanks to the therapists, nurses, CNAs, social workers, case managers, activity staff and all the staff who helped care for our dad. You can really tell that everyone works together and communicates well because everybody was always on the same page regarding his care. That gave our family so much peace of mind during a very stressful time. Their holistic approach made a huge impact on our dad's recovery, and they also provided so much emotional support to our entire family throughout the process. The staff was patient, kind, attentive, and always willing to answer questions or help whenever needed. The facility itself was also very clean, organized, and well maintained, which we really appreciated. Thank you again to the entire Cedar Crest team for everything you did for our dad and our family. We will always be grateful.

Hubby & I moved his 94 year old mom up a little while ago and we've been very happy so far. We've…read morefound the staff helpful and caring. The place is very clean and large and reasonably quiet. We've learned a few things about skilled nursing facilities. Those near hospitals tend to be bedlam since there's a lot of short term patients who walk the halls. It's difficult to get a long term bed in a place like this. We tried to go to the three places that are within half a mile of our house but we're also close to two hospitals, so it was no go. Sunny View is connected with a memory care and an independent (and assisted) living facility. So it's much easier to get a long term bed, and the place truly is calmer and quieter. The food is better. The staff can provide more attention. The grounds are lovely. There's a very nice central patio area with lots of shade where people can hang out. I'm hoping we can convince his mom to do PT/OT so we can get her outside a bit. Like most people over a certain age, she's depressed that her body doesn't do what she wants it to, and we can only tell her that PT and OT will help with that. But she's content and we're glad she was able to get a bed near a window with a good view.

Truly amazing care of my Father by the entire team at Sunny View Care Center. From the moment he…read morearrived, Ameresh and Tom immediately got him situated and comfortable. The entire staff has been amazing and I am 100% sure it contributed to my Father's speedy recovery. This is nothing like other rehab centers that I have been to. It's clean, there is no foul smell, and the food is really good. I would give more stars if possible. Thank you Sunny View!

In General highly recommend Sunnyvale gardens Would like…read moreto acknowledge a few people First and foremost the administrator Robert Pierce Social worker Sam RN nurse Meenu PT Deepak Business office Celest and Kayla

Recently, my mom underwent hip surgery, and after being discharged from the hospital, she spent…read moresome time at Sunnyvale Garden Rehab. Despite the natural challenges of recovery, the experience was genuinely positive. The facility is bright, clean, and thoughtfully designed with lovely gardens where both patients and families can relax. The staff were consistently professional and kind, and the management took the time to reach out to us as family members to ensure we were comfortable and heard. Overall, I'd give the experience a solid 4.5 stars. The only small area for improvement would be the food options. My mom is Asian, and we noticed there weren't many Asian-flavored meals available. With more and more Asian patients enrolling, adding a bit more variety in that area could make the experience even better. Thank you again to everyone at Sunnyvale Garden for making my mom's rehab stay as pleasant and supportive as possible.

I have never encountered a community with such an extraordinary team. From the moment we arrived,…read morethe warmth and professionalism were evident. Administrator Andrii set the tone. He was incredibly thorough during our tour--no rushing, no skipping over details. He patiently answered every question and made sure we clearly understood how the community operates. His calm, knowledgeable presence immediately built trust. The CNAs and nurses were equally impressive. They were attentive, compassionate, and consistently greeted residents with genuine smiles. What really stood out was how client-centered they were. Every staff member we passed made eye contact, said "hello," and acknowledged each resident by name--as if each person truly mattered. It's rare to find a place where excellent care, kindness, and professionalism all come together so naturally. This community exceeded our expectations in every way, and we left feeling confident, grateful, and comforted knowing that residents here are treated with dignity and heartfelt care.

This review is from Jan. 2023…read more I write it - long overdue - for you to make sure there's been a change in management and underlying grossly negligent systemic conditions threatening patient safety since then. It was an incredibly dangerous stay. CA should shut the place down if those conditions persist. 1. Broken blood pressure machines. My parent needed his B/P checked several times a day, to adjust his medications. No one told me the blood pressure machine was broken. It was a traveling nurse who informed me to bring one in that actually works. 2. Failure to administer oxygen My parent was short of breath and needed oxygen one night and into the next day. He pleaded for oxygen. A traveling nurse told me all they had to do was text the doctor for oxygen tanks in his room - but no one did that. Stanford hospital finally intervened, getting him in-room oxygen tanks. But he never should've suffered like that. 3. Threatened discharges The Terraces threatened to discharge my parent for "refusing" to do PT. He never refused - he wanted to do PT! The PT notes clearly stated it was "too dangerous" for him to do the PT. The PTs had to help us fight the discharge. 4. Dairy given to lactose intolerant They regularly gave him food full of dairy, when he was marked as lactose intolerant. This made him very sick each time, increased his weakness and worsened his underlying health conditions. 5. Warehoused him For 2 weeks, no one informed the family of his medical condition preventing PT. Just left him lying in bed. After 2 weeks, a doctor said he'd adjust his medications. After another week, the doctor offered to increase the medications because he wasn't improving. But he wasn't improving because he'd never received the first dose! In increasing his medication, the doctor never checked whether he actually received the first dose level. Totally dangerous. Again - a traveling nurse was the one who checked. 4 weeks later, he started receiving the medication and could start the PT program. 6. Nurses didn't follow doctor orders Because nurses weren't following the doctor's orders, I taped handwritten signs to the wall over his bed, stating the doctor's orders in large print. My parent had to repeatedly ask the nurses to read my posted signs. In conclusion, if nothing is changed since 1/23, The Terraces should be shut down. It should be reopened ONLY under new management and AFTER it fixes the underlying systemic problems inflicting gross negligence in medical care on its elderly fragile patient population.

My mother was recent here for recovery from a fall. The care she received from the staff and…read moretherapy staff was exceptional. Everyone we worked with were compassionate, caring and helpful. Recoveries and care of our loved ones is complex and multi faceted. This can be a stressful time for patient and family members. Sunnyvale Post-Acute does an excellent job helping us through the process. The facility itself is bright, clean and welcoming. We would recommend this facility.

After a leg amputation, spent 2 weeks at Sunnyvale Post-Acute Center for continuing recovery,…read morephysical therapy and pain management after Kaiser stay. The staff was caring, respectful and committed. Special hats of to physical therapy staff Miranda and Melanie who made daily workouts fun and productive, with special emphasis on safety and independence and getting home! Also grateful to nursing staff who did everything possible to make stay as comfortable as possible. The main issue was with older facility where all restrooms are not ADA compliant, making it difficult to manuever with new, unfamiliar mobility equipment.

Reposting pictures of patient at Westwood who suffered injury within 24 hours of intake. Patient…read morefell backwards on head ...wound unattended for 4 hours. Overworked staff did not respond when patient accidentally missed the commode... despite several calls to front desk. The feces on the floor was not removed for six hours.

I was skeptical at first but this place was really good though I know that all nursing care…read morefacilities aren't 100% perfect. My dad had to stay here for almost 2 weeks for rehab after being transferred here from Kaiser. The place was clean and is in a really good neighborhood and is within walking distance to restaurants and shopping. The CNAs and nurses were very nice. I forgot one of the nurses names, I think it's Helen. She brought my dad a packet of hot chocolate for later and always said hello when she saw him. Another CNA or Nurse named Star was also great with my dad. My dad was well taken care of here. If you ever need to put your loved one in a care home whether it's temporary or permanently, I trust this facility.

Came here regularly to visit a family member and had a pretty solid experience. Staff were…read moreprofessional and, more importantly, actually took the time to answer our questions instead of rushing off. Therapy seemed involved and nursing stayed on top of things. It made a stressful situation a little easier knowing someone was paying attention. Marina from admissions was very knowledgeable when touring me. Great customer service.

Taking your loved ones to a skilled nursing facility is never easy, but this place made it way…read moreeasier on us and our family. My grandpa recovered quickly and felt really cared for. Francis and Romeo were so great throughout our experience, and I would recommend this to anyone who is looking for care!