Let me start off by saying i give Sunnyside 5 Stars, However if you give people great reviews on yelp then they are blocked from view) After months of looking for a used car i finally found the one i wanted. Bought it and communicated with Rick Belsito over the next few days to pick it up(Live near Detroit). Made the 3 hour drive after work and they had it waiting for me, along with all of the paperwork. After test driving it and looking it over(all i noticed was the spare tire low warning) i signed the paperwork. Overall took me an hour of paperwork and trying to get ahold of my insurance company before i was out the door and on my way home with my new car. Rick, Dave, the receptionist, everyone was super nice. This was a used car with low miles and the old owners look like they took great care of it. However when i got it back home i noticed the cup holders were dirty, there was a few bucks in changed underneath the cup holders and seat, windows had a few smudges, fingerprints all over dash and radio. None of this was a big deal at all as i had it cleaned out and looking brand new in an hour. However when i got the car inspected the 3rd brake-light was burnt out and the spare tire had a huge gash in the sidewall. After contacting them they told me they would send me a check to take care of the taillight(That i got AT COST of my dealer) This was no problem for me, not a big deal. It rained the first time last week though since i got the car and i turned the wipers on and heard a loud scratch noise and just as i was getting on the highway i noticed the blades were old and dry rotted and scratched my windshield. I am not happy about this at all seeing as it would cost them about $10 to put new wiper blades on for me. Having a full tank would have been nice too since i had to make a 3 hour ride home. Those are the only 2 things that i was not happy about. Overall i would recommend this dealer and if i lived in the area i would go back myself. Better than most stealerships around me. The staff was excellent and hope both the owners and manager of the dealer read this. read more

I knew what I was getting into when I called Rick Balsito up to start my car shopping; Rick has been my car salesman for YEARS. This dealership only enhanced their goals and dedications to the customer when they brought Rick onboard. That meant the rest was up to the dealership to impress me on this deal, I can say with complete satisfaction, I'm IMPRESSED!!!!! As a GM family vehicle purchase, what can a dealership really do when the prices are pretty much set, welllll, this sales manager found a way and it was the first time I didn't have to question how, it favored me. I have a small minor issue with the car, nothing that the service department can't deal with and I expect next week once I get it back up there everything will be ok and the dealings I have had with the service department, have been great, Tammy and Amber have treated me like a person, not a customer, trust me, you want to be treated like a person now days, being treated like a customer comes from some bodies text book of customer service, I'm a person, not a chapter in a text book. Rick also knows I am a very candid person and when it comes to dealing with the person(s) on the finance side, I like it honest, straight, no magical calculators and again, I'm a person.... Dave was able to deliver, thanks Dave!!!!! Thank you Sunnyside Elyria, I have also been a constant customer of the Sunnyside family, it has been an enterprise that I have always trusted compared to others in the local area. read more

Everyone...and I mean EVERYONE at Sunnyside Chevrolet are top-notch, first-class individuals who truly care about your happiness and satisfaction. They will do whatever is necessary to make sure you leave completely happy and content. From sales associate Kevin C. to general manager Greg Pawluk to general sales manager Wendy Capri--for them, it's about far more than just selling you a car. They have a culture that is based totally on customer satisfaction. They don't just want to sell you a car, they want you to be a customer for life. And they know exactly how to treat you--before, during and AFTER the buying process. They'll remember you, take care of you and be loyal to you and your family because they want you to be a part of their Sunnyside Chevrolet family. They are truly fair, honest and sincere. I have brought my last three cars there and honestly wouldn't go anywhere else. Yes, they're THAT good and they are THAT genuine and trustworthy. Just like airlines, there are a lot of them out there to choose from--but Sunnyside Chevrolet has never let me down and they now have me as a loyal customer for life based on how they've treated me with great honesty, integrity and caring follow-through. You can't go wrong with Sunnyside Chevrolet. Truly and sincerely. read more

Hello, I came into Sunnyside Chevrolet to learn more about leasing a Silverado on December 30th. I was greeted by Rick Belsito and advised him that I had interest in leasing a newer vehicle. Rick sat me down and asked me exactly what I was looking for. After our conversation Rick B. put me in a new Silverado for a test drive. I was immediately sold by the new style design and options available on the new Silverado. Rick B. picked out vehicle that was more then perfect, it was exactly what I was looking for. I followed up with Rick B. on December 31st to complete all the paperwork. In addition to Rick B. helping others that came in that morning that were interested in the End of the Year deals. Rick B. treated/assisted me as if I was his main priority. Rick B. pushed himself to complete my paperwork and application so I wouldn't be late for work. Thank you for all your assistance in leasing a new 2015 Silverado. I will spread the word about my experience at Sunnyside and advise my friends and family to pay you a visit. One more happy Silverado customer, Thanks Rick B. and everyone at Sunnyside Chevrolet. J. Hasselback read more

I am very pleased with Sunnyside's handling of my service call and with the repair to my vehicle. The service was fast, friendly, accurate, and overall exceptional. After my car was not shifting correctly, I reached out to the service center. They diagnosed my vehicle accurately and repaired it fast. Within 2 hours it was ready. Not only that, but the technician, Jerry, called me to explain the problem and the diagnosis first, and gave me an estimate over the phone. He also went above and beyond by diagnosing a separate issue that another GM dealership and a private car repair facility could not diagnose and fix properly. The issue that Jerry located has been frustrating me for 2 years now, and has cost me hundreds of dollars replacing wheel bearings that probably didn't need it since the problem was a sensor outside of the bearing. I appreciate the extra time Sunnyside took to diagnose the other issue and prepare an estimate. I will be back to have my vehicle serviced here in the future, and will definitely look to them for my next vehicle purchase. read more

I have to say that I dreaded going car shopping with my husband, I just knew it was not going to be pleasant. We had been to three previous dealerships and by now I was in the "just take me home" way of thinking UNTIL we drove into Sunnyside Chevrolet and met Tom Elliott, our salesman. I must say that he made us feel as though we had been friends forever! He was very professional, no pressure to purchase whatsoever and any questions we had he answered very thoroughly. I even went back in so he could take the time out of his day to go over my new Impala and how everything in it operated. I will always recommend Tom and Sunnyside to all of my friends. Many times since my purchase when I go down Rte 57, I beep the horn to Tom just in case he is out on the lot with a customer! The service department is by far the best service department ever! Sunnyside just has THE BEST staff, keep up the great work, you have NOTHING to improve on! Everyone there goes out of their way to accommodate their customers and they do a great job of doing just that! read more

Hello, My name is Bonita Nelson I was referred to Sunnyside Chevrolet by Larry and Mike Adams because they told me that Sunnyside starting with picking out the car, to writing the deal with Chris McGuire, and going through the finance process with Bob Capri, and speaking with Gregg and Neil that I would be well taken care of. This was the greatest referral I ever received from anyone about a car dealership. Sunnyside cares about there customers to the fullest extinct possible from beginning to finish and past that. If your in the market for a new or used vehicle please go to Sunnyside Chevrolet and ask for Chris and you will have the best experience ever of purchasing a vehicle starting with Chris and the entire staff at Sunnyside. Sunnyside you are the best don't ever change your system because it works great . When Chevrolet say's they want 100% customer satisfaction they mean it and back it up 100% TY Bonita Nelson read more

I waited for as long as I could holding onto a truck that I knew wasn't giving me the gas mileage that I needed: all because I was scared to go thru the "ordeal" of purchasing a new car. Mike Foley made it all painless and he didn't play any games. Mike is friendly and very knowledgeable, and answers questions before you knew you had them. I have been thru the Sunnyside service department with Chevys I bought from other dealerships just because the people are so friendly there. Mike stayed later then he was supposed to and didn't even mind or make me feel like I wasting his time. Thanks you Sunnyside for having Mike Foley on your sales staff! I will buy again from Sunnyside and I'm sending my friends to Sunnyside! read more

This is my go-to place to get a used car, I've bought many used cars in my life, from many places, but when I found this place I never wanted to go anywhere else. It's not the place though, it's the people. They don't seem to care if they sell you a car or not. Their like a bunch of old friends, who happen to work together. Very friendly, not the creepy "salesman" friendly either. The "I really like this guy" kind. It's so nice to not feel pressured when you just wanna browse some cars, or not sure if you're buying. Amazing waiting room! Free snacks and beverages, and wi-fi, and giant TV, and isolated play room, and some of the chairs have a desk you can slide over and use! Also, their service dept. is huuuge! read more

Best customer service I have ever received when purchasing a vehicle. Wendy Capri my salesperson was amazing! Wendy is extremely professional, honest, friendly, easy to work with, and actually brought the vehicle I was interested in to me!! I never even went in to the Dealership...best customer service ever... Wendy could teach other auto salespeople how to give great customer service.I am in the Hospitality Industry, and advocate customer service on a daily basis, so when I encountered Wendy, I knew I was in good hands. I would recommend Sunnyside and Wendy to anyone. read more

The only dealership I will deal with. They treated me with respect, Understood what was important to me and my family. Helped us find the perfect vehicle. Switching from a different branded vehicle was difficult. But once we saw the support system behind the sale it was easy. The Sales staff is very professional, the service staff is top notch. 72 miles and 1hour and 16minutes can't tell you how many dealerships we passed on the way to the dealership or home. We will never stop at another one again. Sunnyside Chevrolet has a life long customer (friend). read more

I started a new job and gave the local Auto Dealership a try --- never again! The customer service at Sunnyside can't be beat! The competency of their service guys is superior. They pointed out several leaks that were not that serious--but with me driving over 100 miles a day to get to work, it could have been disastrous. I really feel like they are looking out for my best interest. They care! And I really feel like I am part of the family. Thanks guys! You have my gratitude and devotion! read more

Rick has been more than helpful every time I have stopped in for service or just to get my car washed. The service department is always friendly and keep me informed on the status of my service. I recently needed some body work done. The collision department, Matt and Allyse, were very helpful during the process. The job was finished early and met my expectations. I am a satisfied customer who will be returning to Sunnyside for future car purchases. read more

My experience was wonderful, I had a part that was recalled, they actually contacted me to tell me about it, set-up an appointment, and had my car ready within a few hours. They made the experience easy, pleasant, and hassle free.The employees were all very friendly and explained what they would be doing. I would absolutely come back and get my repairs done at this location again! read more

Always a pleasure. Jerry in service was great, had me in and out of there in no time, I was notified immediately, and things were smooth. I buzzed through the showroom and saw a few folks I recognized, and they were all very nice and eager to assist without being obnoxious. You know what I mean? That's the worst, and these people didn't do that, so that's a big time win about it. read more

Everyone was very friendly. The facility was clean, well kept and the cars were displayed well.Our salesperson, Jerry Roberts was attentive and listened to our needs. We were able to find the right vehicle at the best price at Sunnyside Chevrolet! He maintained contact with us for a long period of time prior to the sale, without pressuring us to come in for a look-see. read more

This is my third car from Chris (2016 Sliverado 4x4 lt) and as long as he works their and they are in business I will shop their. Never a problem and a great price! My new truck I bought before even seeing it ! Told him what I wanted he did the numbers and I got MORE truck then I thought I could !! If you need a car/ truck see Chris you will leave happy!! read more

Phil Klaiber sold me a new Chevy Cruze this past week and I could not have been more impressed. The car, which came with 2 years of free on star and XM radio, was only surpassed by Phil's professionalism and knowledge of the vehicle. Couldn't be happier with my car or experience at Sunnyside Chevrolet. Highly recommend you visit and ask for Phil! read more

It was just supposed to be a simple oil change and brake inspection for my cruze. But I was informed my car was in need of the 50,000 inspection and whatever else they do. I'm glad jerry told me because I don't plan on getting a new car for awhile. The total would have been more probably if I had done them individually. Thanks read more