The management and staff are very helpful, informative and helpful as they do their assigned jobs…read moreto the best of their abilities. Security is very good and professional By The Way.

From the owner: The Kensington Reston is an assisted living and memory care residence open to Northern Virginia in…read moreReston! It is the realization of a vision of passionate leaders in the senior living industry. This industrious group sought to develop a community that takes the assisted living model of care to a higher level in an environment of comfortable elegance, staffed by loving professionals. They have accomplished just that. The Kensington Reston is designed to be home for seniors who are looking for assisted living and memory care services. We believe the comfort of familiarity is precious, so our enhanced program enables us to offer care beyond what the traditional assisted living community can deliver. We offer a full spectrum of clinical support, including end-of-life care, and no resident needs to move out if assisted living health care needs change or increase.

A real test of a community is how they manage crises. Tall Oaks Assisted Living has done an…read moreoutstanding job of managing during COVID-19. They were early in taking restrictive measure--even before CMS required them. They have been transparent and communicated with families frequently. It was inevitable, given their location in Northern Virginia, that there would be COVID cases--especially since many staff work at least 2 jobs including at other facilities. Tall Oaks gave direct care staff a raise and asked them to limit their work to this single facility. Tall Oaks seems to have managed the COVID cases well, working closely with the Fairfax County Health Dept. Yes--there have been some deaths (inevitable in this population), but cases have been limited to fewer than 10% of their population. My 99-year-old parents have been safe, with no cases among residents or staff reported on their floor. My parents have lived at Tall Oaks for over 7 years. There have been many staff changes and although I've never been concerned for their safety, management and care has been variable, with current staff returning quality to the level it was when they moved in. Yes--I've had some complaints and frustrations over the years, mostly related to staff not taking responsibility for issues or not following through on commitments, but these kinds of issues have mostly disappeared in recent years as staff has changed. If I had to find a residence for my parents again, I would definitely choose Tall Oaks Assisted Living.

Horrible nursing staff . Residents are treated horribly . Sadly I had a cousin there .read more

I just had to terminate the services of Lighthouse Healthcare. They were providing aides to help…read moretake care of my 87 year old mother. The aides were caught more than once sleeping on the hob during the day shift, they were late on many days and the aides kept nagging us to hire them outside of the service. The final straw came when an aide failed to arrive for her all day shift this past Wednesday. Then, the same evening, the aide arrived more than an hour later. We were paying them about $10,000 a month for aide services. Imagine the "care" one would get from them if we were a smaller client.

My brother and I have been using Lighthouse for the past few years and have enjoyed almost every…read moreaide that has been sent to help care for our mother before and after her stroke. Our current aide stays with, chats with her while I work as well as assist and learn from the physical and occupational therapists that also work with our mom. We are very appreciative of the care (and respect) given to our mom and family.

Working with this senior housing community as a pharmacy provider has genuinely been a great…read moreexperience. From day one, the staff has been approachable, and easy to collaborate with, which makes a big difference in delivering the best care to residents. The environment itself is positive. You can tell the staff truly cares about the residents. It doesn't feel transactional--it feels like everyone is part of the same team with the same goal.

this is a fantastic placer to live. The community is wonderful, and the staff routinely go above…read moreand beyond what you would expect to solve problems, celebrate special events, and make sure that the nice little things are done. The concierge service is particularly amazing!

Great FallsAssisted Living is an outstanding community with outstanding leadership when you walk…read morethrough the front doors of Great Falls, it feels like home, warm and comfortable. All of the associates have smiles on their face and are proud of what they do each and every day the residents at Great Falls are truly cared for. Great Falls has an amazing menu with choices for dining, wonderful programs that are designed for each and every resident their likes and their lifestyle at Great Falls, they truly cherish each persons uniqueness while maintaining relationships throughout the years. All the associates family members in residence always have an ability to have a voice so you were always heard Great Falls Great Falls takes great pride in integrity and doing what is right at Great Falls they truly strive for success and recognition of all that come through the door I highly recommend Great FallsAssisted Living as a truly caring community for your loved one.

If I could give a 0 star I would , this place is disorganized they have no staff the workers need a…read moreCNA themselves . They put scary movies on and could care less what the residents want to watch , that is when they aren't passed out sleeping. The director title is all for show none of them do anything .and they killed someone on the person's second day there !! I mean come on we bring our loved one here to rest not rest in peace . Beware don't say I didn't warn you.

Oh my, I never write yelp reviews and hardly ever check yelp so I am not surprised that the last…read morereview of this place was from 2021! This community has the warmest and most welcoming receptionist and other staff. My experience here has been extremely positive. They care staff are so informative and tenative. They offer many benefits like Physical Therapy, which I have started 2 weeks after moving in. They are mostly full but if you find yourself in need of a community make an inquiry fast so you don't miss out on being a part of a fantastic community.

One of the worst receptionist I ever met. No customer service skills, rude and unable to answer any…read morequestions. Purposely put me off just to be nasty. Let me in the building without taking my temperature and saw me wandering around lost, taking her sweet time to help me. It took another person signing in to point me in the right direction. This isn't the first time I've dealt with this place. Some of the worst, unprofessional staff I've dealt with. You need to retrain your receptionist.