A real test of a community is how they manage crises. Tall Oaks Assisted Living has done an…read moreoutstanding job of managing during COVID-19. They were early in taking restrictive measure--even before CMS required them. They have been transparent and communicated with families frequently. It was inevitable, given their location in Northern Virginia, that there would be COVID cases--especially since many staff work at least 2 jobs including at other facilities. Tall Oaks gave direct care staff a raise and asked them to limit their work to this single facility. Tall Oaks seems to have managed the COVID cases well, working closely with the Fairfax County Health Dept. Yes--there have been some deaths (inevitable in this population), but cases have been limited to fewer than 10% of their population. My 99-year-old parents have been safe, with no cases among residents or staff reported on their floor. My parents have lived at Tall Oaks for over 7 years. There have been many staff changes and although I've never been concerned for their safety, management and care has been variable, with current staff returning quality to the level it was when they moved in. Yes--I've had some complaints and frustrations over the years, mostly related to staff not taking responsibility for issues or not following through on commitments, but these kinds of issues have mostly disappeared in recent years as staff has changed. If I had to find a residence for my parents again, I would definitely choose Tall Oaks Assisted Living.

Horrible nursing staff . Residents are treated horribly . Sadly I had a cousin there .read more

Keep looking elsewhere is my advice. Be sure to interview a lot of staff, wherever you go, but…read moremostly family of other residents. A lot of them. Taste the food for yourself! It's terrible here. Check if there is plenty of parking. Almost none here. Ask other resident's family how accurate the medication distributors are and how they keep up with changes in dr.'s orders. Ask if they do background checks on their staff. Be sure to ask your loved one about the care they are getting. Be specific. Our loved one told us the aide just left (them) in the shower to do everything for themselves, which they can't! - and we are paying for more attentive care! so be sure to ask details from your loved one. I understand all senior living places have their issues and that's so sad for family who want and pay for better care. But if you have notified the staff of your concerns in a courteous and professional manner, as we have, you should see at least SOME change instead of angry stares for speaking up and still no change at all, as we have. I pray God's help to you who are in the looking process.

From the owner: At Sunrise at Reston Town Center, we take a holistic approach to senior care, where everything we…read moredo has our residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

Working with this senior housing community as a pharmacy provider has genuinely been a great…read moreexperience. From day one, the staff has been approachable, and easy to collaborate with, which makes a big difference in delivering the best care to residents. The environment itself is positive. You can tell the staff truly cares about the residents. It doesn't feel transactional--it feels like everyone is part of the same team with the same goal.

this is a fantastic placer to live. The community is wonderful, and the staff routinely go above…read moreand beyond what you would expect to solve problems, celebrate special events, and make sure that the nice little things are done. The concierge service is particularly amazing!

We utilize the day program and the short term respite in memory care. It's been fantastic. My Dad…read moreis always cheerfully welcomed and always says "The people are nice and the food is good!" It's such a comfort to know that he is well taken care of when our family has to leave for a few days. What better can you ask for than that!

Note: I was here as an orchestra player (cellist) at my school playing for the elderly, thus I have…read morelimited knowledge about this location. Overall, this is a great place for those who are retired and need care. It is clean and has nice quality services, and atmosphere. I truly enjoyed playing for the elderly here as they are very polite. tl;dr: A great place for those who need care. Everyone here is very polite.

The management And staff are certainly very friendly and helpful as well as very awesome and…read moreinformative as well. The grounds and buildings are well maintained, organized and and taken care of by the grounds crew. It is extremely very easy to get to from route 7 indeed.

From the owner: At Sunrise at Countryside, we take a holistic approach to senior care, where everything we do has…read moreour residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

Our mom was at the Electric Ave facility…read more We choose Tyson Woods after being told out Mom needed to be placed in a nursing home where she could be watched more closely than her present assisted living. We love this facility. It is an assisted living in a "home" setting with a total of 8 residence. It was a very clean family atmosphere. Our mom was closely watched over and cared for by the most professional ,dedicated and loving staff. We are very grateful for the loving care given to our Mom. Thank you to all the staff for your dedication!

My mom has been at Tyson's Woods for the past 7 months. I can't say enough about how wonderful the…read morestaff is. They are professional and compassionate. The home is beau tiful and the food always smells delicious. The small environment is perfect.

I have lived here for a year and a half at Ashby Ponds. Amazing community. It offers everything I…read morehad hoped for and more! Best of all, I have a much more vibrant social life than I did in the 20 years we lived in the town we moved from!

Food quality has deteriorated and medical billing messed up even to the point of the medical…read moreadministrator laughing at me on the phone. My mother was at the first Erickson community "Charlestown" for 12 years and the administration was very well done. Think twice before choosing this for retirement.

I just had to terminate the services of Lighthouse Healthcare. They were providing aides to help…read moretake care of my 87 year old mother. The aides were caught more than once sleeping on the hob during the day shift, they were late on many days and the aides kept nagging us to hire them outside of the service. The final straw came when an aide failed to arrive for her all day shift this past Wednesday. Then, the same evening, the aide arrived more than an hour later. We were paying them about $10,000 a month for aide services. Imagine the "care" one would get from them if we were a smaller client.

My brother and I have been using Lighthouse for the past few years and have enjoyed almost every…read moreaide that has been sent to help care for our mother before and after her stroke. Our current aide stays with, chats with her while I work as well as assist and learn from the physical and occupational therapists that also work with our mom. We are very appreciative of the care (and respect) given to our mom and family.