Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

Called for gas fire place/ free standing stove service because the stove pilot wouldn't stay lit…read more Prompt reply with voice message. Scheduled service - they were on time, early for house call, fixed my problem, cleaned the glass cover plate and made our heating device good as new with parts they had on the service truck in less than an hour. Fair service call charge, parts charge was minimal - can't recommend them enough. Service call was 4.12.26.

My gas fireplace was emitting a lot of soot and found this company to be the most responsive. We…read morehad Rusty as our technician who cleaned it up after years of neglect and now runs perfectly clean. Got great tips and he did not try and upsell you. Will be using them every year from now on!

We needed the chimney pipes reinstalled on my son's wood stove after a remodel. The service person…read more(Jesse?) arrived on time (a little early, actually), inspected the situation, and showed me how to do it myself (and even gave me the necessary screws). Also pointed out that the bricks in the stove needed to be replaced and told me where to get them. Saved me a lot of money. Very pleased...not common to get service like this anymore.

Jesse arrived within the time window and did a great job. He inspected our chimneys with photos of…read morethe details in all of them, and emailed the full report with a detailed estimate breakdown the next day. Very professional and knowledgeable.

I've used A and A since 2006 when I lived in Belfair. They did a great job cleaning my gutters and…read moretreating my roof for moss prevention. Very friendly too. I also called them to take care of my rental house in Bremerton, where they cleaned the roof & gutters (several times over the years) and did extensive yard clean-up. The one time they didn't show up, I don't know what happened but those blackberry vines weren't going anywhere... it was only a 2-day delay and my yard looked great afterwards! It's a family business and *most* of the time they show up as planned. But sometimes emails and calls slip through the cracks. Overall the quality and price are good and I know they'll do a good job when they show up.

I have used A and A for about 12 years on numerous properties. The work has always been excellent…read moreand I feel like Keith and crew always go the extra mile.

Bill came out a year after a new wood stove was put in. Although we were told it would need yearly…read moreservice, Bill did a check and said it doesn't need to be cleaned and every three years would be best. Hats off to his honesty of doing a check and not charging. I would expect most businesses would either have a service charge or clean it when it doesn't need it. I will 100% use them again and call back in 2 years for a cleaning.

I kept wanting to give 5 stars after they completed my chimney rebuild, but also wanted to wait for…read moreit to rain a bit to make sure the work they did was solid. So now that the rains have come and gone and there is no more leaking, I can finally give them the rating they have earned. When they first came out, they took one look and knew exactly what the issue was and how to fix it. When it came time to pull the trigger, they let me know exactly what to expect and how long it would take, and when they were done they didn't leave a mess. When my next door neighbors had their roof done a few months later, their roofers commented on the excellent chimney work I had done and told them "that's better looking than what we would have done", so I'm happy with the work, the cost was reasonable, and they guys were personable and communicative.

I had a sudden but plentiful leak under my kitchen sink and Greg came the same day to take a look…read moreeven though it was nearly the end of the day and he made time for me the next day to fix it even though it wasn't a dire emergency. He was a great communicator and his breadth of skill really showed as he assessed the situation and gave us options for how to approach the issue. His prices were fair and his work was well done. I got several bids from other companies, but got the feeling they were trying to rip me off. The options they presented to me may not have even worked and would have cost me an arm and a leg. I felt like Greg was trustworthy and up front that given my old plumbing that there was only so much we could do but that he would try his best. The repair came out as promised and seems like it will last. I would recommend TKO for plumbing needs and he may even do light handyman type of work if needed.

I had TKO come out and install a water heater today.....they did an amazing job! Very…read moreknowledgable professionals, I will be working with them in the Future!....Thank you to the TKO team! Allen M. Kaimimoku Tsgt U.S.A.F retired.

Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

On time, friendly and professional on the phone. The service tech was very courteous,…read moreknowledgeable, and pointed out why the gas fireplace was not igniting. He also gave me tips on how to extend the life of the fireplace. Overall excellence in service at a reasonable price!

Hansons chimney did a great job removing our old wood burning stove, installing new brick and…read moreinstalling our new pellet stove. No other companies would touch the huge project. They showed up on time and got the job done! Highly recommend.

We hired this company to clean our chimney and install a liner for a pellet stove. They started the…read morejob several weeks ago, and were supposed to come back and finish it thr next day, but they never showed back up. We have called several times and have been promised that they will come "tomorrow" and they still haven't showed. Finally I called last Friday and gave them one last chance to be here first thing Monday (today) and they didn't show up.