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    Northwest Chimney Service

    3.4 (8 reviews)
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    Services - Northwest Chimney Service

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    Details Property Management

    Details Property Management

    2.2
    (29 reviews)

    Doesn't even deserve a star tbh. Terrible management group where no one is ever in office and say…read morehey call us during our hours and you do and no one answers and leave voicemail after voicemail. No one gets back in a timely manner I've texted an agent and that's the main communication I've gotten. I recently had two charges on my account of rent that left me negative and overdrawn for auto payments that were scheduled in error on the app I emailed/called/texted prior to it being taken out in hopes I fixed it/corrected it but nope. It hit and no I'm left day 3 zero money and no one answering or giving me a check or refund my bank is disputing it faster than the company is handling anything with me. I call every day, for the past 3 days, it's so unprofessional it's disgusting. In the past I've locked myself out of my Apt ONCE and they didn't get back to me for over an hour and then I had to pay a locksmith 125$ to get into my own Apt since no one was available again. They didn't reimburse me didn't even try said my own fault but they should've been available and answering their phones, they have an office and number to it but no one was there or picked up. A number listed on their home site was someone's personal cell from years ago who no longer worked with them and it was the only person I got on the phone!! I hate this company and I will warn anyone who rents with them they're terribly unprofessional and rarely talk to you so if ANYTHING happens/emergency or mistake you're screwed. Don't rent from them. **update response to Heidi** I see you think regardless that texts to Jonathon one person when I've emailed/called repeatedly, and left voicemails over 3 days now is acceptable. Plus in the past still with lockout incident no one was available during your working hours hire people to be in office if you have an office. If you can't keep to your schedules don't set the hours or have an office if no one is there or available. I shouldn't be reaching out daily on all platforms to still get nothing. It's extremely unprofessional and even if you have one staff or one broker you need more clearly if they don't stay it's not a good company w/no staffing. Even if tenants make mistakes with autopay or locked out that's entirely what a property management company is there for to help manage a property and if you're not available during any of your business hours and repeatedly unavailable with outdated #s and multiple bad reviews it's not a good sign. And replying to every negative review with a well we did this and that also doesn't look professional either. Take responsibility and improve the company/hire and make sure your tenants aren't repeatedly let down and do better.

    Rented from them in Washington. Never again!! Upon leaving the property the things they are…read morecharging me for tells me they are not honest folks... 196.00 chimney cleaning..we never even used the fire place 50.00 for non working light bulbs and to cover some hole in the living room ? No clue what they are referring to as I was there 8 months and never even hung anything on a wall.. Kitchen had old track lighting that 2 bulbs that even replaced would no stay on..charged 10.00 for those 300.00 to clean. I have receipts from a cleaning company as I had the house cleaned and carpets shampooed before I handed over the keys.. Also paid rent for October handed keys over 10/4 and no refund included for the rent? Please beware before you rent from Derails Property management.

    Northwest Chimney Service - chimneysweeps - Updated July 2026

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