Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

I was looking for someone to come out and clean, inspect my wood stove. I used the project tab in…read moreYelp and Logan from McGuire and sons got my response and in minutes reached out with a date and time and he came out and WOW! Great service, was extremely knowledgeable and showed me stuff about the stove I didn't know about! He did everything I was needing to be done! Definitely worth the money and I highly recommend using McGuire and Sons.

Logan was great from the start. I got a text message quickly after requesting service, asking…read morequestions about my fireplace. He was able to provide me a price point for inspection and cleaning without booking. I was able to get service done within a week. He was friendly, clean and answered all my questions. I will be using them/Logan for any fireplace services moving forward

These guys came out and determined our fireplace needed a new part. They left saying they would get…read morethe new part and be back next week...... 2 weeks later after multiple calls and promises for a follow up, they showed up when we were out of town cause we had given up on them and my sister who was watching our child let them in to "repair" or fireplace, she paid them and once we got home we found out that the fireplace didn't work at all anymore. I called them and they said they couldn't get out to fix the issue for a whole week and would send us a refund. This was 2 weeks ago and nothing. Do not hire this company they are worse than having the original issue.

I recently had two employees from Buddy Who to inspect the bricks my fireplace as well as the…read morechimney on the outside. They provided 2 different estimates for separate services needed. I then spoke to their receptionist to alter one of the estimates and requested service for the other via email. After a few days of no replies, I called. The receptionist said she'd call back in a couple minutes because she needed to turn on her computer. There was never a reply after that. After a week of waiting, I sent an email stating to cancel my request for service due to their non-communication & lack of professionalism.

Came to home in August 2020 told would be a $250 fee but if approved bid for work it would be…read morecredited against the work performed. Approved bid on spot ask when could do the work and Brian said mid September. We thought we were good to go. We started calling in mid September he returned one call indicating he had hurt his neck or something and would advise later. After calling late Sept and much of October not one returned call. Called several times in 2021 including May left message to call and refund $250 deposit. Still no calls and it's ten months later. Brian has been given every opportunity to make this right. A very poor way to run a business to say the least. Can not recommend and Zero stars was not an option.

From the owner: Expert Chimney Anderson Masonry is locally and operated company that serves Mason and Thurston…read moreCounty since 1989. We are fully licensed and bonded and have 20yrs experience in Masonry work with our specialty being new chimney construction, repair and rebuilding old chimneys. We also do flashing & leak repairs and water sealing.

A Very Knowledgeable Person came to us and let us Know exactly what we needed to repair and T=they…read morewere able to get started right away. they did a fantastic job and even put a warranty on our ten year old roof.

From the owner: Roof Replacements Roof Repairs…read moreRoof Cleaning and Treating Chimney Masonry

Doesn't even deserve a star tbh. Terrible management group where no one is ever in office and say…read morehey call us during our hours and you do and no one answers and leave voicemail after voicemail. No one gets back in a timely manner I've texted an agent and that's the main communication I've gotten. I recently had two charges on my account of rent that left me negative and overdrawn for auto payments that were scheduled in error on the app I emailed/called/texted prior to it being taken out in hopes I fixed it/corrected it but nope. It hit and no I'm left day 3 zero money and no one answering or giving me a check or refund my bank is disputing it faster than the company is handling anything with me. I call every day, for the past 3 days, it's so unprofessional it's disgusting. In the past I've locked myself out of my Apt ONCE and they didn't get back to me for over an hour and then I had to pay a locksmith 125$ to get into my own Apt since no one was available again. They didn't reimburse me didn't even try said my own fault but they should've been available and answering their phones, they have an office and number to it but no one was there or picked up. A number listed on their home site was someone's personal cell from years ago who no longer worked with them and it was the only person I got on the phone!! I hate this company and I will warn anyone who rents with them they're terribly unprofessional and rarely talk to you so if ANYTHING happens/emergency or mistake you're screwed. Don't rent from them. **update response to Heidi** I see you think regardless that texts to Jonathon one person when I've emailed/called repeatedly, and left voicemails over 3 days now is acceptable. Plus in the past still with lockout incident no one was available during your working hours hire people to be in office if you have an office. If you can't keep to your schedules don't set the hours or have an office if no one is there or available. I shouldn't be reaching out daily on all platforms to still get nothing. It's extremely unprofessional and even if you have one staff or one broker you need more clearly if they don't stay it's not a good company w/no staffing. Even if tenants make mistakes with autopay or locked out that's entirely what a property management company is there for to help manage a property and if you're not available during any of your business hours and repeatedly unavailable with outdated #s and multiple bad reviews it's not a good sign. And replying to every negative review with a well we did this and that also doesn't look professional either. Take responsibility and improve the company/hire and make sure your tenants aren't repeatedly let down and do better.

Rented from them in Washington. Never again!! Upon leaving the property the things they are…read morecharging me for tells me they are not honest folks... 196.00 chimney cleaning..we never even used the fire place 50.00 for non working light bulbs and to cover some hole in the living room ? No clue what they are referring to as I was there 8 months and never even hung anything on a wall.. Kitchen had old track lighting that 2 bulbs that even replaced would no stay on..charged 10.00 for those 300.00 to clean. I have receipts from a cleaning company as I had the house cleaned and carpets shampooed before I handed over the keys.. Also paid rent for October handed keys over 10/4 and no refund included for the rent? Please beware before you rent from Derails Property management.